A few weeks ago we had Ryan from Air Stars out to perform an annual service on our HVAC. He…read morediscovered that our unit was icing up (we already knew it was on its last leg) and we decided to bite the bullet and replace it. They didn't charge for the service call and had an estimator, Omar, out here the same day. He laid out all the options and we chose our new HVAC. They scheduled our install for the following week, which is unheard of in this post-pandemic world. Randolph and Bryan showed up on time and were quick in their work. They completed the install and clean up by early afternoon and took measurements for a new custom door to cover the HVAC system. Today Andrey came to install the custom door. He was also quick, efficient, knowledgeable and friendly. In fact, everyone involved from start to finish was top notch. The entire process only took three weeks, as compared to five months to replace a broken garage door in 2021 and a year to replace our kitchen in 2022. We already trusted Air Stars because we had them install Mitsubishi ductless units 18 months ago in our granny unit (to replace baseboard and wall heaters and to add A/C). We are very pleased with Air Stars and would recommend them.

I spoke with Omar about a year ago and had them service my unit. At the time I was selling my home…read moreand downsizing so cost was a huge factor for me. Their prices were very reasonable and the service was prompt and professional. The sales process felt a little drawn out, and I was not interested in spending more than necessary. Over all I would definitely recommend them.

Very friendly, on time, and had the part needed to fix our bath tub / shower faucet. In and out…read morejust under 45-minutes. The price was better then expected. We will use Up The Creek again.

Our water heater went out. They were there in 2 days. Had it fixed that day. Talked us through the…read moreprocess and brought everything up to code. All with a great attitude.

I just want to commend this business for their timely assistance. I called them and was able to…read morehave Allen come provide me an estimate the very next morning. He was on time- even early, friendly, provided proof of his affiliation to the business and smiling! Keep on doing what your doing it's exactly what I like to see when I need a service call thank you so much

From the owner: United Plumbing - Plumbers in Salem OR Sr. Plumber Allen Tingue have been a certified plumber…read moreserving the Salem area for over 20 years until his US veteran brother Mike Tingue joined forces to establish the company. Here at United Plumbing, we lead with our hearts, not our wallets! We believe that our business is successful because we put our customers first. Our excellence is our culture. We strive to make United Plumbing not only a place to earn a living but a place to find significance and purpose. Core Values Everything we say or do will support our Core Values, which drive our Mission and Vision. We will always endeavor to be Local, Professional, United!

I needed to replace an old water heater. Water Heater Doctor replies were prompt. They removed the…read moreold water heater, installed the new old. Used an apprentice as well as the regular technician. All went well and because they can do other plumbing tasks besides water heater maintenance, they looked at my other needs and will get back to me with suggestions. The best!

My gas tank water heater was 20 years old and I decided to replace it pre-emptively. I requested a…read morequote from 3 companies, one of which was the Water Heater Doctor. Their quote came in the lowest and Brandon was extremely helpful on the phone, so I ended up choosing them. - The quote process was great: I submitted their online form, they gave me a call asking for more details, I sent them a few pictures, and they gave me another call with solutions and a quote. The quote also happened to be the cheapest of the 3 companies I got bids from. - The installation went very smoothly. I understand that direct vent water heaters are a little tricky to install, but Brandon installed perfectly. He arrived on time, got rid of our old water heater, and added a new water heater with several fixes: the overflow pipe now runs to the sink, he used a "flex vent" kit so the water heater can sit on the ground, and he put the water heater in a tray to reduce issues from slow leaks since I don't have a basement drain. - After the install, Brandon taught me how to change the temp / turn the water heater off / how to flush it / how to change the anode rod. Very pleased with the work and my new water heater is working flawlessly. The only downside was that there was no permit. I'm no expert on permits. Portland's website says that water heater changes require a permit. Brandon said it's a "gray area" for residential. I am not planning on selling the house and things looked good to me, so I don't mind too much.

I have used Advantage for over ten years for the maintenance of my electric furnace…read more They are always prompt and efficient during their appointments, and the office always friendly and helpful. My furnace motor failed this winter, and Bobby let me know exactly what was going on. Later, Brandon was kind enough to meet and carefully go over my options. I felt like I was getting enough information to make an informed decision, and did not feel pressured in any way. While I was waiting for a part to come in, and my furnace wasn't operational, the office called and offered space heaters. I thought this was a thoughtful touch. I feel like this company's culture of upfront and honest communication along with a courteous and respectful service ethos makes it a great place to do business with.

This company does not work weekends. Does not honor 24 hour…read moreservice, even if your a VIP customer. Our AC unit, they installed 1-2 years ago, quit working on a 95 degree Saturday. Hot Day. The company told us we had to wait until Monday for an employee to call us to schedule an appointment. Not send a tech, but schedul a tech.

We had a main line plumbing issue and weren't able to use our bathrooms. We needed service ASAP…read more Called another company and they said the earliest they could help was a week out. Roto-Rooter employees came early the next morning and fixed our problem quickly, and they did a thorough job. We saved $75 too by donating cans to their food drive.

If I could give zero stars, I would. Absolutely horrific. Ask for unclog a pipe and ended up with a…read moregiant bill for remediation when I did not ask or approve the extra work. And the pricing was outrageous! Very dishonest and have zero professionalism. RUN!! You're better off you-tubing and DIYing something than hiring these guys. Unbelievable at how unprofessional. You see the adds and hear the commercials, they have to be talking about a different outfit. Unless the price gouging is what pays for the ads. And insanely rude. I think that is what I'm the most blown away about it how rude and dishonest Andrew is.

I was very happy with the service provided by Fast Water Heater Company of Salem. Our plumber,…read moreJose, was neat, courteous, called ahead, came on-time with the right equipment, and after evaluating the water tank, fully explained the costs and equipment needed the bring our old water heater up to current code. The cost was right inline with the other estimates I received, and Jose applied a $50 Existing Customer discount. Great job, Jose, Five Stars.

Our 40 year old Ruud finally kicked the bucket and started leaking. Called FWH and ordered a new…read moreRheem water heater from Home Depot. They scheduled our appointment a few days in the future and gave us a basic estimate and made it clear additional costs might be added to bring our old house up to code. Lee our installer phoned an hour before he arrived to let us know he was on the way. Lee and his young apprentice did a very good and professional job including inlet shut off valve, leak detection valve, new hoses and soldering of fittings and earthquake bracing.. They hauled away the old heater and cleaned up any installation debris. It only took a couple hours.They were very polite and answered all of our questions. I am very happy with the entire job and the cost. This is the best and easiest way for someone who is not a DIY guy, and who is elderly to get your hot water heater replaced.

My house had been sitting vacant before we purchased it. Allen came in and explained what needed to…read moreget done and he gave me a honest price to do it. He was fast and the work looked great, and he didn't leave any messes behind! Such great customer service! Best plumber I've ever hired, don't waste your time with anyone else!!

While remodeling a bathroom, we decided to replace the 80 year old galvanized plumbing and clean up…read morea mixture of cpvc, galvanized and old copper from several years of reconfiguring and additions. Uniteds estimate was significantly less than 2 other local plumbers and included a couple additional items! He was prompt knowledgeable and did excellent work. I highly recommend United Plumbing!