There are so many Norms and they are all good. I have no idea how it only took a 40 min drive from LA to find this Diamond of a restaurant. Today my table ordered some green chilaquiles that were spicy and so flavorful. There are places in good old East Los that can't touch how good these were. They also made a simple steak in took a perfectly grilled and cooked piece. I just went to a place in Culver City that couldn't touch how good this steak was made. Never in a million years do I think I would write a review on a chain restaurant. I had to be a creeper and sneak a peek and flick of the man behind possibly the best breakfasts I've had in quite some time. You have to change this NORMS, to NORMANS (please read that in a Spanish accent) Also shoutout to the staff. The service was really good and they kept the place clean. read more

NORMS Restaurant - Give this man a crown instead of a chef hat. Thanks for him for feeding my fam a great meal. - Diners Near Me - Santa Ana, California

We were looking for a late night meal after a concert and a handful of places popped up. Norm's was nearby. I hadn't been to Norm's for many, many years, but I had a really positive wave of nostalgia hit me, so we chose to come here. Although it didn't appear to be busy, we, along with a couple who were there waiting before us, needed to wait for about 10 minutes to be seated. The host was welcoming and cheerful but apologetic. We figured they must be short staffed. We were seated and told our server would be with us shortly. Shortly turned into longly and the host came by apologizing for the wait, saying our server was having to separate checks for a large party. He asked if he could bring us drinks, which he did, but said he couldn't take our order, but again, our server should be coming soon... Eventually our very nice, apologetic server came to get our orders, again explaining about the checks. It didn't quite jive, since the place was quiet, but maybe there was a big party on the other side of the restaurant? We placed our food orders. The food came out pretty quickly, though not my country fried steak. The server said the gravy didn't cut it for her, so she asked them to make new. Ok.... After a bit, my steak arrived (with good hot gravy) but my eggs and most of my hash browns were gone by then. We did not see our server again until she brought us the bill, after I'd gone to the front to ask for a box and the check. Everyone was friendly, the food was fine, but the wait was long, and the service was inconsistent. I wouldn't mind trying a Norm's again. Hopefully my nostalgia is not entirely a thing of the past. read more

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5/5 SERVICE! Honestly, this is one of the BEST NORMs restaurants. From the older hostess upfront to my kind waitress Georgina. Everyone was friendly and welcoming. I sat at the counter as I was a party of one. I'm devastated that I have to leave a 3-star review as my omelette was undercooked and the cheese came out to me unmelted. It's like someone just threw some shredded cheese on my eggs and said "here you go". I think food should be checked before it's sent to customers. Additionally, my fruit was very hard, left in the fridge for far too long. Only my cold brew and hotcakes were the saving grace! I'd return to give this location another whirl, they're understandably busy on a Sunday morning in May. However, you can't dip in quality even in the face of high-stress environments. The location is well-staffed, I know they can make improvements. I loved the ambiance, it's almost there! read more

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Stopped by for breakfast after returning to the OC from LA. I used to live down the street and ate here regularly before 2010, so this was a bit of a nostalgia trip. Ordered the chilaquiles with black beans and eggs. The portion was generous, the eggs were cooked perfectly, and the coffee was exactly what diner coffee should be--served in those classic small mugs that somehow make every refill taste better. As always, the service was friendly and the food arrived quickly. It was a relaxing Saturday morning breakfast and a nice trip down memory lane. I'll be back. read more

NORMS Restaurant - Chilaquiles - Diners Near Me - Santa Ana, California

Staff are always amazing here, in particular the general manager Sunday! helpful, kind, and really on top of it read more

NORMS Restaurant - Diners Near Me - Santa Ana, California

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Both of our entrees were not that great. I got enchiladas and the inside tasted like it was expired. It was extremely sour and I had to send it back to the kitchen which I never do. I got a replacement of chilaquiles and it was not good either. I wouldn't recommend this location. read more

What a blast from the past. This Norms was my very first job. I forgot who the manager was before Brian, maybe Steve (gosh I'm getting old). Surprised to see many familiar faces and one of the chefs now was a busser/dish washer when I was working there. Happy to see improvement and higher positions filled from within. Norms has changed alot; for the better. Little tablet kiosks at the tables, revamped menus...they even sell merchandise. Took my friend out to go eat and decided on the Verde Burrito and Mediterranean pasta. Was alot better than expected I'll tell you that. I might have to come more often to explore the new food items. Bert is a such a pleasure to be around. She trained me back in the day along with Rafael when I was doing overnights. Truly, a nostalgic feeling seeing her again. Casual dining at an affordable price. read more

