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    Nordstrom Mall of America

    3.2 (87 reviews)
    Open 10:00 am - 9:00 pm
    Updated 1 month ago

    Nordstrom Mall of America Photos

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    I've been ig nord too long
    Fox E.

    If Norv Turner, the NFL coach, owned this place, it'd be Norvstrom. And if you're now ignoring my reviews, then pretend it's Ignoredstrom. Barbie: Nordstrom is old school bougie shopping. They have lots of luxury brand items. They also have more affordable brands. They have tons of shoes and clothes and home decor. They have lots of bling jewelry too. Their employees were especially nice here despite it being such a huge store and somewhat busy. Fox: This is a massive Mall of America location of Nordstrom which is one of the biggest I've ever seen. Looks huge from the outside, it looks huge from the inside of the mall and then once you get inside it's hard to find your way around because it has massive floors on all of the different Mall of America levels. Which is like three or four or five or 77 or something. If you want to get lost in Nordstrom for 3 hours then here is the one. And unlike some Nordstrom locations there is a million ways to get out because there's a huge gaping entrance on every single level so good for them. Speaking of huge gaping entrances, have you seen any of my movies? And speaking of a million ways to get out, that's not the case with the CIA, or with the movie Get Out, is it. Nope.

    Phillip C.

    This Nordstrom location is solid! I often wonder if Nordstrom intentionally gives their stores its own style and feel. This location is different than the newer one across town. Although I prefer the newer one, I think this one is great. You can find what you need, they're always full with product and if they don't have what you need, they can get it to you because their online stock is thorough. Couple cafe's and wide selection no matter who you shop for, is available to you on a daily basis. I believe this location deals with a bit of theft, so my experience with staff were pleasant but you could tell they were focused on other things. It was obvious a group of ppl were trying to lift, I hope no one (staff) was hurt in the process.All in all, a fantastic stop for designer shopping. I'm coming back to dig deeper into their inventory

    Dominik D.

    Located by the west parking lot (Texas), this branch doesn't disappoint. They have all the pricey, snazzy things you Nordstrom shoppers are accustomed to.

    Shoes!
    Yvonne M.

    Good to know: they have a great coffee shop at the entrance on the first floor. I've been shopping here since the mall opened. Either the employees love their jobs or Nordstrom's has the best customer service training ever! I've never had a bad experience with any employee here ever! They go out of their way to offer the best experience. They have even offered to carry bags to my car. The store offers to of the line products for all budgets. Their return policy is the best I've ever seen.

    Nola G.

    Beautiful store!!! Lots of major European luxury lines and I love the designer boutiques. It has a feel of an European department store. Service and merchandise standards meet a long-time Level-4 Nordstrom customer's expectations. The items that I wanted to purchase where sold-out both online and in this store. Honestly, I also lost my mojo to shop at Nordstrom after my recent experience at the Mall of America Nordstrom Rack located on the third floor. The Nordstrom Grill is currently closed (due to COVID-19) but the fitting rooms are open (unlike Nordstrom Rack MOA) and the coffee shop at the entrance is open selling a few food items. The only open mall entrance is on the main floor. www.nordstrom.com @nordstrom

    Angela K.

    Had a great time shopping on the 2nd floor. Found a beautiful coat and a perfect jacket for the upcoming snow~ Stopped by the cafe on the 3rd floor and had a Chicken sandwich with a cup if tomato basil soup. Very good customer service and food!

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    4 months ago

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    Page 1 of 3

    Ask the Community - Nordstrom Mall of America

    Review Highlights - Nordstrom Mall of America

    Nordstroms is the new strong combo of Bloomingdales/ old Macy's and Bergdorf Goodmans all combined...

