Stellar customer service! I was in a major bind when my car battery died on me just a few blocks away from this store. I was able to bring my old battery and get a new one for way cheaper than planned and it was a fast and friendly buying experience. Bobby and Adrian were so helpful and just overall really nice guys. I will definitely recommend this place to anyone in the area looking for some Auto parts! read more

Walked in, greeted by Pedro and Tim! Friendly and attentive. I just needed a quick simple part, most places would not bother. Pedro offered assistance, offered to check if I might have had a warranty and he provided great feedback, great support on price comparison for what I needed! To top it off he installed my parts, I could have done it at home, but Pedro went above and beyond! Made my day! Sometimes it's the small gestures that make for a great experience!! Thank you read more

AWESOME SERVICE ! Me and my wife absolutely love the O'Reilly's in Glendora! The entire team is friendly, and knowledgeable, but we've got to give a special shoutout to Hailey and Dante. Hailey is incredible! she always seems to be there holding things down, she multitasks like a pro, helping customers, handling checkouts, answering calls all at once sometimes alone! and still goes above and beyond to make sure we get exactly what we need. And Dante! what a rockstar! His positive energy, patience, and genuine kindness make every visit a great experience. He's always welcoming, understanding, and so helpful. the patience and comfort you feel with these guys .. you will never want go anywhere else!! store manager did a awesome job brining in these two! Huge thanks to Hailey, Dante, and the whole crew for consistently providing such amazing service. read more

I walked in and placed my battery on the small desk and was greeted by Pedro. He instantly scanned my battery while he was looking up my phone number in the system. A few questions later he showed me to my new battery and had me on my way. Fast, efficient and friendly. Not your average day at O'Rileys. Thank you Pedro! read more

Called ahead to inquire about new headlight bulbs for my vehicle. The employee was courteous over the phone and assisted me with finding the bulbs to fit my vehicle and need. I arrived at the store and had my requested part at the counter ready for pickup. The employees were a pleasure to deal with and seemed competent and knowledgeable. read more

O'Reilly Auto Parts - Front of store - Auto Parts & Supplies Near Me - Glendora, California

In a pinch for tire chains. The young lady at the counter was spot on; identified the chains for my tires. Keep up the great work!

I think this location is in such a random spot for Glendora but has been so helpful every time I've come in. A few years ago they helped me with my car battery and then this last time I was having fob issues and they helped me change out my battery and get it working again. It's hard to find good customer service and they are always on top of it. read more

I really like teaching my son about fixing up and working on our car. SADLY, The last time I was in OReilly's in Glendora on Route 66, I think it was the manager who was on the phone and using the "F-Word" loudly and frequently I have no idea as to who he was talking to, but HE was way out of line, a sad little man who is ignorant to the importance of his language. Very Low Class! I know what it takes to get a client in the door, and to have him bark out foul language just because he can, poorly done. I'll buy my auto parts somewhere else. I apologized to my son for this mans language and explained that intelligent and good people know better. Just because it's auto parts, doesn't mean low class or filthy. read more

Really miss the previous employees and manager. This O'Reillys is headed down quick and puts a bad image on woman leadership in auto parts stores. After 10 years of coming to this store I won't be ever again. Head to Autozone down the street, you'll be respected. read more

This here is my go to parts store. I needed a starter for a VW Thing and they got it for me. Every time tHe staff is very helpful. They know parts here. read more

Well, it's an auto parts store like any other. But I will say that every time I have been in here, someone immediately yells out hello and then if I even take a second to look around to see where I am going, they are quick to ask what exactly I need and quickly direct me to the right aisle. Someone will ask if I need help if I take to long deciding what I need, and they help even further when I take my items to the counter. So, the friendly and helpful staff here kinda stand out for me. read more

This location is very close to home and convenient. I've found the staff friendly and helpful on a consistent basis. Returns have been easy. They have the ability to scan your check engine light. I highly reccomend this location. read more

The item I want to buy showed "in stock" on their website, I then called this store (the Glendora store) specifically to ask if the item was in stock because the store is far from me, and I do not want to drive there for nothing. They told me on the phone, "yes, the item is in stock!" So I drove 45 minutes to the store and was just told that it is NOT available! I asked them if they could help order one and have it delivered to me or to another store near my home, they said no, they couldn't do it! Then they made me wait for like 15 minutes so that they could cancel the order. Totally a waste of time! Btw, this happened yesterday; as of today, the item still shows "In Stock" on their website. Terrible service. Do you really care about your customers?! read more

The old staff and manager were professional and efficient. Archie has zero people skills and less personality than a mop. Went to get a battery swapped out. Left me outside for an hour with my old battery disconnected, only to ultimately tell me he couldn't remove the old battery due to rust. When I told him that he should have just told me that up front instead of letting me sit there waiting he looked at me with a blank stare. As dumb as a box of rocks and lacking basic communication skills. Just go to AutoZone down the street who had my batter swapped out in less time than it took Archie to shuffle his fossil self out from the back office. read more

Scott is amazing! this guy went above and beyond. He even educated me on how to change out a fuse. Thank you so much for all your hospitality and generous assistance. You guys need reward this man. read more

My wife and I went to this store location on a Saturday, a couple weeks ago. When we walked in we heard loud profanity music playing on the speaker. Because of the loud music, no one heard us walk in. Minutes later a young lady with a black shirt and black leggings came from out back and asked to help us. My wife asked about the loud music and the young lady seemed to get offended. My wife then asked for the manager, the same young lady that was dressed inappropriately claimed to be the manager there. Such a shame someone that is in that position is allowed to treat their customers like that and dress how ever they want. read more

I really like the service that the driver Fatima provides, she makes it easy for my techs. With her tight leggings, makes it a delight to see. read more

