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    Northwest Concrete

    5.0 (3 reviews)
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    Install It Direct

    Install It Direct

    4.6
    (440 reviews)

    I called Install It Direct to inquire about turf maintenance. I spoke with Jonathan, the…read moreOperations Manager. He explained to me that they only provide this service to clients that they have provided turf for. He then went on to refer me to two landscape companies near my home where we could purchase the infill and the broom to do the maintenance ourselves. He willingly spent about ten minutes helping me, and was so friendly and nice. When we are ready to have more landscape work done, I will definitely be calling Install It Direct.

    I am posting this update as a severe safety warning to anyone considering Installing Direct. Since…read moremy initial review, a catastrophic and life-threatening incident has occurred. The fire pit installed by this company exploded into my girlfriend's face. We had an independent professional company come out to inspect the unit and the gas line. Their findings were shocking: the gas connection was completely loose. This negligence allowed gas to build up inside the fire pit structure, which caused it to explode upon ignition. Because of the physical injuries sustained and the absolute gross negligence regarding a gas installation, we are now taking this company to litigation. If you value the safety of your home and your family, stay far away from this business. A "loose connection" on a gas line is not just a mistake--it is a deadly hazard. We are currently in the process of legal action to hold them accountable for the damage and trauma they have caused. Zero stars. Avoid at all costs.

    Mendenhall Concrete

    Mendenhall Concrete

    4.9
    (39 reviews)

    We recently hired Mendenhall Concrete to replace our driveway, widen it by 6 feet, install a new…read moreL-shaped front walkway, replace and widen the side walkway to our garage, and redesign the front entry by eliminating a crumbling brick step and incorporating it into the new walkway. I can honestly say this was the best experience I've ever had with a home improvement contractor. From start to finish, Mike Stratton and his team were outstanding. Mike is friendly, responsive, knowledgeable, and clearly takes pride in his work. He was flexible throughout the project as I made a few design changes along the way, and he was always willing to discuss options and offer thoughtful recommendations. What really impressed me was that many of Mike's best ideas didn't increase the cost of the project. He suggested installing a sleeve under the new driveway so I could easily run irrigation or electrical lines to the other side in the future, something I hadn't even thought about before he mentioned it and will almost certainly make use of. He also recommended embedding a drainage pipe beneath one area of the concrete so that, if drainage ever became an issue, it would already be in place and could easily be tied into. He also recommended removing the old porch step to create a seamless, modern transition to the front entry. As we discussed different layout ideas, including curves versus straight runs, he made it clear that the cost would be the same regardless of which design I chose, allowing me to focus on what looked best rather than what cost more. The workmanship was exceptional. The crew was professional, friendly, and obviously very experienced. You could tell these are craftsmen who have been doing this for a long time. They worked efficiently, never seemed rushed, and paid attention to the details. Mike stopped by every day, often multiple times, to check on progress, answer questions, and make sure everything met his standards. The project stayed on schedule from beginning to end, with each phase flowing smoothly into the next. They also went above and beyond at the finish by repairing stucco that had been disturbed during construction, rehanging my gate, and even patching some older stucco adjacent to the project that wasn't really part of the job. The finished driveway and walkways look fantastic and have completely transformed the curb appeal of our home. Just as importantly, the work looks incredibly solid. Even the walkways were built with the same attention to durability as the driveway. Nothing about the project felt like corners were being cut. The price was also very fair. In fact, another contractor I'm working with on a separate project, someone who frequently works alongside concrete companies, told me that the price I paid was very reasonable for the scope of work being performed. I recommend Mendenhall Concrete without hesitation. When I'm ready to tackle the backyard, they'll be my first call.

    I hired this concrete company for two separate projects, including backyard pavement work…read more Unfortunately, both experiences were stressful and uncertain. The main issue was that we would agree on a scope of work and price, but after the job started, he would later complain about the price or try to change the terms. On one project, he initially offered a discount if I paid cash, but about a week later said he could no longer honor that arrangement. I agreed to pay the full amount because he is also my neighbor across the street and I wanted to keep things friendly. I also asked him to repair damaged stucco under my patio doors, and he agreed to include that work. While I was traveling, he sent me a bill for the full amount, and I paid assuming the agreed work had been completed. When I returned, I found that the stucco repair had not been done. I asked him again to fix it. He sent a long message complaining about the price and scope of the work, apologized, and said he would fix it -- but he never did. After dealing with repeated complaints, uncertainty around agreed pricing, and unfinished promised work, I gave up. I would not hire him again. In my opinion, there was too much inconsistency and stress for work that should have been handled clearly and professionally.

    Northwest Concrete - masonry_concrete - Updated August 2026

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