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    Zara

    1.5 (69 reviews)
    Closed 10:00 am - 9:00 pm

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    entire rack of pants incorrectly marked
    Ayana H.

    My husband and I decided to check out Zara, and at first glance, it seemed like women's items were downstairs and men's upstairs. Not finding anything of interest downstairs, I waited outside. After about 45 minutes, I went upstairs to look for my husband and discovered there was actually women's clothing there too. I found a pair of jeans I liked on a rack marked $35. However, at checkout, they scanned at $69. The cashier, a young man, was polite but said he needed a manager to adjust the price. The manager, a tall woman, came over but wasn't friendly at all. She didn't greet me or speak much. After I showed her a photo I took of the rack to prove the price discrepancy, she agreed to sell the jeans for $35 but made it clear that if I needed a different size, I'd have to pay full price. She didn't seem to acknowledge the store's mistake at all. So, I ended up with my $35 jeans, but the experience left a bitter taste due to the manager's attitude. Thanks for the discount, but a little courtesy would have been appreciated!

    (",)
    Rodrigo T.

    I always partial to Zara. Only because this brand is the only sanctioned knock off designer. I mean,, i guess they can since it's Zara right? So!! The shop... Its pretty well put together. Very well lit. Definitely easy on the eyes, specially when browsing for items that jumps out at me. I didnt really fancy anything so i bought a cologne instead. My shopping experience was wonderful. 4 stars. Thank you so much for reading my review. I hope this helps with your decision making experience. Enjoy your awesome yelptastic day!!

    Phillip C.

    This store is like H&M's evil twin LOL. They know their target demographic and they serve them well. I personally don't enjoy their clothing, but I do enjoy how much they know about their target demographic. I personally feel like the clothing isn't worth the price. They not only serve woman but men and children too. Staff weren't attentive or welcoming. Most weren't doing anything but patrolling the floor. Not sure if they have a theft problem, they sure didn't put customer service as a focus (at least that day) I spent a fair amount of time in this store to observe their routines. Staff would talk more amongst themselves than the customers. I believe Zara would sell a lot more due to staff walking customers through the culture of Zara, but if you're fish out of water, you have no idea what Zara has to offer without some type of research. I won't be back not because it was a horrible experience but because it isn't my thing.

    Zara MOA

    What a mess...no workers in the men's area except a security guard. Found a salesperson in women's who was totally annoyed I had a question. Left immediately after seeing the condition of the store.

    What most of the racks look like.

    Once again, about 1/4 of the product was on the floor and the racks were half empty. What a total mess. The fitting rooms are still closed and the line is always backed up with people doing returns since they can't try on in store. Clothes are thrown everywhere. The employees are so rude.

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    4 months ago

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    3 years ago

    Horrible service, a clothing store with a closed fitting room? Long lines, one cashier.

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    3 years ago

    Horrendous, longest line I've see in a store for a while. I understand saving $ in labor but this is a little too much!

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    6 years ago

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    5 years ago

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    4 years ago

    VERY VERY SLOW CASHIER! Like the slowest ever!!!! I love zara but this branch should improve their cashier!

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    I mean,, i guess they can since it's Zara right?

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