Excellent K9 inspection services. Those dogs know their business. The handlers are experienced, professional bed bug inspectors. I've used them myself and recommended them to another client whom were very happy with the results. Post-inspection treatment services were easily arranged. Highly effective heat treatment, while costly, delivered fantastic results. Followed by the application of "Aprehend", a safe, non-pesticide fungal treatment method that infects any remaining bed bugs spreading the fungus to each other eventually killing them. I highly recommend NWK9. Super friendly, highly professional staff. Excellent results. read more

Northwest K9 Bed Bug Detectives - Bed Bug - Pest Control Near Me

Susan is a straight up killer. If I were a bed bug dad, I'd end every night with "Don't let the bed bug lady squash you." The bed bug community could write folklore around this woman because they absolutely should be terrified. Though I won't go into too much detail, Susan and her team turned around an entire home that was infested with bed bugs. It was a huge effort and Susan didn't shy away from it. She knows her stuff - you better be on top of it yourself too though because you will need to follow her procedures to a tee. Most of the time, I don't work with companies if they're too strict, but this is an industry where it's a necessity. Otherwise, you just don't end up solving the problem. Thanks Susan!! read more

2 years later and still holding bug free. Can't thank them enough!! They have an amazing company and their dogs are spot on!

We've used NW K9 Bed Bug Detectives with every move we've done. It's been great peace of mind to know that the apartment we're moving into is free and clear of bed bugs. The assessments have been very thorough and relieving, in one apartment after the assessment she let us know that we had carpet beetles, which we weren't concerned about, and addressed with copious vacuuming, but that was good to be aware of as we moved in. read more

I used this service several years ago to sniff out potential trouble...it turned out the "bites" were something else. Susan and her K9 were very professional while going through the house. I recently had another eruption which looked and felt like bites...again, it was something else, possibly chronic. Susan was responsive and wonderful, trying to accommodate my ridiculous schedule and extreme anxiety in this type of potentially financial and time consuming debacle. Crisis averted. I guess I can put the bedroom back together again. My one complaint is that the texting bot on the website/phone text does not work well. Regardless, Susan got back to me within a short period, so all good. Thank you! read more

We ended up not having bedbugs but I can't recommend this service more. So friendly, thorough, clear in communication and explanations. We got service next day (very fast) and it was money very well spent. I hope we never have to have you back for an extermination but I would trust our home with you and your team. Thank you! read more

It's been a little over 4 years and a different apartment. I got some bites that worried me and I freaked out a little. NWK9BBD got a dog out to my apartment 24 hours after I contacted them! I know there are skeptical people that worry the dogs are just trained to say there are bed bugs but I'd like to post that we were just told we almost certainly do not. The dog was bored with our apartment. We were told to send them pictures if we get anything else we're worried about. Both women I worked with were incredibly nice, professional, happy to laugh at my bad jokes and field my questions. Best $300 I ever spent. Now I can go on vacation and not be worried the whole time. Thanks so much! read more

Susan and her team are outstanding. Very supportive through the process, also very professional, and clear/timely communication. Agree with what many other reviewers have written, re quick responses, and that one really can trust a dog to find bedbugs when they're there, and not to give false alerts when no bugs present. They use a treatment that is not toxic to the environment or humans, but very effective against the bugs. Highly recommend this company. Thank you so much for helping us. read more

we were sure we had bed bugs! We hired NW K9 and they found we did not have bed bugs. it was worth every penny and such wonderful news when they said we did not have them. I would highly recommend them to anyone. the dogs were professional as well. It was absolutely horrible and terrifying to think we had bed bugs such a relief to find out we did not. Thank you again , read more

Susan was wonderful to talk with as my sister and I faced the overwhelming task of treating a relative's crowded apartment for potential bed bugs. As it turned out, Northwest K9 services were not needed, but Susan guided us through the process and her knowledge, expertise and responsive, caring attitude won me over. If ever bed bug detection and remediation services are needed, this is the first and only business I would contact. They're that great. Linda S. Seattle read more

