Martin got me in quickly, had parts on hand that ended up being the incorrect part inside a box…read morelabeled with the right size and he got the right part and finished the job quickly, efficiently and he was very nice and very fair on his prices and didn't charge me or gouge me. I highly recommend this shop they did a great job and I would happily get another service from them. As I am looking to get a few things fixed on my car separate from the service of the past. I've reviewed you twice!! I really need another repair on my serpentine belt and a tuneup, text me or send me a message. I'm serious this time around bc my car seems like she's getting cranky.

Told me a month ago he could fix my car, then proceeded to tell me he found the parts but refused…read moreto order them. Sprung a random deposit on me that was never mentioned in person or text message when addressing the payment for my vehicle repairs. Now is refusing to take any calls or text from me after i was told the parts were ordered for my car. Good luck to anyone that tries to work with him.

Outstanding work and really did me a favor with a quick turnaround time just before an important…read moretrip. Great guy, excellent mechanic.

Ivan is great, what can I say?. He came highly recommended from people I trust and he is a very…read moregood mechanic. He was clear with me on exactly what he wanted to do and how much it would cost and his prices are fair. I found my new mechanic. Thanks Ivan.

I called him because I hit a big rock & tore up my oil pan & power steering pain (?) He towed my…read morecar to his garage in Keizer. He was very thorough & explained everything he did. I would definitely take my car back to him if anything else happens.

This was my second appointment with this business. My first visit was a five star visit and my…read moresecond visit was a 10 star visit. Brandon and his crew respected my appointment time took care of my tire which had to be replaced and gave me a comfortable place to wait for the service on my Honda CRV. Their customer waiting area offered coffee, tea, snacks, and I believe a television. Who could ask for more? Also, I had five lights on my dash that came on when I ruined my tire hitting a curb. The guys reset the warning lights and replaced my tire with a newer tire. I was out of there in 45 minutes. Typically in my old place of business that I used I was there 3 to 4 hours waiting for similar services. My time is precious just as theirs is. Brandon was polite. The customers service was important to him. Thank you, Brandon and guys in the shop who took care of this customer. As I was ready to leave and pay my bill, Brandon said "No Charge". What? Wait I need to write you a check no ma'am no charge today I was blown away. This business is my new go to for tires repairs, and anything else my Honda will need in the future.. thank you guys I'll be back

Very professional no nonsense business. Trustworthy and reliable. Exactly what you expect but…read morerarely receive elsewhere. Great job.

My car died on me and my alternator and belt needed to be replaced. I pulled in around 3:30 with my…read morehazards on and my car sputtering and failing me, I was immediately greeted outside and they tested my alternator right away. My car was in and out with a new alternator and belt in less than an hour!! Very fair price for what you get here. I will be coming back if I have any other issues with my car!

I'm so glad I brought my 2017 Tahoe here. I'd started noticing some oil drips on my driveway and…read morewanted to get it looked at before it turned into a bigger issue. ​As a woman who doesn't know much about cars, I really appreciated how I was treated. They didn't talk down to me or try to overcomplicate things. They pinpointed the leak quickly--it was the engine oil cooler lines--and walked me through the repair process so I actually understood what was being fixed. ​The work was done efficiently, the price was fair, and most importantly, I felt like I could really trust their word. It's such a relief to have a go-to shop where you know you're getting honest service. I highly recommend them!

I tried reaching out to several mechanics, and Nathan was the only one who helped me out. If you go…read moreto other automotive businesses, they tend to take advantage of you. This business feels like having a private mechanic available to you. He's very honest, and only charges what's needed. He'll provide pictures of each problem he finds, and you can approve or deny each one. Whether you know cars or not, you'll have a good idea of what's going on, and if you need to prioritize fixing it. Incredibly affordable, not just compared to other shops, but just in general. I was expecting to pay $1000+, and it ended up being $500. Just incredible. Such a genuine and nice guy. I had far too many questions for Nathan, but he was kind in answering each one.

