He came to measure my kitchen for a remodel. He had some good ideas and I was anxious to see his estimate. It's now been 3 weeks and I haven't heard from him. I texted him after 2 weeks to ask when he might have my estimate. I never heard from him. Very disappointed. Even if I heard from him now I probably wouldn't use them. read more

Ghosted! Whatever happen to resourceful upfront and direct contractors? I reached out to Jeff at premier remodeling to have a full exhaust fan install for my main bathroom. It's an older home so exhaust fans were not the standard in the 1950's. Initially he was responsive and came out to look at the project. He showed up on time and spent literally 2 minute in the home. Unfortunately I was on my way home hoping to run into him but was running 5 minutes behind from the appointment time. My wife sati he walked in asked one question and walked out. Gave her a card and said I'll provide a quote in a week. He said he would run the exhaust through the soffit which is an acceptable alternative but the best method is straight up through the roof. Anyways. I waited a week and a half and did not receive any communication. I reached out for a quote and to try and get install dates. I did not hear anything for 5 days so reached out again. I also sent him the exact exhaust fan My wife wanted as he never talked to me about the project nor asked questions . I was willing to even get the exhaust myself to ensure we had the right one. He did respond after the third Attempt about one week after the first. He says thanks for reaching out and that he would have a quote the next day. Another seven days went by and nothing. I did a final reach out and he went unresponsive. Pretty pathetic business practice and I would not recommend him to anybody. I can't say anything about his workmanship but with the unprofessional communication I would rather not work with anyone who can't keep their word. I would have have been ok he just manned up and said I am not interested in the project instead of wasting a consumers time. read more

We are so thankful that we chose Premier Remodeling to build our new kitchen. After interviewing a number of possible contractors, we were impressed by Jeff (the owner) and his knowledge, insights and suggestions regarding the project. We were also impressed by the fact that he is a second generation cabinet maker, and when we saw photos of the wooden boat he and his father built, we were convinced he could handle any unique problems that came up in the kitchen project. Greg, was the person who was on site every day and personally did much of the work. He was beyond amazing. His careful attention to detail (from removing a wall to making sure each outlet was correctly aligned) was like he was doing the project in his own home. Greg made sure everything was as it should be, even if it meant more work for him. At the end of each day, he would make sure everything was cleaned up and put away to minimize any inconvenience on our part. He was also a pleasure to have around. In fact, when the project was over, we felt a tinge of bittersweet as he would not be around the house anymore. Our project was somewhat unique as one wall of cabinets made a 45 degree turn. While 90 degree turns (any corner) are easy as there are cabinets made for that purpose, a 45 degree turn requires considerable adjustments and craftsmanship. Jeff and Greg were totally up to the challenge. Jeff even customized the drawers as necessary to give us the maximum storage space possible. Throughout the entire project we never had a problem or issue with Jeff or Greg, even when we made a last second change or two, they were most agreeable to comply with our wishes. We TOTALLY recommend without any reservations or hesitations. Great quality work, reasonable pricing, excellent quality people who earn (and keep) your admiration and respect. read more

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Premier Remodeling did my kitchen remodel plus plastering my living room ceiling. It was seemless. Just 7 weeks from the demolition to having a functioning kitchen again. Mike, the project manager, was a delight to work with and made sure that everything ran smoothly. An extremely positive experience all around. read more

I had contacted Premier Remodeling thru a simple google search of local contractors in Grove City. I was in the market to have my basement finished & many of the large contractors that specialize in basement remodels were booked out for many months. Based upon the positive google reviews, I decided to give Premier Remodeling a shot. Jeff Peters stopped by for the initial assessment of the 1,700 sq ft that I was looking to finish. After Jeff's initial assessment, a second meeting was scheduled with one of Jeff's business partners, Gary Stimmel. Gary was very helpful with the initial layout of the basement & design ideas regarding cabinetry & counter top selection, but was completely uninvolved in the project otherwise. First & foremost, I am very happy with the final product that I received. The Lead Contractor, Greg Kusa, provides phenomenal quality of work & communication & by far the most valuable member of Premier Remodeling. The workers assisting Greg were great as well. The initial timeline provided of 6-8 weeks for the project was a bit unrealistic, but we were also navigating unchartered water with material delays related to covid & sub-contractor delays, so I provided the benefit of the doubt. The project ended up taking closer to 16 weeks. Again, overall, I am very happy with the finished product. The main issue I have had with Premier Remodeling, is service after the sale. There were a couple of punch out items that were reviewed with Jeff Peters as we did our final walk thru of the basement & final payment was made, but there was no follow up with regards to these punch out items at all. At the time final payment was made for the basement, I also spoke with Jeff regarding finishing a half bath & possibly adding stone to our fireplace. Jeff took some measurements & I was told that he would send me a quote for the half bath, along with a couple design ideas, but I never heard back from Jeff & texts were not responded to. This was a little disheartening as I had hoped to have found a "contractor for life" that I could contact for future projects needing completed. I got the feeling that since the largest project that I could possibly need completed at my home had already been completed by Premier, that there was no incentive to following up with me regarding any smaller jobs. I also made Jeff & Gary aware that I have a large master bedroom & bathroom that I will eventually be remodeling, but it appears that I will be back on the search for a contractor that values customer relationships. I have heard that there are additional partners of Premier Remodeling & that some fault may fall on their shoulders as well for service after the sale, so I hope this review makes it's way to their eyes as well. read more