NW K9 Bed Bug Detectives was recommended to us. We had what we thought was a beginning outbreak that followed some travel. We started some cleaning and heat treatment (steaming, drying). Before considering more extensive treatment, we wanted to verify it was bedbugs and pinpoint the infestation area(s). Susan was very prompt scheduling our inspection, and Krystyna who conducted the inspection with her K9 was very professional and knowledgeable (dog was also very easy going and focused). We were clear of bed bugs, as it turned out. What a relief. The "outbreak" has quieted down, maybe we nipped whatever it was in the bud. We have their literature, and will keep it on hand in case something happens again. Greatly appreciated their service. read more

Northwest K9 is very professional and knowledgeable. We had an outbreak, and suspected begbugs, which they were able to rule out. This allowed us to identify the source of the infection and get exclusion services to address it. Susan even had a referral for that! The canine handler was prompt, communicated well, and very thorough. We received a complete debrief, pictures of what she found (not bedbugs), and could tell they had really combed through every part of the house, exactly as they said they would. We were grateful to have this professional team available to help us with a traumatizing problem, and would highly recommend them to anyone needing to confirm / rule out a bed bug infestation. read more

Susan and her team are simply incredible. Someone brought bed bugs into our place of business and she understood the urgency to get it clean and back to normal ASAP! Krystyna was able to bring Pistol in our business and Home respectfully and professionally. Answered ALL our questions and was so so kind! Darcy brought in the equipment to heat the house and even made sure to tell us what pieces in the house might be effected by the heat so we could remove them beforehand. Simply incredible people. Highly highly recommend! read more

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Susan and her team are amazing! I got my bed bug service done at the beginning of September. I know that it has been some time since the service, but I wanted to be able to give information on the full-service experience. I want to explain how fast the responses I was getting from Susan and her team. Susan was very knowledgeable and knew what she was talking about. She also took the time to educate me on these little pests. I had a bed bug issue that kept me from sleeping and was the only one in my household that was reacting to the bites. I'm so glad I was able to find Susan! I went with having the dog coming out to the house and sniffing out the entire house. He was able to spot areas that were not visible to me or in areas that I would've never looked into. I'm glad I went with that route. I was given options on what the best treatments were for me. Since I've been having this issue for an ongoing few months, I decided to go with the heat treatment to ensure that I would get the most out of what I needed to resolve. I'm so happy that I went with that treatment. Susan's team made sure that every crack and crevice was not missed..... Fast forward to about 1-2 months later (October). I am a big believer in their work and can say that they are OUTSTANDING AND DELIVERS 100%. I've been able to gain all of my sleep back and having to no longer worry. I highly recommend for anyone to go with Susan and her team who gives 5-star quality in their services, all across the board. I cannot thank you all so much. DOWN-TO-EARTH, FAST, RELIABLE, ATTENTIVE, AND OVERALL GREAT!!!! read more

Wow! From the moment you speak with Susan on the phone to Christina waving good bye with her sweet pup, K9 is simply superb. Felt like family. I cannot day enough good things. Thorough, timely, and KNOWLEDGEABLE. Took the time to painstakingly answer our million and one questions. So impressed and grateful! 10/10 Good Boy points for the sweet little pup! read more

After a combination or heat treatment and biologic application, our apartment has remained bed bug free for over 4 months! WE ARE NOW THE ONLY BED BUGF-REE APARTMENT IN OUR BUILDING!!! Other units were treated by traditional pesticides, and relied on only visual inspection rather than trained Bed Bug K-9s to check eradication. I cannot thank Susan and her teams of handlers, dogs and technicians for dramatically improving the quality of our life in our home! read more

Northwest K9 Bed Bug Detectives - One of K-9 NW Bed Bug dogs alerting to the smell of a bedbug he found which was underneath an ottoman, GOOD DOG!! - Pest Control Near Me

