1. NSP Plumbing

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Wyoming, MI

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Plumbing installation or replacement

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2 years ago

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Replaced water heater. Very fair and honest price. Completed the job thoroughly and in a timely…read moremanner. Will definitely recommend for future jobs.

Our recent Ferrer experience was absolutely 5 Star and A+. There are not enough adjectives to heap…read moreupon Anthony and Elijah for their work. Everything that you want we found in Ferrer. Anthony and his co- workers were: personable, communicative, kind, relational, professional, and they worked with you... instead of dumbing you down with condescending "tech talk". Godwin came in for a quote and totally blew it. In our opinion if there was a time when "Godwin's Got it!" that time is long - long gone. We have had several bad experiences with them. The Godwin crew on our jobs were not professional, personable, reliable... the list goes on. In fact we STILL have NOT received a quote for our water heater as they promised, now 2 weeks out...? But Ferrer Plumbing did a fantastic job. Anthony in one quick call, made an appointment to see our situation, he was great. He knew what he was doing, and explained everything in a way that average people can understand. The solution was perfect. Great water heater, at a price that was honest, fair and worth every penny, Anthony and Elijah, treated our home and situation like it was their home, and we will definitely use Ferrer in the future, and we unreservedly recommend them to everyone, especially our friends and family. If you still believe that LOCAL business can deliver the BEST in product, service, installation and follow up... then call Anthony at Ferrer. They represent what is best in business: excellent work ethic, and amazing customer care.

Grapids Home Services - This was the condenser unit after the free inspection. It failed the next day. There is no free inspection/lunch!

Grapids Home Services

(56 reviews)

I hired Grapids to do a home repair service job. What they did was very good work but they had no…read moreconsideration how they left my home. Plastic was to be layed in the basement where they were working and ended up tracking oil all over the floor. Some kind of grease or oil was spilled in the driveway. I contacted them two days after the work. It took a while for them to get back with me. The dispatch team was too busy or they would set up an appt, not show, and sometimes reschedule. I had to keep calling and making a longer story short they finally came out two months later. They cleaned the spots with cleaner that didn't work so I bought something to try myself. I worked at it and got about half the stain off but still bad. The stain was baked in by the sun by this time. It was on them to clean. I'm 73 female and this is ridiculous. Their customer service has a lot of room for improvement!

For as much money as this organization spends on marketing (billboards, mailers, etc.), you would…read morethink that they would actually want to keep the new customers they attract. Well, apparently that isn't the case - they just cancelled an afternoon appointment on me first thing this morning. Keep in mind that I had this appointment scheduled 2 weeks in advance - nothing crazy, just a water heater inspection + flush, but an opportunity to build a relationship and offer recommendations which leads to additional services. They at least offered to reschedule for a later day in the week -BUT- with little regard for the fact that I took time away from my busy schedule to have a set appointment. Needless to say that I won't be using their services (nor recommending them). Don't get stuck like me, take a day off of work to accommodate, and have them cancel last minute!

NSP Plumbing - waterheaterinstallrepair - Updated October 2026

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