My son was critically injured at this place. He severed a tendon in his finger. They tried to…read moreblame me and cover up the whole incident. They were completely unhelpful in trying to help me deal with his injury and get medical attention.

Sky zone is the best me and my friend went and they have new stuff they have clean floors and…read morebathrooms and everything is safe

DO NOT use a credit card! they have staff running the front desk that don't know what they're…read moredoing. Of course it was my fault for not paying attention to all the terms and agreements they make you sign and got signed up for $100 a month membership that I didn't ask for!! when I noticed it on my credit card statement five months later.. also my fault for not paying better attention. I guess I just thought I was shopping in the area because it comes up DEFY vestal, not sky zone. I assumed I bought something I forgot about. Finally I googled it and it comes up that it's really sky zone and they refused to reimburse me and I live over an hour away. Little hard to use a monthly membership for something you don't live nearb!! I never asked for a membership and they did not care!!

From the owner: Sky Zone Trampoline Park Vestal - Binghamton, NY, is the perfect place for non-stop, active fun…read morethat kids love. Whether they're bouncing, flipping, or playing games, there's something for everyone. When it comes to birthday parties, Sky Zone takes all the stress off your shoulders--we handle everything from setup to running the activities and even the clean up, so you can sit back and enjoy the day. With our party packages, your child will have an unforgettable experience. And for even more fun, we offer memberships and day passes, making it easy to enjoy Sky Zone all year round. Let us make your next celebration easy and memorable at Sky Zone Trampoline Park Vestal - Binghamton, NY!

Extremely filthy!!! I'm shocked how dirty the place is for the price…read more We paid for 90mins and only stayed for 30mins bc it was so dirty. Wasn't crazy about the amount of activities and the quality. The air court needed way more air. Not worth the price of admission at all. Not even through Groupon deal.

Took the kids to release some pent up energy. Their employee Madden was a hit with our 4 year old!…read moreHe was friendly, playful, and engaging. His new best friend!

Arrived at 6:30pm, was told they're not allowed to sell tickets after 6pm because of a glow party…read morethat starts at 8pm so they can only sell memberships. Despite the fact that the huge screen behind the counter clearly said 90 minute pass but was crossed out and changed to 120 minute pass. And the website says nothing about this. So not only could I not purchase the 90 minute pass that was on the screen, then they said we couldn't use our gift cards for memberships. Absolutely horrible customer service.

This place should be embarrassed. Took my two kids here, and it was a complete disaster. Went to…read moreget drinks at the snack area, where there was no attendant, but a drawer full of cash with the key in it, and people lined up. Informed the manager that the cash drawer was open and unattended, where he told me he would take my thoughts into consideration. Never in my life have a met someone who's so careless to a business they're supposed to be "managing". Not to mention the dirty everything, literally, everything. Will not be coming back

My son and his cousins visited the Trexlertown location last Saturday around 7:30 PM, and the…read moreexperience was absolutely unacceptable. As they were walking in, a fight broke out right outside the building. This is supposed to be a family-friendly trampoline park--there should not be fights happening at the entrance. Unfortunately, it only got worse. When they went inside to get their wristbands, another fight had already broken out inside the facility. There was little to no effort from staff to control the situation or maintain a safe environment. Within minutes of getting their wristbands, they texted me asking to leave because, unbelievably, a third fight had started. I have reached out multiple times since then and have received no response. The boys didn't get to do anything, and given the circumstances, I am requesting a full refund. We will never return to this location. It is disgusting that this behavior is allowed to continue and that so little is done to protect the children and families who come here expecting a safe place to have fun. There should never be a need for police and security at a children's entertainment venue, yet this location seems to think otherwise.

Received a generic Chat GPT response to my review. I had reached out numerous times for a refund…read moresince my son didn't even get to participate in any of the activities due to all the fights that were happening. I got passed around every-time I tried to get a Harold of a manager. If you have time to respond to reviews you should have time to respond to my calls and emails.

I am so so so so so so SO happy I found Tagalongs. This place was a lifesaver this past August…read morewhen I was super pregnant with my second child and I had a toddler who needed to be kept busy during the hottest of days. The only "complaint" I have is that it's not right around the corner from me, otherwise I'd be there every day with my daughter. My 2 year old daughter had a blast at Tagalongs. I would say this is her favorite play place. She is not a physically active child and really prefers to use her imagination so Tagalongs was the perfect place for her. She would run back and forth to all the different shop fronts pretending to be a waitress at the diner, camping in the camper van, fishing from the boat, doing hair at the salon, and even fighting fires on the fire truck. Her favorite place to hang is the Vet Office where she can take care of all the furry friends there. They even have a cool lego wall which kept her occupied for quite some time. Tagalongs also has a physical component to it where kids can climb, slide, and bounce on the trampoline. We were there on weekdays and it was never super crowded. Kids were running all over, but it was never overwhelming. All the kids were having a great time. The play place is immaculate and the staff is very very friendly. You pay their entrance fee and then you can come and go throughout the day. Most play places give you a 2 hour time limit and then you have to leave or pay extra. I love that you can come early, then go out and grab lunch, and then come back in the afternoon. Everything about Tagalongs is perfect! If you have a child who loves to use their imagination, this is the place for them. They will have a great time!

My wife and her friend took the girls to play on Friday 2/11/22 at 4:00pm the place was very empty…read moreand quiet it seems that the lady wanted to close early, she was behind my daughter and her friend picking up every single toy they were playing with telling them we have to clean for the other children were there was no one around. (With an attitude) basically making the girls to pick up the toys and put them away My wife mentioned to her and she lost her mind and started yelling clamming she was doing her job and there were cameras. Hopefully management check the cameras to verify Patty's attitude. Not a good experience as Patty didn't gave my daughter and her friend enjoy the place rushing for and early close. Totally unfriendly finally they left to stop the argument with her. I don't understand how a person with that attitude represents customer service in a children's place.

Great customer service from Maureen in trying to help us with organizing a group!…read more They were easy to work with and very responsive and patient!

Great customer service very clean the kids love this place!! Highly recommend this place,…read moreespecially for private parties.

Great fun for all ages. The pretzels are delicious. Pizza and chicken tenders are just ok. Prizes…read morethey have are good. I liked the photo booth best.

I've taken my daughter and her friends to a lot of the different indoor bounce places and this is…read morethe best one I like. I only gave it four star's because because my daughter does gymnastics and says it's a little smaller than the others and she didn't have as much room to do stunts. But the staff was friendly the bathrooms were clean, prices were reasonable for drinks and the arcade was good if the kids got bored. I would go there again.

on a week when there's no school, you're closed? crazy! Wanted my g-babies to have a fun day before…read moreChristmas break & the next thing I know, you're closed as is the kaos place. So off it muncy we went to hooplas. Your loss.

The trampoline park was so fun, and so was the arcade. At the arcade I won a big yellow ball, and…read moreat the trampoline park they have dodgeball, basketball, and of course a trampoline!