Rep called me back and explained why they are cautious about cleaning metal roofs. In short I've…read morebeen doing it wrong. He offered to make things right but his explanation was enough. I have a metal roof and gutters with gutter guards. They company that used to do an excellent job on my roof (I'll call them "JB") is a janitorial firm that appears to no longer do roofs. I called AA based on reviews and explained that my roof was quite dirty with pollen and was clear with them it was metal. They said they would come and blow the roof off and see what else could be done. They did NOT come right out and say they could not clean up pollen. They quoted me a price lower than the previous company had been charging, so I scheduled the work about three weeks out. The tech came out late in the afternoon, spent a LOT of time looking around and talking to the office and then told me that they could only blow debris off. To do a wash would take two people a full day and cost around $2,000. Sorry, that's NOT going to happen! I said go ahead and blow the roof off, there was plenty of Douglas fir cones and other debris that needed to come off anyway. The work was fine for what it was, though there's still a mess of pollen up there. I would have preferred that they just say "we don't clean metal roofs because you won't be happy with the results."

Our gutters were overflowing with water every time it rained, which happens a lot here, and they…read moreneeded to be cleaned. AA Window and Gutter Cleaning was quick to respond and easy to schedule with. The service was fast and we are happy with the work done.

Great experience with this crew inspecting and cleaning our standalone pellet stove. Super easy to…read moreschedule, excellent service, great communication and very thorough work. Pricing was well worth it!

ColtWest came to service my chimney in Montesano. They were quick to respond to messages, gave an…read moreaccurate estimate, and were on-time for our meet at the property. He took off his work boots when preparing the work area inside my home, and treated my property with respect, both guys went out of their way to be friendly and efficient. Great value, great service. The team I had today were based out of Shelton, I will continue to support this local business.

Disappointing service from Gutter Seattle. I hired them to replace all of the gutters and install…read morean additional downspout for a house I am managing remotely. It was also agreed that Gutter Seattle would add a splash block for the downspout. I made it clear to them that because I am managing the property remotely, I wanted many close up photos since I cannot personally inspect the finished work, and Genika assured me that she would "instruct the crew to take an extra-thorough set of photos". However, once the work was complete, the photos and videos I was sent were all taken from about ten feet away. None of them allowed me to see the finished work in detail and none were taken from above showing the inside of the gutter. When I asked for better photos and also whether a splash block had been installed as agreed upon, I received a text from Paolo informing me "Unfortunately, we're not able to continue returning on a weekly basis solely to take more pictures". He went on to add (in his reply that I suspect entirely written using AI) : "This creates scheduling challenges for our crew and affects our ongoing projects". They also indicated they installed the splash block but provided no evidence they did so. When I subsequently asked my property manager to stop by and look at the work, photos taken by him showed that the splash block had NOT been installed as promised. I reached out to Gutter Seattle TWICE to say that the splash block that was agreed upon had not been installed, and both times my emails were completely ignored. If this is how they treat a relatively minor oversight on their part (a twenty dollar splash block that could be installed in five minutes, but which would cost me, being out of state, much more to hire a handyman to do separately), I can only imagine what will happen if I were to contact them about a real problem concerning the gutters themselves, which are supposely guaranteed by Gutter Seattle for eight years. 3/5 stars (for the gutter installation itself), 1/5 stars (for the customer service)

I really appreciated these guys. They gave a fair quote in a timely manner, did a good job walking…read moreme through what they would and might do, depending on what they found while doing the work. The crew themselves was flexible with the parking situation (thank you!) and quick with their work, and cleaned up well (I've been surprised I haven't found any nails in the grass in the month since they left). But really the thing that inspired this review is some water was getting behind a fascia board during the recent heavy rains so I took a video and asked them if they could help with that -- they had someone out a couple days later who inspected the situation, determines the roof was missing something that's supposed to stop that, and replaced it the next day. It's still not clear to me if that was actually in the scope of their work but clearly they care about making sure gutters are behaving as expected and if the roof isn't doing its job, then the gutters can't either. I don't get the sense it was an expensive part and I'm sure if it was extensive work they'd either need to refer out or get a change form, but the simplicity of the interaction is something I really appreciate. We have so many things going on in life that it's really nice just to delegate problems and have them taken care of easily and thoughtfully. Keep up the good work team.

