I brought two watches on that needed repair (a Baume & Mercier and a Piaget) and they were…read moreincredibly efficient and well-priced. Super trustworthy.

I have dealt with both Harry and Greg for years. I absolutely love them both. They take the time…read morewith you , show you pieces that you may like. And also help design pieces for that special person. I since moved away but when in the neighborhood I will always stop in.

Trish and Simon are the best! Great service...not good. Exemplary overall. No high pressure…read moresales and they take great care of their customers. Well done!

Many people underestimate the generational efforts behind a family run business. The history of Lux…read moreBond & Green Jewelers is as fascinating as the quality of the design of their jewelry. They have been established since 1898 and was originally founded by a Naugatuck Valley entrepreneur and merchant. The business started as a horse and jewelry cart on the streets of downtown Waterbury, Connecticut. It is currently one of the longest owned jewelers in the United States.There are many stores around the state. In addition to selling diamonds, watches, and gifts for the home, looking at their jewelry is like walking through a museum of fine art. The design of each piece and the variety is exquisite.

Once again, Lenox Jewelers was amazing! I had a special occasion coming, my wife's birthday. I…read morewanted to mark this occasion with a special gift! I was worried it wouldn't come in time. But Mike came through! She thought we were going to the store to pick up my serviced watch! But when we got there Mike surprised her with her favorite Datejust! She loves the watch, and couldn't be happier! And just in time for her big day! Thanks again Lenox for going above and beyond ! I appreciate your outstanding service and thoughtfulness!

We had a truly serendipitous experience with Katharine. We originally stopped in to look at a watch…read morefor my 40th birthday, expecting to join a waitlist--but Katharine's friendliness and attentiveness made the visit special from the start. After chatting and trying on pieces, she excitedly let us know the exact watch I wanted had just come in pre-owned. As we continued talking, my husband also tried on a watch he wasn't expecting to find--only to discover they had just received the exact model pre-owned as well. She made us feel incredibly welcome and genuinely shared in our excitement. This is also our 10-year anniversary year, and the purchases were very meaningful for us--Katharine helped make the moment feel even more special. We'll absolutely recommend her and look forward to working with her again in the future. Want to tweak the tone or add anything about the watches themselves?

They are great! Very nice and patient! Helped me get my necklace fixed before Christmas.read more

Needed a new battery. Quick, friendly service with no nonsense. Far better than another shop that…read more"needed to send it out".

They adjusted my watch band. Quoted 20 bucks. But later (after work) said it was more complex…read morethan expected. 25 bucks. Not great. Two weeks later I returned for a tiny further adjustment. No receipt. The guy made change at no charge. Might've been same guy or not. I'm happy with the totality of this. Slightly unhappy to start and then very pleased later. Net/ net-- all good.

They don't deserve 1 star, don't buy from these people! They offer a 365 return policy, so I…read morereturned an item within the allowed time and they got it. But they won't issue refund after several promises....very disappointing and dishonest!

Not friendly or helpful. I phoned to ask about resizing a sterling silver ring. It's too big for me…read moreand needs to come down from an 8 to a 7. He asked if it had a stone and I said yes, a citrine. He said he couldn't do it. He did not explain why and the abruptness of his tone made me afraid to ask, though it would've been good to know. I asked if he could recommend someone else who could do the job. He said "No". That's it -- just "No". I was taken aback, so I said thank you and hung up. I had high hopes after reading the positive reviews. I've been looking for a good jewelry repair person, and could have brought him a lot of future business. Clearly, he's not the one.

so very helpful, patient and such an enjoyable experience! the selection is out of this world with…read moreunique beautiful pieces. can not wait to come back and start a new wish list!!