O'Reilly Auto Parts (formerly Kragen) is great for the small stuff (replacement bulbs, small tools, etc.) and the service is helpful and friendly. read more

O'Reilly Auto Parts - Friendly service! - Auto Parts & Supplies Near Me - Glendora, California

Last minute fix needed head lamp bulbs, joe is very knowledgeable and helpfull, was in and out in 20 minutes including the install . thanks , with service like this i'll be back . read more

Customer service was terrible! I didn't feel welcomed at all. I asked three questions and each time it seemed as If I was bothering the employee. There weren't any other customers in there so I didn't understand why the poor customer service. As I paid the $60 transaction there was no thank you from the employee. I will definitely take my money elsewhere! read more

I'm not one to leave reviews but I've had two great experiences here. Bobby was so helpful and informative. The second visit I had another gentleman helping me out and he was just as great. Sorry forgot your name. read more

Special ordered some fender liners. Items never arrived on time. When they did only one of the two arrived. Never got a call from anyone at the store informing me of the delay, lack of order, or the fact that the items will not arrive. After about one month, the other piece was delivered to the store; again, no call or communication unless I called them - this was typical every time. The buyer of these liners was visiting from Mexico and they were made aware of this and promised that the items would arrive well in advance before my guests go back home; they never arrived. They left. I then returned to the store and asked for them to ship to Mexico; they said they would and later went back on their word. Prior to asking for shipping to Mexico I asked for a full refund and Tony the store manager said they would need the actual credit card for a refund of which was with in Mexico by now. Now, after I once again called them since they don't communicate, they advised me that the items cannot and will not be shipped and that they will refund me the money in cash all of the sudden. Poor management, poor communication, poor store manager and poor customer service from bottom up and top down. Greatly disappointed. If I could give them a negative rating I would. read more

Need to get a converter for a suburban to tow a boat. They helped me pick out the correct model and explained to me how to use it

Came here for a battery change. Maddison, Bobby, and Jason were very helpful. They spent time to install my battery outside in the heat! I was informed exactly what new parts I needed in my car as well. Will return read more

Glen helped me the other day. So friendly and very knowledgeable. This place definitely earned my business.

Great crew will go above and beyond to help you great customer service best auto parts in town

This store is small but the customer service is really good , they really go above and beyond to provide excellent service , and if they don't have what you need they will get it for you , they have a wide variety of car wash soap which was what I was buying and the staff really knows what they're talking about , I love coming here because I know I will get really good advice on anything I need regarding my car, the guy that helped me I don't remember his name but has a long beard and helped me a lot he was really nice ! And the prices are according to expectation so no need to be looking around , I have it all here! read more

O'Reilly Auto Parts - This works perfectly fine with my brand new car! - Auto Parts & Supplies Near Me - Glendora, California

I was driving on the freeway and my wiper blade flew off and caused a couple dangerous situations for me since it was on my drivers side. I bought the blades about a month ago at this location, I called the manager Anthony (I believe that's his name :/) when it happened and he was so nice and helpful. He told me to come in asap and they will take care of me! He put a new blade on for me at no additional charge and when he felt it wasn't to his liking, he upgraded me to a nicer more heavy duty set and still didn't charge me! I haven't had such amazing customer service like this in a very long time at day to day places I shop. I am definitely going to only shop here for my future car needs and will send my friends and loved ones as well! Thank you Oreillys! read more

My review is based on a phone call. Called this place for the same part that I was looking for at Greentec Auto amongst some other Auto places. I had an amazing experience with the person I spoke with, Tony I believe was his name, who helped me over the phone. He was polite and went out of his way to not only check to see if they carried the item on the floor but after checking because they did not have the part at the time he also called another store location to make sure they had it. It's unfortunate that now days employees are to lazy to give good customer service, unwilling to walk over to the location of the product they sell and check to see if they have it in stock or if not recommend or call other store locations. Thanks for your help! read more

Anthony and Tyler went out of their way to help me figure out the solutions for my car's problems. Anthony never once gave me grief for not having a clue. He took one look under the hood and pulled a hose and clamp repair kit seemingly out of thin air. I would have been stuck at work waiting for help, but all the help I needed was right here. Thanks guys. read more

Overpriced on most items. Cashier didn't say thank you after purchase and was not friendly. This is why buying online will end brick and mortar. Unless you desperately need the item, you can get a better experience and price online. If brick and mortar stores don't provide the best kind of customer service the internet could never match, then they deserve their fate. read more

Amazing service by Jim!!! He not only helped me figure out wether my brake lights were out by a fuse or a switch or just the bulb but he also helped install them for me!! It was all 3 brake light bulbs-rare but it happened!! I would recommend Jim to all who live in glendora!! Great job and I appreciate good people like Jim!!! read more

This place is great. Everyone at the counter has been pretty helpful to me. No ego where the guy will insist you need a certain part. They pretty much help you the best they can or they ask one of their coworkers if they know about your vehicle. Always cool if you need to return or exchange an item. Great local auto parts store. read more

Wow! Big difference when I went a few days ago. Greeted by staff and they got everything I needed. There was a 180 degree change for the best. I am glad now I can come back to this location. read more

I can't speak highly enough about this store! I'm in there every other day for my projects. Adrian and the guys are always awesome and super helpful. I work on a lot of older stuff that is hard to find parts for. Despite that they always work with me. The other day I forgot my wallet and they still worked with me on getting part I needed. I would highly recommend this store! read more

Had to get a replacement brake light bulb. Called O'Reilly in Glendora and had very helpful conversation on phone, found the part, and would have it for me to save time when I got to the store a 10 minutes later. Then when I got there, store manager, Anthony was very helpful, got the part for me, and even offered to install it since the part looked different. It worked. Turns out new part had same replacement # as original but that the bulb itself had a redesign. read more