We tried "streaming" but found we really missed the features Dish TV offered. Called Woodfill and…read morefound the prices have gone down and they could install within the week. We're very happy we went back to Dish. Awesome customer service!

Excellent service! They installed my Starlink dish perfectly -- professional, on time, very…read moreknowledgeable and on top of that, great people. The setup is clean, secure, and working great. Highly recommend!

When our Samsung plasma TV went on the fritz, I was somewhat at a loss as to what to do. Even…read morethough it is eight years old, it's still a great TV and I saw no need to replace it. I don't have an issue with taking on projects like this, but with everything else going on, I decided to look for someone to repair it for me. I didn't know that anyone actually repaired modern flat-screens, so I was pleasantly surprised to find Get The Picture. I made contact with Tony on a Wednesday, and set up an appointment for the following Saturday. Tony arrived promptly at the scheduled time. He was very knowledgeable and and friendly, and took time to explain the TV's technology to me. He was very careful and conscientious while disassembling the TV, and was methodical about troubleshooting the problem. He identified the malfunctioning part and said he would get price and availability the following Monday. On Tuesday he called with a price for the repair (which was very fair) and I approved the estimate. A week later, he contacted me to see if he could install the new part that afternoon. He arrived ahead of schedule, and within 20 minutes had the TV functioning like new. I'm very happy that the old Samsung is working again, thanks to Tony. Tony provides a service that is probably pretty hard to find in this area. Highly recommend.

Tony was great! He was able to come out to our house and look at the TV the day after I called him…read more He was fair and upfront in his price quoting. He had to order the part and was out to replace the part in a week as estimated. It was a relief to have a knowledgeable, and professional person work on our 48" Samsung. I'd call him in again.

Very kind people! Helped with my tv and walked me through when I lost service! Didn't think I could…read moremanage and they knew my stress level and anxiety over the whole ordeal! Thank you!

Felt like service price had become excessive, and discovered that I was paying about $50.00 per…read moremonth more than their current price for their highest package price. I cancelled service on 4/8, as of 5/31 I'm still waiting for my credit refund I was told would be two to three weeks. Told me today It will be received within...two to three weeks. I plan to file in court.

No trust. Stay away. Spectrum Mobile sent a representative…read moreinto my now deceased mother's home in Lincoln City, Oregon, to set up her cable service. The tech talked her into mobile service and sold her a smartphone and service plan--the phone was later shipped to her. My mother had dementia. She and her elderly friend were unable to set up the phone, and there is no local customer service office in that city. My mom had no car, had just moved there, and had no other local support. I spent over 30 hours on the phone and made two in-person visits to my local Spectrum store trying to get her money refunded. Then, just today, I found out they ripped me off, too! When I upgraded my own phone through Spectrum, the phone support agent made it sound like I was getting a huge trade-in deal on my 1-year-old phone and would pay only $157. In reality, the $157 was the trade-in value--and I owed $842 for the new phone. This was a long conversation with the tech, and I was overjoyed with my deal. There is no universe in which I would have knowingly agreed to upgrade my 1-year-old phone....why, except for the fake deal of the century, apparently. They blatantly lied and buried the truth in the contract fine print. This company preys on the elderly in their own homes. They will take advantage of you if you let them. This feels like slavery to the company store.

Terrible "customer service", to be accurate the rating system needs to go less than zero. This…read morecompany's system for addressing customers needs is tedious and very time consuming by design. If you want to "upgrade" and spend more you can do this on the web site in minutes. However if you want to reduce or cancel services a "in person" visit is necessary. Once at the retail outlet a sign in appointment is required. Staff seems completely unaware and not concerned how long the wait is and leave the service area for breaks and unexplained reasons for long periods of time. Currently on my fourth visit to return equipment after canceling a grossly over priced cable package.

Called them requesting a new PVR with new service. They told me the PVR had a certain cable hookup…read morethat I needed. When it turned out that the PVR did not have that cable hookup that the sales person said, I cancelled the PVR installation and the new service. They then charged me a cancellation fee of $216 on a year of service I never got! I'd run away from this company as fast as you can! Gave me false information on the PVR and then penalized me big time for cancelling the service. Then they reported it to credit agencies to harm my credit report!! Burned once real bad, will never deal with Dish Network again! In my opinion, this company is super nasty.

When tech. support was unable to pair my Dish remote to its Joey, they replaced the remote with a…read morenew one, free of charge.

