Great to work with and Dan I very honest about his prices upfront. Give him a call and you won't be…read moredisappointed.

I reached out on Yelp after the installers contracted by Costco botched my dishwasher installation…read moretwo times. In just 20 minutes, Dan installed the dishwasher correctly. Dan was easy to communicate with and his estimate was exactly what he charged.

The true test of a reliable provider is when something goes wrong. We had what turned out to be a…read moreminor problem with the repair and APPRO was very responsive in getting it straightened out. The key takeaway: you can count on these guys.

Awful. Scheduled an appointment for 8 to 10. Responded to text confirming address. Called at 11 am…read moreon the day of the appointment. Stated I would get a call back. They did and told me there was a mix up and they would be here at 1. The technician came but seemed annoyed. He checked the outlet, said it was good. Took the top off the dryer and stated the motherboard was dead. I explained the board was brand new. He didn't test it just stated it was bad. He then just kept repeating the board was bad. No offer of ordering the part- nothing. I paid 90 dollars, they arrived 3 hours late for 10 minutes to say the motherboard is dead. The other issue was I could not understand him due to his accent. I don't care about culture or enthtics . Just do the job. He stated he did not know why I was upset. Three hours late, acting annoyed and 10 minute for 90 dollars and difficult accent. I will never contact them again.

Vlad and his colleague were professional and friendly. They wanted to make sure that they could get…read moreour Thermador fixed instead of having to buy a brand new one. Even though it took multiple visits, they eventually got it to work. We appreciate their dedication to get our fridge fixed. They always cleaned up after they left and constantly communicated when they would show up and if they were going to be late.

I requested a service on Sunday night and a technician ((Alex) arrived at 10am Monday. Delighted…read morewith their quick response! Older LG w/bottom freezer wouldn't get below 20 degrees (0 recommended). Ends up freon pressure was low; Alex performed a system recovery of the old refrigerant and replaced with new. He was finished in 1.5 hours and temps are returning to normal. Price was fair @ ~30% of replacement cost of a new fridge. Alex was personable and emphasized giving Smart Steps a call if the repair doesn't hold. Very pleased with my experience. Looking forward to frozen ice cream vs. "soft scooped."

Amen was fantastic. Fixed my dryer with no problems…read more He responded in a timely manner, and arrived promptly the next day. Excellent service.

My ten-year-old Ariston washing machine made extremely loud noises when filling with water. A day…read moreafter touching base on Yelp, Amine was on-site and determined that the issue was two water valves that needed to be replaced. I ordered the valves from an online retailer he recommended, and a week later, he made the repair. I've run five loads of laundry within 24 hours of the repair, and everything appears to work correctly. Thanks, Amine.

We need to repair the washer for the rental property. The owner responded very fast and provided…read morequick diagnosis based on the video and pictures shared. He immediately gave a reasonable quote and fixed the problem the same day. Very professional and reliable!

From the owner: Looking for appliance repair near me that’s fast, affordable, and reliable? You’ve come to the…read moreright place. We proudly serve homeowners across the DMV—including Washington DC, Maryland, Northern Virginia, Alexandria VA, and Arlington VA—with professional, top-rated appliance repair services. Whether it’s a broken washer, faulty fridge, or a dishwasher that won’t start, our team specializes in same day appliance repair, emergency appliance repair, and ongoing home appliance repair to keep your household running efficiently. We're known for being the best appliance repair service in DC and beyond. Our expert technicians are trained to work on all major brands, including GE, Whirlpool, Samsung, LG, Frigidaire, Maytag, KitchenAid, Bosch, Amana, and Electrolux. No matter the issue, we deliver affordable appliance repair that doesn’t cut corners.

No complaints super efficient, no posturing. Fixed my problem pretty quick from what i remember.read more

Update to my previous review: I was contacted by the business and was told that the reason for…read moretheir lack of communication was due to being a victim of a cyberattack. As I had no other way to verify this, I took them at their word and accepted their explanation. For full transparency, however, it is worth noting that this communication came less than 24 hours after I had posted my initial review. The repair technician arrived at my home the same day, and spent approximately 90 minutes going back over the previous repair work and going much more in-depth in this second go-round. After completing the work, he explained what he did, what he found, and then ran a cycle through my dishwasher. The next day, I ran another cycle, and the leaking issue had been fixed. As I am someone who does believe in giving people and businesses second chances and opportunities, and because I have seen them perform excellent and professional work before (see my original review), I am likely to give them my business at least once more to see that this experience is an outlier and not their typical course of business.

I called S & E to fix my ice maker on my Magtag. Sami came out and was very knowledgable &…read moreprofessional. He quickly diagnosised the problen after another company had been out & told me everything was fine & just put lubercant on the gasket & charged me. Luckily I found Sami with S & E. He not only fixed the problem but throughly checked my frig. I would definately call Sami again. He is honest & knows his craft. Thanks, Sami, Annette S. Gaithersburg

SCAM. Sent people with no uniforms, unmarked vehicle, no tools, did not provide estimate before…read morerequesting payment and were physically intimidating (blocked the driveway so no way out). Did not even provide an invoice of services performed. They have at least 4 websites, phone numbers to the company change depending on what browser and IP address is used to access the site but person answering the phone is the same. They have no professional licenses in Maryland (use DLLR license look up), but they have a business license under Sam Khalladi in Burke, VA. When I called to ask for their license number the guy said they have two technicians who are out of the country for a month so won't be able to provide services. This is his other yelp site. Weird. Says business is closed but the website link is still active and so are the phone numbers. AVOID. https://yelp.to/FuVA7aHGoS

Excellent customer service. Timely arrival and accurate price quoting. Mohammed was a pleasure to…read morework with and we are very happy with the parts replacement he made to our dryer to fix the load squeak.

This is my second time reaching out to Quality DC Appliance Repair - this time for a dishwasher…read morethat died on me. Mohamed offered a same-day inspection, quickly diagnosed the problem, and scheduled a follow-up once he had the parts. With parts in hand, he quickly remedied the issue, explaining the cause and the fix in full. He was very transparent about his pricing and was graciously flexible on the up-front vs. total cost split. A few days later, we actually encountered another issue with the washer (not his fault) and he came out quickly and remedied the new issue as well, and we're all up and running again! He's always prompt, incredibly friendly and professional, and I'll continue to rely on him for our appliance needs.

Atlantic Appliance repaired my Samsung range and I am completely satisfied. I was able to schedule…read morethe appointment promptly and Mr. Singh arrived on time and was courteous and professional. He had the needed part on the truck and completed the repair successfully in one visit. In calling around I found that not all repair companies work on Samsung appliances, so I was fortunate to find Atlantic.

My dishwasher broke, and I called to see if they could fix it. It cost almost $70 for them to come…read moreout and tell me it would be another almost $400 to fix the dishwasher. The technician told me that they would have to completely remove the dishwasher from my counter and disconnect the hose to fix it because one of the plastic parts that had come off had a broken piece lodged in the hose. I ended up having the actual makers of the dishwasher come out and they fixed it without doing any of that. They said the piece wasn't broken and that it had just come out of where it was supposed to be. They fixed it in like 15 minutes. I give them credit for coming out so quickly, but after this experience I'm not sure I trust them.

I reached out on a Sunday and received a message very quickly regarding scheduling the next day…read more Received a diagnostic and repair service for dishwasher. Will happily reach out for future needs.

Highly Recommended!…read more The technician is a true professional with an impressive understanding of the inner workings of appliances. This is second time using them and great quality work every time!