Lucita is the best! Store selections? Ehhh lack luster. Her customer service went a looong way! Have her train, promote and give a raise

"Well, when I get it the only thing that does any good is to jump in a cab and go to Tiffany's. Calms me down right away. The quietness and the proud look of it; nothing very bad could happen to you there. If I could find a real-life place that'd make me feel like Tiffany's, then - then I'd buy some furniture and give the cat a name! " - Holly Golightly, Breakfast at Tiffany's Nordstrom is my Tiffany's. I know it's silly, but there is something very calming about walking through a store so clean and organized with someone playing piano in the background. It really does feel like all is right in the world. I love the ladies that work at this Nordstrom because they are never uppity or mean, but are willing to help you with anything you might need. I've bought makeup, shoes, jewelry, glasses, my favorite men's-style shirts and gobs of perfume. When I leave, whether I've purchased or not, I always feel lovely. Which is something I can't say for anywhere else in Austin. read more

We all know Nordstrom is great. It's really this location that is struggling. I called the Nordstrom in North Austin to ask about a new handbag that has just come out. The person I spoke with was friendly and knowledgeable, and able to tell me that they don't have any at their location, but the system shows there is one at Barton Creek. Fantastic interaction. No complaints with the Domain store at all. Before I make the drive to Barton Creek, I called to make sure it was truly there. I spoke with an operator and was transferred to handbags. No answer, funneled back to the operator. Transferred again. No answer, funneled back to the operator. This time transferred to accessories since it's nearby. No answer, funneled back to the operator. By my third time back with the operators, the operator got snippy with me. I guess he thought it was my fault no one was answering? He transferred me next to someone who said they were a manager for handbag. She was so unfamiliar with the products she is paid to sell, she didn't even recognize the (very well known) brand I was asking about, let alone the new line. I tried to help her find it by telling her what it was made of, but based on what she was picking up, thinking she had found the bag in question, it turns out the manager of handbags is just as unfamiliar with materials like nylon vs canvas vs leather as she is with well ...handbags. All in all, not the standard Nordstrom experience. Hopefully there is some additional training and support coming for this location because yikes. read more

This establishment is homophobic, i was in the dressing room trying on clothes that absolutely SNATCHED and when i came out they told me i cant use their dressing room. The lady in who told me though was really kind though she slayed and ate. read more

The staff was very helpful and understanding even after I stayed past store hours! Kaia was kind enough to help me find an outfit for an event. Will be returning! read more

Wow! Just when I thought I couldn't love Nordstrom more. Their selection of clothing for kids and women is more than I could ask for. They have affordable and high end prices. AND because I'm in the great state of Texas- NO TAXES! Lol at least for clothing. Anyway, I received the best southern hospitality ever. I have NOT experienced sweeter and more friendlier service at Nordstrom than I did at this location!! read more

Need to come here to get some of the high end make up for Ralph Lauren for me and my hubby and some of the things my kids prefer. Depending on who is there will make all the difference in the actual customer service you get. The only thing is just that we live so far away. Other than that I love and always will LOVE Nordstrom's!!! read more

Such terrible customer service. We moved from the Seattle area where we have been loyal Nordstrom shoppers for years. I've tried shopping in this location multiple times in our two years back in Austin only to be met with unfriendly and snobby staff. Today, I went in to return shoes we had purchased via our personal shopper in Seattle for my daughter. We purchased two sizes in order to get the right fit. The gentleman who helped seemed quite put out that I needed to return the shoes. Not once did he make eye contact or smile whatsoever. We are most grateful to still be able to shop with our Nordstrom personal shopper in Seattle (Bellevue) who now ships to us from there. The Austin/Barton Creek location will remain the store for returns only it seems. read more