Constantly "connected but no internet" at least once a day recently. No one to speak to directly…read moreand no one will fix the problem. Robbing Mount Shasta residents. I pay for the highest tear and rarely am I able to use constantly for work. There's no solution, they've come out and looked at my router many times with no solution.

They have been to my house four times and my Internet is still spotty. It took two weeks to get my…read moremost recent appointment. Yesterday, a technician named Matthew showed up while I was eating breakfast. I offered him coffee. When I could not answer some of his questions, he got surly, told me I was not cooperating and left!!!! I would not be surprised if this guy has a criminal record.

No better place to get customer service and hands on help when it comes to an internet providerread more

During the Ashland, Talent, Phoenix fires all of our neighbors went WITHOUT Internet for ~2-3…read moreDAYS... We were just fine the whole time *thumbs UP* With the recent pandemic, working from home + distance learning *just breathe* our internet service is taking a hit, but they reliably address issues and have technicians physically come out to do work (and trace from the line to your house), make adjustments/fixes along the way and ALWAYS check-in with you before completing a ticket. Outstanding customer service. Consist in their level of response. Strange Times, but Ashland Home dot Net is keeping up with the demand and continues to impress. Customer Service 5-stars. Service itself is a SOLID 3. After 4pm we always seem have slower internet speeds.... They do a good job *considering the high demand* Support local businesses and you'll be rewarded with EXCELLENT customer service and people who consistently try to do better. I've tried all 3: consistently better results than Charter and/or Spectrum Internet (in my limited experience over 6 years). NOTE: They don't issue surprise rate increases every year. 1 set price *very consistent* Technician who showed up wore a mask once he got onto the property, kept a safe/respectful distance at all times. When entering our home, he immediately donned on shoe coverings and was VERY Respectful and Accommodating when he became aware the our teen was currently on a distance learning zoom call *above and beyond respectful* I would HIGHLY recommend this business for local internet service.

Not necessarily dish in Eureka I Will never remained dish to Bayonne they coat to much for one and…read morethey do not back there word on on want they tell you about what they Wil do to help you with your account

The service itself is good. Except that local channels are not broadcast in HD. Other than that,…read morethe service is good. Installation however is bad. I had an appointment for between 12:00 and 4:00 today. I carefully scheduled myself so I would be at home from 12:00 on, and in fact I was home from 11:45 on. I noticed an email that came while I was away stating that the appointment was changed to 11:30 and 4:00. I also had received several phone messages from the technician stating he would be there at 11:30. When I discovered this (around 12:15) I returned his call and left a voice message. I also sent a text message. Around 1:15 I decided to check and found this message at the dish website: Customer not home. Please reschedule. Left doorhanger. There was NO doorhanger. That was a bald faced lie. They had sent an email saying the appointment was between 12:00 and 4:00. 11:30 IS NOT 12:00. I was available after 12:00, not before. I also called and got got a CSR who was obviously not an American and spoke with an Indian accent, who would not listen to me and kept repeating the same thing over and over again until I had to yell at her. I have high blood pressure and don't need your rude CSRs from India (taking away good American union jobs, btw) giving me shit. You don't need this arrogant hassle There are other TV providers out there.

The Crescent City, CA location is closed the nearest office is in Grants Pass, OR. Giving a 2 star…read morebecause: internet service is slow, they use Verizon for their cell service which doesn't have good coverage in our area, and they are the most expensive.

Horrible company! Next to Frontier, the worst service provider on the west coast. They raise rates…read morewith no notice, give zero leeway on any late payment and now they switch your landline phone number with no notice and don't tell you or give a credit. Internet is below average for speed, even the high price pkg. Don't use them!

I have never experience anything like this, their employee, I think was named cat, or kat, used the…read moren word with a hard r. multiple times while referring to a black gentleman who had just left the store. I am shocked and appalled I will be taking this to corporate. I can't believe in 2026 a person like that would be allowed to work the front desk.

After two years of service from us cellular, we decided to change to a more affordable carrier…read more I have a background in IT and have enough experience to know the process for phone line tunneling and moving phone lines. Let's just say the folks at this establishment (as well as the company's 'help' line) jacked me around, threatening me that I would loose my number and accusing my new carrier of 'not moving the number correctly. ' A two day saga in a nutshell: I have my number on a new carrier Don't use US CELLULAR.