Excellent service! They installed my Starlink dish perfectly -- professional, on time, very…read moreknowledgeable and on top of that, great people. The setup is clean, secure, and working great. Highly recommend!

Michelle and Brian were both very friendly and helpful. They provided answers to all of my…read morequestions with regards to installing my Starlink system. I was also satisfied with the installation. It turned out to be very clean and did not detract the esthetics of my home. Going forward, I am certain that I can get the support. I need to answer any questions about my satellite Internet. It is my pleasure to give Woodfill Enterprises a five star rating, and I would highly recommend them Rita March

When our Samsung plasma TV went on the fritz, I was somewhat at a loss as to what to do. Even…read morethough it is eight years old, it's still a great TV and I saw no need to replace it. I don't have an issue with taking on projects like this, but with everything else going on, I decided to look for someone to repair it for me. I didn't know that anyone actually repaired modern flat-screens, so I was pleasantly surprised to find Get The Picture. I made contact with Tony on a Wednesday, and set up an appointment for the following Saturday. Tony arrived promptly at the scheduled time. He was very knowledgeable and and friendly, and took time to explain the TV's technology to me. He was very careful and conscientious while disassembling the TV, and was methodical about troubleshooting the problem. He identified the malfunctioning part and said he would get price and availability the following Monday. On Tuesday he called with a price for the repair (which was very fair) and I approved the estimate. A week later, he contacted me to see if he could install the new part that afternoon. He arrived ahead of schedule, and within 20 minutes had the TV functioning like new. I'm very happy that the old Samsung is working again, thanks to Tony. Tony provides a service that is probably pretty hard to find in this area. Highly recommend.

Tony was great! He was able to come out to our house and look at the TV the day after I called him…read more He was fair and upfront in his price quoting. He had to order the part and was out to replace the part in a week as estimated. It was a relief to have a knowledgeable, and professional person work on our 48" Samsung. I'd call him in again.

Very kind people! Helped with my tv and walked me through when I lost service! Didn't think I could…read moremanage and they knew my stress level and anxiety over the whole ordeal! Thank you!

Felt like service price had become excessive, and discovered that I was paying about $50.00 per…read moremonth more than their current price for their highest package price. I cancelled service on 4/8, as of 5/31 I'm still waiting for my credit refund I was told would be two to three weeks. Told me today It will be received within...two to three weeks. I plan to file in court.

No trust. Stay away. Spectrum Mobile sent a representative…read moreinto my now deceased mother's home in Lincoln City, Oregon, to set up her cable service. The tech talked her into mobile service and sold her a smartphone and service plan--the phone was later shipped to her. My mother had dementia. She and her elderly friend were unable to set up the phone, and there is no local customer service office in that city. My mom had no car, had just moved there, and had no other local support. I spent over 30 hours on the phone and made two in-person visits to my local Spectrum store trying to get her money refunded. Then, just today, I found out they ripped me off, too! When I upgraded my own phone through Spectrum, the phone support agent made it sound like I was getting a huge trade-in deal on my 1-year-old phone and would pay only $157. In reality, the $157 was the trade-in value--and I owed $842 for the new phone. This was a long conversation with the tech, and I was overjoyed with my deal. There is no universe in which I would have knowingly agreed to upgrade my 1-year-old phone....why, except for the fake deal of the century, apparently. They blatantly lied and buried the truth in the contract fine print. This company preys on the elderly in their own homes. They will take advantage of you if you let them. This feels like slavery to the company store.

Terrible "customer service", to be accurate the rating system needs to go less than zero. This…read morecompany's system for addressing customers needs is tedious and very time consuming by design. If you want to "upgrade" and spend more you can do this on the web site in minutes. However if you want to reduce or cancel services a "in person" visit is necessary. Once at the retail outlet a sign in appointment is required. Staff seems completely unaware and not concerned how long the wait is and leave the service area for breaks and unexplained reasons for long periods of time. Currently on my fourth visit to return equipment after canceling a grossly over priced cable package.