This review is for Nordstrom personal styling services which I tried for the first time today. Let me clarify by saying that I in no way can afford to shop here with regularity, but for a special occasion I completely feel that it's worth it. To make an appointment with a stylist is 100% free and no purchase is necessary. They paired me with Ashley Christian who was a total dream to shop with. She called me beforehand to discuss my style, take down my sizes, and get a sense of what I was looking for. When I came in today she had 8 outfits already set up for me to try on along with shoes and jewelry to match. Short story? It ROCKED! She was extremely personable and honest about what worked on me and what didn't. She left the room while I tried on the clothes and would then come back to give me her opinion and bring more things to try on. I put on outfits I never would have been brave enough to pick out for myself and ended up finding exactly what I was looking for. She paired an elegant black romper with a leather jacket and leopard sling back pumps and the result is downright sexy!! The sort of clothes she would bring were a range of both expensive and affordable items. She explained that she didn't believe in having an all cheap or all expensive wardrobe. Anything pricey she brought in was more of an investment piece I could mix and match a multitude of ways, as opposed to being something I would spend a fortune on to wear once or twice. Upon checkout she also got me set up with their free rewards program so that I could earn points for every dollar there I spend. When you reach 1,00 points you get $20 store credit that you can redeem both in store and online. I feel extremely spoiled now and don't know if I can ever go back to shopping like normal folks again! The styling doesn't end after your appointment either which is the best part. Once they get a sense of what you like, they will keep their eye out and call you before a sale or if anything comes in that they think you would enjoy. I am even more excited to attend my event now thanks to Ashley. If you ever have an event, wedding, need a wardrobe update, or even want to bring in some clothes from outside of Nordstrom to complete an outfit, then book a stylist here because they will help you with all of that. I highly recommend Ashley because she was wonderful and I will most certainly be going back to her again. I think I can safely say that will be a while from now though. At least until I pay off the current balance on my credit card ;-) Thanks Ashley!!! read more

Mr Doctor: I want to return these jeans. Nordstrom: Sure, I can help you with that. Mr Doctor: I didn't buy them here. Nordstrom: That's no problem. Where did you buy them? Mr Doctor: At Nordstrom Shelf in another state, and I don't have a receipt. Nordstrom: Oh, Nordstrom Rack, no problem. Anything else? Mr Doctor: I also wish to return this bag of chips. Nordstrom: Excellent, I can help you with that. Did you purchase those chips here at Nordstrom? Mr Doctor: No! I found them on the ground, and I don't want them! Nordstrom: Not a problem, sir. How do you want to be refunded? Mr Doctor: What are my options? Nordstrom: Anything you'd like sir. Mr Doctor: Pay me in gold bullion! Nordstrom: Absolutely, sir. But might I suggest that since this return translates into a very small and hence physically impractical quantity of bullion, that I put it on a Nordstrom bullion card? Mr Doctor: What!?! Nordstrom: It's entirely up to you sir. Mr Dcotor: I guess that would be acceptable. Nordstrom: Excellent, sir. Mr Doctor: You guys have a pretty awesome return policy! Nordstrom: Thank you for saying so, sir. Have a great day. read more

Shop for shoes while listening to a jazz pianist! The only reason I ever shop at Nordstrom is for shoes. Have you seen the sea of spectacular shoes sparkling and singing to you? Pumps, sandals, flats, wedges! Try them on. Walk around. Admire yourself. Buy them. Go home happy. Hello. My name is Christine A. and I'm a shoe-aholic. read more

So I am planning a trip to NYC for my burfday and I want a special dress to accompany me there. I found the perfect one on-line and ordered it to be picked up in the BC store. BC called me to say they did not have the dress - it was sent to Nordstrom Rack! Lauren called NR and it was gone. With my tears about to flow with violin in tow, Lauren called me back in less than an hour to say she found the dress at a store in Kansas! And not only was she shipping it directly to my house, but it was 1/3rd of the original on-line price!!! It wasn't just Lauren who was helpful, professional and very detail oriented. When I called to follow up on things a few days later the other girls I talked to were just as courteous, friendly and thorough. No one tried to rush me off the phone, no one was having 2 other conversations while on the phone with me, no one was eating a bale of hay while on the phone and no one put me on hold to die. Consistency in service goes a long way ... Here I come SoHo. Hot discounted dress and all. read more

I've been complaining far too long. I've been in discomfort far too long. I finally took out a small loan and walked in to the bra department, my head held high. "Can I help you?" "I need some new bras real bad. ... and don't look at this one. Don't judge me. I know it's terrible." There was no judgement. The woman (I need to write down their names!) was so helpful. She took me in a room, asked if it was okay if she measured and stuff and asked what I was looking for. I gave her a few specifications, and off she went to gather all sorts of goodies. I told her what I liked, what worked, what didn't. I had planned on buying 2, but walked out with 4. I'm a sucker for sales. And good undergarments. And, well, they're pretty. Yes, they can get expensive, but in the long run, totally worth it. And, yes, their customer service is still amazing. read more

Fantastic decision to listen to your customers and cease selling a certain line of cheap garbage from China with a fraud celebrity's name on it! Also, I really like your leggings! Thanks for being a principled place of business! read more

