First? Charlie was amazing, HONEST and so helpful. What happened: I ended up her by chance. They close at 6:00 PM. I arrived at 5:56 PM. I got a flat tire on my way home from work on the freeway and was directed here. I have a warranty from another place, so Charlie didn't feel good about charging me for a new tire (screw on the outside of the tire) Instead he GAVE me a "loaner" tire to get me home and to the place where my warranty was the next day. Not many people would do this. Since I have run flat tires, I don't have a spare, but he gave me a spare. He didn't try to take advantage of the situation, he only wanted to make sure that I got home safe. I am grateful and appreciative of Charlie's kindness. Also, I want to thank Saul, who took care of replacing the tire. It was past closing, but he took care of it and got me on my way. Excellent service! HIGHLY RECOMMEND THIS PLACE read more

Great prices, usually good service. Today took car to have a plug put in the tire, guy said I could always order a new tire if the tire loses air again. No, don't have the extra $$ for a tire. Especially when I do not need tire. I may have blond hair, but I am not stupid. read more

Bad experience 1. When I left my car they took my number down and then I corrected them with the correct number I left my car there at 8:00am and they told me it would be ready at 11. I called them at 11 and it wasn't ready I called them again at 4:30pm and it was ready when I get there and asked for my car they told me it's been ready and they have been calling me and we check my number it was still wrong 2. When I left my car in the morning I went home and I remembered I had $400 in my car I called them and I told them I had money inside and gave them the amount and asked them if that would be any issues and if I should go back and they said no. HOWEVER WHEN I GO AND PICK UP MY CAR $100 is missing. The issue here is not the money it's how Charlie reacted he made all his worked empty all his pockets in front of us which that was very embarrassing for the works and for us he didn't even let us talk after we said money was missing. He went and grabbed all his worked and made them show us there pockets when we weren't making it a big issues or asking to speak to a manager. We simple told him money was missing however I believe there's better ways to talk to your works and talk to your customers read more

Shout out to Willie D. He filled our tires with air today and was polite and efficient. And though it was just filling air in the tires he was the best. A true Gentleman given the scourching temps and lack of shade at the tire air fill station. Get these guys some shade please. read more

Today I went to get my tires to get checked. Lowell was very nice, helped me up sooo much, good listener. I had a very small nail on the back of my right back tire Lowell had that taken care of and had my spare tire replaced. As I was leaving I knowest my tire light was on so I turned around and Lowell came out and reset my tires and made sure the light went off, thanks so much I'm happy he was the one to help me read more

Joshua "Josh" was so helpful, polite, and professional! He was quick, informative, and took the time to check all of my tires. I came in for a nail repair. Discount Tire is always coming through! read more

Stopped by Discount Tire for their free air check. The tech noticed my Temu metal valve caps and gave me a mini science lesson on how they can rust and ruin my valves. Showed me an already-rusted cap and suggested I swap them out, then put four brand-new plastic ones on for me ... for free! Honestly, I got my tires here a while ago and never thought to write a review, but this extra effort deserves a shoutout. Quick, helpful, and totally above and beyond. Thank you! read more

Had a scheduled appointment and showed up early. They still had everything done within 45 minutes! Alex and his team was great and quick. They honored my coverage and provided a new tire replacement at no charge. I only needed to pay for the coverage for the new tire. Very impressed! read more

Sunday evening flat tire drama turned into a smooth recovery thanks to amazing service! My insurance arranged the tow, and even though I had a noon appointment, I was at the shop at 8 AM. They were incredibly fast and efficient, getting everyone in and out within 30 minutes. The customer service and employees were top-notch and super professional. So glad they found my warranty and replaced my tire even though it was a partner brand! #flattire #customerservice #warranty #carrepair read more

This is my second time coming to this location. First time they got me out pretty quick and it was free! Only issue was tech forgot my wheel lock and it was still on the car! Luckily I caught it before driving off! Today I had to come back since I had a blow out. I called first and spoke to the Manager Charlie. He ordered the tires and told me they should have it before end of day. I got the car towed there around noon hoping it would arrive soon. Took about 1.5hrs+ so not too bad. Eric helped with closing me out and was great. I would come back to this location again. read more

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This place is insane! The air check line always moves at a glacial pace. How hard is it to put air in tires!? I think they sit and talk to people. Worst place to go if you expect work to be done at a decent pace...expect an hour ish just sitting in line read more

Had a great experience when visiting after ordering my tires online. I was greeted with a sign with my name welcoming me, then a technician named Alex met me inside to get my install going. While waiting the manager Charlie came out to ask about my experience. I will definitely come back for my next set of tires and future rotations. read more