I recently purchased an 8 unit residential property with my wife. We found a massive bed bug infestation. After getting an inspection by a complete dud, we trusted our gut and got a second opinion by Susan. Her expertise, staff, and professionalism were unparalleled. She was wonderful, and she and her staff helped us throughout the entire process until we were able to destroy the infestation that spanned several units, and was so severe they were falling from the ceiling. These are excellent people to work with, and I feel fortunate to have them as a resource in our property management projects. Susan- thanks, from both us and on behalf of our tenants who now have a cleaner and healthier place to live. read more

Susan was awesome. Despite being closed on Saturday, she gave me her cell phone number and in a few minutes after sharing bug photos, we figured out it wasn't a bed bug after all. No appointments or consultations were needed. It was resolved over a phone within a few minutes, plus she gave me detailed friendly advice. Now that's going above and beyond and that's how good customer service earns five stars. Thank you Susan! read more

Had a bed bug scare after seeing some things crawl over my bed, Krystyna was able to come out and help identify the exoskeletons as carpet beetles instead and alleviate my fears. Appreciate the very prompt response from Susan over the weekend! read more

TOP NOTCH! Fantastic! Susan and her team are great. A few weeks after moving into an apartment during a transition between houses, my wife and I started waking up most mornings with bites on our legs, arms, hands - skin exposed while we slept. I contacted the apt management company who had a large, national brand pest company inspect the unit. They found nothing! After a week or so of bites continuing, out of frustration I located NW K9 BBD on Yelp. Talking with Susan, she was tremendously knowledgeable and helpful. Based on the details discussed, she suspected bed bugs and we schedule an inspection for a few days later. I was surprised to learn they use a dog, Pistol, to confirm the existence of bed bugs. However, considering dogs are used to sniff out drugs, bombs and money, it makes sense. The day of the inspection, I was easily able to communicate and coordinate with Krystyna who came on-site along with her Beagle, Pistol. Krystyna was also very knowledgeable and professional. To provide Pistol a quiet environment, I left the apartment with our two dogs for 20 minutes. When I returned the team was finished and Krystyna lead me to the bedroom where the mattress and box spring were raised. The team had found 20+ bed bugs which, while elusive for the weeks prior - including to the technician from the big, national brand pest control company, were now visible to everyone. So, I wasn't crazy and I could now work with Susan on a treatment plan. Throughout the project, Susan was forthcoming with great, relevant information. Without a doubt, she is very knowledgeable and professional. I would not hesitate to use NW K9 BBD again! read more

Northwest K9 has saved my sanity - twice. When critters get into the attic and start scratching on the ceiling directly above your bedroom, there's no sleep until it's resolved. Susan had someone out to my house quickly, who crawled across the insanely tight attic and patched up the hole they found. Considering the guy the HOA sent just stood on top of the ladder, looked in the attic and said, "I can't help you..." About a year later, those little guys came back! No fault to NWK9 that they returned, determined roof rats can do incredible amounts of damage. NWK9 came out again, gave an extra-strength patch to the hole, set the traps, disinfected the area - all with friendly service and a very reasonable price. p.s. - The guys also wore foot coverings to protect my floors and vacuumed up the stray pieces of attic insulation that fell out onto the carpet. It's this kind of attention to detail that you want. read more

Susan, the owner, is amazing and knows her stuff. She is always courteous, respectful, diligent, and patient. And most of all empathetic. I thought I had brought back something due to traveling during the holidays, but in the end there wasn't anything. Thank God! Super fortunate. Despite being in a frenzy, during that stage. Susan and her team were the counselors and professional people I needed in my life. This company goes out of their way to ensure that YOU are going to be okay and that they are there to help you. I am so blessed to have met Susan and her business. There really isn't anything they can't do. And most of all, they never are in it to get your money or to con you, unlike other pest businesses. They let you know that there are cases, where it could be something else besides bedbugs. Thank you again!!! read more

These folks are wonderful. Answered my many questions so patiently when I was feeling really stressed! Also made some suggestions that saved me money. They are so knowledgeable and kind. Can't recommend them enough. read more