So I'm a 36H, who knew? Jackie, the MEGA-AMAZING Certified Fit Specialist, at Nordstrom's that's who. I was looking for 36 DDD bras because that's what I erroneously assumed I was. She looked at me, with my 36 DDD minimizer on and said, "You're a 36 G if not an H". Well, hell if she wasn't right!!!! She asked me if I wanted a fitting and I told her I definitely did. Once we learned/confirmed my size, she asked what I was looking for. I whispered, "A sexy, black bra.". She was on it!! She came back with 3 sexy black bras, each a bit different in style. Two I loved, the other I liked. I ended up going with option number 1 as we both felt it was the most flattering. I was so excited about my purchase that I wore it out of the store. Ladies, if you even suspect you are wearing the wrong bra (which I hear the stats on this are huge in favor that you are), you need to go see Jackie. Not only will she change your life with a proper-fitting bra, she'll boost your confidence like no tomorrow. I left there feeling like I can take on the damn world. Thanks, Jackie, I needed that!!! read more

This Topshop rules harder than the one in the domain selection wise-also the gals that work there are always super friendly and helpful-five fantastic stars! Plus the café is always such a cute place to lunch with pals. read more

They say "you get what you pay for." This definitely holds true for Nordstrom. Because of the prices, I can't shop here for everything (I wish I could.) That being said, they have fantastic sales. I make sure to visit whenever a half-yearly or anniversary sale is scheduled. As many ladies know, the shoe department is stellar. I have very difficult to fit, wide feet. Before Nordstrom was here, I was quite limited in what I could buy and always had to settle for a limited range of styles. At Nordstroms, I have options! I can actually get some cute strappy styles which was never an option for me. Nordstrom is also big on customer service. Carol is my go-to-gal in the shoe department. She is fun, funny and will make sure that you are completely happy. Now, ladies who have "more to love" listen up. If you haven't checked out their plus-sized section, do it! Women with curves have been tortured with ugly threads long enough. The woman's department actually has beautiful and stylish clothes that fit beautifully. Its so good to know that there are finally clothing manufacturers who get it! I was not destined to wear a muumuu! There are always items on the sale racks, and lets face it, some of the sale items are still quite expensive, but the quality is unparalleled. I absolutely must give props to my sales gal Julia. This is a cute, teensy, petite lady, but probably knows the make and fit of every single article of plus-sized clothing in that department. She knows what will look good and will not look good on you. She has studied different body types and knows what works for one person wont work on another. She will pick things off the rack for you to try on that I never would have considered, but look fantastic. She is conscious of your budget, and treats everyone with the same stellar service. Perhaps the only bad thing, is that you are destined to leave dropping some change! read more

Every time I go to this store, they treat me like royalty. The sales staff makes a habit of going out of their way to treat you right. It's like what I imagine shopping would have been like 50 years ago. They'll run across the store to get something in your size and bring it to your dressing room. They'll look at the shoes you want to try on and bring you five more pairs in your style, size, and price range. They'll slip travel sizes of cosmetics in your bag. They'll tell you if a hot item just showed up on the sales table. They'll give balloons to your kids. And there's a live pianist! Who takes requests! And they carry shoes for women with Peggy Hill-sized feet! I love Nordstrom. read more

The mall. I hate it. It makes me want to jab sticks in my eyes. It makes me want to film it and show it in jr. high health classes as a form of birth control. But the saving grace of the mall (aside from Auntie Anne's Pretzels) is Nordstrom. Everything I might ever need from the mall can be found inside Nordstrom's four walls. Thank God. I spend so much time in Nordstrom that the ladies in my favorite department know me. Oops. Of course we all know that the shoe selection rocks, but have you checked out the purses? What a selection! And they always have some great ones on sale. If you need make-up, they carry almost every line you could dream of, and you don't have to brave the mall to hit Sephora! And for jeans, you just can't beat Nordstrom. I've bought so many of my jeans here and the sales associates are so helpful in picking out the right pair for me. read more