    Mentioned in 5 reviews

    Read more highlights

    Aritzia

    Aritzia

    1.7(16 reviews)
    0.1 mi

    I love this store…read more I do prefer shopping online for this store because it is always super packed in there and it feels as if there is never enough staff or changing rooms. If you need to go here to try things on (especially on the weekend) but forget about it. You will be waiting forever and if you need a different size it will take the staff forever to get it for you. The variety is good, the stock is good. In general, Aritzia clothing is amazing and I love it always, of course, it is a lil more on the expensive side, but in reality, you get what you pay for. I would rathe go to a different location than this one if I am being honest just because of how crowded it always seems to be.

    The worst customer service experience we have ever had. Husband ordered a super puff a month before…read moreChristmas, we get an email saying it wont be in store to be able to pick up until jan 9. We go on the 10th to check, and they say the jacket is getting to the store that day and they can ship it to our home. We say awesome and leave. Fastforward to now, jan 29. Still no jacket, no tracking numbers, no call or communication from the store. We call and they explain that it has not arrived to the store and we can purchase another one or wait until the other one is delivered. Even-though three weeks prior someone at the store said that it was arriving that day. Not sure how a company doesn't have tracking numbers for their products their customers spend $300+ on, nor have the decency to call, message or email their customers. And unfortunately through all of our interactions everyone we talk to who works at the store has the most snobby, stuck up attitudes. If we ever get the jacket we will be returning it and refunding.

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    Aritzia

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    Madewell - Exterior

    Madewell

    3.7(3 reviews)
    0.2 mi
    $$$

    I am a frequent shopper at Madewell, a few times a month to be exact. I recently went into the Mall…read moreof America store to exchange a jacket that had a part of it rip off. I had only worn the jacket about 3 times because I had just moved from Southern California. When I originally purchased the jacket two weeks prior it was 20% off, the jacket was now 40% off. When I asked if I could completely return the jacket and re buy it so I could get the extra discount I was told no. Not only was I told no but the reasoning was because I may have destroyed the jacket on PURPOSE to get a discount. Come to find out, this woman is one of the store managers. Her name is Madeline, according to my receipt. I am baffled that this is how customers are treated, as the store where I typically shop in California is full of a bunch of wonderful employees. Out of curiosity, I drove over to the Edina store to see if this was typical protocol for Madewell stores in this area. I had a very pleasant experience there and will continue to do all my Madewell shopping at the Edina location. I had a really nice woman by the name of Ariana help me out. She was extremely helpful and very sweet! The Bloomington store could have had another loyal customer had they not accused me of purposely destroying a product. If you want people to spend money at your store it's best to treat them with respect!

    This store is literally the best ever. Their size range is so much better than any other store…read morefocused on good quality denim, so many different fits as well curvy short long etc. The people working there where so nice to me and stoping there absolutely made my day !!

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    Madewell
    Madewell
    Madewell

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    Windsor

    Windsor

    1.4(9 reviews)
    0.1 mi

    I took my daughter here to shop for a dress for Formal. I really like the affordability of things…read morehere, but the service is terrible. The employees act as though you're in the way when they're working, instead of putting the customer first. While my daughter and I were looking for a dress, this one girl who was working kept getting in our way so she could put things away, and looking annoyed that we were there, instead of letting us shop. Like, get out of the way, we're trying to spend money in your store...you should be happy we are there!! She acted like we were inconveniencing her. Then when we asked about a different size, she again acted like we were rude for even asking her and snapped, "Whatever is out on the floor is what we have!!" and sort of shoved past us with an angry/annoyed look on her face. It was probably the rudest customer service I've seen in years. She should not be working in customer service. Talk to your employees about customer service or fire this girl. She's not right for this job. While my daughter and I like this store for the quality of product and affordability, we will not be physically shopping in this store anymore. If we want something from here, we will look online or just shop elsewhere.

    got a great dress here, so busy since I came in late in the year and everyone was there. great…read morequality, all my friends love coming here. The fabric and designs are beautiful and unique and I am looking forward to going here again this year.

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    Windsor
    Windsor
    Windsor

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    Nordstrom Mall of America - deptstores - Updated May 2026

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