Cabinet Pro & Floors was fantastic to work with! We bought all our cabinets, countertops, and…read moreflooring from them, and I love it all!! Jess and Rick offered exceptional service, guiding me through decisions, responding to questions, and suggesting valuable design improvements that I hadn't even considered! The installation team was professional and precise. This locally owned company exceeded all of my expectations with quality and service And price! So many choices of products!

Debbie Morgan is a superhero! We had several quotes from different cabinet companies, and they…read morewere all very high. We came in and met with Debbie. She offered solutions, and caught issues in the other quotes that we were given. Not only was the customer service top notch, we were able to get our cabinets, counter tops, and sinks all under what the other companies wanted to charge for just the cabinets! Debbie is a wonderful communicator, and by far one of the BEST suppliers that I have delt with in the building of our home.

Keystone carpets Eddie and Andrew just laid some laminate flooring in our kitchen and dining room…read more Looks amazing. Was done in a professional and timely manner. I feel like it was a great value as well.

For a company that preaches Courteous and Reliable service, I was none to please when nobody showed…read moreup for our appointment. They say, we are not like other companies and show up when we say. Well that certainly DID NOT OCCUR! Not only did they not show up for the scheduled appointment, but nobody even called to say they would be late. After an hour of waiting, I went to my doctor's appointment. Once I got home from the doctor's and checked my Ring, did I notice that someone finally showed up. This however was over an hour after I left a message, asking if they still were coming. Talk about first impressions!

Daryl and his guys did an awesome job fixing mess left behind by the other hardwood refinisher we…read morehired. If you're getting a bid call hardwood connections.

We called Daryl who scoped the work over the phone with clear understandable conversation and he…read morearrived the following week to repair numerous chips, dents, even a worm hole which turned into a large depression in our birch hand-scraped multi-tone stained floor. His fill solution nicely matches the surrounding areas with a durable protective result. Daryl was professional, friendly and provide valuable tips on care and cleaning which were simple and cost friendly. Would highly recommend for those needing work on their hardwood flooring. (Dave & Julie)

We had the best customer service and install that I could have hoped for. JJ Pride-Olsness was very…read morehelpful in giving me an immediate quote and helping me select pad/ carpet that I would be happy with in my needed space. He was super friendly and knowledgeable. The day of my install was seamless- Vic and his crew were fast and did a great job- very friendly and I couldn't have asked for more. Highly recommend.

It's refreshing to deal with a business that really cares about their customer. Dealing with…read moreDebbie was a pleasure, she knows the products she sells and what will work best for your home...we bought Shaw vinyl brand. We where very pleased with the installation. The crew of 5 that installed our purchase knew exactly what they were doing, very professional, on time each day as promised and floors looked amazing. This crew has been together for about 20 years, that says allot about finished result. Price paid was about 12 percent less than closest estimate and we could not be happier. We can recommend Carpet Barn without any hesitation. Again.....a big thanks you to Debbie.

Know what you want, be patient and show some respect, and you will leave a satisfied customer…read more Don't get you feelings hurt if they don't remember you from on time to the next. These guys see dozens of people a day, and most are wearing a mask. I purchased an entry door for my home. I brought in my existing door to transfer the measurements. All holes were drilled correctly to the right size, the hinge areas were routered out, the door was sanded, cleaned, and stain ready when I picked it up. The craftsmanship in the door shop is excellent, and my customer service experience was great. Ask for Quentin Black, and he will take good care of you. Thanks Ugly Duck! Jim M. Spokane Valley

Going to Ugly Duck seemed like a good way to save some money on our huge project - remodeling;…read morevirtually gutting the entire home. We ordered 16 interior doors and one exterior door. First, I never received a printed out invoice. I have looked in all my files and don't know how I missed asking for one except that I was busy coordinating work and scheduling contractors so didn't follow-up. Second, the interior door jams were not paint ready like we had asked for but since I could not find the invoice to double check what they had written down and was busy with other things, I let it go. I decided it wasn't as big-a-deal. Lastly and the reason for this review is the oversized exterior door with glass panels that we purchased for over $1000 (by memory because again - NO INVOICE with the price). We had it stained and installed. Right away it didn't seem to fit right but since we had already spent the time/money, we tried to make it fit. It just got worse with time. I had three different contractors come out to try to fix it when finally someone put a level on the door itself and said that the door is not level or warped and suggested I call Ugly Duck. He also told me that his company don't even buy from Ugly Duck anymore because of quality issues. Since we paid so much for the door, it shouldn't be failing after 2.5-3 years. I called and was called back and told that they wouldn't stand behind it because there is a One Year Warranty - again - no paperwork with our purchase. I was asked if I wanted to buy another door!?!?!?!?!?!? Are you kidding me? $1200 into a stained/installed door that shouldn't fail in 3 years and I am asked if I want to purchase another door? Yeah right. I will be buying another door - from someone else.

