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    Ohio Basement Authority

    2.4 (84 reviews)
    Open 7:00 am - 11:00 pm
    Updated 2 weeks ago

    Request a quote

    Response time

    10 minutes

    Response rate

    100%

    Services - Ohio Basement Authority

    Foundation construction

    Foundation inspection

    Foundation repair

    35 More Services

    Foundation replacement

    Driveway construction or installation

    Exterior wall construction

    Interior wall construction

    Retaining walls

    Patio, porch, or terrace construction or installation

    Walkway construction or installation

    Masonry/concrete repair

    Masonry/concrete sealing

    Masonry/concrete staining

    Moisture or vapor barrier installation

    Moisture or vapor barrier repair

    Moisture control inspection

    Moisture control installation

    Moisture control repair

    Exterior wall repair

    Interior wall repair

    Retaining wall repair

    Driveway sealing or resealing

    Exterior wall sealing or resealing

    Interior wall sealing or resealing

    Retaining wall sealing or resealing

    Patio, porch, or terrace sealing or resealing

    Walkway sealing or resealing

    Driveway staining or restaining

    Exterior wall staining or restaining

    Interior wall staining or restaining

    Retaining wall staining or restaining

    Patio, porch, or terrace staining or restaining

    Walkway staining or restaining

    Sump pump installation

    Sump pump repair

    Waterproofing inspection

    Waterproofing installation

    Waterproofing repair

    Ohio Basement Authority Photos

    Recommended Reviews - Ohio Basement Authority

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    Unprofessional Install & Zero Follow-Through - Multiple System Failures We paid a premium for a "professional" installation, but the experience has been a disaster from start to finish. Despite multiple attempts to resolve these issues, the system is currently failing. The Major Issues: * Improper Drainage: The drain line was not buried deep enough. When I pointed this out, I was told the ground was "too hard" to dig correctly. Because the pipe was barely covered, it was punctured during routine yard aeration. It is now clogged and completely non-functional. * HVAC Damage: They promised to use dust-containment tarps and fans but failed to do so. This resulted in a clogged HVAC unit that had to be replaced shortly after their "cleaning" attempt. * Poor Workmanship: I had to call them back to glue the sump pit plumbing together--a basic step that was skipped during the initial install. The Service Gap: Last summer, a supervisor promised to personally fix the drainage issues. Since then, my texts and calls have gone unreturned. I have now completed two yearly inspections, and despite being told each time that "upper management" would be notified, I have heard nothing. I am not looking for a refund or to fix this myself. I paid for a professional system, and I am simply waiting for this company to honor their word.

    I would tell you to RUN away from Ohio Basement authority. I had them install simple downspouts to run the water away from the house. One week later I went to the yard and saw the pipes above ground. The glue was visible on the pipes. The pipes were not connected. The glue never set. Water was coming out of the drains and washed the dirt away exposing the glue. I called OBA and they sent out a man to inspect and he picked up dirt and Literally packed it in pipes and said it would be ok. Water started pooling in my yard. NO water made it to the end of the yard. I had downspouts put in another house in Pataskala 25 years ago with no problem. I did not know you could screw up down spout pipes. God help you if it is a complicated basement repair. The said I had a lifetime guarantee now they are saying it was a year guarantee.

    Jon A.

    Wow I would have never thought I would be here. More than 10,000 dollars into a job and still no promises delivered. Sure they said what they did was "guaranteed" but they also said they would fill the cracks so I must surmise that the guarantee is not worth the paper it is on. It has been 10 days since my initial review. Had three missed "I'll be there". Granted one was followed up by a pity call six hours later. I had also reached out to the person who quoted me the job. He had a lunch with the new GM ( who also promised me a complete job) and didn't even call me after his lunch. I'm left with an incomplete job, an extra month of rental, and still cracks in my garage wall. Sure I have their lifetime warranty but really!?! The choice is yours.

    Emilee R.

    $10,000+ spent and I was guaranteed a dry basement... I noticed wetness around the OBA installed gutter system and I called April 1st, left a VM. No call back so I called April 2nd and was told they couldn't come out until April 7th (today). Today, Mr. Brady came out and told us that it was nothing they did wrong and was very crude. I am extremely disappointed. I went with OBA because I felt like this was a large and reputable company that would stand behind their word and guarantee. If there was anything else that needed repaired, that should have been addressed in the initial consult before the job started. Today, my family has lost $10,000 to OBA... there has been no sense of urgency to helping us when their work has failed and as of today has made it clear they will NOT keep their promise and guarantee.

