my bicicle was going to take 4 days to fix at valencia biciles and don rafas fixed it up in 30…read moreminutes for half the price of competitors in the area. absolute boss

Small shop with good service and reasonable prices. I first used them over 20 years ago. If you…read morerequire high-end components, call first to see if they have what you need.

I had a great experience at Box Dog Bikes. I brought in my bike had the tip of the handlebar…read moretwisted, and they fixed it quickly and efficiently. The staff was incredibly friendly, professional, and helpful throughout the whole process. Their service was fast, honest. They got my bike back in perfect working condition in no time. I highly recommend Box Dog Bikes to anyone looking for knowledgeable mechanics and excellent customer service.

Been here 3 times. Love this place- small, local. Great at bike repairs, good price and has the…read morebest integrity- feels very honest, not going for unwarranted upsells, great customer service and overall vibes

We had a great experience at Velocipede Cyclery. My husband had been researching e-bikes for us and…read moredecided it made more sense to visit a local shop rather than buy online. When we came in, the owner was incredibly helpful and took the time to answer all of our questions about Urtopia bikes without any pressure. We were both able to take the bike out for a spin around the neighborhood, which really helped us feel confident in our decision--it was an easy yes for us. One of the bikes wasn't immediately available in the color we wanted, but when we came back the next day, both bikes were assembled and ready to go. Overall, we're really happy with our bikes and the level of service we received. Highly recommend stopping by if you're considering an e-bike.

Maybe the guy was having a bad day but he offered absolutely zero help, instead criticized me for…read morenot knowing the current state of the art. I live in the neighborhood and would've loved to support the local shop but now it's a lose lose situation for everyone involved. Hope they hire some new folks- this place could use a facelift in attitude.

As a customer living in Los Angeles, i've purchased numerous of items from Track Lab, and even a…read morecomplete bicycle. The deals offered at this establishment are truly unmatched. Patrick's love for track bikes and cycling in general truly shows by the customer service, and professionalism he brings to the cycling community and his business. I refer Track Lab to all my friends looking for amazing deals but also to newcomers of cycling.

Track lab has a wide variety of quality components both new and used to assist with building your…read morenext dream build. Patrick has worked on a good amount of my bikes and has always provided a best in class service. Whether it is a small repair/upgrade or a full build he has always been super helpful.

Luca went above and beyond to try to find what I was looking for, which was very specific. He was…read moreincredibly patient with my anxiety and stress, and understood why I had such strict parameters. In the end, after thoughtfully putting me on multiple test rides, he recommended a bike that turned out to be sold out, but directed me to where I could get it. Talk about classy! The entire staff was very supportive of the painful journey I put them through this past week. Huge thanks to all!!

Had the pleasure of talking with Joe in the bike store. He was patient and friendly with me as I…read moretook several bikes out on test rides, answered all my questions, and made several adjustments to height and angle of the bike seat. He even advised me on some nearby places I could donate my old bike (Bike Kitchen, Salvation Army). Only 4 stars because the repair shop two doors down was a bit curt with me. I brought my old bike in for repair and was immediately told I should just get a new bike, and I felt like I had to pry a bit to understand why. Fortunately I was able to step outside and call my cyclist friend who confirmed that what they were saying made sense, but my initial conversation made me feel like I was being upsold.

"MERCH" Check out…read moretheir merchandise, they have the coolest cycle caps made for the local BayArea. Many of my friends have invested in $3k to $6k road bikes. We've always been into riding. You know me, into style regardless what set of wheels you rocking. Obviously, my friends are too. Discovered this place on a random whim but it was closed and then their online store was closed until end of November. The day they reopened their online store I purchased caps for gifts. The two favorites are the SF Giants (orange and black) and the Mash Transit with SF map printed on the side. THE ORDER. Delivery was quick! Unfortunately out of the 6 caps, 2 had to be returned and replaced. The caps get printed in Italy and it was not attractive to see San Francisco not fully spelled out or with missing letters. Been in contact with Mash Transit and they were very kind to get every replaced and fixed. Great service! Please design 49ers and Warrior caps as well. Until the next review...

MASH carries a very simple front rack that seemed like it would work with my bike. When I assembled…read moreit though, none of the supplied hardware was long enough for mounting on my bike, and there were other fit issues that suggested it just wasn't the right rack for my setup. I tried contacting the shop for help but got no response, so I asked to return it. At any other bike shop - and to be clear this place, in appearance and spirit, is arguably more of a bike-lifestyle shop - this would be a straight-forward matter. The unmasked kid working the door initially took the rack back, but then asked if it was missing hardware. I assured him it wasn't, all the original packaging was included. Then he said they couldn't accept it because it was "all chewed up." He pointed to tiny areas where the cheap finish came off as a result of assembly. He then offered me approximately half of what I paid for it just days earlier. This is cheap and disreputable, and for me, doesn't match my experience at any other shop; or any other business for that matter. I half-assembled the rack but it was never used because they didn't supply a bolt long enough to go through my brake hole. So MASH won't stand behind their products. And they won't stand behind their return policy, which states that an item must be in "sellable condition", in new, unused condition in its original packaging. You'd be better off going with any number of local bike shops, where they stand behind what they sell and the people they sell it to.

Fast, efficient, knowledgeable, friendly, Mike's is my favorite bike shop in San Francisco. They…read morehave a fantastic service department and as a woman rider, I never feel patronized, which can be a thing in bike culture. Say hey to Rudy in service if you stop by: he went over and above today helping me spec a tiny part!

Brought my bike in to get a flat fixed or buy a tube repair kit. Guy behind the register was…read morepolite, but the kid asked to do the work blew me off. If you are not willing to fix a flat on wheel I offer to take off my bike and give you, at least be polite about it. I got the feeling Mike's Bikes is too good for average commuters like me. The guys at Bike Connection around the corner did it in 4 minutes, asked no questions, and chatted with me while doing the work.

What a fun and eclectic shop! Not only does American Cyclery offer top quality rides and fits, but…read moreit also features unexpected cycling history tucked into every corner. Friendly, knowledgeable and skilled staff are always available to help get your bike back into shape should you need maintenance or repair. Location is very close to Golden Gate Park, making it super convenient for those who ride and train there. Highly recommend!

We went to American Cyclery to tune up my son's used Woom 5 that we bought from Facebook…read moreMarketplace, and while we were there, we saw the new Woom NOW 5, we decided to get it right away! Bradley, who works there, was incredibly helpful and kind. If you're ever looking for Woom bikes or accessories, this is the place to go! They have a great selection of Woom models and excellent service. We had such a great experience and will definitely come back. We're so happy with our purchase!