NORMS Restaurant - MEDITERRANEAN PRIMAVERA - Diners Near Me - Santa Ana, California

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My partner loves mother effingggg norms. I've never been much of a Dennys, ihop or Norms type of guy but if I had to choose between the 3 I'd definitely go with Norms. It just tastes better and is less like, idk shitty? Plus it's a local legendary establishment, I think it's originally from Hollywood / Los Angeles. The best thing here are the pancakes, after revisiting this restaurant 3 Times recently I prefer the breakfast fare over the other items. One question though, why are the claw machines with the stuffed goodies always broken or out of service? What the heck manggggg. Salud! Nice friendly staff here at the Stabba Ana California location btw! read more

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I open the shop on Halloween night. It was extremely busy and I had to admit they maintained their concentration. They didn't let the stress get to them and they managed to carry themselves through, but I had to try something new on the menu the crisp apple pie and of course you added a scoop of vanilla ice cream and get it warmed up. I swear to God I should've ordered two slices. This is so good. I sat at the counter and enjoyed my cup of coffee. They're going to be a lot of specials to try in November but this location is different than the one I usually go to, but the service is equal to the same and everybody is really friendly... But I'm going to try that ham traditional dinner for 1999 that's coming up next on my dream list. read more

NORMS Restaurant - Diners Near Me - Santa Ana, California

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The 2nd NORMS that I have been to, and it is just as solid as the 1st. NORMS is the best option when everything else is closed, and a good option nonetheless. Staple American diner serving an extensive menu at great value and big portions. Staff are friendly and the interior is kept pretty clean. read more

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I didn't like the pasta it comes in a little pieces sauce it's too watery and it doesn't even taste Alfredo sauce read more

NORMS Restaurant - Pasta comes in pieces sauce it's too watery and ot doesn't taste as Alfredo sauce - Diners Near Me - Santa Ana, California

I ordered pancake breakfast yesterday through Norms app and was very disappointed. I requested utensils, couple of extra butter and syrup but when I went to my car and opened, there was 1 butter and 1 syrup. I hope they pay attention to requests their customers ask for in the future. read more

Rafael provided exceptional customer service! He brought so much joy, smiles, and laughter to our family throughout our visit. When our child's milk didn't taste right, Rafael immediately stepped up--replacing it with a fresh one right away, even though we hadn't made a big fuss. ​On top of that, he took the initiative to inform his manager, who came over to check on us and let us know Rafael had brought the issue to her attention. He went out of his way to make everything right, and his service was lightning fast. Rafael is a rare gem, and we are so grateful for his thoughtful, top-tier care! read more

It's been four years since my last review and they have not improved at all. Somehow it got worse. Ever order something off the menu and then be told that it's actually not on the menu? My party arrived at 10:30 PM and they asked us to wait for the missing two people of my party to arrive to seat us. After they arrived we were taken to a table that was too small for our party and moved to a bigger table. After taking our drinks we asked for a bit more time to decide what we wanted to order. The waiter didn't come back. Husband had to get up to find him after we all sat there for 15 minutes waiting on him. Took our order at around 10:50 pm ish. At 11:40 pm husband had to get up to find out where our food was. We had been waiting over for almost an whole hour for our food for a party of 6 people where most of the order was eggs and protein. It was now Friday morning. We had arrived Thursday and placed an order on Thursday and didn't get it until Friday!! We asked the waiter for utensils and refills and were left waiting. My husband had to get up and find the waiter and get the items himself. Fay made eye contact with our party and decided that not her table not her problem when she was waved at. We were then told that we could pay our ticket the table kiosk and that's when we noticed that our French Toast Bigger Better Breakfast listed on the menu for $18.49 was charged as a bigger Better breakfast for $15.99 with a $3.99 sub for French toast. When we went to the front Fay tried to argue that the item wasn't offered. My husband said if it's not offered why is it on the menu, literally pointing at the item on the menu that Fay flipped to when we came up to ask about it. She said well we didn't used to offer it so that how we charge it and it comes out to the same. My husband did the math for her and showed her that $16 plus $4 does not in fact equal $18.49, so not not the same. She then said well let me adjust it. The adjustment was changing the ticket to reflect the correct menu item that she said didn't exist. Then when trying to redeem a coupon on their app, it was an issue to because apparently we have to tell the waiter so instead of ringing us up for 2 separate pancakes at $3.99 EA he would have listed it as a "short stack" instead. I guess you have to know that ahead of time. After having waited around for an hour and waited on ourselves the entire time, we finally left at 12:40 AM. And no the restaurant was not crowded when we arrived. Do not come here unless you want to pay expensive prices for bland food, be told that said food isn't on the menu and wait on yourself. read more

