I brought my road bike in for a $140 tune-up and am happy with the results so far. The drivetrain…read morewas spotless when I picked it up, and the bike feels great. My critique is the lack of online price transparency. I wish they posted their service rates on their website so customers could shop around and compare options more efficiently. As it stands, you have to call just to get a basic quote. Overall, the mechanical work appears to be good, but a little more upfront info online would go a long way!

Guys at bike connection were all very friendly. All I have my rear wheel fixed after a flat…read moretire. No questions asked, did it in about four this to my experience around the corner at Mike's bikes, where they just were

OMG this location knows their stuff when it comes to boot fitting. Josh took serious time to work…read morewith me and get me in the right fit. Their selection of styles is immense even during their show sale! I am thrilled and learned so much about boot care.

Lot's of good choices here for any sport and there are some deals to be had here…read more All the nice quality gear here. Look for the plentiful SALE signs. Bicycles: prices start kinda high for an entry level Mountain Bike. Customer service: cool and knowledgable. Tip: there is a sale rack for clothing in the back. Many racks. Tip #2: park across the street in the covered parking area for the mall. Look for the 24 Hour fitness sign garage.

Purchased a bike rack here this weekend and the sales people were so incredibly kind and…read moreinformative, practicing caution not to sell me something that wasn't gonna work for my car. Turns out it worked perfectly and my family and I are very grateful. They also matched a manufacturers Black Friday sale without me even asking so the price was especially right. My next stop will be getting myself a bicycle from there.

Bought some grips for my bike. Kinda young guys maybe upset he doesn't get paid enough because he…read morecharged me 8 bucks to use the compressor to get the grips on. Kinda lame imo like it's not that hard to use an air compressor and blow These grips on bro.

They were helpful and quick. I rented for the Alcatraz triathlon and my bike worked with no issues…read more Make sure you discuss in detail with them what kinds of pedals / clips you need in advance.

Great service from Morgan! And a fun day riding in the city. I recommend this business.read more

I stopped at High Trail Cycle about a week ago to have the tire on my stroller fixed. This is the…read moresecond or third time I've come here over the years for minor maintenance on my bikes and strollers, and I've always been happy with the service. Last week Noah helped me, and he did a fantastic job. The repair was done in under 10 minutes, and everything was prompt, quick, and professional. Five stars all the way.

Rode by and got curious enough to check this place out real quick. It's a pretty decently sized…read morebike shop with two people running it. They sell a kinda of curated goods from a small selection of tools, lubricants, snacks, and gear. I bought some very well fitted gloves there. What really impressed me was the way they operated the store. It got busy at one point and chilled out... then it got busy again, and they did not miss a beat! But on top of all of that, they were servicing bikes that had appointments or walked in, all at the same time! I was able to bring my bike in, but I also saw they had those bike repair racks in the front and back of the store - they're not playing around. I saw someone walk in with their bike listing off a bunch of stuff he wanted to look into fixing, and the staff person in the front immediately threw it on the repair rack and said 'let's take a look'. They also have this roller situation setup in the front where they can take your bike and run it in place to show what it does while in motion. This place means business and they are super friendly! I wish I had something like this closer to home, this store is doing a service to their local community.

Fast, efficient, knowledgeable, friendly, Mike's is my favorite bike shop in San Francisco. They…read morehave a fantastic service department and as a woman rider, I never feel patronized, which can be a thing in bike culture. Say hey to Rudy in service if you stop by: he went over and above today helping me spec a tiny part!

Brought my bike in to get a flat fixed or buy a tube repair kit. Guy behind the register was…read morepolite, but the kid asked to do the work blew me off. If you are not willing to fix a flat on wheel I offer to take off my bike and give you, at least be polite about it. I got the feeling Mike's Bikes is too good for average commuters like me. The guys at Bike Connection around the corner did it in 4 minutes, asked no questions, and chatted with me while doing the work.

I went to Spokeasy to buy an attachment for my bicycle pump, specifically for a dog stroller. Anson…read morekindly offered to pump up the stroller tires for me. My dog was still in the stroller, and I asked multiple times whether I should remove her. I was concerned about the weight on the tires and bearings while he was servicing it, and my dog was visibly uncomfortable with him lifting the stroller while she was inside. He picked up the stroller several times by the front wheel, which seemed awkward at the time. As soon as I left, I realized the front swivel wheel was no longer functioning properly. It now defaults to facing backwards (180°), and the tire rubs against the swivel with every turn. This made it extremely difficult to get my dog home, especially because she has mobility issues. The stroller is not a luxury item for us -- it's something I rely on every single day for my dog, groceries, laundry, and basic errands. When I told my son what happened, he mentioned that he had a similar experience at the same shop a couple of weeks ago. He and a friend brought in a bike with a brake issue. The shop offered to help and didn't charge them, but whatever was done made the bike worse. Sending a kid out with a bike in worse condition than it came in is a safety issue, especially since my son recently had a serious fall due to a mechanical problem. I understand that Spokeasy didn't charge us for these services, but free work still needs to be safe and competent. Unfortunately, that wasn't the case here. For these reasons, I can only give Spokeasy one star.

Inner Richmond- Small corner shop; sort of friendly; I was intimidated by the young tough guy crew,…read morebut left my wide 29" mtn bike wheels for a tire swap to road style- Got 6 bikes all hand-built but I'm old now, so fat and comfy and on a dedicated path for me- (too many distracted and raged people out there)- Well, the busy mechanic was good to stop and ask about the tubes, and I said replace them if needed- so came back in couple hours and job was done! The stem on the new tubes are aero 40 or 60mm, instead of 20mm, but that's just aesthetics, so anyway- Big Thank you for getting to it right away!...

Called to ask about repairs. Whoever answered said they are closing and they don't do repairs…read moreanymore and hung up.

I wish you guys the very best and thanks for all the tubes…read more Very guy next door atmosphere ,down to earth attitude,reasonably priced good guys of cycling will be missed!!!

I decided to stop by and see if they had some cleats we had been looking for. For cheaper than I…read morehad found elsewhere. Not everything was cheaper. But it's SF, thinks aren't supposed to be cheaper here. Sure enough. In the sale bin they did. They have plenty of shoes and many different types of sporting goods. Come check them out. The staff was nice but didn't need much help. Found what we were looking for.

I came with my friend to pick up the Hot Chocolate race bib. I like Sports Basement in general…read moreand I found an awesome pair of Altria on sale and I got an addition 20% off with the Hot Chocolate discount code. The service is great. The view of the Golden Gate Bridge from the parking lot is pretty spectacular. Parking is available. Please come and create your own adventure.

Everything was wonderful about my experience at The New Wheel. I came to the shop a few times to…read moretest ride different bikes. And everyone who helped me - Rohan, Cristhian, Drew, Logan - was incredibly helpful and kind. My bike pick-up was stellar as well. Logan really made my new bike day an event to remember. He was attentive, very patient, and super knowledgeable in helping me feel more confident about my new ebike. And post-sales, when I reached out for phone mount recommendations, they were super helpful as well. It's a lovely team who cares about the customers' experience. I'm so excited to ride around with my Gazelle. Thanks, team, for helping me find my perfect ebike!

We got our electric bike from here. The trick though is to try out the bike and then you'll need to…read moreplace an order for them to get it. I don't think they have bikes on site so what they do is that they order it directly from the manufacturer. This will usually take about 3 weeks. They do a good job of putting it together so when you show up. You're off to the races. Big shout out to Logan and Drew for helping us pick out a bike.