Ecelente servicio todo vien con la comida muy atenta la mesera su nombre es DULCE muy atenta siempre preguntado si todo estavien y el servicio muy vien asta te ofrese postre read more

What a blast from the past. This Norms was my very first job. I forgot who the manager was before Brian, maybe Steve (gosh I'm getting old). Surprised to see many familiar faces and one of the chefs now was a busser/dish washer when I was working there. Happy to see improvement and higher positions filled from within. Norms has changed alot; for the better. Little tablet kiosks at the tables, revamped menus...they even sell merchandise. Took my friend out to go eat and decided on the Verde Burrito and Mediterranean pasta. Was alot better than expected I'll tell you that. I might have to come more often to explore the new food items. Bert is a such a pleasure to be around. She trained me back in the day along with Rafael when I was doing overnights. Truly, a nostalgic feeling seeing her again. Casual dining at an affordable price. read more

NORMS Restaurant - MEDITERRANEAN PRIMAVERA - Diners Near Me - Santa Ana, California

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The food was horrible. Meatloaf was nasty. Looked like dog food. Complained about the food and while talking to the cashier I seen the waitress pop a plate in the microwave. The utensils were all dirty spoon looked so crazy dirty. The floors were dirty like they just wipe the top table down to the floor. This just reminded me stay home and cook. I'll never eat at Norms again. If you hungry go down the street to Yoshinoya read more

Deborah was absolutely amazing. My husband, father in law and I came on a Saturday at 3am. She was the only waitress working and had 5+ tables in two separate sections due to the cook placing people while she was away from the register. Which is wrong of the cook. The cook had no right to do that to Deborah. She has a beautiful smile, didn't show any panic, and personality while being under stress. The music is always good at norms. The food was good as well. This yelp review is really to give Deborah a shout out because she really did amazing. I don't think she should have been along on a Saturday night/morning but she handled her own and was an absolute sweetheart about it. Thank you Deborah for being amazing! read more

I just want to say thank you to Gina, Jackie Rafael, R, Maria, R, Eduardo, and to all the staff work here at norms are very friendly and I just want to say thank you to everybody that works at norms they feel like family so thank you again to everybody at Norm's and I want to say thank you to Sunday who is the assistant manager so thank you again Sunday and to all the other managers that are here at norms read more

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The 2nd NORMS that I have been to, and it is just as solid as the 1st. NORMS is the best option when everything else is closed, and a good option nonetheless. Staple American diner serving an extensive menu at great value and big portions. Staff are friendly and the interior is kept pretty clean. read more

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My partner loves mother effingggg norms. I've never been much of a Dennys, ihop or Norms type of guy but if I had to choose between the 3 I'd definitely go with Norms. It just tastes better and is less like, idk shitty? Plus it's a local legendary establishment, I think it's originally from Hollywood / Los Angeles. The best thing here are the pancakes, after revisiting this restaurant 3 Times recently I prefer the breakfast fare over the other items. One question though, why are the claw machines with the stuffed goodies always broken or out of service? What the heck manggggg. Salud! Nice friendly staff here at the Stabba Ana California location btw! read more

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I open the shop on Halloween night. It was extremely busy and I had to admit they maintained their concentration. They didn't let the stress get to them and they managed to carry themselves through, but I had to try something new on the menu the crisp apple pie and of course you added a scoop of vanilla ice cream and get it warmed up. I swear to God I should've ordered two slices. This is so good. I sat at the counter and enjoyed my cup of coffee. They're going to be a lot of specials to try in November but this location is different than the one I usually go to, but the service is equal to the same and everybody is really friendly... But I'm going to try that ham traditional dinner for 1999 that's coming up next on my dream list. read more

NORMS Restaurant - Diners Near Me - Santa Ana, California

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I ordered the buffalo ranch burger and they gave me what i did not order won't be coming back to norms at all I'm disappointed in this restaurant and they left me to give them a bad review read more

I'll start by saying I gave two stars because the service of the waiter was great. My boyfriend and I dined in on May 2 at around 11 PM. The plates that we ordered both had a steak, I asked for mine well done, and my boyfriend asked for medium rare. Receiving our food, it was cold, and cutting into my steak it was raw. The blood was all over my fries. My boyfriend's steak was also raw. The chef that works the night shift should not be working in a restaurant. read more

Yummy place to go to; comfort food and affordable prices:) lots of setting area and great customer service read more

NORMS Restaurant - Pancakes, CALIFORNIA OMELETTE, CHILAQUILES VERDES, blue LEMONADE - Diners Near Me - Santa Ana, California

