Great experience renting an e bike for the day. Added a kid seat. Comes with helmet and lock. Staff…read morewas friendly and helpful. 9:30am pickup; 5pm or so dropoff. Call to confirm pickup/dropoff times though. We rented a Magnum Cosmo and it was in excellent condition. Easy neighborhood free street parking to leave our car. Way better than the tourist packed area of Blazing Saddles in Fisherman's Wharf. Highly recommend you get your uber Lyft or Waymo or bus dropoff here and rent slightly away from the crowds. They're right by Golden Gate Park. Made for a fun trip through car-free GGP down through car-free Sunset Dunes. We brought our own kid helmet since I'm picky about fit. Loved the experience and will rent from here again next time! Note: 3% fee for credit card. So use debit or cash if you want to save.

I had no reason to second guess SF Wheels services when my front tire got stolen at Safeway in…read moreDiFi. I use my ebike for my mobile business. I had to have a tow for services due to a tire theft. This was a big deal that SF Wheels basically kept putting a mountain bike tire replacement after I had told them I ordered the original tire from Velotric. The mountain bike tire wasn't designed for city street riding that could slip in rain on painted crosswalks, etc. I already had a broken shoulder from slipping on wet roads in 2014. The owner insisted to install the mountain bike wrong tire again I didn't want being entrapped without a choice. What I've revealed above was my second experience outcome. The first time they put used parts from unknown e-bikes with a used tire and rusty spokes without informing me of these details. I thought SFW was offering original parts on the phone with them. They charged $125 labor only so I provided a $40 tip. I took my bike home not knowing the real situation! When I later saw they used rusted spokes with a used tire, I contacted Velotric and ordered a new tire, tube, frame and rotor. I then let SFW I replace their old used parts with new ones with a new tire to install. This started in late February 2026 and in March 17th I still don't have the ebike done of the simple tire change request. Instead they caused these problems forcing things on me, giving me rusty spokes, never calling with questions like "are you okay with used parts from other bikes and an old rusty spoke used tire as well?" It's likely some type of misogyny crap over a woman forcing a tire on me I was too wary of for my safety.

Fast, efficient, knowledgeable, friendly, Mike's is my favorite bike shop in San Francisco. They…read morehave a fantastic service department and as a woman rider, I never feel patronized, which can be a thing in bike culture. Say hey to Rudy in service if you stop by: he went over and above today helping me spec a tiny part!

Brought my bike in to get a flat fixed or buy a tube repair kit. Guy behind the register was…read morepolite, but the kid asked to do the work blew me off. If you are not willing to fix a flat on wheel I offer to take off my bike and give you, at least be polite about it. I got the feeling Mike's Bikes is too good for average commuters like me. The guys at Bike Connection around the corner did it in 4 minutes, asked no questions, and chatted with me while doing the work.

There isn't a superlative in my lexicon that can adequately describe how incredible my experience…read morewith Warm Planet Bikes has been. I first reached out to Warm Planet Bikes back in December after realizing my wife and I had a bit of buyer's remorse on our practically brand-new Tern GSD R14 -- it had only 11 miles on the odometer. We decided we really wanted a front-loaded cargo bike instead. Even though Warm Planet doesn't take trade-ins, Kash (the owner) went above and beyond, offering guidance on how to sell the GSD privately and even performing a full tune-up and diagnostic checklist for my buyer. That level of support, especially when there was no immediate sale in it for him, speaks volumes. Then I became the most indecisive, high-maintenance customer imaginable. From December through February, I changed my mind more times than I care to admit. I started out set on a standard Larry vs Harry eBullitt, but then realized our 60-lb Golden Retriever might not be able to comfortably lie down in the front box. That sent me down the rabbit hole. I bounced back and forth between the Yuba Supercargo, the eBullitt X, and the Urban Arrow Family Cargo. At one point I literally laid masking tape on my living room floor to map out the various bucket dimensions to see which one would best fit our dog. Through all of it, Kash was patient, thoughtful, and genuinely helpful. Not once did he pressure me. Not once did he seem annoyed. He just kept offering insight, answering questions, and helping me think through what would truly work best for our family. Kash is truly a diamond in the rough. His kindness and integrity are rare. And Ted, his mechanic, deserves major credit as well. Ted made sure the GSD was in A+ shape for its new owner, and the eBullitt X I finally took home was pristinely assembled. The shifting was buttery smooth, everything dialed, everything perfect. It rode exactly the way a dream cargo bike should. If you want a shop that treats you like a human being instead of a transaction, Warm Planet Bikes is it. I can't recommend them highly enough.

