I visited the DSW Designer Shoe Warehouse in Woburn, MA with my daughter a few days ago…read more The service from Rosa, a delightful lady at the register, made our day. She was knowledgeable, helpful and extremely kind. My daughter was in the market for new rain boots and she had just finished a chemotherapy session. Rosa was so sweet along with showing great empathy and she even got my daughter and me laughing with her witty charm. We love this location and shop here often. Great customer service and an abundance of fantastic shoes in stock.!! A+++

I stopped in just to make a return, and want to note that Catherine at the register was 5 stars:…read more nice, quick with the return, wished me a good day and thanked me for coming. Everything you would want (but rarely find) in a retail experience! The rest of the store seemed kind of "dark", maybe they need new lighting (and a lot of it)? Being two doors down from Market Basket means that the parking lot is chaotic, so park as close as you can to the exit so you can get in and out without too much aggravation.

I'm outside waiting for the store inventory to be done and anyone knows that store inventory is…read moresupposed to be done at night when the store closes this is the third time they changed the sign on the door been here since 11 am and left and came back twice getting frustrated and this is unacceptable something has to be done about the store workers and management

I've been here a few times, and for the most part, the experiences have been positive. I think, for…read morea man, the selection is hard to beat. I have purchased both sneakers and dress shoes here. I would pick this place over Payless as well as more expensive stores unless I was willing to splurge for higher quality.

Bought pair of shoes and the soles started separating within a few months of wear…read more The store is unable to process defective shoes under the warranty claim. The employees at this particular store were especially unhelpful. She determined she doesn't want to help and refused to do anything except tell me to go through the website.

The store is not open today. There is a sign on the door that says the associate will be back in…read morejust a few minutes. I keep going back but the door has never opened. It's been 1.5 hours. This is all during posted open hours. Also last time I was in the associate could not have been grumpier. I love their product but the store gets poor marks

It's not very often I take the time to leave a review for anything, believe me, and it's even less…read moreoften that I'm the market for a suit! Let's just say that the last suit I bought has seen almost two decade's-worth of weddings/wakes and funerals! With a wedding coming up next week my wife finally talked me into picking up a new suit. I live relatively close to this location so I ventured in. I hadn't the slightest idea where to even start. I spent about 5-10mins just looking at mannequins STILL not knowing what I was looking for. Then I heard the quiet voice of Elijah from behind a rack or something ask "do you need help with anything?" If not for this intervention I think I would still be there! I told him my situation and as a younger gentleman who was sharply dressed himself I trusted in his sense of style. I told him straight out "I'm in your hands!" His recommendations were very simple, he guessed my jacket size just by looking at me and once we found a quick fit I liked he explained the fit options to me. Things I would never have thought of like would I prefer my shirt sleeves to show a bit at the end of my jacket sleeve? That was a "no" for me but it was nice to know I was informed of these things. He measured me up for my shirt, we picked one out together that I'm very happy with. I also purchased a pair of shoes and it was just nice to hear his opinions on a few pairs he actually owned himself. It steered me in the right direction and I didn't feel like I was walking out of there with a carbon copy of my 'ol man's suit. I was confident I'd be comfortable, that I'd look good, and let's face it, most importantly that everyone at the wedding wasn't talking about "the guy in the embarrassing suit"! Thank you Elijah for your help pal, you made what I thought was going to be a 3hr painful process into something that I enjoyed doing. It's great to see that there are young men around that are able to read a person, carry a conversation, and crack a smile while providing more than a "I'm not sure about that, sorry" when asked for help. I would highly recommend going in and seeing him or even one of the other sales ppl who I also saw assisting customers if you're in need of a suit and a little guidance. Place is great.

Went to Men's Wearhouse on Jan 12th to pick out the suit for my wedding & groomsmen, Paul Nyasani…read morewas an outstanding guy and was extremely helpful! I had no idea what I was doing and he had helpful tips and suggestions! Thank you Paul for all your help!

The service desk associates are clueless! My husband at 2 different times needed to bring an online…read morereturn for me. I gave my husband all the info he needed to have the return go smoothly. He calls me and tells me they could not process the return. A supervisor or manager had to assist. Again, similar scenario happened again on another day. TWO associates were clueless! My husband left the store and return was not processed. I called the store and spoke to someone. She seemed to know what should have been done. Because of their awful track record, I called again to see if I'd be given the same info. She tells me exactly what is needed which was different. I could tell she knew her job. Then she assures me anyone will be able to process the return. Their system is awful and outdated! why could they not look up my order or look up my husband's credit card???

This is the second time this store has sent me or pressured me into signing up for their credit…read morecard. This last time, I never signed up for a credit card, however, I was sent one. I quickly called and cancelled it over the phone. So be careful at the check out counter. I did some research regarding Kohl's credit card practices, and apparently there is a continued push to sign customers up for their credit cards. I will not be shopping at any Kohl's from now on.

First off they were having a great sale, which at a Clark's store is like gold! The place was…read morepacked, but the sales people were super helpful and efficient. One gentleman in particular was buffing and shining my other shoes while I took some comfy clogs for a spin. Sweet! I really appreciated that despite the chaos of a million people in the store they kept it neat and clean & my needs were met. Oh and their shoes are ridiculously comfortable and well-made.

So I read the two bad reviews, but decided to still call the store to see if they have a couple…read morepairs of shoes in which I'm interested. A man with an accent answered but said a few words to someone else before greeting me. Before I even finished telling him why I was calling, he said, with an air of apathy and arrogance, "aaahh, I'm quite busy right now. Can you call back later?" "Umm sure." Is that strange or what? I still have a confused look on my face. I've only gone to Clarks at Fanueil Hall once but my experience there was excellent. Great customer service, and shoe collection. I would suggest going there. Unfortunately, they don't have the sandal I want so that is the reason I'm calling other stores.

Great store with tons of designer clothing for a really good price!…read more And I find something different every single time I go to this store.

This store has great merchandise, nice prices, and friendly store associates…read more They are open every day except Thanksgiving, Christmas and Easter.

I left today feeling horrible after I went to the dressing room and the attendant looks at me and…read moresays wow I hope that fits you. it was so mean and devastating to me to hear this. As someone recovering from an eating disorder this was incredibly triggering and heartbreaking for me especially since I approached this woman with a smile and was caught off guard by this attack. I spoke to the manager and left and went to my car to cry. I will never step foot into this Marshall's again and I hope this never happens to someone else.

This place is always a mess but I go in for basic stuff on occasion. What's with Mr. RED STICKER…read morePOLICE, always peeling back the red sticker and questioning if it's legit, hold up the entire line while " doing his investigating" every single time. I get it, ppl will try & scam but cut the , it's embarrassing and your taking off the sticker that I might need to return it, this dude acts like it's coming out of his paycheck. Me & my husband stand in line placing bets that "tall thin red sticker police dude" will investigate all our red sticker items", someone please make it stop. Next time I'm getting a manager I have no time for this nonsense.