I had always heard good things about Rogers Basement Waterproofing so they were my first call when…read moreI needed some work done. I'm happy for those here who got to deal with the owner. Unfortunately, I did not. I spoke on the phone with someone named Mike in April about a couple of different issues I had with my basement. He said they were too busy at the time to come out and look at it and that what they usually do is install a sump pump. I told him I wasn't sure that was what I needed without checking a couple other things first, but he said again they were too busy for anyone to come out, that I likely needed a sump pump system installed, and that it could run from a few to several thousand dollars. That's fine, I imagine they are swamped in the spring and I have an idea what those systems cost if, in fact, that's what I needed. No problem. Fast forward to August. I called back to see if someone could come out to look at my situation. Left a message with Nicole and I got a call back from Mike (maybe the same Mike, maybe not...I believe he said "Stearns") and we set an appointment for a few days later. Well, he never showed up, never called, nothing. Rogers may be the absolute best in town, but I'll never know it. I feel like I was blown off twice. I'm sure if they see this they'll be very apologetic on here and tell everyone that's not how they do business, but it was exactly how they did it with me. Maybe you'll be luckier and get the owner.

Rogers Basement Waterproofing installed a sump pump a few weeks ago in a section of our basement…read morewhere we've been having water issues. This was our first sump pump, so they had to do everything, not just the pump(put the ditch around the basement, lay inside drain line,cover it back up, dig ditch to street, lay the drain from the basement out to the street, cover it up). They were very considerate of our house, covering the floor path to the work area and placing plastic over the doorways from the section of the basement they were working in. The concrete work covering the ditch up after the inside drain was installed was very neat. Great job! Highly recommended!

I'm an engineer by trade and cant help apply those skills to every project I start…read more I thoroughly appreciated working with Tyler through every step. He was articulate explaining the displacement, likely root causes, prevention and mitigation steps, repair options, and the pros/cons of each approach. During the walkthrough he discussed the areas of concerns and created a visual diagram of the forces interacting on the basement walls, how its displacing the wall, and how it will be repaired. The quote contained all these areas with the total cost of repair + the project plan to resolve it. How many straps, their locations, mortar joints that will be replaced, and a 5 foot section of basement slab that needed removed to clear out the flush ports underneath and replace with new concrete. What I appreciated the most was Tyler's engineering approach. Root cause, resolution, and cost. He identified a couple areas not pointed out by other contractors that required addressing and his quote was still in line despite the additional work. And I never got the impression he tried to create work for a higher invoice. I 100% would hire Tyler and Basement Remedy if I ever purchase another house with basement issues again.

Basement leaks? Flooding? Chimney drips? Crumbling grout or weeping blocks? We faced ALL of these…read moreproblems with a house we just bought. We also needed a precisely dug hole in which to bury a new LP gas storage tank. We found everything we needed at Basement Remedy! Tyler, Todd and their friendly crew, diagnosed our issues, discussed our options, gave us a free estimate; and when we hired them, they quickly delivered the results we needed at a price we could afford. They are great communicators with hands-on ownership. It was a wonderful experience! Five stars. Ask them to quote your job too, you won't be disappointed.

My family just moved into our new house in Grandview Heights and were getting some work done in the…read morebasement (new paint, new flooring, etc.). The painters noticed some mold and water damage near a few of the walls. I called Ohio Basement Authority and Jordan came out the next day. Having a finished basement makes figuring out if there is water coming in tough, but he walked me through the possibilities, and how we could remedy each one. Not being used to having a basement (I historically lived in *much* drier climates!), I really appreciated the thoughtfulness and attention to detail that he showed in walking me through the different situations. I decided to go with the interior waterproofing. I was scheduled to have my new flooring installed a day later, so the speediness that Jordan came out literally saved me thousands of dollars (and the time of having another floor installed!). Thanks OBA!