Nordstrom is my favorite department store because everybody is very helpful in searching for whatever it is you are searching for. And if you are ever unhappy with anything you buy from here they will take it back no questions asked. Even if it is in terrible condition when you return it. Knowing that these people have me in their corner I feel safe to shop here and even spend more money than I would somewhere else. I probably spend the most time in their make-up and shoes section. This Nordstrom's carries all of the most famous lines of make-up like YSL, Bobbi Brown, MAC, and more. They used to carry my favorite toothpaste which is Go Smile but it looks like as of late Go Smile is no longer carried by Nordstroms (or Sephora for that matter). If you can't get something in stock they will order it lickety-split at no cost. I have also purchased tickets to their trunk events which is where they open up early and show the latest make-up and clothing fashions for the coming season. In these events they have snacks and free samples of make-up and perfumes so be sure to keep up with the next event on schedule. You can also get a free Nordstroms points card that links to your bank account. Everytime you make a purchase you acquire points for cash back on future purchases. Throughout the year they have double and triple points events where you can rack up more points credit. This card also works at Nordstrom Rack locations. Another side note is that their coffee shop that is attached to the mall entrance makes FANTASTIC coffee. My favorite is the hazelnut latte. read more

Nordstom, why you so good to me??? Okay, I adore this store but dammit, I can't afford at least 93% of the merch here. Okay, I could but my financial aid is not for clothes... it's for school. Whatev! The government doesn't need to know. I always shop at the sales rack. At least 97% of my clothes were on sale. Their sales rack is pretty awesome and the sales peeps are so kind. I usually shop in the Junior's department and OMG... I love it here. The accessories are very affordable and sometimes cheaper than what Buffalo Exchange has. Shockingly odd but not really. My last trip here, I got a skirt (okay, I didn't buy it. The bf did but it was my bf and I was Princess Minnie for the day.) which was on sale for 75% off. Yay for me and my bf's credit card. It was only $13. This is why I enjoy coming to Nordstrom. The merch may be expensive but the items on sale are wicked awesome. The shoe department is drool worthy. Their selection of boots are amazing and I will absolutely buy boots here when their selection arrives. Sure, I'll have to shell out tons of pennies, but, hey, it's worth it. BTW... the pianist that was playing when I came here was great. If I wasn't so eager to watch The Ghost Whisperer, I would of stayed here until he was finished playing. =] read more

Incredibly disappointed with the level of service and professionalism at this location. I shop at Nordstrom for their kind and attentive staff, and at this location I can never get anyone to make eye contact with me. I visited recently with my mom and we spent 15 minutes in the store actively looking for a salesperson to assist us with a denim selection. Not a single salesperson greeted or even looked at us, though we passed near at least ten of them. They were busy texting, chatting with their coworkers, or avoiding eye contact! The store wasn't busy, there is no good reason to ignore your clientele. I would have guessed they don't work on commission anymore based on the behavior of the entire store. This sort of toxic environment must come from the management on down! We left after being ignored for too long and spent our money elsewhere. I won't be returning to this location ever. read more

I Heart Nordstroms....If someone made me pick only one place I had to shop for the rest of my life this would be it. I am a self admitted, spur of the moment, immediate gratification, shop-a-holic...And this place is the drug of my choice. With everything from bobby socks to baby crocs, stone washed blues to high heel shoes, a place to dine and have some wine......ahhhh, it's got everything an addict needs with just a few escalator rides. Seriously though, the customer service here is remarkable...the sales associates are ready and willing to help with a smile...and when you get home and have an overwhelming sense of guilt and buyers remorse, you can take it back without them looking at you like your some crazy half wit...they may think it....but god love them they will never show it... read more

The worst customer service of any nordstrom in texas. So sad because Austin is my city, but I felt as though I was in jcpennys or worse... The staff, too busy to help, then when asked, not happy to accommodate. Wtf? Also, not clean or tidy. So sad... read more

I love this store. This is my second update and 3rd review for them. Their customer service is on point and because of this fact I am a loyal customer. I was shopping online and checked to see if the item I wanted to purchase was actually in our local store, it was. I called the store and had it placed on hold, thank you Michael. I was able to drive up, park, walk up to the register (in a very busy store), have my item pulled and paid for it all in under 10 minutes. Great customer service + great products = Loyal customers. read more

I needed a suit. I've never owned a suit in my life--I'm a casual guy--so I didn't know where to begin. After visiting several other stores, I was unable to find the sizes and service I really needed. As the guy at Nordstrom said, I have a very "trim" frame, and at the other places, I kept running into "oh, we might have some in the back" and "maybe online?" Unacceptable. It was another story at Nordstrom. I was immediately approached, and introduced to one of their suit experts (Chris). At first, he showed me one of the smaller men's suits they had in stock, but the jacket was a bit large so he ran off to find something else. While he was gone, I looked at the price and almost shit myself..$800? I'm a student, I still eat Ramen on occasion..That is far beyond my price range. When Chris returned, he held a suit from the young men's section with a much more desirable price of $200..Guess it pays to be skinny sometimes. I tried on a few more young men's suits, and ended up deciding on a Perry Ellis suit that fit me pretty well. Of course, I expect the complimentary alterations to make it perfect. I left the store thinking, "Wow, this is how shopping should be." read more

