A representative came out to give us a quote for a new roof. He gave my husband a form, telling my…read morehusband that the form was permission to go on the roof. My husband read the form as he been a lawyer for over 40 years. Turns out the form was a contract giving the company the ok to install a new roof! The guy didnt even go up - because he couldn't present the proper form and said he would have a drone look at the roof. This representative was not knowledgeable nor prepared. Needless to say, this company will never have our business.

Buyer Beware: Our Disheartening Experience with Feazel Roofing…read more We're sharing our story in hopes of helping others make a more informed decision before choosing Feazel Roofing. For years, we trusted and recommended Feazel. That trust has now been broken. You never truly know how reliable a company is until you need them to stand behind their work--and unfortunately, Feazel did not. After a recent storm brought high winds and heavy rain, we discovered water dripping from our bathroom ceiling fan and a soaked floor. Given our age and health, we couldn't safely inspect the roof ourselves, so we called Feazel--the company that installed our roof in 2009. With a 30-year warranty, we assumed we were protected. Instead of honoring that warranty, their representative blamed us. They claimed our attic fan had failed, supposedly causing poor ventilation and roof damage. But how were we supposed to know the fan had stopped working? And how did they determine it had been nonfunctional for a long time? We have perimeter ventilation, which we were told was sufficient. If attic ventilation was so critical, why wasn't it addressed during installation? They also pointed out a broken boot around a pipe that left a gaping hole--yet they didn't seal it, despite rain in the forecast. Another roofing company we called later sealed it immediately, even though they weren't responsible for the original work. We've since learned that Feazel Roofing has changed ownership. The new company promotes a "lifetime warranty" and installs solar attic fans to ensure proper ventilation--something clearly lacking in our original installation. Why wasn't this done back then? We had no issues in the 25 years before Feazel replaced our roof. Now, just 16 years later, we're dealing with serious problems. To make matters worse, we were shocked to discover that our paperwork only included a 5-year labor warranty. We trusted what we were told at the time--lesson learned: always read the fine print. If Feazel truly stands by their name, why not honor all customers under their "lifetime warranty"? Otherwise, they should have changed the company name entirely. The most frustrating part has been the lack of communication. Calls go unanswered, and we feel strung along. Even our son, who stepped in to help, is getting the runaround. Feazel told us to file a claim with the shingle manufacturer--why is that our responsibility? We're retired and on a fixed income. We invested in this roof expecting peace of mind. Instead, we're left with stress, damage, and a deep sense of betrayal. It feels like Feazel is more interested in avoiding responsibility than doing what's right. Please think twice before choosing Feazel Roofing. A warranty is only as good as the company willing to stand behind it.

It's great place to have any outside work you need done very knowledgeable! ILL GIVE to em when…read moreit's time for work to be done.I'll be calling them back!!They knew what they were talking about!

I scheduled an in-home appointment with their door-to-door rep and the sales person never showed up…read morefor the scheduled appointment. Update: The owner of the company called me within minutes of emailing them and offered to come out himself to make things right and apologized for the sales rep not showing up.

Fantastic all around. Very professional. I had just moved up from Florida and I bought a house…read morewith a 20 year old roof and 2 layers to tear off; they had the whole job done in less than a week. And over 75% of the total cost was covered by my homeowners insurance. They did all the talking to my insurance company, I didn't have to deal with the back and forth at all. A wonderful experience all around, and I would defiantly have them back to do the siding and windows when I'm ready.

We used TSR to replace our roof and siding. They are now calling themselves Black Belt Roofer. We…read morewere happy to use a locally owned company and at first everything looked good. and that was in winter on 2024. We now have a completely different review. First, we still have construction garbage that they have not picked up after multiple texts almost a year later. Then about six months in, on the front of the house all the siding near the top windows have circular bulges around each window. Multiple texts and saying they will look into it but have done nothing. Came home after Christmas and now a piece of siding on the top of the back of the house just fell off. No wind, no storm, just fell off. I would never recommend then to anyone. We have yet again sent another text and waiting for an answer with no action. Our next step will be the better Business Bureau and contacting our insurance company to make sure they are not on any approved list to be used.