First I ask for medium and the steak was well done, ask for a remake and it was raw, only if i can give it cpr that thang would moo again. service is was amazing read more

When we first walked in we were greeting by the manager Sunday! She was kind and so welcoming. Our server Maria was so attentive and kind. Amazing staff. Food was good! read more

Maria G She is absolutely amazing. Fantastic on top of service . Super fun conversational would definitely come back again and request her for sure. read more

Our server Dulce and the Manager Sunday were very helpful and attentive. We came in with a party of over 20 even though we called earlier and ended up showing up with more people. They were able to seat us all near each other and were able to attend to us in a timely manner. Not only did they accommodate with our large size they were able to split our checks. Even when the food was taking a little bit to come out because we ended up coming in with a group of 30, in an already busy restaurant, they came out with a great attitude and were very accommodating. As a server I truly appreciate the way both Dulce and Sunday handle our situation. They were very nice and very helpful. Sorry for our group but you guys handled it amazing and I was in awe of your service. read more

NORMS Restaurant - Diners Near Me - Santa Ana, California

Everything went well -- from the moment we walked in, the hostess/cashier greeted us with a smile (that means a lot), so did our server who was efficient and courteous and the food was fresh and delicious (forgot to take pics). The restaurant was full for a Monday at 11am, and clean. Great portions and unlimited coffee :) read more

this time i was with my niece from sd . food was delicious. compliments to the chef. our waiter. rafael. ramirez was outstanding. courteous. friendly. eventhogh he had a few tables to serve. he made time to take care of all of us. restaurant was clean and well kept. atmosphere was friendly at all times. will definitely come back read more

NORMS Restaurant - Eggs Benedict. Bfast platter - Diners Near Me - Santa Ana, California

The food was horrible. Meatloaf was nasty. Looked like dog food. Complained about the food and while talking to the cashier I seen the waitress pop a plate in the microwave. The utensils were all dirty spoon looked so crazy dirty. The floors were dirty like they just wipe the top table down to the floor. This just reminded me stay home and cook. I'll never eat at Norms again. If you hungry go down the street to Yoshinoya read more

Deborah was absolutely amazing. My husband, father in law and I came on a Saturday at 3am. She was the only waitress working and had 5+ tables in two separate sections due to the cook placing people while she was away from the register. Which is wrong of the cook. The cook had no right to do that to Deborah. She has a beautiful smile, didn't show any panic, and personality while being under stress. The music is always good at norms. The food was good as well. This yelp review is really to give Deborah a shout out because she really did amazing. I don't think she should have been along on a Saturday night/morning but she handled her own and was an absolute sweetheart about it. Thank you Deborah for being amazing! read more

Great service from Deborah! Fast and efficient. Food was Great as well. Will definitely be recommending people to come Here and eat. read more

Seated, 10 mins no one took my order walked up to someone and asked that they send someone over to take my order waited another 10 mins and decided to leave, it was not busy at all read more

​I had a wonderful experience thanks to Rafael. He provided fantastic customer service from start to finish--attentive, knowledgeable, and genuinely friendly. It's rare to encounter someone so positive and helpful, and he made the whole process effortless. Highly recommend asking for Rafael if you want top-tier service! read more

Gina gave the best customer service and food was 10/10. I know will come every Sunday! read more

NORMS Restaurant - CALI-CADO BENNY - Diners Near Me - Santa Ana, California

I had such a great experience at Norms! Maria Grande was my server, and she was absolutely wonderful, so nice, and super fast. The food was delicious, the prices were fair, and the service was top-notch. Highly recommend! read more

Always a great norms! Experienced staff, food is consistently good. Its great to get a great deal.