NASTY AF!!! I threw up as soon as I left after taking a ffew bites from my meal that was cold! Find somewhere else to eat come here you will definitely be disappointed while waiting to pay for my meal the waitress who bring my coat One was back-and-forth at the microwave putting people plates in before she took it to their table this place smells and it's absolutely disgusting. I try to go get a meal somewhere else after it still couldn't get the bad taste out of my mouth threw up again. read more

Great service from Deborah! Fast and efficient. Food was Great as well. Will definitely be recommending people to come Here and eat. read more

Everything went well -- from the moment we walked in, the hostess/cashier greeted us with a smile (that means a lot), so did our server who was efficient and courteous and the food was fresh and delicious (forgot to take pics). The restaurant was full for a Monday at 11am, and clean. Great portions and unlimited coffee :) read more

Isidro gave us great service and was very attentive. He always asked us if we needed anything a few times. He had a great personality. We give him a APLUS. read more

Gina gave the best customer service and food was 10/10. I know will come every Sunday! read more

NORMS Restaurant - CALI-CADO BENNY - Diners Near Me - Santa Ana, California

My dad loves coming here. We've been coming here for years now. I love my morning or afternoon lunches with my parents here. We always feel welcomed. Food is great . Our server today, Mireya was great. She's been our server in the past. read more

NORMS Restaurant - Diners Near Me - Santa Ana, California

FIVE STARS ALL DAY!!! Sunday, the service manager at Norms, is an absolute LEGEND. From the second we walked in, the energy was welcoming, positive, and on point. Sunday runs the floor like a pro -- attentive, friendly, and genuinely cares that every guest has an amazing experience. Our service was fast, smooth, and flawless, and you can tell the entire team shines because of their leadership. This wasn't just good service... it was *WOW* service. If you're coming to Norms, you want Sunday running the show. Give this person a raise because this is how hospitality is DONE read more

What horrible service !! This Witch named OLIVIA WALKED UP AND SERVED PEOPLE RIGHT NEXT TO ME ON 5 separate occasions! I've never felt so bad for no reason. Keep in mind I do look fresh w new jays chains diamonds whatever. This lady is crazy rude for no reason wow read more

NORMS Restaurant - No help 12mins and counting - Diners Near Me - Santa Ana, California

I truly enjoy coming to this NORM'S because the hostess (Nancy) always welcomes me and my family with such a great smile & friendly attitude as soon as we step in the door. That in itself sets the mood for an enjoyable time. Besides Deborah, I rarely get an attentive server. We have felt forgotten sitting at the table at times, but as soon as I interact with Nancy she truly makes up for the waitress's attitude. The food has been well made and fresh and portions are good too. The only thing I don't like is their coffee because it tastes like cigarette ashes to me , but I can always skip that. Thank you Nancy & Deborah for making NORM'S an enjoyable experience. read more

Was here on Jan 3 2026 & Deborah was our server & my gosh was she so nice & welcoming, service was great she on it with the drinks & anything else that we needed to make us feel comfortable I love NORMS already but when the service is great always a good experience read more

Had to leave due to music was extremely loud i could not hear who i was with and they could not lower it. Also mens restroom smelled so bad floor was sticky to my shoes and there are holes in the wall. Server was coughing into his hands. read more

I wouldn't normally write a review for a diner, a fast food spot, etc. but this is more about the service. This was one of my only options, by the time I got out of work, as my body was begging me please, no more tacos or fast food. So I wasn't expecting much. I chose this over a Denny's or ihop, given it had a selection of chile verde, carnitas, chilaquiles, etc. I wasn't blown away by the food, but I liked having other options. However, I think our server, Alejandro, was spectacular. Super sweet, efficient, and the epitome of what a server should be. He should be at a 5 star steakhouse! He predicted our needs, just covered all the bases, at 4am?! Anyways, I would visit just for him. He made the experience amazing. Literally the best service I've ever had. At 4am at a diner in Santa Ana. Not expected lol thank you!! read more

NORMS Restaurant - Waffles - Diners Near Me - Santa Ana, California

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My family and I frequently dine at Norms. There's been a couple Norms we have visited, this one, tends to be one of the busier ones. Might be because of the area, not sure. Speaking of the area, there tends to be a lot of homeless, just something to keep in mind. The food at Norms is delicious, they have much to choose from, you can manage to stay on a budget with some of their items. The people here are nice, if you respect them, you'll receive respect back: kind of a given. However, please keep in mind, this place can and will get busy most of the time. Might be because their food is great, I'll give them that. But their waiters tend to forget about your table. Not sure if it's just them forgetting, or if they have a system set up. I added some pictures of different occasions we have visited. I recommend the Clubhouse and the Grilled Chicken. My family will also frequently get the SoCal Breakfast. Don't recommend the 3 stacked Pancakes. Will keep visiting and would recommend to others ! read more