Newman Roofing has less of a Yelp presence than on other sites. My kid had a leaky roof and was…read morewading through all the options. You've seen the circulars and the signs in yards. But is the company reputable? And do you really want to go with a relatively new company even if is owned by your buddy. He decided, no. Newman is competitive with hundreds of 5 star reviews. He went with Newman. Subsequently we had a hail storm and neighbors were advising us to get our roof checked out. Our roof was 20 years old. I wanted to be honest with the insurance company and not submit a claim unless Tyler from Newman,who came out to give us an estimate, was sure we needed a new roof and we suffered damage beyond normal wear and tear. Plus we had 2 houses. Well one needed a new roof and the other one likely has another couple of years left. As an aside, if you turn in a claim to your insurance company, even if it is denied, you risk higher premiums or cancelation. That is why it is important to have Newman Roofing spend time assessing. In our case, our roof was more wear and tear with minimal hail. Dan and his guys were on time, even early. Weather has consistently been in the mid 90's. I was worried. But Newman keeps them well supplied with hydration. 14 man crew meant lots of vehicles, even a dump truck but they were minimally disruptive to our neighbors. Furniture moved, netting put up to minimize construction mess on house and garden areas. And then they went to work. All I can say is WOW. I am so pleased. When they were finished, the cleaned up all the mess, including using a magnetized thing for nails in driveway, patio and grass. The yard, the patio, the driveway, the porches are SPOTLESS. I highly highly highly recommend Newman Roofing. They did my kid's. They did this roof and in 2 years they will do our other roof. Price is good too.

The entire team at Newman Roofing is excellent. This is a company that gets customer service right…read more My thanks to Eddie, Dan, Mitch and the team. They have good character, strong work ethic, and take pride in the service they provide. I would trust them for any future work and would highly recommend them. Jonathan and Denise

Purchased a new 3 panel sliding door from Apco. Greg provided excellent assistance in our decision…read moreof style of door that works best for our situation. The price was very reasonable and quality of the product was exceptional. Finally the installation team of Aaron & Jason were meticulous & master craftsmanship. They were definitely the A-team and left the workspace spotless. We felt they went above & beyond for their customers. Thank you!

Apco used to (may still) partner with a company I used to work for. I also know a couple ofo people…read morewho worked there so they were a natural first call when I needed new siding. My sales person came out quickly and provided a quote. He even quoted for windows as well. They were within my budget and I gratefully added those as well. The team was fantastic along the way. Each crew I worked with was a pleasure. Windows went in first, then siding, and then a gutter crew to finish up. I love my new exterior to my house. It is so beautiful and a huge change from the old dingy siding.

From first to last, Infinity Solutions Ohio was nothing but helpful, responsive, and utterly…read moreprofessional. They made what might have been an exasperating ordeal with our homeowner's insurance into a veritable walk in the park. Tim, who is (I think...) the owner, explained how the financial process would unfold, as well as how the job would be done. Everything went exactly as he said it would. The crew was here precisely on time, completed our roof in the time in which Tim said they would be, and the roof looks gorgeous -- so much so, neighbors have even commented on it. Many thanks to Tim, crew leader Zane, and their team of efficient, effective roofers for a job well done. We're glad to have a sound, good-lookin' roof over our heads this winter.

Professional, Honest & Trustworthy! Work was amazing. Crew was on time and respectful of my…read moreproperty. My roof looks amazing!! Thank you ISO!

This company came to give us a quote on cleaning the debris off of the roof and gutters. We hired…read morethem and they did an excellent job! I was surprised at how low the cost was for the thorough job that they did. They spent several hours on the roof cleaning and came back twice. I am more than happy with the service I received. And the price couldn't be beat!

Contacted this company through yelp. Heard back within 20 minutes of the inquiry. Mo responded and…read morefound him to be quite pleasant and cooperative by phone and in person. Wanted to see if there had been any hail damage to our home this spring. They set up an appointment which had to be delayed 24 hours because of an emergency where a tree had fallen through a roof. Didn't mind the delay clear prioritization, and therefore an emergent situation turned out to be some nail pops and loosening by two skylights quickly repaired that day by Mo and the owner for reasonable cost. Excellent experience.

Oursalesperson was very helpful with planning our replacement of cedar siding with Hardie board…read moresiding. He took time to answer all our questions and provided us with models to help us make the decisions on style and color. Our project manager was excellent. He was physically present almost every day of our 15 day project. he addressed our concerns in real time , preventing delays. When we called with concerns, he had already addressed the issue. The completed job is beautiful and we have received many compliments from friends and neighbors.

New siding looks great. Owner James was knowledgeable and friendly, with excellent communication…read more The crew was top notch, friendly, and worked very hard to get the job finished in impressive time and with attention to detail. There were a couple small issues that needed resolved due to the pandemic and the blast of heavy snowfall we experienced this winter, but that is to be expected. James and crew saw the job through and made sure we were happy. Hire Ohio Exteriors with confidence.

Timely responses and great service. Mr Tool Belt replaced rotting wood trim - recommending vinyl…read morereplacement for longer wear and no maintenance which no other handyman did. They also replaced a door. Some other contractors considered our project too small. Their estimate was competitive with others we received. We would highly recommend for timely, quality work on any of your home improvement needs.

Prompt and quick. He went to work immediately and provided additional information on chair repair…read more I would highly recommend him!