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    North Cascades Basecamp

    5.0 (1 review)

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    11 years ago

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    Freestone Inn & Cabins - Breakfast

    Freestone Inn & Cabins

    (38 reviews)

    $$$

    Ok so there are pros and cons to this inn. As an inn near a national park, I honestly wasn't…read moreexpecting much. I do expect more of a no-frills experience with spots near national parks. However, this definitely would not be a location I would stay again at. The Pros: The location is gorgeous, there is no doubt about that. The North Cascades is amazing and the Freestone Inn is wonderfully placed near several hikes. It honestly took our breath away coming up to the cabin. The price wasn't terrible for an inn near a national park during larch season as well. We paid about 500 dollars for two nights. The bed was very comfortable and the room (minus a few cobwebs) was for the most part clean. There is a restaurant walking distance from the inn as well. The Cons: The hospitality service is very lacking here. When I asked about room turnover, they said that if we want towels replaced and trash taken out, we would have to put it outside our room. Again, I was expecting no frills but this was a bit surprising. Even more surprising is that when we did receive a replacement of towels they were set on the bath in a giant stack, and not hung up. Also, there was a puddle of water in a tray in our fridge I assume was for the ice? It was definitely broken. Overall, it did the job, but have no interest in coming back.

    I recently stayed at the Freestone Inn and, unfortunately, my experience was far from what I…read moreexpected. Upon arriving at our cabin, we were taken aback by its cleanliness--it was dirty and not well-maintained. It's disheartening to pay for accommodation and find such a lack of attention to detail. Additionally, the customer service we encountered was disappointing. The employees were rude and unhelpful, which only added to our frustration. We also faced an unexpected "excessive cleaning fee" that was charged to us without any prior notification, we only were aware of this as we noticed an additional charge on our bank statement and had to contact the freestone for an explanation and request a checkout bill. This lack of transparency is unacceptable and left us feeling taken advantage of. Overall, I cannot recommend the Freestone Inn based on my experience. It's unfortunate, as we had high hopes for a lovely stay, but the dirty cabin and terrible customer service overshadowed our stay.

    The Inn At Mazama - Fir king room in the main lodge

    The Inn At Mazama

    (34 reviews)

    $$

    I had a marvelous one night stay at the Inn at Mazama a couple of weeks ago (July 11th) and it was…read morethe perfect way to wind down after a full day of hiking in North Cascades National Park. After our hike, we made our way to Mazama, stopping at the Mazama Store before heading over to the inn, at which point we realized how tiny and great Mazama really is! We arrived to the hotel around 2:00pm and I was happy to learn our room was ready for check in. A friendly gentleman handled the process and though he shared he doesn't usually work the front desk, you honestly wouldn't have known as check in was smooth, welcoming, and effortless. Our room was located on the second floor of the main building, and to our surprise, it was actually a loft style room which was a really fun bonus! The room also had a small balcony, a kitchenette with a mini fridge, Keurig, and microwave (I think) and even though the bathroom was on the smaller side, the shower was excellent... I love a good hot shower with great pressure. After dinner, we relaxed by dipping our feet into the hot tub before spending some time in the cozy common area upstairs which again felt warm and homey. The entire property was clean, quiet, and really well maintained. Overall, the price was reasonable, especially considering the area and the level of comfort. I had researched several lodging options of various tiers around both Mazama and Winthrop and I feel confident that I made the right choice. The Inn at Mazama is a gem for anyone wanting to unwind in nature without sacrificing comfort. I would absolutely 100% stay here again!

    What a wonderfully cute place to stay. It was a delightful respite on our travels from Seattle…read moreacross Highway 20 in the North Cascades. After several day hikes, the hot tub was a great addition. The staff was great. The rooms were great, there are these lovely common areas with comfortable seating and amenities, a fireplace really just great all around. Do not miss the Mazama store, there's a secret path between the Inn and the store. It has an amazing bakery.

    Best Western Plus Peppertree Inn at Omak

    Best Western Plus Peppertree Inn at Omak

    (60 reviews)