Called them requesting a new PVR with new service. They told me the PVR had a certain cable hookup…read morethat I needed. When it turned out that the PVR did not have that cable hookup that the sales person said, I cancelled the PVR installation and the new service. They then charged me a cancellation fee of $216 on a year of service I never got! I'd run away from this company as fast as you can! Gave me false information on the PVR and then penalized me big time for cancelling the service. Then they reported it to credit agencies to harm my credit report!! Burned once real bad, will never deal with Dish Network again! In my opinion, this company is super nasty.

When tech. support was unable to pair my Dish remote to its Joey, they replaced the remote with a…read morenew one, free of charge.

Constantly "connected but no internet" at least once a day recently. No one to speak to directly…read moreand no one will fix the problem. Robbing Mount Shasta residents. I pay for the highest tear and rarely am I able to use constantly for work. There's no solution, they've come out and looked at my router many times with no solution.

Very poor and rude service, they don't even have an office phone in a small mountain town that is a…read morecustomer based service so you have to drive down there every time you have a problem

No better place to get customer service and hands on help when it comes to an internet providerread more

Quality service at a reasonable price. Competitive pricing in comparison with other providers…read more Great customer service!

Not necessarily dish in Eureka I Will never remained dish to Bayonne they coat to much for one and…read morethey do not back there word on on want they tell you about what they Wil do to help you with your account

The service itself is good. Except that local channels are not broadcast in HD. Other than that,…read morethe service is good. Installation however is bad. I had an appointment for between 12:00 and 4:00 today. I carefully scheduled myself so I would be at home from 12:00 on, and in fact I was home from 11:45 on. I noticed an email that came while I was away stating that the appointment was changed to 11:30 and 4:00. I also had received several phone messages from the technician stating he would be there at 11:30. When I discovered this (around 12:15) I returned his call and left a voice message. I also sent a text message. Around 1:15 I decided to check and found this message at the dish website: Customer not home. Please reschedule. Left doorhanger. There was NO doorhanger. That was a bald faced lie. They had sent an email saying the appointment was between 12:00 and 4:00. 11:30 IS NOT 12:00. I was available after 12:00, not before. I also called and got got a CSR who was obviously not an American and spoke with an Indian accent, who would not listen to me and kept repeating the same thing over and over again until I had to yell at her. I have high blood pressure and don't need your rude CSRs from India (taking away good American union jobs, btw) giving me shit. You don't need this arrogant hassle There are other TV providers out there.

The Crescent City, CA location is closed the nearest office is in Grants Pass, OR. Giving a 2 star…read morebecause: internet service is slow, they use Verizon for their cell service which doesn't have good coverage in our area, and they are the most expensive.

Horrible company! Next to Frontier, the worst service provider on the west coast. They raise rates…read morewith no notice, give zero leeway on any late payment and now they switch your landline phone number with no notice and don't tell you or give a credit. Internet is below average for speed, even the high price pkg. Don't use them!

During a lunchtime visit, my hubby left his laptop at the Yreka Black Bear Diner so we called and…read morespoke to Dakota and she secured it behind the hostess station. After a sleepless night (my husband is an author and all his work was on that computer) we tried calling the next morning and the phones were down so my next move was to call Yreka PD. Kelly, who took my call and confirmed the phone lines were down at the restaurant, sent an officer down there (sorry I forgot his name) who took possession of the laptop and immediately called us back. I was then connected with Janene in lost & found/claims and we arranged to have the laptop shipped to us through Fed Ex but the pick up window had passed. Out of desperation I called this company and Mark assured me that if the laptop could be dropped off before 4:30 Fed Ex would pick it up which they did and it arrived safely the next day. We can't thank the quick thinking and caring staff of BBD, Yreka PD and Yreka Mailbox & Computer enough! Oh, and the food at BBD is really good too! It's so good, you'll end up forgetting what you brought in with you!

EVERYTHING! From the rude attitude just as we walked in, to the "dissertation" we were given on how…read morewe're making assumptions about all places that ship for UPS, to the nickel & diming for every little "service" you provide! No one needs or wants to be chastised when attempting to bring business to a local store! Not sure if you were the owner or just a bossy old lady w/ your yes man by your side, but I will NOT be doing business there EVER!