Beautiful install, communicative and great service…read more Got several quotes for old gutters that had multiple failure points and felt like they weren't going to hold for another rainy season. Needed a full replacement and this was the only crew that felt knowledgeable and wasn't trying to upsell or tack on additional features we didn't need. Both estimator and installer have been with the company for over 30 years. Spoke with Kyle a couple times before we decided on the install team and really appreciated the transparency they provided and made our decision easy.

Pacific Star Gutters did a fantastic job with our gutters on our house. We were new construction…read moreand have a lot of roof, and they came out and took the time to assess and design a system perfect for us. Every interaction with the crew was professional and the job was finished on time and on budget - something I feel like rarely happened with the rest of our construction. They even sent someone out to repair our gutter when a tree fell on it after a windstorm - top notch! We've had these gutters for four years and they've held up well - they are the Half Round gutters and they really are the finishing touch of our exterior. I feel like normally people are indifferent to gutters, but people notice ours, and that's worth a shoutout on Yelp. Highly recommend!

We were contacted almost immediately by Chris and he and some of his team came out the next day to…read morewrite up a quote. We were impressed right there. Chris was friendly and up front and we liked his complete honesty. But then, they did the work on the day they that was arranged. This kind of reliability cannot always be found in this area. The team arrived on time and immediately set to work. They were fast, and completely professional. They did an outstanding job and we are so pleased with how nice and secure our new gutters look. Afterwards, they cleaned everything up and off they went to their next job. We highly recommend The Gutter Boys and thank them for such quality work.

They were fast and efficient. I would recommend them to my friends. New gutters look great! I like…read morethe removable boxes to clear out the debris.

They showed up early/on time, Edmundo was super professional, wore a mask and a harness, walked…read morearound and explained the process and the estimated time. It's super clean and looks great. Everyone asked if I'd just had my house painted! We will be calling Greg again and again!

I decided to choose Skyline roofing to replace my roof after I saw the good reviews in here…read more Communication wit Greg is good. My project started yesterday the first day. Looking forward to the good work from this company. Will post more after project complete.

About 3 months ago Tanya replaced my gutters, all went well and they looked great. Last week I was…read morecleaning out my gutters and noticed that there was some standing water in one place. I called Tanya and explained that situation.... she said that they would be out on Thursday and sure enough they showed up and corrected the problem. There was no hesitation or excuses on their part, they just wanted to make it right. It's nice to find a company that stands behind their work! Any company can install gutters but will they come back and fix any issues in the future? Tanya stands behind their work so I can and do recommend them without hesitation. Thanks again for your great service

Tanya and Ryan did a tricky gutter repair for my home and same for my neighbor's twin house. Very…read morehigh up with almost no place for ladder footing. They were good communicators, talked through many options; considered effectiveness, value and safety of property and people. Real pleasure to have them on the job. And it went perfectly, great work. Wholeheartedly recommend.

Apex was quick to respond with a competitive quote. They offered to send someone out to assess a…read moredownspout issue for free. Chris came out and was very helpful. He took down our Xmas lights first (for an additional cost), so they won't get damaged during the cleaning. He also went out of his way to clean a few grimy spots near the top of the house since he was pressure washing the outside of the gutters. I would recommend and use Apex again.

It clear why Apex Roof & Gutter (Salim) has 5 stars. He's professional. Incredibly responsive. A…read moregreat communicator. Patient. We decided to combine two homes and get our roofs/gutters done. And we scheduled and then rescheduled - which was all our doing as we were trying to balance a few things. He was incredibly gracious about that and understanding. And we can't be happier. He did a great job. Was super easy to work with. On time. And great to talk with. Highly recommend!