Oregon Sewer and Drain has just installed a drain system in our 1927 craftsman cottage basement. We…read morewere dealing with flooding issues. The job was intense to say the least as our home sits directly on top of rock. Josh's team has been amazing , working solidly for the last three days to cut through the concrete foundation in order to dig the trench for the drain line. All along the way they've hit solid rocks which they have had to bust up with a jackhammer. Not once in three days have we heard a single complaint or swearword from the team. They are a very professional and we highly recommend them. Josh , the company owner has done the concrete work to cover the trench and it looks great. Thank you to Josh and his team for all your hard work ! Nancy & Tibor , Silverton Or.

Oregon Sewer and Drain is the best company I have worked with in all of Oregon. We have properties…read morefrom Molalla to Cottage Grove and have tried others. We have been lied to and almost swindled by other companies, so glad we called Oregon Sewer and Drain for a 2nd opinion in Cottage Grove, the others were telling us we had to evacuate the building and it would take weeks and cost well over 50K, Oregon Sewer and Drain came all the way from Silverton for us and had the issue repaired in a couple hours and could not find the river of sewage under our complex the other company said was there. We had one of our complexes without water due to a small water company being down and needing repairs, Josh recommended a company in SIlverton, the water company was grateful for a new company to call, they were up and running quicker than any other company could have arrived to inspect. Thanks to Josh our complex had running water within 12 hours of our phone call to him.

Bruce is always friendly and he loves doing plumbing work. He has been teaching and mentoring…read moreplumbers for years. I had a stopped-up toilet, three sinks that were slow draining and two faucets that were getting worse drips. In two hours he got them all repaired using the simple but effective techniques he's learned from long experience. No taking apart pipes or replacing anything except a few small parts in the leaky faucets. He does quality work. Above all, his costs are reasonable. I highly recommend his service. M. Anderson

I'm so glad I finally found a great plumbing company! I had a leaking toilet, and Bruce fixed it…read morequickly and efficiently and at a reasonable price. He was also very personable and knowledgeable and answered all my questions. If I have any more plumbing problems, I'll be sure to call Cherry City.

Kitchen sink was plugged. Call Action and they were out in 4 hours and called to let us know…read moreexactly when they would arrive. The tech Collin was very friendly and completed the job in a timely manner and cleaned the area back to it original appearance. Very reasonably priced plus a senior discount. Would highly recommend.

Presently dealing with a charge for utilizing their services. I called the office to contest double…read morebilling and was rudely spoken to by a billing person. After seeing some of the comments on here I am reconsidering calling someone higher up in this family business to contest the bill if I am going to be rudely spoken to again. Word to the wise, don't utilize their services.

Didn't end up hiring them but had a great experience. Jason responded to my query by email AND with…read morea phone call. He let me know that the problem wasn't something he was tooled to address BUT gave me a great recommendation for another local company. They were as good as he said they were. Now I have two go-to companies.

Jason was great. Did quality work in the timeframe he had indicated originally…read more . He listened to what I wanted and needed and gave me exactly what we talked I would highly recommend Swell Plumbing!

Had one of the easiest experiences with a plumber I've ever had. We had a small pipe Leading to an…read moreoutdoor spigot that was leaking. He found it, and another small leak further up and got them fixed quickly. His original bid was already better than most we had received, but then he also didn't change it when he found the second leak. Would definitely all him if we had another project in the future

They did a good job relocating a drain and changing out the shower controller. However, they cut…read moreaway a 2-inch strip of linoleum from the edge of the shower pan for no apparent reason, necessitating our replacing the whole floor. They did provide us with the "planks" to replace the linoleum, but we're stuck with the cost of labor.

Leak still isn't fixed…read more This man seems to think it is ok to cuss at clients via text. He was unable to do the work while I was home due to the fact that he purchased chipped sink. He did the work while I was on a work trip and my boyfriend let me know that that a rebuild he did was not done and in fact leaking in a different place. He returned to fix it. I am still out of town do not know of its correct and simply asked to get a invoice to pay email via square. (HE HAS SQUARE, I run my buisness viasquare I sent him screen shots on how to do this) this is when he started cussing. I told him it's not smart to cuss at clients and as a business owner he should know how to do this. Square will protect me if the work is still not right. I do not want to give a stranger my credit card number when the work was not done right the first time. Seems simple enough. Cussing. At. Customers. Is. Not. Ok.