Red lipstick is my thing. I didn't ask for it to be, but I accept it. Anyway, I'm very much fighting society on becoming an adult, so I do everything I can to dress as individually as possible. Saying that makes me sound like an asshole, but whatever. Just because I work full time and go to grad school full time doesn't mean I have to conform. So I enjoy wearing floral dresses, doc martens, and matte red lipstick. That's all I have to feel young again. 23 is a few months away and I'm fighting it. So, I love that I can call ahead and have my new docs on hold. The guy helping me out was super friendly, even though he was obviously swamped. When I was done in the shoe department, I headed over to the MAC counter and picked up my favorite lipstick. When I'm done there, I go look at the clearance sections and STILL find badass deals. But I will have to dress "officey" one day. And when I visit my parents, we go to church and I wear nice dresses. Sometimes I'm required to give presentations and run meetings (blEGH), so I need a new blazer. When my outfit sucks, I can usually throw on a statement necklace and a fun bracelet. I like big, gaudy rings. When I need those things, I can get them at Nordstrom. I love the customer service, the return policy, and I like how easy everything is. I hate shopping. Nordstrom makes it bearable. 5 stars and a million thank yous. read more

This is in regards to their dressing room policy, and let me say. Only time I think it is appropriate that men are in dressing room, when Mom/Wife has an infant that needs to helped with or additional children need attention to control the rugrats. So straight to the point, I'm in Point of View Dressing room, trying on clothes and I realize there is a MAN in the fitting rooms. I'm sorry but I was livid and quite uncomfortable. I'm in the fitting room changing clothes and in my undergarments. He had no business being in there, and when I mentioned this to one of the Ladies. She honestly brushed it off. I would have too, but the couple was not toting children, a stroller or anything to that affect. Therefore he had absolutely no business in the dressing rooms. I immediately left that department and requested the On Duty Manager come and address this issue. I honestly left to shop else where till they were removed. But point blank they need to have a strong and strict policy in regards to when men are allowed or not allowed in the dressing room. This type of behavior is not acceptable. read more

I was surprised when I wasn't immediately approached by staff while shopping in the occasion dress section. Have no fear, I'm a seasoned shopper and I usually fare well on my own. Today was no exception, I found the perfect dress and went to try it on. Surprisingly again, no one was there to help me in the dressing room. Once again, I'm capable and I found an empty dressing room that was unlocked. After I waited about 5 minutes up at the counter to pay, Jan finally arrived. She seemed genuinely appalled that I had made it all the way up to the cash register without anyone helping me. She was very apologetic and offered to add me to her black book to be my personal shopper. Now, I doubt I'll ever have use for a personal shopper because, as you can tell, I'm pretty capable on my own. It just makes me feel fancy to know that Jan is there if I need her. read more

NORDSTROM........by which the service I measure all other 'service industry' places. You know, like this place is the NORDSTROM of blah blah blah.... You can really find great deals and their half yearly sales - Amazing. I always use the restroom facilities here - never anywhere else in this mall. They are always kept clean and stocked. Plus if you are a nursing mother or have small children the restrooms are furnished and again, clean. The staff is so helpful, no matter what department you wander into. They are also great at 'styling' - it's good to sometimes change up your style a bit and their will help you do that. read more

I feel so entitled and Yuppie now. I just got back from refurbishing my business casual wardrobe thanks to a personal shopper. Clint was my personal shopper/stylist today. The appointment process online and the followup emails were painless and easy. I met Clint in the men's department today for some help with updating my business wardrobe. While the initial selection was a great starting point, Clint was even better at guiding me to good selections and asking me the right questions to determine my own style. In less than 30 minutes, with some guidance, I found two pairs of casual slacks (with another two on order) and five sport shirts. My wardrobe looks much more professional and I'm now nowhere near as reliant on a plethora of knit shirts. If I had two gripes, albeit minor, it's that the personal shopper appointment doesn't tell you where to meet them and that, if you aren't careful, the selection of clothing will skew a little on the pricey side. But there's absolutely no shame in working with your stylist/shopper to get back into the range that you want. Heck, he didn't even shame me for not wanting skinny chinos. I'll be sure to give Clint a try for my next wardrobe update. read more

Service provided by Zach S in the men's department changed the game in a whole new way. Smooth, kind, amenable provisions of a flawless customer experience. Respect! read more

