I went in the lady behind the register didn't speak to me. It was a customer in the store. Not once…read moredid the associate or manager tell me promotions or speak to me. You all need to train her. She's a bigger short caucasian lady. I did take a picture of her and post it on social media to not come to this store. Why is the customer greeting me?

I was so disappointed this past Saturday when I went in to Rosedale to spend my Torrid cash. Within…read more5 minutes of being in the store (where I was not greeted) I had an armful of clothes, I had to ask a question - which she answered quick, then turned around & greeted her co-worker. Turned off by not being asked if there was anything I could use help finding, wasn't asked if she could start me a dressing room.. I laid all that I had collected down on a table & walked out. I will be shopping on-line from now on. Brick & mortar stores will continue to be shut down if the service to customers stays SHITTY.

A more upscale thrifting experience. I was genuinely impressed by how clean and organized this…read morestore was, considering it's a thrift store. I was just walking by to head somewhere else but was lured in by the display of boots visible from the window (and of course the "up to 90% off" sign). Upon entry I was given a friendly greeting by the employee behind the register, who let me know that there were some $1 bargains around the shop. I took some time to explore the aisles. It is entirely a clothes/accessories thrift shop, so tops, bottoms, coats, shoes, purses, hats, gloves, jewelry. Probably around 3/4s the inventory is "women's" and 1/4 "men's" (if you adhere to the gender binary; I personally shop both sides). I didn't see any kids clothes, so if you're searching for that I'd recommend going elsewhere. Good range of sizes on footwear! They even have a dressing room so you can try things on if you'd like to make sure it fits, and I noticed a couple spots with a small bench to make trying on shoes a little easier to accomplish too. These spots also had a full-length tri-panel mirror to give you multiple angles to view your potential new item. Like I said, this place felt reasonably upscale! Not at all like slumming it, even though there were indeed quite a few things marked down to $1 clearance. While I was there, a couple came in to hand off some of their hand-me-downs. Apparently this place will offer you cash in exchange for donations. So if you have something that's got little to no wear and need some change, this might be a good choice over just dropping off at Goodwill. Didn't purchase anything this time, but I'll likely pop back in another time when I finally need to replace my running shoes. Why buy new when I could get a nearly-new pair here for $15-30?

Had a great experience here! I just so happened to have clothes to donate in my car, and passed…read morethis so decided to swing in. Check in to sell was smooth and their store is massive! I'll definitely be back to shop. I looked at the shoes briefly and they had some great options! Bigger variety and space than the MG one. I ended up getting $50 for my clothes - I was shocked! I do wish they texted you when they were done going through your clothes like the MG Style Encore does. I'll be back to donate and shop again!

I tried to consign here twice. the first time they took two of my 15 items. I was surprised but…read moreafter thinking about it the rest of the items really wouldn't have sold there. The second time I had more of what I saw around the store but they took nothing. The young woman said it was because they were items that weren't currently selling or condition. I'm not sure how a basic black skirt won't sell, but OK. I will admit that many of the items I brought aren't obvious US brands. Let this be a warning to anyone looking to consign, check what brands they are willing to take before trying to consign here because if its not a known brand, they aren't buying.

I'm surprised anyone could say anything bad about this shop. It is one of my favorites in the twin…read morecities!! Everyone is always very nice, and I always find wayyy more than I was meaning to buy lol I try to go every other week or so because there is always new stuff. Well priced things. Got a free people dress that retails for 178 for literally 7 dollars. Chic girlies will love this place. Also got a vintage coach purse! IN THE DUST BAG! Part of me wants this place to be a well kept secret lol but saw bad reviews and wanted to even the playing field

if you are young, hot, hip and wanting an outfit that stands out from your friends you should check…read morethis place out. I have purchased several items from here for my daughter and she always gets compliments on them. Yes they may be a little more expensive than the department store but you are getting something different than off the rack at Nordstroms or Macy's. The idea is to stand out from the crowd. The first time we visited we did have the pleasure of meeting the big black lab and that won me over because I have a black lab also so of course I got along with the staff as we are fellow dog lovers and appreciate cute clothes.... The have quick turn around on the clothes so if you see something you like---you better not wait to get it...

I wasn't that into this place. The salesgirl did do an "assessment" of what jeans I should be…read morewearing. I put them on and felt horrible. They fit all wrong and weren't flattering....all for the bargain price of $230! I was mostly put off when she kept raving how great I looked, and I kept wanting to ask are we looking in the same mirror? Somebody was trying to make a sale, and I felt it. In general, I thought everything was over priced and trying too hard to be trendy. Nothing really reasonably priced to pick up for fun, though I didn't feel that I found much that really fit my body or my style. I did pick up a super cute dress by a local designer for $50 at Drama next door though!

Love this store and everything in it! The girls working there were great, super kind. Stopped in…read morehere while visiting my in-laws and will be stopping there again next time!

I was at Gray earlier today and the service was terrible. I walked in and neither of the women…read moreacknowledged me until I looked straight at one. Further, a third woman was walking up the steps from the basement and I was right at the top looking at something and when she saw me there was also no acknowledgement, not even a smile and a welcome. Gross.

Brought in items to sell, got store credit and then left with new clothes LOL…read morea great store and just such a nice environment. Also the prices were much better than I predicted

Great selection of styles and sizes. Loved the comfortable atmosphere in the store. Everything was…read morereasonably priced. Definitely worth the time to travel to this business!

While there is great selection, the service I experienced when needing to make a return at 9 days…read morewas insulting, rude and almost beyond description. My mother has been in ICU and I was unable to make it back to the shop during the 7 day period. The clerk was rude, indicating the "policy" was on the receipt. She didn't offer to help resolve my issue and was completely rude. When I told her I hope the cost of the sweater was worth a customer she guffawed and shrugged her shoulder. The selection is nice but this type of treatment isn't worth it. There are many other boutiques with great selection at these prices with much better service and who don't have snotty clerks to insult you.

Love their selection! The young gal that was working there at the time was very professional and…read moreshe was the only one on staff but she was helpful. While a number of their items are pricier, some of their items are less expensive. They offer a great selection of jeans and fun tops as well as dresses and accessories. I noticed brands like Hudson, Joe's Three Dot, Clare V, Nicole Miller and more! A sweater I bought from there recently I get compliments on it every time I wear it. They really have a great eye for the best style trends and they post outfit ideas on their Instagram page to help you see their vision. They will be successful in Wayzata, it's the perfect addition for people who like to shop at places like Hot Mama and Anthropologie.

Visited their new space in the Vandalia tower and I think it really helped with their inventory as…read morethere is significantly more area to display and place all their goods. Hoping they might be able to reintroduce that moody vibe from their first shop, but I think that will come with time as they settle in. I do kinda wish it was on the first floor because I'm worried being on the second floor means they may not get as much walk through traffic and would love to see them thrive here. They *still* do not use price tags so you either have to ask or check their website for prices unfortunately. On the plus side parking is much easier in their new space and still free.

I just want to chime in and say this is one of my favorite stores I've ever been to for higher end,…read moreinvestment type men's clothing. Customer service has been outstanding, even when busy. Thank you for providing a much needed service to the Twin Cities