This man is everything bad about selling jewelry. He'll tell you the 2 standard comments to get you…read moreto deflate your ideas on what something is worth. These are the prime examples of bad faith in bargaining: 1. "Well the ring is a style that only a few people would want-I can't buy something like this -I'd have a hard time selling it. I have to I melt it down. I can pay you for the metal. " 2. After that statement, then these types say , I'm sorry, that's the best I can do ". He told me this when I had a ring with 9 (0.2 carat) good quality diamonds in the setting. And NO mention of the worth of the diamonds. 2. WALK OUT. Go get some other prices! When I did, he wanted me to "come back!". Don't trust him! These weren't accent stones- you don't remember, I remember clearly our interaction. This was a custom piece that was heavy gold and a large cluster of diamonds measuring 7/8 in. By 3/4 inches . It was not a cookie cutter mass produced ring. I stand by my statement.

I brought a diamond ring to NYC Jewelers of Westport for cleaning…read more Morris, the gentleman who assisted me, was friendly and knowledgeable. The ring was returned looking like new. I will definitely shop there if I decide to purchase jewelry in the future.

Horrible Company. I sent in a watch for repair that iv had for over twenty years. Weeks later I…read morereceive a call stating it is "discounted" and not repairable. The customer service rep seemed a bit annoyed when I asked for clarification. To which she replied its not repairable and we can offer you a 30% discount on another victorinox item. That watch was a sentimental piece for me. I find it disappointing that a once great company utilizes a sneaky sales practice to entice a new purchase. I have seen other watch brands that have been heavily damaged by fire, accidents and plan neglect be repaired and made to look like new. Needless to say I will never purchase from YOU again! Of course this is all just my opinion!

Whenever we go to CT, we have to check in here. We love…read moreVictorinox stuffs, mostly their luggage and bags. Very friendly service always. We even drop by their warehouse sale on Thanksgiving weekend. Huge place at the back of the main building was packed with stuffs and people who came from far away.. Great sale .

I have a very heavy silver men's bracelet with links. I needed the clasp repaired. I brought the…read morebracelet to a jeweler in Fairfield and was told it would cost $325 for the repair because it was Italian silver, and that very few people work with silver jewelry, and it would take several weeks. I was shocked being I paid that price when I purchased it 20 years prior. He said, very few people work with silver jewelry, and it would take several weeks. I certainly was not going to have him repair it. I've had gold items repaired for much less. I was in Stratford and saw MJs, I figured I would get a price on the repair. They were very friendly and accommodating. I expected that I would have been given an estimate that was equivalent to the prior jeweler (I assumed he was being HONEST with me). They took one look at the bracelet and said it would cost $35 and they would only need two days. The repair was pretty extensive; the clasp and the link were worn and needed to be seemed and rebuilt structurally. That price brought a huge smile to my face. I was so happy there are some honest people still out there, that was so reassuring, (Obviously. I was pretty upset with the prior Jewler, he simply was stealing my money). The repair was amazing and showed a high level of skill and craftsmanship. It literally looked brand new. Obviously, don't waste your time and money with any other jewelers. If you're looking for an honest and friendly jeweler, a laid-back family atmosphere, fast repair, and great customer service. Look no further. Bill S.

I had to have six watches batteries be replaced. They were extremely knowledgeable and quick and…read morevery, very reasonably priced. I highly recommend them for repairs. I had an amazing experience. Everyone was polite and answered questions freely I will be going back again

A fantastic opportunity for anyone looking to buy and sell. Don't let the address or the grit fool…read moreyou. These gentleman are sophisticated in every aspect of "the deal". I enjoy hard to find items at reasonable prices. I have even taken my kids here after watching a few "pawn stars" episodes. A local, safe, fun environment.

I have been going to pawn king for years. The staff has always been very honest with the value of…read moremy things and has even been willing to buy things they truly have no need for in the shop because I was in a jam but they held some value(with in reason). I one time, was a few days late on a payment and they were very accommodating (again, with in reason). The owner and his staff are always very knowledgeable about gold and jewlery and when they truly aren't sure, they tell the truth. I trust pawn king and only pawn king. we need more business owners like this!