First off, if I could give 0 stars I would. I had an extremely upsetting experience at my favorite…read moreplace to shop for shoes, Famous Footwear. I have been a true customer as I usually go here to purchase all my shoes. Recently that has changed. Thanks to the employee named I believed was named Laurie. From the moment I walked in, I could feel her watching me. Not in a helpful, friendly way. She was clearly profiling me. Then, without any cause or reason, she had the audacity to look in my bag because she thought I was stealing??? I was doing nothing wrong, or even thinking about it. I was just shopping like everyone else. Her actions were not only completely UNPROFESSIONAL, but also clearly racist. It's disgusting and unacceptable to be treated like a criminal based on my appearance. Shame on Famous Footwear for employing someone like this, I can say that the rest of the employees were actually nice. Other than that, I won't be back, unless they can hire someone else more friendly.

All in all, the stores inventory is very well put together and the store itself is very clean. Love…read moreall the amazing deals, but my one issue with the store is the employees. We walked in and expected to be greeted, like any retail store. However, the employees were all too busy chatting to one another and even one was too focused on her phone. However, one employee did greet us, but not until we were already shopping around. As well as, I did not appreciate one employee that was eyeing me up and down.

It has a good selection of new shoes and clothes, such as Polo, Nike, New Balance, Adidas, and…read moreJordans. It is the only place like it in Lowell. Employees are friendly and are always looking to help out.

I went into the Lowell location. One worker behind the counter and one working on folding on the…read morefloor. Myself and one customer in the store at 1:30 pm on a Sunday afternoon. I'm looking at the wall of hats behind the counter and never asked if I need help. The counter lady did however Asist the other gentleman behind me with his selections and refund a hat off that wall. she completely over looked me, like I wasn't there at all. I just walked out after 5 min of building rage rather than react. The guy I was overlooked for was in faded pink head to toe, new hat and all. She completely complimented his outfit too,,so this chick remembers the customer. I was in jeans, and a dark coral bull shirt needing a hat for my messy mop of hair. I frequented this store 1/4 mile or less from home and one in Lawrence . I'll Never ever return to that location again. Perhaps the store in general. Because I found what I wanted for 1/2 the price in line same day from another sporting good store. 15 year customer lost.

I had an extremely distressing experience at this location while attempting to return an Amazon…read morepackage. What should have been a simple and quick process turned into one of the most unprofessional and hostile encounters I've ever had at a store. When I politely asked if anyone else could assist with the line (since the cashier was taking an unusually long time with one customer), the employee at the front desk, Alex, responded with rudeness, gave me a dirty look, and then joined the customer at his desk in laughing at me after that customer made a disrespectful remark. When it was finally my turn, instead of professionalism, I was met with hostility. Alex raised his voice at me, pushed my return box so that it nearly fell on me, and told me he would not accept my return. He continued to argue and speak negatively toward me, escalating the situation instead of resolving it. I asked for security to be called and made it clear that I was prepared to call 911 due to how aggressive and unprofessional this employee was being. At this point, the line behind me had grown long, and many other customers were visibly frustrated. Thankfully, the supervisor Renee stepped in. She was calm, professional, and processed my return quickly. However, Alex continued to be disruptive even while she was handling the matter, ignoring her request to step away. This kind of treatment--mocking a customer, refusing service, and acting in a physically and verbally aggressive manner--is completely unacceptable. While I am grateful to Renee for her professionalism, no customer should ever be treated this way. Amazon and Kohl's management need to be aware of how damaging this behavior is to their reputation. Customers deserve respect, fairness, and safety when visiting this store.

I like this store compared to other kohls in the area. It is bigger and definitely has more and…read morebetter collection. The amazon return counter is also conveniently located. The store is always clean and organized. The associates are friendly and helpful. Conveniently located on 495 And route 3.

