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Aritzia

1.7 (16 reviews)
Closed • 10:00 am - 9:00 pm
Updated 3 weeks ago

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Madewell - Exterior

Madewell

(3 reviews)

$$$

I am a frequent shopper at Madewell, a few times a month to be exact. I recently went into the Mall…read moreof America store to exchange a jacket that had a part of it rip off. I had only worn the jacket about 3 times because I had just moved from Southern California. When I originally purchased the jacket two weeks prior it was 20% off, the jacket was now 40% off. When I asked if I could completely return the jacket and re buy it so I could get the extra discount I was told no. Not only was I told no but the reasoning was because I may have destroyed the jacket on PURPOSE to get a discount. Come to find out, this woman is one of the store managers. Her name is Madeline, according to my receipt. I am baffled that this is how customers are treated, as the store where I typically shop in California is full of a bunch of wonderful employees. Out of curiosity, I drove over to the Edina store to see if this was typical protocol for Madewell stores in this area. I had a very pleasant experience there and will continue to do all my Madewell shopping at the Edina location. I had a really nice woman by the name of Ariana help me out. She was extremely helpful and very sweet! The Bloomington store could have had another loyal customer had they not accused me of purposely destroying a product. If you want people to spend money at your store it's best to treat them with respect!

This store is literally the best ever. Their size range is so much better than any other store…read morefocused on good quality denim, so many different fits as well curvy short long etc. The people working there where so nice to me and stoping there absolutely made my day !!

Windsor

Windsor

(9 reviews)

I took my daughter here to shop for a dress for Formal. I really like the affordability of things…read morehere, but the service is terrible. The employees act as though you're in the way when they're working, instead of putting the customer first. While my daughter and I were looking for a dress, this one girl who was working kept getting in our way so she could put things away, and looking annoyed that we were there, instead of letting us shop. Like, get out of the way, we're trying to spend money in your store...you should be happy we are there!! She acted like we were inconveniencing her. Then when we asked about a different size, she again acted like we were rude for even asking her and snapped, "Whatever is out on the floor is what we have!!" and sort of shoved past us with an angry/annoyed look on her face. It was probably the rudest customer service I've seen in years. She should not be working in customer service. Talk to your employees about customer service or fire this girl. She's not right for this job. While my daughter and I like this store for the quality of product and affordability, we will not be physically shopping in this store anymore. If we want something from here, we will look online or just shop elsewhere.

got a great dress here, so busy since I came in late in the year and everyone was there. great…read morequality, all my friends love coming here. The fabric and designs are beautiful and unique and I am looking forward to going here again this year.

Aritzia - womenscloth - Updated May 2026

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