Service, Polite, Professional and very Fair on their prices…read more Trustworthy. Would definitely go back for appraisals, their Jewelry, and Size Fitting etc., Kindly Regards Cindy Muccigrosso (Danbury CT)

Faltom jewelers is an amazing place and they offer great service on watches!…read more I highly recommend them! Lexington

I took my Omega watch there to get a few links taken out of the bracelet. They did it quickly,…read morewhile I waited, and did it well. Cost was $25.

Great Value! I'd been serching for over five years for a…read moregood quality knowledgeable shop to change tye battery on my Raymond Weil Watch with no success until i found Global Times at Danbury Mall! fast efficient, good care of product mu battery was changed in 15 mins! So many other places said they couldnt becauae it would break the pear and diamonds but not at Global Times. They did an amazing job! Highly recommend to other fellow Raymond Weil Watch owners! great care and good value.

Very friendly and helpful. Worked on my watch quickly and was very affordable. I would absolutely…read morego there again for jewelry repair.

Great service and great people. Very welcoming right when I walked in. Clean atmosphere in there…read moreand also a great selection of jewelry.

I concur with Edward G.- I brought the mechanism from our grandfather clock to him in January last…read moreyear and sometime later he said he had to order a new mechanism from Germany and it would require I bring the entire cabinet over, which I did. The last time I talked to him was in July and he said "soon". I have called him many times since then as the previous reviewer said and I received not even a courtesy return call. I am considering legal steps to get my clock back. Any comments?

1/8/2023 Do not use this individual! He is not answering his messages, hasn't returned my clock…read moreleft with him. He may be ill, or out of business. Until this year, he had been slow but reliable.

I love Sullivan's Jewelers. I especially enjoy working with Sherry when I am looking around to…read morechoose a selection. She always knows my taste and if i describe basically what I'm looking for she shows me the best pieces to chose from. She is very knowledgeable and nice! They are great with my watch battery replacements also. They are done quickly and are fairly priced. And the best silver jewelry around!!!

Got my watch batteries changed here and let me tell you they are a pleasure! Super affordable,…read morequick and just overall lovely people. If I ever have a need for a gift or jewelry I know I would go here.

Reno is awesome! I bought a pair of Diamond studs and he was so informative, professional &…read morefriendly. I would love to buy something every visit, but it is fun to look around, as he has a great selection of antique and new jewelry to admire always! I especially love when he recycles older stones into newer settings. He's a jewelry genius! Thanks for being there Remo! I'm still loving my diamonds! 5 stars!

Do not go to this place... It took them a month to resize a simple wedding band (that they promised…read morewould take a week), and we are convinced they didn't even do the resizing that we paid $50 for. The ring is just as loose as when it was dropped off over a month earlier. They were also shockingly rude. When we called to say that the ring didn't fit and ask whether a resizing was indeed done, the man said "that's not my problem" and hung up. Do yourself a favor and go elsewhere.

The only place I will go for jewelry or jewelry services. Period. The staff is knowledgeable,…read morefriendly, honest, and trustworthy. Leslie and Doug and everyone who works there are true gems and make any time I go into the store an amazing experience.

We came to Romanoffs because it had a reputation of great customer service and integrity…read more We were helped by Jonathan and he was exceptional in his patience and guiding us through trying to find the ring we were looking for. Highly recommended.

WARNING! Do NOT purchase anything from this business! They are extremely deceitful in their…read morebusiness practices. Horrible customer service and rude associates. They will ship you the wrong item and then try to gouge you with outrageous fees when you try to return the item. Take your business elsewhere. You've been warned!

They have a large and beautiful selection. they also provide great service. I have been here many…read moretimes. Highly recommend

Lost a customer. Not the same since Kay has been gone. My…read morehusband and I spent thousands of dollars on our custom made wedding rings here. Even have our thank you wedding picture on their wall and have referred many people to them. I recently brought my ring in to have two sizing beads removed. they informed me they cannot do it in the store and it had to be sent out. I did not feel comfortable doing this, but they convinced me that it's totally safe and would be no longer than two days. I trusted them because they were the ones I purchased the ring from. Two days come and go and no phone call. I called them and they said they're still waiting for an estimate and it would take another four additional days! Another four days come and go still no call. I call again and they say it's going to be an additional two days. After those two days I go to the store personally to pick up the ring and it's not there as promised. I told Lou that this is ridiculous now it's been eight days when I was told two days. I was getting worried that my ring was lost and very upset. I wanted my ring back for an event that I was attending, I asked Lou if he could get it for me the next day. He said he would try but no promises and would call me. Never called me the next day. So then finally two days later I get a call. I go to pick up the ring and ask if they could take at least something off of this bill because it's now 10 days when they told me 2. He was polite and admitted that everyone who works in the store agrees that it shouldn't have taken this long but refused to take anything off the bill. Told him I was very upset how this was handled and that sadly we won't be coming back to their store again.

Always happening with the service at Artistic Jewelers! The staff are friendly and so helpful. I…read morehad a piece of my grandmothers jewelry reworked and they could not have been more amazing. The new piece came out amazing and I felt extremely safe leaving my family heirloom with them.