It's not very often I take the time to leave a review for anything, believe me, and it's even less…read moreoften that I'm the market for a suit! Let's just say that the last suit I bought has seen almost two decade's-worth of weddings/wakes and funerals! With a wedding coming up next week my wife finally talked me into picking up a new suit. I live relatively close to this location so I ventured in. I hadn't the slightest idea where to even start. I spent about 5-10mins just looking at mannequins STILL not knowing what I was looking for. Then I heard the quiet voice of Elijah from behind a rack or something ask "do you need help with anything?" If not for this intervention I think I would still be there! I told him my situation and as a younger gentleman who was sharply dressed himself I trusted in his sense of style. I told him straight out "I'm in your hands!" His recommendations were very simple, he guessed my jacket size just by looking at me and once we found a quick fit I liked he explained the fit options to me. Things I would never have thought of like would I prefer my shirt sleeves to show a bit at the end of my jacket sleeve? That was a "no" for me but it was nice to know I was informed of these things. He measured me up for my shirt, we picked one out together that I'm very happy with. I also purchased a pair of shoes and it was just nice to hear his opinions on a few pairs he actually owned himself. It steered me in the right direction and I didn't feel like I was walking out of there with a carbon copy of my 'ol man's suit. I was confident I'd be comfortable, that I'd look good, and let's face it, most importantly that everyone at the wedding wasn't talking about "the guy in the embarrassing suit"! Thank you Elijah for your help pal, you made what I thought was going to be a 3hr painful process into something that I enjoyed doing. It's great to see that there are young men around that are able to read a person, carry a conversation, and crack a smile while providing more than a "I'm not sure about that, sorry" when asked for help. I would highly recommend going in and seeing him or even one of the other sales ppl who I also saw assisting customers if you're in need of a suit and a little guidance. Place is great.

Went to Men's Wearhouse on Jan 12th to pick out the suit for my wedding & groomsmen, Paul Nyasani…read morewas an outstanding guy and was extremely helpful! I had no idea what I was doing and he had helpful tips and suggestions! Thank you Paul for all your help!

Back on the rack is a consignment store that sells mostly children's clothes, toys, infant items…read moreand accessories. They also sell used women's clothing, shoes, purses, handmade bows and some new items. I decided to write a review after giving them two chances. Months ago, I went there to consign gently used toys, games and girl's clothing. (You can get a percentage of sales of your items for store credit or receive a lesser cash payment once things sell.) I dropped off brand name items (like Gap and Old Navy), several of which were new with tags. I am convinced I should have received some money since I gave them three giant containers of items to sell. For goodness sake, some clothes were never worn and some were new with tags and the toys were in great shape! Anyway, when I went in a second time to drop off more items I asked if I had any money balance or store credit with them and they said no. Really? Not even $1 out of all the stuff I brought in? The store clerk said that it was a tough winter. I just don't believe her. Looking around I saw none of the items that I left there. I was uneasy about this, but decided to give them another shot and left more gently used and new items for them to sell for me. Both times I went on a Tuesday. I recently contacted the store through facebook to see if I had any money or store credit, and was told I have nothing. Honestly, I don't see how that is possible since I left very good quality and popular brand-name items. I feel cheated and want to warn anyone else who is considering dropping items off there. In the future I will just donate items to the Hope Chest in Lowell, or have a yard sale.

Beautiful dress I purchased after trying on multiple dresses. Excellent service! Was only one in…read morethe store so Iiked getting all the assistance and attention. Very helpful with sizes and assured me sizes vary depending on dress maker. I had a wonderful experience and will certainly shop here again. Price I paid reasonable the same if not a bit less than a department store. More importantly, I supported a small business. Thank you! Wonderful place to shop!​

Bought a few pieces from her, and received lots of compliments. Every piece she has is well thought…read moreout and could be worn multiple times .

Great store with tons of designer clothing for a really good price!…read more And I find something different every single time I go to this store.

This store has great merchandise, nice prices, and friendly store associates…read more They are open every day except Thanksgiving, Christmas and Easter.

I will always buy Nike because of their products and because they have the guts to use spokespeople…read morewho have integrity. Thank goodness Nike is large enough that they don't cave to threats. Plus - the President of Russia just endorsed you know who!