It took them two weeks to even start a diagnostics on my car. I took it somewhere else. They were…read morevery rude and out of place I do not recommend them nor would I ever take my car back there

I was driving from Portland to Salem and my car started to shake and steering wheel was pulling…read moreright I pulled into the weight station of the highway and called many mechanics but no one was willing to take a look at my car till I called these guys. Wow what an amazing service. They took me in even being fully booked. Mechanic spend sometime checking everything and found the split tire. Called me and recommended that I would take it to the tire shop 3 miles down the road. Did not charge me a penny. God bless this business and may 808 automotive repair not only cars but hearts too. They took a great care of me today.

I am updating this review to address the owner's response. My original review stated facts directly…read morefrom the invoice, which remains attached for anyone to read. 1. The "Air Box Repair" & Filter Charge: The owner claims the $101 was to "repair damage to the air box." As line item #5 on my receipt clearly shows, I was charged $25.91 for the filter, $26.00 for two metal clips, and $49.50 in labor strictly described as "Remove & Replace Engine Air Filter Element." Snapping on two clips during a routine filter change does not justify $101 total, nor does the receipt list any actual repair labor for the box itself. 2. Inaccurate Claims About My Review: Brake Inspection: The owner accused me of "fraud" regarding an $80 inspection charge. I explicitly acknowledged that "While they didn't charge for the brake inspection itself, the overall experience left a bad taste in my mouth." I acknowledge the $0 charge on that specific line item. Caliper vs. Total Brake Cost: The owner claimed I said calipers were $900. I never said that. I stated the total brake repairs came out to over $900--which is accurate, as the front disc brakes ($842.24) and rear drum service ($132.00) totaled $974.24. My review explicitly stated the calipers themselves were "almost $250" ($124.14 x 2 = $248.28), which is accurate to the penny. 3. Unclear Communication on Calipers: Replacing calipers isn't routine maintenance for standard brake wear; it's a major component replacement. Check with any reputable shop and they will agree. Replacing them without clearly explaining why the original calipers had failed--rather than just servicing pads and rotors--lacks basic transparency. Bottom Line: Instead of addressing legitimate concerns over high labor rates ($274 to change a single serpentine belt, $49.50 labor for an air filter element), the owner chose to misquote my original review and throw around baseless accusations. Please ask yourself if being accused of fraud is what you want as a customer before you do business with anyone. Buyer Beware: Take my situation as an example of the response you can expect from this shop if you express honest dissatisfaction. I stand by my experience and my invoice. Please review the attached image of the bill and decide for yourself.

Wow. What a mistake to bring my car here for repair…read more Warning lights came on suddenly in my 2016 Subaru Outback at 144,900 miles; the brake and the "eyesight" warning light. After doing some research I found the Auto Team. They took the car for the day for "diagnostics". They called and informed me that i needed an oil change and a new battery. The quote was for $608.62, which did include a $160.00 charge for the "diagnosis". When asked, John told me that he was about 90% certain that the work would fix the car. I took the car to Capitol Subaru. The problem was in the braking system, and was repaired at the Subaru garage under an extended warrantee replacement. I can only imagine the hundreds of dollars I might have spent at the auto team as they hunted and pecked at different possible repair solutions. I'm not a mechanic, but even I knew that an oil change and a new battery would solve the problems. So I guess I'm reasonably grateful that the Auto Team only took $167.00 of my money, for no apparent reason other that to look the car over. A strong consideration. The Auto Team seems poised to take $160.00 from you to even look at your car and give you an opinion of a solution. And in my experience, their opinion, means squat. Shabby experience. These guys were not friendly, knowledgeable, professional, or helpful IN ANY WAY.

I did not want to invest thousands in the undercarriage plastic (parking berm/ driveway in-egress…read moredamage) of my 350k miled Prius, and I found very fair and quick service at a more than fair price here. I really do recommend this place for any standard repair to a Japanese vehicle, and am very, very grateful for the service!

Very professional and nice. They took my car in on time, and my car was done in a reasonable amount…read moreof time. They did not try to take advantage of me by saying I needed to get a whole bunch of work done. I will be returning to get work done on my car when it is needed and I highly recommend Japanese Connection.