My dad loves coming here. We've been coming here for years now. I love my morning or afternoon lunches with my parents here. We always feel welcomed. Food is great . Our server today, Mireya was great. She's been our server in the past. read more

NORMS Restaurant - Diners Near Me - Santa Ana, California

Gina thank you for your amazing service the food was great I'll definitely come back soon

I wouldn't normally write a review for a diner, a fast food spot, etc. but this is more about the service. This was one of my only options, by the time I got out of work, as my body was begging me please, no more tacos or fast food. So I wasn't expecting much. I chose this over a Denny's or ihop, given it had a selection of chile verde, carnitas, chilaquiles, etc. I wasn't blown away by the food, but I liked having other options. However, I think our server, Alejandro, was spectacular. Super sweet, efficient, and the epitome of what a server should be. He should be at a 5 star steakhouse! He predicted our needs, just covered all the bases, at 4am?! Anyways, I would visit just for him. He made the experience amazing. Literally the best service I've ever had. At 4am at a diner in Santa Ana. Not expected lol thank you!! read more

NORMS Restaurant - Waffles - Diners Near Me - Santa Ana, California

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Had to leave due to music was extremely loud i could not hear who i was with and they could not lower it. Also mens restroom smelled so bad floor was sticky to my shoes and there are holes in the wall. Server was coughing into his hands. read more

Luciana was our wonderful server and made our experience even better. She was incredibly attentive, sweet, and patient. She gave us helpful suggestions and made sure we had everything we needed. The food was great, and her excellent service really stood out. Thank you, Luciana, for making our visit so enjoyable! The restaurant itself is very cozy! read more

FIVE STARS ALL DAY!!! Sunday, the service manager at Norms, is an absolute LEGEND. From the second we walked in, the energy was welcoming, positive, and on point. Sunday runs the floor like a pro -- attentive, friendly, and genuinely cares that every guest has an amazing experience. Our service was fast, smooth, and flawless, and you can tell the entire team shines because of their leadership. This wasn't just good service... it was *WOW* service. If you're coming to Norms, you want Sunday running the show. Give this person a raise because this is how hospitality is DONE read more

My family and I frequently dine at Norms. There's been a couple Norms we have visited, this one, tends to be one of the busier ones. Might be because of the area, not sure. Speaking of the area, there tends to be a lot of homeless, just something to keep in mind. The food at Norms is delicious, they have much to choose from, you can manage to stay on a budget with some of their items. The people here are nice, if you respect them, you'll receive respect back: kind of a given. However, please keep in mind, this place can and will get busy most of the time. Might be because their food is great, I'll give them that. But their waiters tend to forget about your table. Not sure if it's just them forgetting, or if they have a system set up. I added some pictures of different occasions we have visited. I recommend the Clubhouse and the Grilled Chicken. My family will also frequently get the SoCal Breakfast. Don't recommend the 3 stacked Pancakes. Will keep visiting and would recommend to others ! read more

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Was here on Jan 3 2026 & Deborah was our server & my gosh was she so nice & welcoming, service was great she on it with the drinks & anything else that we needed to make us feel comfortable I love NORMS already but when the service is great always a good experience read more

Waitress Lilly and Manager Sunday always are so kind and make you feel welcomed. Food always comes as ordered and delicious. They both lead by example and always willing to help other tables while also being attentive to their responsibilities. I highly recommend Norms Santa Ana because of these two ladies. read more

Lanette was awesome tonight I will be back. Beautiful Restaurant good food. LANTTE hi recommend waiter. read more

NORMS Restaurant - Diners Near Me - Santa Ana, California

NASTY AF!!! I threw up as soon as I left after taking a ffew bites from my meal that was cold! Find somewhere else to eat come here you will definitely be disappointed while waiting to pay for my meal the waitress who bring my coat One was back-and-forth at the microwave putting people plates in before she took it to their table this place smells and it's absolutely disgusting. I try to go get a meal somewhere else after it still couldn't get the bad taste out of my mouth threw up again. read more

Horrible service. There wasn't any people waiting on tables. I had 3 kids one on the autism spectrum. So it was hard. the front person at front it was a guy he was rude and not notifying me about a wait time. If I would have known I would have gone to Denny's down the street. read more