DO NOT TRUST THIS COMPANY!…read more Ohio Basement Authority (Groundworks) severely damaged my garage and pool deck in just a few hours, then took three months to inspect the damage. I hired them to lift three garage slabs. Instead, they cracked two slabs into seven pieces, then stopped working because the concrete was "cracked beyond a level of safely lifting." Their crew created the damage, then used it as the reason they couldn't finish the job. My garage floor is still 2-3 inches lower than the surrounding slabs, making it unusable for parking and failing to meet the work promised in the contract. I spent over $11,000 for work on my garage and pool area. The result is a broken garage and multiple trip hazards they created themselves--the same hazards they use during sales presentations to justify additional work. Around my pool, one slab now sits higher than the surrounding deck, another remains lower and was left separated instead of being repositioned flush. My property is in worse condition than before they started. Management ignored my calls for three months. When they finally responded, the attitude was hostile, with statements like, "We're not responsible for our salesman's promises," and "We don't level." Once they're paid, don't expect responsive customer service. If something goes wrong, be prepared to spend months fighting just to get someone to acknowledge the problem. To make matters worse, I later learned that completely demolishing and replacing the sunken concrete would have cost about 40% less than the foam lifting system they sold me--and their foam is already showing signs of settlement. Buyer beware.

As a property manager, I work with a lot of contractors. David shines as one of the best that I've…read moredealt with. He's a straight shooter and knows his business. He's got a spark that reveals his enthusiasm for the work and was far more personable than dealing with one of the larger cookie cutter outfits. He's incredibly responsive and was out to look at the project within hours of my call to him. I would give this team high marks on every level. If you need basement work done, Edward Home Repair is the way to go!

We had foundational issues and looked around for prices. These guys offered the same quality of…read morework, parts and warranty as the big names. They do so at a much more fair price. I like the owner and moreover I like his passion for the work. Hopefully we never have to call him again but if we needed foundation work we'd call ehr. Word will get out and they'll grow so get'em while they're affordable.

Paid them for yard drainage system. It has never worked properly, despite multiple trips and paying…read moremultiple times for fixes. Did not honor the warranty. Paid a lot of money for literally nothing.

My mother, Marlene, is 75 years old. She reached out to Stay Dry Waterproofing for a simple…read moreconsultation about a moisture issue in her home -- the exact kind of problem this company exists to solve. She never signed a contract. She never paid them a dime. Instead of getting help, she was disrespected from the start. When my mother tried to speak with someone directly about her own home, the manager refused to engage with her and instead directed his attention to short-term tenants on the property. When she asked, again, to be the one spoken to, his response was to call her a "slumlord" and tell her they "don't provide services to slumlords anyway" -- refusing her business outright. My mother has never been a slumlord. Let that sink in: a company insulted an elderly woman for the crime of asking to be heard about her own home. I called back to speak with a manager myself. What followed was disturbing -- yelling, repeated cursing, and direct threats aimed at me. Then he threatened my mother directly, even though she wasn't even part of that call. When I said I intended to leave a review describing this treatment, he threatened retaliation: reporting her to the health department for nothing more than seeking advice. Later that day, we received a written message claiming an attorney would contact us unless the reviews came down within 12 hours -- and included a claim that my mother improperly benefits from a Homestead Tax Credit on her property. That claim is false. She has never participated in the Homestead program. It was fabricated, apparently as leverage to intimidate an elderly woman into silence. My mother has high blood pressure. She could not calm herself down after this call. She lost sleep over it. She is still hurt and in disbelief over how she was treated by a company she reached out to in good faith. Before you decide to hire this company, take a few minutes and read how the owner responds to other negative reviews here. You'll find the same pattern every time: deny the complaint, attack the customer's character, and refuse to take any accountability. We are not an isolated incident -- we are the latest example of how this business treats people who trust them with their homes. We are filing complaints with the Better Business Bureau and the Ohio Attorney General's Consumer Protection Section, and are consulting with an attorney regarding the threats made against my mother and the retaliation aimed at me. Buyers, renters, homeowners -- anybody and everybody -- protect yourselves and stay away.