Sticking with the 5 stars here. Customer service is amazing! On a quest for new jeans, since all my others are old and too big, I was assisted by a very friendly sales girl. She listened to what I was looking for and pulled plenty for me to try, along with some other options. Just for fun. My shopping experiences are always wonderful here. And I love the complimentary hemming that comes along with my jean purchase! Showing love to the shorties out there! read more

I used to love coming in to Nordstrom, but the service at this location has gone so downhill, I dread coming to this store. I was looking a dress for an event, so I placed an order online to pick up in store for about 5 dresses. I also had a box of items from a different order that needed to be returned. I walked up to the order pick up station and asked for my order to pick up. They gave me my dresses in garment bags and I asked if I could return my order as well. They directed me downstairs and would not take return upstairs, even though there was no line. No one offered to hold my order and let me come back after my return was completed to retrieve it, so I juggled my items from both orders down the escalator and waited in line downstairs to return everything, which took all of three minutes. It was just super off putting and pretty rude. read more

I love this place. I try to go here anytime I'm in the vicinity of Southwest Austin. The jewelry counter is awesome. My biggest complaint is this store is a little small, particularly in comparison to Dallas. I also wish there was a store in North or Central Austin. The Rack doesn't count! read more

Nordstrom is a "sure thing" for me. Need a white shirt for a little girl to go with a skirt, they have it. Need a last minute dress for a wedding, they have that too. They always have what I'm looking for and it always come with friendly service. Sure, I could drive all over Austin or walk all over the mall and get more unique or better priced items. But who has the time for that? They also have a great return policy. Besides the usual stuff, I have been able to return 2 Nike presto chee watches whose faces have fallen off after owning them for about 6 months and a pair of jeans that got a hole in the seam after a similar length of time. It just isn't worth the aggravation of going anywhere else. I guess that was their plan, wasn't it? read more

I seldom rank businesses so low, and I want very badly to have a good experience at this store but that has never been the case. I have been shopping here for several years and NEVER, NEVER has a sales associate ever greeted me or offered to help with selections unless I approach them and even still many are standoffish and not at all warm or helpful to me. I feel judged more than I care to admit, perhaps they presume I am not going to be spending a great deal of money so I am not worth their time? That's always the impression that I get even though a great deal of the time I do end up spending money to purchase items I can not find anywhere else in Austin. If I could, believe me, I would. I hope that someone at the top sees this and notes that their sales staff is cold and judgmental. As the adage goes you can't judge a book by its cover... Also, my husband put a pricey shirt on back order with them in December. We have yet to receive any correspondence regarding whether or not the back order has come in or an estimated date of arrival. Do not put merchandise on back order with this store no matter how much you may like a given item. Nordstrom, we have a love hate relationship and your only saving grace is the quality merchandise that you offer. My general perception of other Nordstrom stores is good, this one in particular notsomuch. read more

I've shopped here a few times in the men's section. I find the employees to be snobby and rude. The prices are absurd, however. I do not have an issue with expensive clothing; I own Rock and Republic jeans, fer chrissakes! However, I find the prices on most things at Nordstrom's to be sadly inflated. Most of the brands found here can be found other brick and mortar stores for significantly less. Coupled with the less than stellar service, I find no reason to shop here. Oh, except the piano player - he was fantastic. :) read more

Only my favorite store in the world. I love how interactive Nords is with you both in person and on social media. I love giving them shoutouts b/c I know someone is watching. They carry top of the line apparel, shoes and accessories at affordable prices. It's also my favorite parking lot in the mall. read more

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I have visited Nordstroms in 4 states. To me it is the perfect shopping environment because it is calm and inviting. If you've ever experienced the chaotic, unstylish mess that is Macy's, you know what I mean by calm. If you've ever felt like the salespeople at Neiman's or Saks were turning up their nose to you, then you know what I mean by inviting. Now, coming from that viewpoint, I must admit that I think all Nordstroms I have visited would receive either a 4 or a 5. This one loses a point for the following reasons: 1. Boring selection across departments; especially small and predictable Savvy 2. Every single lady in the makeup and perfume department asks me if I need help. NO I do not, unless I go up to a specific counter and make eye contact with you. 3. Even though I'm too old for it, I like to shop at BP on occasion and this one is so jam-packed it makes me feel a little bit uncomfortable 4. Sometimes the shoe area is a mess, but at least there they seem to understand that I do NOT need help unless I pick up a particular shoe and look around. However, it's Nordstrom! And I love it! Hooray! read more