Susan responded very quickly to my request for a quote to remove a wasp nest from the eaves of my house. The quote was reasonable and she was able to schedule someone to come out the next day. Darcy arrived right on time and quickly assessed the situation. He removed the nest (it was empty) and cleaned up the debris. Very professional and friendly. I would use them again and will recommend them to others. read more

Northwest K9 Bed Bug Detectives - Wasp nest - Pest Control Near Me

Just had these guys come take care of my terrible ant problem in west seattle. The 2 ladies on the phone were super nice and responsive. The man that came to spray was very professional and clear on what he was going to do. He was fast and confident! Very friendly and a pleasure to have in my home. He called on the way like they said he would. The ladies communicated well via email after the initial call. Sent lots of details. I may have to call again for follow up sprays since my infestation was so bad. Bummer but at least I know who can help! read more

Great experience! The owner called after I left a message and told me everything i needed to know. Scheduled a visit the next day. Inspection went very smoothly and no bed bugs found. They were clear about next steps try to get to the bottom Of our issue. Very please with the service and communication!! read more

NWK9 Pest Detectives were amazing! I had Darcy and Christian come out. Not only was I not home and they wait 15 mins for me to get back they explained in detail exactly what they were going to do to help me eliminate my ant issue in my kitchen. They educated me on why I have the issue in the first place, how they were fixing it that day, and how I can prevent future ant problems. They offered me a long-term plan if that was something I needed. On top of all that, this was the best quote I got from multiple offers that were made to me through yelp. So not only did I love my quote but Darcy and Christian did an outstanding job and made me feel like family! Thank you! read more

Susan, Krystyna, and trigger were the best. I had a scare at work and noticed bites following. I was so worried about bringing bed bugs to my friend's and family's places. Krystyna and trigger came in, took a sniff and a look and didn't find a thing. So relieving! Totally worth it for the peace of mind. Everyone was so knowledgeable. I would highly recommend them. read more

NW K9 is beyond amazing! They are professional, patient, courteous, and manage freaked out clients (like us) w/remarkable grace. They respond nearly immediately to any questions and provide detailed information about bed bugs AND what exactly happens to get rid of them. Exactly. From the first encounter w/ Susan on the phone, to the 'paws up' from Pistol (the beagle, and his patient handler, Krystyna) assuring us that we are FREE of these beasts, the experience has exceeded our expectations. Once Pistol and Krystyna made the diagnosis that we had bed bugs, the infestation in our bedroom and another bedroom were far enough along that we needed the heat treatment (we have a 1927 home that while recently renovated/insulated, gives the bugs especially attractive places to hide). Darcy and Christian (the heat treatment guys) greeted us w/sincere patience and compassion for our angst! Again, we were consistently informed about what to expect and what we needed to be aware of pre and post treatment. Christian followed up the heat treatment w/a chemical treatment to make sure in wayward survivors bit the dust! Pricing is reasonable and fair. NW K9 just has a gift for this kind of work (thank goodness)... we just cannot recommend them highly enough! read more

Northwest K9 were fantastic to work with. We had a pest issue in our townhome that needed to be resolved quickly. Susan and her team were very easy to work with, answered my many questions, and also very responsive. I appreciated their open communication and reminders about the assessment with their dogs and then follow-up treatment plans. Christian did a great follow-up preventative treatment and was also quick and professional. I did do my homework and had a few other assessments with other pest control companies. Susan's team was by far the best and most thorough. She also was so personable to talk to especially as I was freaking out having our small children in our home. Knock on wood we don't ever have to use pest control again. If we did or have friends looking, we would highly recommend Northwest K9 without a doubt! read more

Helped us when we had a lot of anxiety. Responsive and thoughtful! We were able to schedule quickly and they were able to confirm that we did not have any pests. read more

