We had a very poor experience with another company when researching windows and installation and…read morewere a bit cynical of contacting another business. However, the process of obtaining a quote was indeed as easy as Zen Windows website makes it out to be; check out their website and watch the videos. I completed their form with the number of windows, approximate size and the requirement that the windows must meet a minimum efficiency. A reply was quick and thorough and above all easily understood and answers to questions were immediate. Dennis provided all the information needed should a permit have been required. Once accepted, Kevin came out within a few days to take specific measurements needed for ordering the windows. Within just over a month, we received a call asking if the installation could take place within 48 hours as they had an opening. Ed, Jimmy and Daryl were the installation crew who arrived promptly and you could not ask for a more conscientious and professional team. They seemed to get along and worked well with each other. Care was taken to protect floors and carpet, the installation and operation of the windows was explained, and clean up was meticulous. I had planned to shampoo my carpets after they were finished and Daryl did such a good job of cleaning up the floors I did not have to vacuum first! We had 6 windows replaced and opted for the Endure EN600 series double hung, Energy Star Certified windows. These windows were installed on a warm day in rooms that get the afternoon sun and it was immediately apparent that the sun gain was much lower than the previous windows. The wind is gusting today and there are no drafts! The total cost was a bit above some of the other estimates but after our previous experiences as well as the ease of the ordering process, the personable and professional installers- much less the quality of the windows- it has been well worth it.

Dennis and Rhonda were quick and fully responsive to my questions and made the whole purchasing and…read morescheduling process very easy. Their seasoned installers were very professional, prompt, and respectful of our home. They worked hard to replace our entire two story home in one day before bad weather was supposed to hit the next day. We feel like we got a great product that will last for many decades which also has a great warranty. I would definitely recommend them to anyone wanting the best customer service and no pressure sales with a great buying experience.

We had to have a couple of our atrium windows replaced because of broken seals. We also needed to…read morehave a couple of balences replace on 2 other windows and the glass replaced from a tree limb that hit a window on the desk. I recevied an estimate of the work by text and Kevin verified that he could get all of the parts before he gave me the bid. We had a family function and needed the broken window repair to make sure it was safe for the children. Kevin made a special trip to repair the window before our event. Then he came back and completed the rest of the work. He did a good job and I definitely recommend them!

The project didn't work out but the customer service was superb. Communication was fast and…read morepleasant.

This is an excellent company. The owner, Shannon, arrived on time, finished 9 screens in record…read moretime, and kindly helped me tape up a broken window. You just can't beat the quality, value, and service. Highly recommended!

If you're in need of screen replacements OnSite is the company! From initial contact bid with…read moreShannon, communication with job coordinator Tracy & job completion by Max they are the very BEST in providing excellent quality service to their customers before & after job completion. Thanks again! Elaine, Crystal City Mo.

Had all new windows put in a while back. I tweaked one while cleaning it and couldn't get it…read moreclosed. I called and got an immediate response. They sent Ben out to fix it for me. He was so kind and patient in explaining how to avoid the problem in the future. Love these people !

Chaney installed 14 windows in our home, including 5 that were oversized. We live on a busy street…read moreand wanted windows that provided some noise reduction and better insulation. Jesse explained in detail how the recommended windows would meet our needs and answered our questions. The windows arrived within the 3 month time period that was promised. Chaney has their own installers, they do not contract out. Hannah did a fabulous job with the installation over a 3 day period. She has 10 years experience and several of her family members are in the same business. We are completely satisfied with the new windows, and noticed the sound and temperature difference right away. Chaney was not the cheapest option, but it was worth it to get quality windows installed by true professionals.

This review is for Valenti DBR who served as a general contractor for a significant remodel of the…read moremain floor of our home, to include new exterior doors, removal of walls, a completely new kitchen, flooring, the move of a bathroom (tear down old bathroom and build up new bathroom in new location), a new fireplace, etc. My husband and I started talking to Joe Valenti and his team a full year before committing to a design plan and starring construction.The team was very helpful through several iterations of design planning. Absolutely no pressure, and just amazing service and professionalism throughout. Joe was incredibly patient while we decided on the right time to get started. As construction got underway, the team was respectful of our home and space, being careful to tidy up at the end of each day. They provided meaningful updates throughout, giving us opportunities for input while also offering their professional opinion on matters. When the unexpected would happen (as they do with a project of this size), we were so grateful for a reliable team to lean on. Things were taken care of, and done well. The attention to quality and detail cannot be matched, and that's coming from someone who is particular and picky. Joe and his team have been fantastic partners for this project. They really did make our remodel dreams come true.

From the owner: Valenti's Design, Build & Remodel provides windows, doors, siding, kitchen and bath remodeling,…read moredecks, fencing, design and build services, screen rooms, additions and home improvements to the St. Charles, MO area.

We just had several windows replaced by Windows, Doors & More at our home in the St. Louis area…read more To say we are pleased with the result would be a vast understatement. Dan carefully walked us through the many product and pricing options and explained trade-offs with each - in an informative, no-pressure way. His advice was invaluable and we are just really pleased with the outcome. The installation process was efficient and with care and attention to detail. All done in less than a day. So, a resounding recommendation to Dan and his team. Great job - thank you!

From the owner: We specialize in helping our customers get an exact fit with their window and door needs.read more

I had three windows in our house with cracks in them. Only needed the glass replaced. Someone…read moresuggested I call Floyd glass and window. I'm glad I did. They sent someone out to give me a bid within two days of me contacting them. The bid was very reasonable. The gentleman who came out let me know it would take about a month to order the glass and get it in stock. They just came and installed the new glass today. They were on time they honored the bid they gave me, they were polite, and did excellent work. I'm no expert on home windows but if I have any need for repairs in the future, they will be my first call.

I had a somewhat urgent need for a small project. It was a single pane in an OLD wooden window. Not…read moreonly did Floyd work me in the next morning they did not overcharge me for the short notice. The technician that completed the work was extremely nice and very professional. I can HIGHLY recommend Floyd Glass & Window!

Explained my project and was told it was not big enough for them to even come out for an estimate…read more Money hungry company!

Home addition, two bedrooms two bathrooms and garage . Existing finished basement flooded twice…read moreduring construction and after construction was finished flooded again in heavy rain. Their proposed warranty work was unsatisfactory. Proposed work was caulking from the inside on a foundation crack which appeared after front porch was replaced . Also had water entering basement through around new waterline. Completely ghosted after refusing interior caulking. Next Step small claims court

Glenn was wonderful and communicated very well. Glenn confirmed our appointment, when he was 15…read moreminutes away let us know he was approaching arrival. Glenn was detailed, price transparent and very kind. Highly recommend.

Hired Glenn and his son to do some deck work. They, removed one of the two staircases coming off…read morethe deck, changed out the old wood railing system for the maintenance free kind, all new support posts and rotten deck board repairs, replaced the fascia with maintenance free boards to match the railing system, added a new gate at the top of the stairs, a new gate was also added to the fence below. They chiseled out 3 old deck piers no longer in use. They did a fantastic job. They were here around 8am every morning. They cleaned up their area every day. Both Glenn and Caleb were easy to talk to and answered any questions and concerns we had through the process. Overall, a couple of really nice guys that worked really hard each day they were here. We really appreciate all the work that went into making our project look great, meet code and to be strong and sturdy. Would definately hire again. If you need quality work done, give them a call!

Very professional service with high-quality work. Communication was clear and timely, and they…read morestayed on top of every detail.

Ordered glass and a month later, it still hasn't been installed. Called to cancel service but the…read morelady insisted we have to go through them or they'll turn it over to collections because they already bought it.