So happy to have found Mike! I live on the mountain so it can be hard to get a service call in my…read morearea. Mike was happy to come out and help me with my plumbing issues and was also super knowledgable and nice. I will be using him in the future and it feels good to have someone dependable to call.

Beware. Mario Bassin is a drama queen and cheat who brags loudly about his excellence, complains…read moreendlessly about everyone else, and refuses to take responsibility for his mistakes. He ordered more than $1600 in extra fixtures he knew we did not need so that he could collect his commission from Morlan's, and promptly quit the job, claiming we were not ready. (Another plumber came in the next day and did the job with no problem). I returned the excess materials to Morlan's, which credited the full amount to Mario's account. Mario never refunded me, and replied with belligerent rants each time I reminded him of his obligation. After 6 months, I filed a CCB complaint and he failed to respond to the CCB mediator. I have had to file a court order and am awaiting judgment.

We used Bassin Plumbing for a total second floor master bath remodel at the recommendation of…read moreGeorge Morlan plumbing. Unfortunately, I trusted their recommendation and didn't check them out with the CCB. Had I done that, I would have steered clear as he has had previous (and recent) complaints. After my master bath was completed, I noted water leaking under my sink and my shower water didn't get hot. They came out and corrected these issues. I didn't use my bathtub for almost a month as other remodel was being finished. When I did use my bathtub for the first time, I could hear water leaking the entire time I was in the bath. I had no idea how big of an issue this was until the the next morning, when I went downstairs and had water leaking through my ceiling onto my dining table. They came immediately out to investigate and after cutting a hole in my ceiling found that the leak was from the drain itself. Basically the water was leaking around the drain and pipes. The owner was initially apologetic, accepted full responsibility and assured us he would take care of everything. At this point, we were skeptical and had lost all confidence in this company and the quality of their work, as well as their work ethic/integrity. We checked with our home owners insurance, who said they would cover these damages. We offered to have our insurance company take over, if Bassin Plumbing was willing to cover the $500 dollar deductible - they could then "walk away". He declined, stating he accepted responsibility and wanted to take care of it. Over the next several days as they were repairing the drain, the owner and his employee, Tim, started to place blame on anyone and everyone - deflecting from themselves and the work they did. It was so unprofessional and just added to the stress we were already experiencing. For example, saying things like "you must have bumped the tub knocking the drain loose". Really? They also tried to blame the tile guy - stating if he'd grouted around the drain, the (entire bath tub full of ) water would have leaked upstairs on the bathroom floor instead of down stairs through the ceiling causing all the damage downstairs. Really? Had they put the drain in correctly, set the tub correctly and properly tested everything - there would not have been a MAJOR problem. The tile guy had NOTHING to do with the plumbing - which was the cause of the leak - not the grout or tile or anything the tile guy did or didn't do. Also, since all this occurred I've looked through the owner/installation manuals (they left) and discovered they did NOT set the tub per installation instructions. I also learned you are suppose to fill the tub for 24 hours to test for leaks - this also wasn't done . I did question if they tested ANY of the plumbing - come on, a leak from a sink, a shower that doesn't get hot and now a major tub leak and I'm suppose to believe they did proper testing? I'm calling BS. The evidence speaks for itself! After all the drywall and painting work was done to repair the damage done by the leak, the owner of Bassin Plumbing refused to pay. He reasoned that the tile guy should have to pay for half of the cost. However, at the time of this review - we haven't received even 1/2 the cost of repairs. The cost of repairs was really nominal ($1150) and less than I expected and only a small fraction of what I paid this plumber to do such terrible work. It's unbelievable to me that he would be so unprofessional that he would go back on his word, not except responsibility for his work and make excuses and blame others for something he is so clearly responsible for. Had he done the right thing and taken care of this as he said he would, I would not be writing this review. I would have never recommended him and warned anyone I know looking for a plumber to avoid him at all cost - but I would have spared him a bad review. However, I genuinely feel writing this review is the responsible thing to do to warn others, as I wish I'd been warned.

Very friendly, on time, and had the part needed to fix our bath tub / shower faucet. In and out…read morejust under 45-minutes. The price was better then expected. We will use Up The Creek again.

Our water heater went out. They were there in 2 days. Had it fixed that day. Talked us through the…read moreprocess and brought everything up to code. All with a great attitude.