An easy 5 stars, and we didn't even have a bedbug problem! Long story short, I woke up finding a creepy looking squished bug (w/ blood) that I mistook for a bedbug. I emailed Susan, who emailed me back the same day with info etc. And gave me a call as well. I sent her pictures of the bug, and she confirmed it was not actually a bedbug! Taking the time to do a consult and ease my mind was extremely appreciated, and now I can rest easy. Based off of that interaction, I would certainly trust her if I needed her services, and I recommend you do the same. read more

Originally, I picked a big company to handle my bed bug situation (Orkin) and had a bad experience. They (Orkin) didn't show up, scheduled for a week away, didn't call the right number to let me know I could come back early, and they gave me a bad feeling in my stomach, and couldn't handle parking. So, I went to find a different company, and saw Northwest K9 Bed Bug Detectives crop up as a good solution. A small mom and pop like company, they seemed way more attentive to detail and got back to me on the phone immediately, even though it was almost closing. And, it turned out my condominium had also hired the same company to come and use their dog to make sure none of the common areas had any bugs. I got a heat treatment for my place, which is 570 square feet. It was more pricey than I'd hoped, (about $1900 with tax) but Northwest K9 Bed Bug Detectives were still WAY less expensive than what Orkin was charging by a whole grand (!)-- tho I still had to pay Orkin some of their fee, unfortunately, after the guy tried to bully and intimidate his way into keeping the job. But, even with me paying the other company, it was still cheaper than if I'd stayed with Orkin. They didn't charge me for coming to take a look at the place, and they were thorough in their inspection. You don't want to deal with one of the bigger companies; it's hit or miss and you can't get a customer service manager on the phone, all the phone lines send you some where else. You want a smaller company like Bed Bug Detectives where you know the owners name. Initially I assumed the opposite-- that a big company would make SURE to do a good job, sort of like going to Walgreens as opposed to a smaller. unknown pharmacy-- but I was totally wrong! The bigger companies subcontract out to people that they don't personally evaluate, and you never know who you're going to get. Susan emailed me back and forth to make sure the problem was taken care of, and two nice guys showed up to do the heat treatment plus some chemical stuff. They were conscientious, hard-working, and affable. A couple of things got melted in the process, but nothing important, just a socket cover and the top of the balcony blinds. They tried to put my clothes back where they found them, and while my place was in disarray when I got home, it could have been way worse. Bed Bugs Detectives were respectful when handling my stuff, and I have a lot of books, so they had to heat all those up or put them in a box for pesticide treatment. They had me remove some off the shelves so there was room. Orkin hadn't even mentioned removing books- got the feeling the other company would have just thrown stuff on the floor, not put it back. (I'm not even kidding..) I think it's important to have a company that's sensitive, capable, available for scheduling problems, flexible, and simply not trying to rip you off, especially when you're going through something as traumatizing as bed bugs, which pretty much wreaks havoc on your life. It's a kind of psychological warfare, so the last thing you need is a company that doesn't do their job properly! Lucky that I found this one. Susan even worked with me on scheduling, and had her guys come in on the weekend. They also seemed way more informed than the other company on bed bugs. I didn't really have many questions at this point, because I'd used them up on the other company, but I feel that if I had required a lot of assistance, or emailed a lot, they would have been helpful. I was glad that the other company had messed up, bcuz I felt in much better hands with BedBug Detectives. It's been roughly 2 weeks since the treatment, and I haven't gotten a single bite, or seen a single bug! Plus, that musty cardamom odor went away (sweet relief.) Fingers crossed, but I think they're gone! Thank you, K9 Bed Bud Detectives. read more

Ended up having to use their K9 services when a close friend found bed bugs in her place - I was paranoid I was going to get them. I was stressed and they were very helpful, professional, and kind throughout the process. Thank you. read more

My parents had a mysterious "something" that had infested their attic. None of the usual suspects seemed to be the culprit. After seemingly exhausting all other options, a friend suggested I try NWK9 and they were finally able to diagnose the problem as rodent mites from a nearby squirrel's nest. No one else had been able to figure out what was going on and they were successful in cracking the case! Gladly, my parent's home is now pest free. Thanks NWK9 read more