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Food is great, ambience is neutral but customer service from Nancy is EXCELLENT! Thank you Nancy! We have missed you

Norms is always consistent regarding fantastic tasting food and exceptional service. Thanks to all and Nancy for always making me feel welcomed. Shout out to the Chefs you all make some tasty food. read more

Lanette was awesome tonight I will be back. Beautiful Restaurant good food. LANTTE hi recommend waiter. read more

NORMS Restaurant - Diners Near Me - Santa Ana, California

Rafael was so funny! And very attentive. Would recommend just for him alone. Food was good too just wish the eggs weren't so oily.

Not really happy with the service right now. My dad and I chose to seat on the counter. Been here for a while now one ask what we want yet. Still waiting let's see how long it will take. I've been going here a lot. Maybe they are just busy? But they are seating people? read more

We spent Saturday at the Bowers Museum, and followed up with and early dinner at Norm's. Norm's has been a family favorite for decades and we enjoyed our meals. Nancy did a wonderful job of attending to us during our visit. read more

Great diner food at a great price. Wish they were closer, but my waist is glad they are not.

I made a online order on the Norms website... I had ordered steak and eggs which the steak had basically no steak or edible meat on it. It was basically fat.. I had fossil ordered my favorite combo half sandwich with a soup and salad and a drink. Soup. Great sandwich was good but the salad. Around.. I ordered a Caesar salad. And for some reason it came with a blue cheese dressing. If I had lived around the area I would have just gone back. Put me my boyfriend. Do not have that opportunity. I was in the Hospital finally allowed to eat, so we had the food delivered and my boyfriend picked it up. We called and complain about the dressing asking them. Of course. What kind of dressing they put on their Caesar salad and they answered Caesar, which is what I expected. They also stated that the following day we can give them a call so they can replace our order for the steak and the salad, which we thought was great.. once my boyfriend called. They put them on hold which was leaving the phone. They're on the table and nothing was getting done. 40 minutes. Waiting and still nothing. We called back and no answer. The worst customer service ever. read more

Not many options out there working graveyard. Luckily we have Norms and their awesome staff. Food served warm and Deborah kept the coffee hot. read more

Maria G is amazing. Every time we come coincidentally she is our waiter. Very attentive and hospitable. Norms would not be the same without her. Thanks Maria! read more

Great service manager who greets you with her smile and energetic personality. She is very welcoming which is important in a restaurant. I came here to wait and she made me feel welcomed. Thank you Sunday you are awesome! read more

I had an excellent experience at Norms, and I want to take a moment to recognize the outstanding service provided by the manager, Sunday. From the moment we walked in, she created a welcoming and positive atmosphere that truly set the tone for our visit. It's not often that you come across a manager who is not only professional but also genuinely attentive and kind, and Sunday embodies exactly that. read more

I visited this location twice, first time around I would have given it 3 stars, because customer service was above and beyond, the food quality was subpar (hashbrown, eggs, and coffee). So I decided to give them another shot. As before, the customer service was above and beyond. This time I got Chilaquiles Verdes, which was very good, probably top 10 best breakfast food I ever ate.... It is spicy; for anyone who wants to order. As much as I would like to give it 5 stars, they do need to work on cleaniness, Especially on items that customers touch. For example, the table top sign advertising pancakes and appetisers were sticky. read more

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We live very close to the Norm's at 17th and Main Street, and hadn't been there in many, many years. When our very favorite restaurant closed in October, we decided to give Norm's another try. Staff there is very nice and attentive. We've been there several times recently, and each time the food has been good. Even the steak I had there was very good, regardless of the price. Nice place to go for comfort food at a reasonable price. read more

Been coming to norms for ages and service will never disappoint. Maria grande is a top server always paying attention to small details and special request. read more

When ordering the chocolates Sea Salted Caramel Iced Coffee it used to be, that the Syrup that they used combined with the Chocolate blended very well together so you got all 3 flavors with every sip. Now that's not the case, the chocolate and Caramel just sit at the bottom and you only get hints of the chocolate, which is supposed to be the Number One flavor and this , believe it or not was accomplished without being Iced Blended. Not even shaking it, will solve that.... read more

NORMS Restaurant - Diners Near Me - Santa Ana, California