I'm editing my review. After initially being quoted 1 price over the phone and then the customer…read morerep trying to make me sign a higher price at the store and insisting that his price was final, I contacted the manager and he fixed the price to the one I was given over the phone. I appreciated this. Their pricing system is very, very complicated and is not designed for long term storage. It kind of feels like it is designed to trick the customer into increasingly higher payments. An initial new customer price quickly rises to nearly double that price over a year. I understand that climate controlled storage pays a premium but this storage might be the most expensive in the city for simple long term storage. Overall I wouldn't recommend this place unless you only need it for a few months or if you absolutely have to have climate controlled storage. The company could probably make more money with longer term, stable pricing that doesn't accelerate so high. Something like the first 4 months at a new customer discount and then an expected stable price is much, much easier for the customer to navigate.

Registration and move-in process went very well and site appears to be clean and well maintained,…read morehowever, we began a rental in April for my daughter who attends U-Wisconsin Madison. After 2 payments, they randomly decided to increase the monthly rate with an email. Since we live in Boston we are stuck until late August. I'd discuss rate and make sure you are locked in if possible for the duration of the rental. I've reached out for an explanation, but not response from anyone with the company.

Rat's and mice live here. They don't call you back. I would give them a 0 if I could. They don't…read morecare how your property is effected, "It's not their concern" They admit they don't do any pest control.

I've been a customer for almost 3 years, great experience through and through. Great customer…read moreservice, pricing is good; the location is convenient. The units are all nice and clean as well. I recently upgraded to a bigger unit, I planned to go elsewhere because they didn't have the size I needed. But then Mark reached out to me asking why I was switching companies, I explained the situation and he stayed in contact with me until we came to an agreement on another unit and now I'm moved into a bigger unit and a very satisfied customer. Thank you for all your help Mark.

The facility is basic but solid, prices were very good, and service was excellent; responsive &…read moreprofessional. Thanks!

From the owner: Thank You For Trusting Us With Your Storage Needs!read more

For the several times I've rented from here my experiences have been wonderful. Mike at this U-Haul…read morelocation was super helpful during my last visit. It was my first time towing a trailer and had some issues with my hitch setup. He helped me out with the issues and we were able to resolve the problem and got a motorcycle trailer hooked up to my car. Highly recommend this location and I will continue to do business with them!

When they say "preferred location not guaranteed" there is literally no limit on how far away you…read moremight have to pick up your vehicle, and they won't tell you your pickup location until 5pm the day before. This means you might have to figure out how to get to a completely different city or even a different state with about 12 hours notice. Your "reservation" just means that somewhere in the world there is a piece of equipment with your name on it. I recommend using literally any other truck rental service, especially if you're moving in Madison in the summer.

Needed short term storage while we sold our house and looked for a new place to live. Staff was…read morealways very friendly and helpful, and the premises were always clean. We rented a climate controlled unit, so never saw any bugs/pests either.

From the owner: We believe in providing the highest quality storage service in the industry. With our convenient…read morelocations, competitive pricing and helpful staff there's no doubt your storage experience will be top of the line. Our facilities are clean, secure, and easily accessible. Whether you need more room for stuff around the house, a place to put your business' extra office supplies or a space to store your cars and boats, we've got you covered. Our Madison units at Hwy 30 and 51 just off Nekoosa Trail and Commercial Avenue offer several unit sizes, additional security, and climate control to ensure extra safe storage. Our Sun Prairie location can be found just off of Main Street on Commercial Avenue and offers an affordable and centrally located facility with various unit sizes. Our De Forest facility offering affordable units of different sizes is 0.5 miles north of the intersection of Hwy 19 and Hwy 51 and it is not far away from the Truax Airport.

Our moving needs were met in a timely and highly professional and courteous manner at a cost that…read morewas in keeping with our expectations.

They are amazing . I called Badger Brothers Movers to help with a business move. Rico and George…read moreour movers, were professional, clean and so friendly and helpful. They were on time, worked hard to load the truck, unload the truck quickly, efficiently and protected and wrapped all my furniture. We have had used several local movers before for house moves which did not go well. I only wish I had used Badger Brothers movers for them. Everything from the estimate to preparing for move to scheduling was done with the utmost care and attention. Thank you and I highly recommend Badger Brothers Moving for any move!!!