This team does great work. Susan - my main point of contact is always available and friendly. The guys who come out to spray always call in advance and let me know when they're done. I am terrified of spiders - which can make Seattle a rough place for me. They are always kind and address any areas that I point out. They are thorough and reasonably priced. I strongly recommend them. read more

This is an excellent and professional business all the way. We have been having terrible bug bites for about a year and treating it like bed bugs though we couldn't produce any evidence. Finally frustrated we called NW K9 BBD. They were one of several we called; the others were high pressure and promising the moon while Susan at NW K9 BBD didn't give us any illusions or pressure, just straight talk. After checking reviews I realized there was only one way to go. Christine showed up for a canine inspection and found that we actually don't even have bed bugs, thank God! She was extremely knowledgeable and confidence inspiring. I had zero doubt about her ability and final determination. She suggested perhaps rodent mites and based on that I was able to figure out that rodent mites were coming in under the baseboard by our fridge. The house is a rental and run down and invaded by mice in the walls. What I thought was just dirt was actually the tiny mites; nothing some bleach, caulk and rodent poison won't get rid of. Now we finally know what's been plaguing us and are on the road to getting our sanity back. We should have called NW K9 BBD first but hindsight is 20/20. Don't suffer thinking you can do it all yourself. We would have saved a lot of money (at least $1,000 wasted on a steam cleaner and different pesticides, etc.) and time calling them first; our final bill for the K9 inspection was $255, a bargain. BTW, I have no doubt whatsoever had we gone with that first high pressure company I spoke with they would have come out, said we have bed bugs, sprayed some stuff around and charged us $1700. I'm thankful to be blessed with some tiny degree of discernment in my old age. read more

Wife brought home some bedbugs from a 4 star hotel....never know when you are going to get these suckers! Did a bunch of research on local companies and decided to go with NW K9 because I think the big propane heaters they use have a better reputation then the electric powered ones that are out there. I think we caught the infestation pretty early but we were not really in the position to try and fight them ourselves....could have gone on forever. NW K9 gave a competitive quote and did everything they said they would do. We did miss 1 fake candle in our house that melted all over a dresser which was a pain to clean up but caused no damage. Would have been nice if their team had caught this but no blood, no foul. Had this done in January of 2017 and I waited to write the review because I wanted to make sure the bedbugs were gone. If they are confident in their product I think they should extend their warranty to 60 - 90 days instead of 45. Overall, I hated doing this because it is not cheap but I had to get it done and their process worked. We are bedbug free. Now, whenever we travel we do a full bedbug search in each hotel room we go to. If you are unlucky and get a case of bedbugs I would trust these guys to get it done! Thanks read more

After battling fleas day and night using multiple different types of home remedies- it was time to call in some help. Northwest K9 had the most competitive pricing. I called them and the gal that answered the phone was very professional and equally as friendly. I spoke with Susan and then Christian came to service my apartment. Christian was exceptionally well spok en and had the knowledge and patience to answer all of my questions and address my concerns. He was empathetic towards my concerns regarding my girlfriend and our cat and had the courtesy to call me as soon as our treatment was done. The guy is a true peofessional. This is where folks with pest issues should spend their money. read more

Susan and her team were incredibly responsive, professional and thorough throughout the entire process of diagnosing and treating our bedbug problem. The bonus of having their trained dogs inspect our house gave us added peace of mind at a very stressful time and when we were at home more than ever. I did not shop around because I immediately felt that Susan cares more about her customers than making a fast buck. iShe and her team took the time to educate us about bedbugs and the best and most cost effective way to eliminate them. We were also told how to prevent this from happening again. It is not cheap to eliminate bedbugs professionally but there is no way we would have risked tackling this ourselves knowing how hard they are to get rid of. Do yourself a favor and call Susan. She will take care of you and talk you off the ledge when you need it most. read more