I am currently in the process of adding a hitch to my 2014 Ford Flex. In the time of the great…read morepandemic, some things are just more difficult to manage due to parts shortages and supply chain problems. Without getting into details, sometimes it is best to push away from the computer and talk with someone by telephone. I was referred to Earl Owen Supply in Sherman for help. I spoke with Dean who spent time with me figuring out hitches for my Flex. We determined what I need and I have some decisions to make regarding time and travel. In the meantime, I am indebted to Dean for his help. I appreciate his advice and I highly recommend Earl Owen Supply.

I didn't have the best experience with the manager there several years ago. Decided to go in and…read moregive them another chance with a product they sell, but I didn't buy from them. Was looking to see if they could give me some advice or possibly fix the product - in which I would pay them. The manager acted like they couldn't help fix this and really wasn't interested in helping. Mentioned this experience to a friend and he felt the same way about the manager at Earl Owens and said he took his business to Lone Star Conversions in Sherman. I took them my vehicle. The manager/owner of Lone Star Conversions dropped everything, asked for my keys and took it to the garage. He and his son worked on the problem for 30 minutes and got it fixed. I told them I was grateful and said let's go get this settled up. They wouldn't take my money. Just were appreciative I came to them and said send friends there way if they need anything. Lone Star Conversion = great customer service!

Fair to midland. Ordered a part, said it'll be there next day. Came back next day, ordered the…read morewrong part . Ordered the right part, came back they gave me the wrong price. $18 price difference. Thankfully one of the people remembered me from the other day and gave me a discount. Didn't cover the $18 but was nice to try. Don't think I'll be back due to inconsistencies, though. Glad I didn't do a review until all was done.

This location saved our butts. While on an RV trip, my trailer light connector was faulty and we…read moreneeded a replacement to continue our trip. Thank goodness for Internet access and searching. This O'Reilly's location popped up saying they had the parts we needed. We called to make sure they did indeed have the needed parts. They ensured they did and even put their "hands" on what we needed. After a bit we arrived at the store and was taken care of promptly even with the offer of assistance if we needed it. O'Reilly's rocks, thank you for saving us and getting us back on the road in record time.

Everything, everytime. Have taken all my cars to them more than 10 years. Justin and David are the…read morebest

BewRe. Was quoted 150 solid for a tow. Was then invoiced for $217. Not tax and fees related, they…read morejust changed the number after the fact, blamed there, employee for misquoting, and did not take responsibility for it.

These guys are great. Ryan, the assistant manager was very accommodating, polite, and respectful…read more They went out of their way to take very good care of me. Thank you!

Racist and rude customer service. A note to the older white man with big rings and older woman who…read morethink they're superior because they speak English, patience and kindness can go a long way man. You have no place to ask for a valid ID or green card for a simple purchase.

YES! If I lived local this would be who would be servicing…read moremy MB Sprinter! Start of a road trip and had oil changed last week and got on the way anc started having warning lights. Found out it was oil over filled. Called and they could do it. Pulled in and they took care of it right away. Super nice! Helpful! Knowledgeable! Thank you Michael and crew.

I want to say thank you for a great experience compared to Discount tire right down the road. Not…read moreonly did I save my own time which IS valuable 45 minutes less wait than there. Also $200 cheaper for a set of 4 tires same warranty! Thanks guys great work.

I just bought a 2025 Jeep Gladiator JT 4x4, and needed some steps put on. We found some steps…read moreelsewhere, and this shop was awesome to put them on for just a labor fee. Josh and Eric were absolutely amazing, and answered all the questions I had. I highly recommend this shop for all your auto customizing needs!

I took my RAM truck to Red River 4X4 to add a set of electric running boards to help climb into the…read moretruck. Mike was at the shop today at the front desk. He told me what was involved in doing this, and how long it would take. The mechanics did an outstanding job installing these power steps and the cost was very reasonable. All in all a very professional place. I certainly recommend them.

Today I bought a napa brand battery here in Sherman, TX. It was one of highest rated on the…read moreshelf. 84 month 3 yr replacement. The Cost: over $100, but I needed universal posts and had to get my truck started to unload tree limbs and brush before nightfall. When I opened my trunk, there sat a USED battery, mfg date JAN 2009, with bogus plastic caps on the posts. Yes, when caps were taken off, first thing that caught my eye were the visible markings of prior abuse. Yes, CORROSION !!!!!!!!!!!!!!! My advice to a would be scam auto parts dealer is this: Next time you try to pass off a used battery as new, at least: 1. Wipe off the dust and dirt that accumulated in the crevices surrounding the fill caps. 2. Clean the posts with a wire brush 3. CHARGE the battery Yes, after driving 10 miles round trip to get it, haggling with the sales clerk about charging my warranty battery first, then finally getting home and installing it with just enough time to get my work done: IT WAS A DEAD, BATTERY. !!!!!!! What is this? I have many theories, but now understand why the sales clerk was so eager to bring it out to my car. He kept the conversation going and didn't want me to figure out what I just bought. I will update this post if the outcome is okay. Otherwise, the way I feel right now does not warrant one star.