So we are having a custom home built by Granite Mountain Construction. We needed to go pick out LVP…read moreflooring and tile for bathrooms. We started by going to Floor Traders and their selection was nothing I would put in my house also their sales associate keep following us around in a creepy sort of way like he thought we were going to steal a piece of tile or something. We told our contractor how disappointed we were and he made an appointment with Great Floors. The next day we were greated by Jerry at the front door and she wisked my wife away and showed her around the store. Jerry who is a woman made my wife feel real comfortable and really explained what would look great in our house. You could tell she was a real veteran because she really knew her flooring and how to treat customers. And by the way they have a nice inventory compared to the other creepy store who has rather cheap and not so nice flooring.

Very smooth process on ordering new carpets in our home. The carpets definitely have seen better…read moredays and the one we replaced it with was so nice. Definitely recommend the best padding they offer it made such a difference! They sent out somebody to measure it was pretty accurate! I would definitely work with them again very helpful with answering all my questions concerns that I had and even let me know when there's upcoming deals.

Hardwood floor installation ran into a few issues with a stair runner which left a gap when the…read morecarpet was removed. Brothers went above and beyond fix the problem coming out on a Saturday and one other day to resolve the issue after the flooring was installed. They were able to find a discontinue piece of trim to finish the project. Andrew as responsive and really helped solve a problem which was unforeseen by everyone until the carpeting was removed. In addition, the team finished ahead of schedule and the flooring looks great! There is always something problematic which comes up with home projects, and it was great that Brothers was able to make everything right without a hassle. If you need flooring, I would strongly recommend contacting Andrew for an estimate.

June 2024 Brother's in Post Falls sold us a USA made excellent carpet & a pad for our whole home…read more Plus transfer strips matching. Very courteous, professional service & completed in 1&12 days!!!

Poor post sales customer support in regards to follow-up via phone calls and email. Had asked…read moreInland Flooring (Darrell) to help resolve some issues with wood flooring by filing a claim. I was told by the manufacturer that I had to initiate this claim thru the retailer (Inland Pacific Flooring). I tried to initiate however very poor follow-up by Inland. They kept on using excuse "...Oh, its' been really crazy around here... haven't got to it yet...". I was told this twice over a period of 2 months still with no action or follow-up.

I have purchased different types of flooring and carpet from inland pacific and they stand behind…read moretheir products. they are a first class operation and very easy to work with

I thought I had left a review before but couldn't find it -- so here it is! Design Tile is awesome…read more They're never pushy, and the front desk team is incredibly patient and always willing to pull more samples. They have a huge selection to choose from, and they even let you rent samples to take home so you can see how they fit with your vibe. Love this place! Thanks Design Tile.

Incredible company, detailed, low key, reasonable in every way they remodeled my bathroom near…read moredowntown Spokane and will be coming to Priest Lake to do a bathroom there, then back to Spokane to do my kitchen backsplash. We went to their store with ideas, got excellent design help and chose tile from them. Thank you Ed B. And your entire team. Before and after photos attached.

We hired Jaime a while back to do our bathroom tile and floors and we are still fixing everything…read morehe did. Our grout is cracking at all the seams, the tiles are cracking, and the floor is uneven and separating. He obviously didn't use the right materials. We've talked many times about the issues we are having and he always defaults to "the job was done per industry standards." He's like a broken record. If you want a poor job fixed to be done the right way he will charge you extra. Even though the defects began showing up only a couple months after he finished the job, he refuses to come back and fix anything because now it's been over a year. I've read the google reviews about his business and it sounds like a common theme. His replies are what I experienced dealing with him - he takes no accountability for his poor work and always blames someone else.

From the owner: We offer full on remodels kitchen or bath or whole thing we also offer a wide range of flooring…read moreoptions to fit your needs, style preferences. Interiors and design are problem solving contractors. Contact us today.