    $$

    I have only the nicest things to say about the Best Western plus Pepper tree Inn. We have road…read moretripped all over this country many times, literally visiting 49 of the 50 states... so we have seen a lot of hotels and motels over the years. There are a few maker break components to a hotel stay: the bed, the bathroom, the TV, and the HVAC system. If one of these sucks, you're gonna have a bad time. I'm glad to share that the Pepper tree goes four out of four in the positive. Comfortable beds, functional heat, and air-conditioning, and each in their own time and place... Functioning, television, and a clean and functional bathroom. On top of that, our room over the last several years of visiting, always features a mini fridge, a microwave, a large closet, boutique style shampoo/conditioner/body wash, hot water, and cold water in the correct location on the dial, and a very clean room. The complementary morning breakfast is outstanding; the gentleman that has managed the kitchen for the last two years, runs a tight ship, and always seems to be training a new staff member with an eye for customer service, cleanliness, and a very positive experience for visitors. Seriously, this is not the el cheapo continental breakfast with pre-bagged, pastries, and small boxes of Captain crunch. My youngest son particularly likes the pancake machine. The hotel has a pool and a hot tub, but honestly, we'd have never used them. The front desk staff is friendly and attentive, and the cleaning staff does a nice job of tidying up your room without that weird feeling of being invasive. We generally visit Omak annually for a boys' fishing trip, and this hotel is the best game in town. As an added bonus, it's literally one minute from the best outdoor outfitter, sporting goods store in town... But that's a different review. We cannot wait to visit again.

    I stayed here for an extended stay of about a month. While several front-line staff members were…read moreexcellent, my overall experience was defined by management interactions that ultimately made me feel unwelcome. First, I want to recognize staff who genuinely provided good hospitality: * David and Ben were excellent and helped move my belongings efficiently when I needed to change rooms. * Michael in the dining area consistently made me feel welcome and taken care of. * Alan at the front desk was kind, efficient, and allowed me to view multiple rooms before finalizing a move. * Jennifer at the front desk was warm and thoughtful from check-in onward, personally delivering items to my room and following up to ensure I was comfortable. * The evening front desk associate was also friendly and helpful. These individuals did their jobs well. Unfortunately, my interactions with the manager, Erika, are what led to this one-star rating. When I transferred rooms due to excessive highway noise, I was explicitly offered the option to place my larger items in storage. I did not have time to move everything that day. When I later called to follow through on what had been offered, the response from Erika was unexpectedly negative. Rather than simply explaining a change in policy or availability, the tone felt dismissive and transactional, and prior accommodations were repeatedly framed as things the hotel "didn't have to do." That reversal -- being offered a solution and then spoken to harshly for trying to use it -- made me feel uncomfortable and like I was asking for too much by requesting something I had already been told was available. This pattern carried over into other interactions (such as towel availability), and over time it created the sense that my presence was an inconvenience. Additional issues during the stay: * I had to change rooms due to excessive highway noise. * One of the two elevators was out of service, which is a major issue when staying on the fourth floor for an extended period. * The mini refrigerators (both the in-room unit and an additional one later provided) intermittently made loud mechanical noises. * Communication around towel availability was inconsistent, including being required to exchange used towels just to receive clean ones. * The pool shower delivered cold water when set to hot, and the pool water had a strong bleach smell. * No visible recycling or composting options. One small positive: despite the elevator issue, the stairwells are carpeted and heated, which made using them more tolerable. While I truly appreciate several staff members, the way I was spoken to by management -- particularly after being offered accommodations and then criticized for requesting them -- made this an uncomfortable and unwelcoming experience. Because of that, I do not plan to return to this property, and I would choose a different hotel in the future.

    Sun Mountain Lodge - Kayaking Activity

    Sun Mountain Lodge

    (179 reviews)

    Lovely lodge in Winthrop where you have access to some hiking trails and bike trails, pool and hot…read moretubs. The restaurant is pretty good, but make a reservation if you want to dine there as it gets pretty busy in the summer. The surroundings are beautiful and you can explore during the day then relax in a comfortable room at night. Staff was friendly. Note - North Cascades are not exactly close so you should have a car if you want to explore the mountains.

    In all my travel experiences, fifty + years worth, I have never experienced such chaotic food…read moreservices as I experienced during my new years eve trip last month. The details are too long an involved to go into, but suffice it to say in a three night stay, the evening meals two of the three nights were 2 hour almost comical mis-adventures. After the last meal, capped off by the smell of a rotten cleaning rag left on the table behind us (reeking of rotten fish) my wife and I just lost it laughing at the complete absurdity of the whole situation. Oh, and by the way, the food ain't cheap. After the first night, I would have eaten outside the lodge, but that is impractical as the closest restaurants are in Winthrop which is mostly closed in the evening and a pretty tough drive down slick roads and back. To be fair, the new years eve celebratory meal (at $105 PP) was pretty good and not chaotic. (I am told the lodge owners were dining there that evening which may have affected the service) The lodge itself is nice, although our room, a fireplace room in the Gardner lodge was pretty worn and dated. In my mind, this place is nowhere worth what they charge and the difficulty of getting there. The upscale lodges in Leavenworth are for better,

    North Cascades Basecamp - hotels - Updated May 2026

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