FRAUD ALERT! I wish I could give then zero vs one…read more DO NOT WASTE YOUR TIME OR MONEY WITH THIS PLACE. Save yourself the headache and go to Manteca or Lathrop instead. This was by far the worst customer experience I've ever had. I came in simply wanting white rocks for my yard and worked with MARIANA, who was distracted, unprofessional, and completely careless. I clearly told her I wanted the medium size after she herself recommended it over the large one and agreed to her reccomendation for both styles. I even showed her a photo for reference, and she agreed medium would look better. Despite that, she forgot to update the original invoice and kept the bigger size on the invoice she made me sign. I paid over $1,100 total--plus an unnecessary $50 delivery fee even tho I live 30 seconds away. When the rocks were delivered, they were completely wrong. I called repeatedly, but no one answered until the driver intervened. Mariana then tried to cover her mistake by lying, saying I changed the order--when I didn't even know the sizing names (1.5" vs ¾") I keot referring to them as med and lg. She then asked me very disrespectfully: "Why didnt you say something before they dumped it". I mean if she had common sense she would know that a normal sized human would not be able to see the rocks in the delivery trucks because of the height of the truck walls. Even after admitting the confusion, she refused to make it right unless I paid another $50 to redeliver the right one. To make things worse, I called back to fix the order so it can get simplified for them and I was told "too late, it's already dumped we wont pick it up." They kept saying Manny the manager will call me but No manager ever called me despite multiple promises. Now I'm stuck with the wrong product, a ruined yard before my event, and a $1,113.89 charge for something I didn't order. This fraudulence will be reported to my credit card and I will ensure to the get the correct item from a other place. This business is unprofessional, dishonest, and careless. Avoid them at all costs. (P.S. Ask around and look at the other reviews it seems like the screw over people often)

Talk about the worst, absolutely worst service and material quality ever. Ordered materials for a…read moreretaining wall project only for it to be a year until they finally were able to deliver my product but several prices were delivered cracked. They tried replacing it but with damaged product. Paid for delivery to avoid needing to drive to pick it up but had to spend 4 round trips to try to get it fixed. Asked to be refunded but was told to take it up with the vendor. What a joke!

You folks have ALWAYS come through for us! Our entire family and anything needed for my husbands…read morework or home projects! Thank you for who you are and what you provide! By the way this isn't Richard, he just set up the account, but appreciates you equally ~

Father-in law was looking for a oil seal for a wood chipper. Looked all over, but could not locate…read morethe seal due to the motor was brought at Harbor Freight. Was told by the mechanics at the company I work for, and they recommended Motion Industries. I walked out with the correct size seal in less than 5 minutes. Great customer service.

Concrete Supplies, Stamp Concrete Color and Releases, Acid Stains, Butterfield, westCoat…read moreWaterproofing.

Dropped off two Senco Nail Guns last August (per their tag, tools left over 30 days will be sold…read morefor cost of repairs), contacted them in September still trying to order parts, October still trying to order parts, November still ordering parts, December (crickets), January brad nailer bent pin cannot get the parts (only found out be stopping by the office). Should have the other one fixed, order another driving pin (supposedly too long). Will call you when it comes in. After three weeks of waiting went by the store (repairman who originally told me that there should not be a problem with repairs) never made a phone call me. I would not drop off or buy anything from this establishment.

Jeff has done several jobs for me. Both bathrooms remodeled and the kitchen floor. I love the work…read morehe has done. He is reliable , courteous. Knows what he is doing and does it well. I am currently trying to schedule another project with him. I would wile heartedly recommend his services.

Jeff has done several tile jobs for me and I would highly recommend his work. He is thorough and…read moreneat. He is excellent at what he does. By the way after he did my bathroom, one year later the tile was cracking and he came back and fixed it. No arguments, excuses or grief. He is a real pro and also a good guy.

Approximately 8 months ago we contracted with Professional Machinery group to sell some woodworking…read moremachinery on a consignment basis. Since I had acquired this equipment as part of another organization we acquired, I knew NOTHING about what it was worth (the original owner said something like $100k, but I had no clue). I reached out to several organizations to help me dispose of it and I actually went out to Tracy to meet with Dave and Kirk to discuss what they could do with it and how they could help. At first I wasn't too enthusiastic by what they thought the value might be, but in hindsight I think they were just helping me get a handle on it for 'real world' market conditions. For this reason, I decided to work with them and I am extremely glad that I did. They knew everything about the process and walked me through everything that I might expect. Additionally, they offered to handle everything so that I didn't have to worry about it (which is good, because I wouldn't know where to start). Whenever I did have a question about the status or valuations - they were swift to respond and even worked directly with my accounting team during final transactions. In the end, I received more then I had thought and while I doubt I'll be acquiring many more pieces of woodworking equipment, I would have NO PROBLEMS recommended Professional Machinery Group to anyone. Thanks again guys for the great service!

Great experience and good pricing. Worked well with Denise and crew. They were on time and…read moreefficient. Did a great job on my kitchen and were neat about everything. I would recommend to friends to check out Granite Expo!

My husband and I were looking for materials for our bathroom remodel. Tiles, Vanity, countertops,…read moreetc. We came in on 2 different occasions and I can not recommend Granite Expo. On our first trip, it was busy and no one really seemed to want to help. Since it was our first time, we walked around for about 2 hours really trying to narrow down our decisions. Some of the displays are confusing as to what the prices and choices are so it was a little difficult. If you were lucky enough to get a sales person (we were not) then maybe you were able to get more info. We wrote down our choices and left. I came back by myself during the week hoping it was not as crowded so that I could actually get someone to write me a quote. When I walked in the front door, there was a young women sitting at the first station. She looked up and said good morning. I said good morning and then I went to look at the bathroom vanities. I knew I still needed help, so I walked up to her to ask for help. She turned from her computer monitor, looked me in the eye and said "I am busy right now" and went back to work. What? OK, that was rude. When she saw I was still standing there, she looked to the gentleman to her right and said "Oscar, you are too busy to help her as well, correct?" Oscar looked at me and said I can help you in about 10 minutes. I wish I had gotten her name because she was incredibly rude and disrespectful. After a few minutes, Ocsar tried to help me. I could tell he was rushing and really didn't want to help me so I just gave him some of my choices so I could at least get a quote. I think if you are a contractor they treat you better than just a regular person coming in to look and get prices. My contractor was not with me, so maybe if I had brought him it would have been different. For me, customer service is terrible, pricing and choices are confusing if you are just trying to look around and overall this was a bad experience. I would not come back, especially if someone like the young lady talks to customers that way. We wound up going to another bathroom company to ultimately purchase our vanity, cabinets and counter top.

Elias went above and beyond today and truly made my visit exceptional! I came to the store with…read morejust my baby and her stroller, which meant I didn't have many free hands. Elias noticed right away and offered to help -- he guided us directly to what we needed, carried the items to the counter, and even took them out to my car for me. His level of customer service is unmatched, especially in this day and age. As a new mom learning how to manage everyday errands with a baby, his kindness made a huge difference. I'm so grateful for his help! Thank you, Elias, for your amazing service, and thank you, Ace, for hiring such caring and thoughtful people!

Went to Ace for a few simple items and keys. I had to match a few key cuts that I was struggling…read morewith. I was approached 30 seconds after walking in and they asked if I needed help finding anything. I had my keys made and the service was awesome. Keys were better proving than HD. Not a huge store but still had a large selection.