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Ohio Basement Authority

2.5 (77 reviews)
Open 8:00 am - 11:00 pm

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Response time

10 minutes

Response rate

100%

Services - Ohio Basement Authority

Foundation construction

Foundation inspection

Foundation repair

24 More Services

Foundation replacement

Masonry/concrete repair

Masonry/concrete sealing

Masonry/concrete staining

Moisture control inspection

Moisture control installation

Moisture control repair

Exterior wall repair

Interior wall repair

Retaining wall repair

Driveway sealing or resealing

Exterior wall sealing or resealing

Interior wall sealing or resealing

Retaining wall sealing or resealing

Patio, porch, or terrace sealing or resealing

Walkway sealing or resealing

Driveway staining or restaining

Exterior wall staining or restaining

Interior wall staining or restaining

Retaining wall staining or restaining

Patio, porch, or terrace staining or restaining

Walkway staining or restaining

Waterproofing inspection

Waterproofing repair

Ohio Basement Authority Photos

Recommended Reviews - Ohio Basement Authority

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Reviews With Photos

Jon A.

Wow I would have never thought I would be here. More than 10,000 dollars into a job and still no promises delivered. Sure they said what they did was "guaranteed" but they also said they would fill the cracks so I must surmise that the guarantee is not worth the paper it is on. It has been 10 days since my initial review. Had three missed "I'll be there". Granted one was followed up by a pity call six hours later. I had also reached out to the person who quoted me the job. He had a lunch with the new GM ( who also promised me a complete job) and didn't even call me after his lunch. I'm left with an incomplete job, an extra month of rental, and still cracks in my garage wall. Sure I have their lifetime warranty but really!?! The choice is yours.

I wish I could get some consistency with my work, especially when concerns arise after it's a sealed deal sale...My questions and concerns were not generally answered or I was passed to the next person to find answers, for what I was asking regarding my work, quality, and ongoing care after the job was completed. After almost $15k in work, I'd hoped it would have been a better experience. Recently had a sump fail, only 6 months after install and waterproofing. Caused backflow flooding outside, and then near burned up the battery back up too...without any warning before it was almost too late inside my home... only to find it was not hooked up right!! These issues led to another that caused problems with my homes already established radon system too... again, back and forth it seemed without secure response. Paid for an emergency call to another company to have to come save the day... and he did.... Unfortunately, was not OBA who helped... which is honestly disheartening again after what you pay. But again, I would love to say we had a great experience but it was just a fraction of what it was worth, you get what you pay for they say... not sure we did. Some of the people I have spoke with have been helpful, others, not so much. Hopefully they can get things figured out and gain consistency and support for customers when there are issues and concerns. I'm 6 months post work and just more in the hole from issues that we shouldn't have had to begin with... maybe consider another company before redirecting to this one.

Emilee R.

$10,000+ spent and I was guaranteed a dry basement... I noticed wetness around the OBA installed gutter system and I called April 1st, left a VM. No call back so I called April 2nd and was told they couldn't come out until April 7th (today). Today, Mr. Brady came out and told us that it was nothing they did wrong and was very crude. I am extremely disappointed. I went with OBA because I felt like this was a large and reputable company that would stand behind their word and guarantee. If there was anything else that needed repaired, that should have been addressed in the initial consult before the job started. Today, my family has lost $10,000 to OBA... there has been no sense of urgency to helping us when their work has failed and as of today has made it clear they will NOT keep their promise and guarantee.

Ohio Basement Authority is the go-to company if you want excellent plumbing services at a competitive price. I needed to get a new sump after maintaining the old one for over 20 years, and it was time. I was able to get scheduled with Ohio Basement Authority at a convenient time for me and Kyle Lockard came out and did an outstanding job installing the new sump pump. He cleaned out a significant amount of grime that had clearly been left behind in previous years. Unlike other companies that just checked if the sump pump was working and called it maintenance without addressing the debris, Ohio Basement Authority went above and beyond as evidenced by the photos. I'm incredibly grateful for the professional and thorough service they provided in replacing my sump pump the right way!!!

Really bad experience. These people don't know how to do any sort of basic construction. They tried to do a lift of my back room, but they messed it all up. The floor has an arc to it now. The left huge gaps all the way to the ground in the floor boards when they tried to cover it back up. They ruined my back door so it wouldn't lock properly. So I go around and around with them and they finally agree to come back out in a week to fix their mistakes. Today is the day they were supposed to come fix it. We took time off work, sent the dog to the grandparents. I get a call "yeah we can't make it today, how about Monday?" This place is a joke. They have absolutely no respect for their customers' time. Now no one will respond to me from the company. Look at the shoddy work these people did. They've ruined my floors and it looks like we're going to have to go to court because they refuse to work with me. I cannot fathom why on Earth these folks have such a high review score. :(

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Ask the Community - Ohio Basement Authority

Review Highlights - Ohio Basement Authority

I chose to have a new sump pump installed and to have my crawl space done.

Mentioned in 3 reviews

Read more highlights

Premier Asphalt and Concrete - Residential Concrete Driveway

Premier Asphalt and Concrete

(7 reviews)

Premier Asphalt installed my driveway. They've been a pleasure to work with. Ryan pulled up Google…read moreimages and was able to give me an immediate quote. The owner came in person later and was able to recommend something that made the job easier, look better and saved me money. The driveway looks great. I highly recommend them.

Premier Asphalt and Concrete, in our experience, was disappointing after our driveway was poured…read more During our initial interaction, they were of course responsive. We are, however, disappointed by the lack of responses to inquiries about some visibly poor workmanship at the entry/approach. My husband reached out to Gary a couple of times. He responded to texts but no site visit to address what is poor workmanship. We understood the curing process would take time, however the disappointing workmanship near the entry has not been addressed. For these reasons, we would not recommend and, can't undo our decision to go with a different contractor that did a neighbor's driveway. Very unfortunate since pre-job (contract phase) they're on point. Post job....very disappointing The "splatter" along the edge of the approach is not a good look. This isn't a curing issue, this is poor workmanship that's not going away. Was hoping it would be addressed and possibly correctable so reached out early on. The 2nd pic with straw is nearly 4 weeks later. Again, that's not a curing issue. The opposite side is smooth. That gray messy "splatter" is not good!

Ohio Basement Authority - waterproofing - Updated May 2026

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