The service was top notch! I made an appointment, an they took a look at my low tire. The team went over my tread wear so I'm informed of what might be needed in the future. They did not pressure me to buy any new tires but did go over what they had in stock along with pricing so I can make an informed decision. I was in and out in 35 minutes. I expected to be there much longer. Willie made sure all was complete and I was safely on my way. I would recommend this location anytime! read more

This business is has everything. My car sensor light went off and I believe it to be in need of air... The employee was efficient and I was in and out in no time,mainly because I never left my vehicle, the employee's name was Austin btw. read more

Discount Tire - Signs indicating where to park for service,didn't have to get out my vehicle. - Tires Near Me - Lemon Grove, California

Hands down my favorite location . I came here with a nail in my tire at 5pm and I was in and out with two new tires in 45 min . I came back yesterday for the other two I ordered online and they called me when they arrived and told me to come down . When I arrived I was promptly greeted and everyone is so friendly . Car was taken in at 4pm I was out of there in 35 min . Thank you Lemon grove location for making this an easy experience read more

I highly recommend this place and Carlos service is topnotch. Love that guy very helpful and thank you so much for the reasonable price . Yey! I dont know how's the tires yet because I only got it today but I wanna thank Alexander as well for getting my tires done. It was fast and I got all 4 replace. Anyways, I will update again if I get a problem with the new tires I got. Fyi the suggestion tires I got is Arizona Silver Edition AS. read more

Discount Tire - Tires Near Me - Lemon Grove, California

I was in the area running some errands and my low tire pressure sensor came on. The tire looked fine so I drove over to O'Reilly to buy a tire gauge. I was in the parking lot checking my tire pressure when this nice gentlemen came over and said he worked at Discount Tire and to come on over and they would check the air for me and fill my tire for no charge. This was very nice to go out of his way to offer this service to me. I drove over and had a few minute wait and they checked my tires, one was low and they filled it. They said if it was low again in the morning, they would be open by 8 and they could help me. Unfortunately, my tire was already a few PSI lower when I drove 15 minutes home, so I made an appointment at a location nearby. This location had such friendly and helpful employees. I really appreciate the employees at Discount Tire. read more

They ready my car with one hour delay plus 25 minutes waiting for someone getting the key from, they put my name totally wrong. After I pickup my car I realise that the alignment was not done correctly and steering wheel turned to right, then I had to bring it back to the shop again. read more

I had a great experience at Discount Tire on Federal! Justin was incredibly professional, efficient, and helpful. He recommended a beautiful sporty tire that I loved, but I ended up going with the Michelin Defender based on my needs and I'm really happy with the choice. My husband also got his truck tires here and had a great experience. Everyone at this location is awesome! the whole crew on Federal is friendly, knowledgeable, and works hard to get things done right. I really hope the management team recognizes what a solid group they have here. read more

Good service once you are actually talking to someone. I was there on a busy day. But it still seemed like the employees were still moving at half speed. read more

i am very satisfied with the service that discount tire provided me. with my tacoma, there comes a special lug nut tool that could not be found in my car. after searching everywhere in my vehicle, they were able to find one they had & even gifted it to me as replacement for any future tire needs. i came for a flat tire but with austins help & the staff, i ended up getting 4 new tires installed AND a new lug nut tool. thank you discount tire! read more

Discount Tire - Tires Near Me - Lemon Grove, California

These guys are always excellent. Fair prices on tires and wheels and absolutely outstanding customer service, the guys in the sales office and well as in the shop. This last time around I got great service from Willie. read more

Everything was smooth the guys were very nice. They did my truck really fast and they gave me a set of four tires that are the bomb.

Rockstar service here! I walked in on a Saturday morning. There was 8 people in line and all of us were treated with a smile and a, "we will be with you shortly". The line moved swiftly and I was able to get my car serviced on the fly with specialist who knew what he was talking about. Thanks for taking care of my car Suzi, she's a trusty gal that's grateful for your skilled hands and warm hearts! Shout out to Hiram, you're bringing the gentlemen style of business to the neighborhood! read more

Had the pleasure of getting some 5 star customer service from William today....what a great guy..friendly from the get go...and went above and beyond to help me out with a nail in my tire...he was a star!!and i told him so...Shine on William!! read more

I came to Discount Tire after having a tire pop on the freeway. The team inspected all my tires and found that I needed a completely new set. Even my spare tire was flat, and they took care of that for me as well. They provided same-day service with a quick turnaround, which I really appreciated. I'm also glad this happened on a Saturday since they're closed on Sundays. The pricing was great, and they offer a military discount, which is always a bonus. I've always trusted Discount Tire for their free air checks and tire repair/patching services. Highly recommend them! Giving 4/5 stars because, after getting the four new tires, my car handled a bit weird. I went back, and they balanced the tires again to be safe, which resolved the issue. read more

Discount Tire - Reason for this visit - popped tire - Tires Near Me - Lemon Grove, California

I went in for an alignment and got what I asked for. Zell was very knowledgeable and took care of my car well.

