I recently had an exceptional experience at Arc-Zone that truly highlighted the value of excellent…read morecustomer service. I had a faulty Tungsten sharpener and, instead of sending it back through the mail, I decided to drive over 30 minutes to resolve the issue in person. I called the day before to let them know I was coming, and they were prepared for my arrival. Upon walking in, I was greeted by Lucas, a knowledgeable and friendly sales associate who made my day! He quickly assessed the faulty sharpener, and although I realized there was a bit of my fault involved, which I did have to come out of pocket no more than what I would pay for a good meal, he handled the situation professionally and graciously. Without hesitation, he honored the product and replaced it with a brand-new sharpener, as well as a Milwaukee tool! This level of customer care is exactly why I believe it's worth investing in quality products from companies that prioritize their customers. I left feeling valued and appreciated, and I can't recommend Arc-Zone enough. Thank you, Lucas, for going above and beyond! I'll definitely be back!

If I could give ZERO stars, I would!!! Extremely slow shipping, poor communication from them…read more Regretting doing business with them but they've got $500 of my money and I feel like I'm stuck. I do NOT recommend them and will never deal with them again! Still waiting on my order almost 3 weeks later.

Been to this location last week for a age of sigmar tournament. Everything was ready and looking…read moregreat as we arrive. It doesn't look like the biggest store from outside but they have bunch of stuff that we use in our warhammer hobby. And even more on their website. I have had couple questions and Alex was very helpful. Hopefully we ll be back for more tournaments here! And with more people!

Products are either overpriced or slightly over retail for latest pokemon bundles and boxes. Seems…read morelike these local shops are just basically another reseller that does price slightly above MSRP just like GameStop. Prismatic SPC for $280 is ridiculous though.

Had a minor issue, where I was at fault. Bob and Veronica made sure it was fixed and ready to go in…read moreno time. When they say "satisfaction guaranteed", they mean it. Do not hesitate to deal with this company. A+.

The owner and staff are very patient and helpful. They have…read moremany different types of coin protectors, even though their main emphasis is for stamp collectors. Haven't thought about going anywhere else. They have everything the coin or stamp collector will need. Very knowledgeable about what they sell. Richard

No matter what your age is - if you're into collectibles, comics, Pokemon cards, and more this is…read morethe place to be. The vendors I have encountered have been a pleasure to work with and buy from. They even have events where you can meet artists, authors, creators, actors! Opened only Friday-Sunday. Swing by! You won't regret it.

The place is amazing, every vendor is super cool and the prices are extremely fair. Unfortunately,…read moreI was interested in a Pokemon Center ETB that KCM collectibles had in stock and the owner proceeded to lie right in my face about the market value. Market value on this item was $180, he said the price is $190 so I proceeded to ask if that was market value and where he got that number from, so when I double checked his pricing, he got an attitude with me and told me that he is firm on the market price that he just made up. I know it's only $10 and I honestly was still going to buy if market was truly $190, but he lied to me and thought that I was just gonna take his word. Like I said, Ninja Exchange is a dope place where I've done a lot of business, but this vendor might be out to scam some people out of their money by lying to them about the actual market price. If you do plan on purchasing anything from that vendor, double check the market value. He might be trying to screw you out of your money like he did with me.

I enjoy making a hobby lobby run! This location the customer service is on track. I'm speaking of…read morethe service at the register. Friendly and helpful. A plus is how well they take care of the merchandise you have purchased taking the time to wrap them carefully so they do not get damaged ran transporting. So far the things that I've needed I've always have no problem finding them available here. They seem to be quick to get holiday items out, which is nice. I know people shiver when they see the Christmas things being pulled to the floor early, but it's nice to get a Headstart on shopping for decorations. One thing I wish they had is more floor staff and friendly ones to match the ones working at the register. I think the prices are reasonable, very reasonable. Parking is plenty full. It does get crowded, but there is still plenty of parking. You will find me back here shopping.

This location is so massive that my golden retriever, Pete, can hit his daily step goal while I…read morewander the aisles wondering if I suddenly need to learn macramé, wreath-making, & seasonal decorating. Huge selection, great prices, & they're always gracious with my buddy Pete. My only hiccup was discovering at checkout that tap-to-pay isn't accepted. In hindsight, the manually entered SKU numbers should've been my clue. Nothing says "crafting vintage" like holding up the line while repeatedly trying to pay with a phone that never stood a chance.‍ Come for the deals. Stay for the cardio.

This is a smaller shop, and is operated by Alex, who is incredibly knowledgeable on the lore and…read moremodels of Warhammer 40K, and Age of Sigmar. Every time I've gone in, he's been extremely helpful and attentive, more than willing to answer any questions one might have about the hobby. He's a super friendly and welcoming guy, and can chat things up with an experienced player, or a newcomer just as easily. You definitely won't feel intimidated coming here as a first-timer. The selection is extensive--it's a Games Workshop/Warhammer flagship, after all. There are books, paints, and of course, miniature models! The value of the items is determined and set by Games Workshop, which tends to be on the spendy side--but if you're into the hobby, you already know that going in. My only complaint about the store (but not quite enough to remove a star) is that it opens at 11 am, but he usually takes a lunch break around noon, and is back, generally, by 1 pm. There have been several times where I've driven to the store, and gotten there a little bit after noon, and either had to wait around for an hour, or just decide to come back on a different day. Overall, it's a great store, and one of the only dedicated Warhammer stores in North County SD. Check it out!

Alex is great at his job. Friendly, knowledgeable and helpful. He doesn't have to push you to buy…read morethings because he's enthusiastic about products and it makes him a natural, no-pressure salesman. Their stock is always robust and the store always looks great. Fun events and reliable hours, too.

Honest, fair, and polite! This is the best place to buy…read morePokemon cards!!! They have so many cards and so much sealed product! And his prices are fair!!! I'll be coming to do business here more often.

Super friendly and helpful. I was able to find the cards I wanted and the binders are organized…read morewell. Would recommend!

So I've been looking all over for carving paper tracing paper. I came to Michael's as a last resort…read moreand Madison was at the County and Lacey. He was doing stocking or so extremely helpful. It's the end of the night they're about to close and they had no problem, helping me with a smile on their face and greeted me like I owned the place. Those girls are doing a wonderful job and should get some kind of recognition for their kind smiles and their great CUSTOMER SERVICE service keep up the good work girls. You're doing an awesome job.

It was no surprise to see all the bad reviews for this store. My visit was the last I will make…read morehere, or for that matter any Michaels. The push to use a ridiculous self check out, that when it does not work properly, you are made to feel like a criminal. I left there and went to Hobby Lobby where it is bright clean and staffed with helpful people.