    I wish I could get some consistency with my work, especially when concerns arise after it's a sealed deal sale...My questions and concerns were not generally answered or I was passed to the next person to find answers, for what I was asking regarding my work, quality, and ongoing care after the job was completed. After almost $15k in work, I'd hoped it would have been a better experience. Recently had a sump fail, only 6 months after install and waterproofing. Caused backflow flooding outside, and then near burned up the battery back up too...without any warning before it was almost too late inside my home... only to find it was not hooked up right!! These issues led to another that caused problems with my homes already established radon system too... again, back and forth it seemed without secure response. Paid for an emergency call to another company to have to come save the day... and he did.... Unfortunately, was not OBA who helped... which is honestly disheartening again after what you pay. But again, I would love to say we had a great experience but it was just a fraction of what it was worth, you get what you pay for they say... not sure we did. Some of the people I have spoke with have been helpful, others, not so much. Hopefully they can get things figured out and gain consistency and support for customers when there are issues and concerns. I'm 6 months post work and just more in the hole from issues that we shouldn't have had to begin with... maybe consider another company before redirecting to this one.

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    Page 1 of 3

    Ask the Community - Ohio Basement Authority

    Review Highlights - Ohio Basement Authority

    I chose to have a new sump pump installed and to have my crawl space done.

    Mentioned in 3 reviews

    Read more highlights

    Premier Asphalt and Concrete

    Premier Asphalt and Concrete

    3.4
    (7 reviews)

    Premier Asphalt installed my driveway. They've been a pleasure to work with. Ryan pulled up Google…read moreimages and was able to give me an immediate quote. The owner came in person later and was able to recommend something that made the job easier, look better and saved me money. The driveway looks great. I highly recommend them.

    Premier Asphalt and Concrete, in our experience, was disappointing after our driveway was poured…read more During our initial interaction, they were of course responsive. We are, however, disappointed by the lack of responses to inquiries about some visibly poor workmanship at the entry/approach. My husband reached out to Gary a couple of times. He responded to texts but no site visit to address what is poor workmanship. We understood the curing process would take time, however the disappointing workmanship near the entry has not been addressed. For these reasons, we would not recommend and, can't undo our decision to go with a different contractor that did a neighbor's driveway. Very unfortunate since pre-job (contract phase) they're on point. Post job....very disappointing The "splatter" along the edge of the approach is not a good look. This isn't a curing issue, this is poor workmanship that's not going away. Was hoping it would be addressed and possibly correctable so reached out early on. The 2nd pic with straw is nearly 4 weeks later. Again, that's not a curing issue. The opposite side is smooth. That gray messy "splatter" is not good!

    Basement Remedy

    Basement Remedy

    5.0
    (6 reviews)

    I'm an engineer by trade and cant help apply those skills to every project I start…read more I thoroughly appreciated working with Tyler through every step. He was articulate explaining the displacement, likely root causes, prevention and mitigation steps, repair options, and the pros/cons of each approach. During the walkthrough he discussed the areas of concerns and created a visual diagram of the forces interacting on the basement walls, how its displacing the wall, and how it will be repaired. The quote contained all these areas with the total cost of repair + the project plan to resolve it. How many straps, their locations, mortar joints that will be replaced, and a 5 foot section of basement slab that needed removed to clear out the flush ports underneath and replace with new concrete. What I appreciated the most was Tyler's engineering approach. Root cause, resolution, and cost. He identified a couple areas not pointed out by other contractors that required addressing and his quote was still in line despite the additional work. And I never got the impression he tried to create work for a higher invoice. I 100% would hire Tyler and Basement Remedy if I ever purchase another house with basement issues again.

    Basement leaks? Flooding? Chimney drips? Crumbling grout or weeping blocks? We faced ALL of these…read moreproblems with a house we just bought. We also needed a precisely dug hole in which to bury a new LP gas storage tank. We found everything we needed at Basement Remedy! Tyler, Todd and their friendly crew, diagnosed our issues, discussed our options, gave us a free estimate; and when we hired them, they quickly delivered the results we needed at a price we could afford. They are great communicators with hands-on ownership. It was a wonderful experience! Five stars. Ask them to quote your job too, you won't be disappointed.

    Ohio Basement Authority - waterproofing - Updated June 2026

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