Great service here and they match prices. Made my visit extremely easy. Ill be coming back next time for sure. They also do alighents!

Seek perfection & you'll find it @ Lemon Grove Discount Tire with You Khee (sp?) Staff extraordinaire. He proved service with intelligence, has not been cancelled. Made appt. for purchase & installation of two new tires-service was impeccable, as promised, to the second! (...not an ez ask on a busy Sat. Morn', July 4th Wknd...) Quality uncompromised with on par value, warranty & all. Yelpers, autophiles, make an appt to get your driving needs met here @ Discount Tire. They will ease your mind & wallet. read more

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Discount Tire please share with Eric that he is most appreciated! From the beginning Eric explained everything to me concerning my purchase of tires yesterday. It is people like Eric who make your day a better one! He helped me pick my tires because money is a problem right now! Thank you Eric! read more

I have an account with them and they may take time to get your appointment done but way worth it very nice people

I really big on customer service,especially when you know the issue could be expensive. I was very impressed with the staff as whole. From the counter to the service team,even though they were super busy I felt important. Wasn't my first experience like this at this location! I want to send my appreciation for the work they completed...thanks!! read more

Discount Tire - Tire leak fixed and repaired! - Tires Near Me - Lemon Grove, California

At this point I should be in a commercial for them considering I always run in there all flabbergasted whenever I find nails and screws in my tires. In fact, I'm sitting here for that reason right now. Every time I'm here, the staff is quick and professional. I like that you can track your status on your phone while you're waiting. It makes the experience less elusive because it gives you the power to go creep on their work the second you know you're in the bay. On that note, I like how they have a little bar seating area facing the window so you're actually encouraged to watch them work. I even like that they play an actual radio station in the lobby lol. There's something comforting about hearing a bunch of commercials and billboard music. It makes me nostalgic for being a little girl trusting that my dad was somewhere nearby fixing everything. Ha! read more

So happy I used these guys! Best customer service from any business in years, honestly (and they didn't have all good news). The crew took care of my vintage vehicle exactly according to my preference, quick and careful, and the pro at the counter even guided me to a great tire product I had not considered! An appointment turned out to be a good choice - when you're good you're busy! read more

I got my car towed here for them to tell me they can't take my nuts off my tires ...this is the second time this has happened lol I got it towed right to sd tire and wheel outlet both times and they have no problem taking it off and they have better prices .. f discount tires they are trash read more

Very solid experience at this Discount Tire location. Came in for a rotation & balance since I was having lunch with a friend nearby. Heads up that there is a parking lot in the front and back at this location. Things can get a little tight out front; the free air pressure check is in the back. Commendable service - I was greeted and checked-in promptly. The debrief when my service was done was professional and warm as well. The technology is great as well. Your receipt is emailed to you and you'll receive text updates throughout your service. The only thing keeping this from being a 5 star is timing. They were slightly behind--which I get it, things happen--and this delayed my car from being serviced by about 30 mins despite an appointment. The team was upfront about this and I definitely appreciated the transparency. Total time spent at the shop was about an hour, which all-in-all still wasn't too bad in the grand scheme of things. Overall, a positive experience with an opportunity to be even better. read more

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I don't normally write any reviews, but Chris, really stood out with his service. I work 6 days a week and don't have much time as my work hours suck, but he showed empathy and got straight to the issue! Thanks for your professionalism and patience, Chris! read more

What happened to this location? The customer service folks had lines of people waiting to be checked in, but kept taking phone calls instead of helping the people that were actually there. I had an appointment, but waited so long I ended up leaving before anyone even spoke to me. What a bad experience. I'm unsure if I'll return. read more

Had an appointment to get all 4 tires replaced late in the day, was out in under an hour. Thank you to Hiram who was very friendly and knowledgeable, didn't feel like I was pressured into any extra costs. Thank you! :) read more

Came in for a service because I had a nail in my tire. They took my car in right away and that took them about 20 minutes to patch my tire but then they decided to park my car and make me wait another 30 minutes until they gave me my keys and it took for somebody that filled up my tire almost an hour ago to notice. And on top of that when I went to my car, they left my car unlocked. read more