My family just moved into our new house in Grandview Heights and were getting some work done in the…read morebasement (new paint, new flooring, etc.). The painters noticed some mold and water damage near a few of the walls. I called Ohio Basement Authority and Jordan came out the next day. Having a finished basement makes figuring out if there is water coming in tough, but he walked me through the possibilities, and how we could remedy each one. Not being used to having a basement (I historically lived in *much* drier climates!), I really appreciated the thoughtfulness and attention to detail that he showed in walking me through the different situations. I decided to go with the interior waterproofing. I was scheduled to have my new flooring installed a day later, so the speediness that Jordan came out literally saved me thousands of dollars (and the time of having another floor installed!). Thanks OBA!

I had Ohio Basement Authority do some sidewalk leveling, which included a one year warranty. It…read morewould appear that not only do they not honor their warranty, they simply ignore their customer's inquiries and complaints, hoping that the customer simply gives up and goes away. OBA has utterly horrible responsiveness to customer issues. Here is the timeline and details: 3/25/2025: OBA did the leveling - the results were very good. I paid $1,600 for the leveling which took one guy less than 2 hours to do, so they obviously made a large profit. They indicated that they would do a follow up inspection at one year and if there was more than a ¼" shift, they would make a no charge correction. 4/1/2026: OBA did the one year inspection. The tech found there was a more than ¼" shift. She said she would review the original paperwork at the office and call me tomorrow - that never happened. 4/15/2026: I sent the tech an email asking for the status - she never got back to me. ?/??/2026: I believe I sent a second email, but I can't find it in my files. 5/14/2026: I called the tech and she answered. She said she wasn't sure if it was from sinking (covered under warranty) or roots pushing the walk up (not covered). I said that it appeared to me that there was some sinking that would benefit from a repair and suggested that if she wasn't sure, OBA should err on the customer's side and make a correction. She said she would talk to her manager and get back to me tomorrow - that never happened. 5/19/2026: I called the tech and left a voice mail - never got a response. 5/21/2026: I called the central office and talked to an agent. I explained my situation and asked to have a manager call me and discuss it. She said she would have a manager call me - that never happened and now it's mid-June.

The Basement Doctor brought my basement up to speed in 2012 (I believe) at great expense, and I've…read morenot had any problems since. Matthew came to my home today to do maintenance on my sump pump and he was professional, knowledgeable, kind and on time. He examined my entire basement and I learned a great deal more about maintaining my pump. The cost was reasonable and worthwhile. I feel confident again that all is in good order. Thank you Matthew!

Guy came out on a Wednesday and said he'd email an estimate by the end of the week or early next…read moreweek. Never received it so called. After answering a few questions and then being put on hold for 20 minutes, I hung up. Thanks for wasting my time. Twice.

Working with Josh was a great experience! From the initial contact through to the finished job, he…read morewas on top for f communication and expectations. He delivered a great finished product for much less than his competitors without compromising quality. The crumbling porch repair is no more, it looks like new and ties into the old section of the porch. If you have concrete work, call Jaker's Concrete!

I recently had concrete repair at a residential property and the work was excellent and the…read moreservice was expeditiously performed. I really appreciate the rapid response I received to my request and the quality work that was performed in less than a day

We bought a house that the basement needed a lot of TLC. We…read moredid some searching and found this company. From day 1, they were prompt and answered our questions. They were polite and kind. They waterproofed our whole basement, did some concrete work outside and are coming back to do some more work and to also fix some issues that another company supposedly corrected. They always clean up after themselves as well. We highly recommend this company!​

From the owner: US basement Repair…read moreColumbus, Ohio's Experts in Basement & Foundation Repair Based out of Columbus, Ohio, US Basement Repair LLC is a dedicated team of experienced professionals who specialized in basement waterproofing, foundation repair, crawl space repair & encapsulation, and much more! From sump pumps to full basement finishing, US Basement Repair provides quality services and customized solutions to homeowners across Central Ohio. Contact us today!

Horrible craftsmanship and a complete lack of knowledge. They promised a waterproof basement in 3…read moredays smh it's been 4 months and our basement leaks now more than ever I'm going to post pictures of there work please look then decide before you go with the " industry leader". We also live 5 minutes from the Columbus office but had to drive to Toledo to get someone to come back out and try to stop the water from coming in. Galen, Spenser, Mike , and Terek all promised to do the right thing and this is how they left my basement for the 5th time, and Danielle I have tried desperately to get into contact with the ceo or someone from corporate and here we are 4 months later. I have hundreds of pictures and messages from people in your company saying that there concerned and they want to fix the problem. I guarantee if this was your basement you would be outraged and fed up with the lies and poor quality of work

They did a wonderful job on our old brick home. Thank you very much!! Time line was kept pretty…read moreclose on time maybe a few weeks later but mostly due to weather. The communication Was spot on

From the owner: With over 30 years of experience we specialize in brick, block, concrete, stone, footers, and…read morefoundation work. We take immense pride in delivering top-notch craftsmanship and exceptional service to our valued customers. Whether it's new builds, repairs, restorations, or renovations, our team of skilled professionals is dedicated to exceeding your expectations. We offer competitive prices without compromising on quality, ensuring that you receive the best value for your investment. Choose Stonefoot Masonry and Concrete for all your masonry needs and experience the difference that true expertise and friendly service can make. We'll ensure your project is built on a solid foundation.