The service is very fast and cheap, and the location is very convenient right on Market St…read more However, every time I've needed to get a major repair for my bicycle that I bought at Warm Planet, the repair has been sloppy. I needed to get the work redone at a more competent bike shop.

Huckleberry Bicycles is my go-to bike shop whenever I'm in San Francisco. They set a high standard…read morefor bike shops for me, and that's saying something, because I find bike shops intensely intimidating and scary. I ordered a Cannondale Quick Speed 2 from them in 2015. They put it together, mounted a rack, installed all the locking components for me. Whenever I needed help with my dinky commuter bike, the folks here were always super kind and helpful with all my questions. They were never condescending, which is kinda surprising for a bike shop. Would go back to again and again, except I moved to Sacramento.

Hit a snag at my first attempt speaking with someone. But I tried again and got Jonas who helped me…read morewith my choice of a great bike. That I am truly enjoying.

I was recommended to check out this place by a coworker when I was having some bike problems with…read moremy older Trek bike. I also explored getting a new bike from here. Daymond and Alex were incredibly helpful in this process. I received outstanding service from them and they answered all of my questions thoughtfully. They are quite knowledgeable about biking and feel I can trust their recommendations for my biking needs. I highly recommend checking out this place for any service needs, equipment, or new bike purchases. The staff is thorough in their work and dedicated to helping each person find what's best for them. I look forward to returning here for all my bike needs. Jeff fixed up my old bike (hopefully I'm remembering the name right) and Derrick also provided some insight for the Trek to be fixed up. Overall, the people that work are are genuinely excited to talk about biking in general and passionately share their ideas. This shop has a great selection of bikes as well

My home bike shop! First class establishment. Caters to a wide range of abilities and setups…read more Specialized store. Being renamed to Cycle Sport. I'm a triathlete who has done full Ironman and many 70.3 triathlons and I always need my bike to be performing well. I have purchased two here and often visit for services and gear. Brendan and Rowan and in fact everyone here is kind and knowledgeable. Note that their schedule is packed so you'll need an appointment for any major service. But they can help you fix basic things on walk-in basis. Not the cheapest shop and not easy for everyone to get to, but you won't regret being a customer at this shop!

What a fun and eclectic shop! Not only does American Cyclery offer top quality rides and fits, but…read moreit also features unexpected cycling history tucked into every corner. Friendly, knowledgeable and skilled staff are always available to help get your bike back into shape should you need maintenance or repair. Location is very close to Golden Gate Park, making it super convenient for those who ride and train there. Highly recommend!

We went to American Cyclery to tune up my son's used Woom 5 that we bought from Facebook…read moreMarketplace, and while we were there, we saw the new Woom NOW 5, we decided to get it right away! Bradley, who works there, was incredibly helpful and kind. If you're ever looking for Woom bikes or accessories, this is the place to go! They have a great selection of Woom models and excellent service. We had such a great experience and will definitely come back. We're so happy with our purchase!

Reasonable prices, very accommodating. Not only did they rent us two bike and three helmets for a…read moregroup ride, but later when we were out biking they helped us solve a bike maintenance issue on one of our own bikes. A big fan of their non profit mission. This is the sort of organization that makes SF great.

Michael is wonderful! We bought two bikes from him for burning man and he got them ready, added a…read morekickstand and basket, and changed the tires. The price was super reasonable, and he was very flexible on timing. He was a pleasure to deal with! I highly recommend The Bike Hut for purchasing or renting a bike :)

Had been putting off getting my bike tire replaced for ages because I just did not know how much of…read morea "thing" it would be but I finally took my bike into Valencia Cyclery and they were able to replace the tire for me in minutes and for such an alarmingly affordable price. Friendly, fast service. Will be back for future bike needs

Had the pleasure of talking with Joe in the bike store. He was patient and friendly with me as I…read moretook several bikes out on test rides, answered all my questions, and made several adjustments to height and angle of the bike seat. He even advised me on some nearby places I could donate my old bike (Bike Kitchen, Salvation Army). Only 4 stars because the repair shop two doors down was a bit curt with me. I brought my old bike in for repair and was immediately told I should just get a new bike, and I felt like I had to pry a bit to understand why. Fortunately I was able to step outside and call my cyclist friend who confirmed that what they were saying made sense, but my initial conversation made me feel like I was being upsold.