Had to have foundation repair which was a big deal and costly, so I was really worried about…read moregetting a good company. I did some research and chose Hydra. The owner (Noah) is great and listens to your concerns. He communicated throughout the process and made it a good experience. Honestly, you do have to pay attention when he's not onsite but just let him know of any problems. I did not like how the workers completed the steps and Noah had it redone immediately. If I'm continuing with the honesty, I still don't like the steps but I'm satisfied with the overall job. Would definitely use them again

Had an excellent experience with Hydra. They installed a sump pump system and braced a bowing…read morefoundation wall. Their estimate was considerably less than known companies that advertise. Raul, who came for the estimate and led the team who did the work, was knowledgeable and professional, walked me through the work at the end of every day and answered all questions. They draped everything (including what we had already draped ourselves), cut away minimal drywall to access the walls, swept up every day and left the place clean at the end of the job. They even fixed the radon mitigation issue that started the whole process of waterproofing the basement. Haven't had to run the dehumidifier at all and the basement smells better. Recommend highly.

These guys are on their A game. Explain project as it progressed, clean up each day. Their process…read moreof follow-up is complete also.

Contacted company via website link requesting 'free quote'. Soon after had questions concerning…read morewarranty. Only mention I could find on website simply stated 'transferable warranty' under 'Realtors and Home Inspectors' drop down. On 7/7/26 spoke with employee Autumn asking about any warranty. She advised that she couldn't answer my questions, but that she would inquire and call me back the following day. Never heard back from anyone. Plenty of calls wanting to schedule 'free quote', but nobody wanting to answer warranty questions.

Outstanding foundation and mold inspection for my refinance…read moreI needed a foundation and mold inspection for a house refinance after the appraiser flagged potential mold in the unfinished part of the basement. What he thought was mold turned out to be years of cobwebs and my black German shepherd's hair. The inspector was thorough, honest, and professional from start to finish. He promptly responded to my Yelp inquiry, took the time for a phone consultation beforehand, worked around my schedule, and arrived right on time. He did a careful inspection (we live here and I certainly don't want to live with mold), clearly explained what he found, and provided a well-written inspection letter I could submit to my lender. The price was fair and the whole experience was straightforward and professional. Highly recommend if you need a reliable, honest inspector who actually takes the time to do the job right.

I am very satisfied with the professionalism displayed from the time Chad gave the estimate to the…read morecompletion of the work. The crew arrived on time. They were respectful of the of the plants and shrubs in the yard. The soil was placed on sheets not the ground . They covered their shoes in the house. They were respectful and worked diligently . A good experience with a trustworthy company!

Guy came out on a Wednesday and said he'd email an estimate by the end of the week or early next…read moreweek. Never received it so called. After answering a few questions and then being put on hold for 20 minutes, I hung up. Thanks for wasting my time. Twice.

The Basement Doctor brought my basement up to speed in 2012 (I believe) at great expense, and I've…read morenot had any problems since. Matthew came to my home today to do maintenance on my sump pump and he was professional, knowledgeable, kind and on time. He examined my entire basement and I learned a great deal more about maintaining my pump. The cost was reasonable and worthwhile. I feel confident again that all is in good order. Thank you Matthew!

Five-star experience. October 7, 2025, Austin replaced 45 feet of drain pipe with 3-inch schedule…read more40 and installed a clean out where the downspout meets the drain pipe riser. This was the most stress-free home contracting experience I've ever had. Austin was considerate, reliable, and trustworthy. He navigated an electric dog fence and irrigation system without damaging either and buried the pipe underneath the irrigation lines in case the lines ever need repaired. He also had to install pipe underneath a sidewalk. He hand-cut the sod and replaced it with minimal impact to the lawn. All photos were taken right after the job was completed. The area looked great right after. I highly recommend Austin and his company. He is a diamond among home contractors. I couldn't be happier with the entire experience.

We hired Austin to create garden beds in our little urban backyard. He worked hard, communicated…read moreclearly and professionally, and the end result was fantastic. Price was more than fair. I highly recommend him for any landscaping work.