We had our siding and roofing replaced by Total Quality. They did a timely and professional job…read more They were transparent during the estimating of the job and communicated all aspects of the scope of work. There were no "small print or extra costs" at the end of the job. They just said what they'll do and did what they said.

From the owner: At Total Quality Roofing, we stand out as premier roofing contractors and storm damage specialists…read more Our Haag certification reflects our commitment to professionalism and excellence. Experience top-tier service and expert solutions for all your roofing needs with our dedicated team.

Beware of predatory pricing. They come out and give a great price. The work was awful and needed…read moreto be done professionally.

We were in need of a dryer vent install on our roof to expel our hot dryer air. Phil's team did a…read moregreat job and completely the work quickly! Phil was communicative on the Thumbtack app (which is how I found his company) and was eager to get us scheduled, navigating around all the rain we've been getting in Columbus lately. Would definitely recommend Crawford Restoration for a great value and quality!

It's great place to have any outside work you need done very knowledgeable! ILL GIVE to em when…read moreit's time for work to be done.I'll be calling them back!!They knew what they were talking about!

THEY WILL SELL YOUR INFORMATION!! Solicited at our door despite our signs. Agreed to let them come…read morefor a free estimate and took our info/booked a date. They said they'd call a day before to confirm. No call. Never showed up for the appointment. They most definitely SOLD OUR INFORMATION. We have received endless calls, texts and emails from all kinds of home repair spam ever since. DO NOT FALL FOR IT.

I found Columbus Windows and Siding after researching companies that could provide roofing and…read moresiding assessments for a leak issue I had in January. I would only accept highly rated companies with good reviews and an A+ BBB rating which came down to ~4 companies. I had planned on getting a few estimates and going from there. I honestly don't know why I chose to call CWS first, but I did, my call was taken by a wonderful lady whose name I cannot recall but she scheduled me immediately with Jeff. Well, I'll tell you, Jeff was excellent, he gave me honest assessments and helped me figure out what I needed, not what he could sell me. I had several requirements which he listed to and gave me honest, educated advice for all of them. Several weeks later my materials had been delivered, and we set up the date. The crew arrived on time and went straight to work after a brief conversation; I believe the crew chief was Daniel. The crew did an excellent job and listened to all my concerns, I had zero issues with them, they were great and did excellent work. In closing I will say, for the siding work I had done, and I've had siding done twice before, these guys were the best by a mile. All I can say in closing is, make sure you keep these people around, they make your business look really good.

I love Columbus Siding and Windows, I had work done and the process & people were great. They took…read morecare of everything, including walking the dog!!! I highly recommend Doug and his crew.

From start to finish, our experience with Redtail Roofing was seamless. Special employee mentions…read moreinclude office manager Tiffany, who communicated with us from start to finish about our project, leaving no detail behind. She also helped us with our shingle color selection and we couldn't be happier with the color we chose! Antonio also was a great addition as the project manager. We were impressed he was onsite the entire time to oversee the installation process and available if questions or concerns arose. This gave us peace of mind things were being done correctly. The owner, Dan, was upfront, honest and ensured our roof was brought up to Ohio building code. You won't find a better roofing company in Ohio for your next shingle, roof ventilation or gutter guard project! We can say, without hesitation, Redtail Roofing is the best of the best and highly recommended them!

Dan and Tiffany were great to work with. Tiffany provided helpful reminders about appointments and…read moreproactively reached out with backup plans when inclement weather was expected. Dan is such a stand up and honest guy, he made me feel confident and comfortable with how in depth he went. When talking about damage Dan knew exactly what the insurance companies would expect for a claim. If you want a group that is on top of their game and know what they're doing, I recommend Retail Roofing. Thanks Dan and Tiffany!

Beware of this company I had to report them to the better business bureau for a couple of reasons…read more They were assigned to my insurance claim to have my house repaired in a time of need. I remember vividly me and my adjuster reached out to them multiple times for two months with no response even though they have been assigned to this claim, after no response, me and my adjuster decided to report them to the insurance company only after we reported them to the insurance company they started responding to us after a two month delay. I decided I did not want to move forward with them for repairs because of this, And had to seek out a new construction company to do the repairs. I do not recommend this company at all if you're looking for a company that is responsive, professional, or with integrity.

Consumers & Insurance Companies, beware!…read more We entered contract with Benchmark on January 11th, 2022 after experiencing water loss from a faulty bathroom faucet on December 14th, 2021. Our contract was signed with Benchmark for $14,795.78 to perform work including flooring, drywall repair, painting, vanity replacement, etc. Benchmark's contract in the bottom right hand corner includes insurance work addendums which were not filled out by the project manager, were not orally disclosed to us by the project manager nor did we as home owners initial or sign to the terms. It is important to note that we were referred to Benchmark by our insurance company and were not required to utilize this company but elected to. (All loss dollars were paid directly to us and were instructed we could hire any contractor we chose to.) Upon work completion in April payment was made to Benchmark in full. Unbeknown to us, Benchmark filed a supplement for additional work they claim to have completed in our home that was not included in the estimate for $2,327.37. After several written communications back and forth with the company owner, our adjustor was included. It was discovered that Benchmark furthermore did not updated the insurance estimate to include the real costs of materials used for repairs. This includes hundreds of dollars saved on a vanity/countertop and thousands of dollars saved by the hard wood flooring we selected being on close out. In addition, we were "required" by Benchmark to work with Rite Rug flooring. During this process, we replaced the additional carpet and flooring in our home in order for all rooms to match. We learned that Rite Rug adds around 20% of the invoice when working with Benchmark due to this being insurance work. Benchmark refuses to acknowledge this as true though the invoices once migrated to our names directly were around 20% lower and essentially mirrored what our neighbor had just paid a few weeks earlier for the same material and square footage. From our insurance adjustor's perspective, this dispute became between us as consumers and the contractor. Several emails from the owner included the language "we will move forward" with the assumption that they would file a mechanics lien on our property. The supplement has been paid to them at this time as we work with the Ohio Attorney General and the Ohio Department of Insurance Fraud & Enforcement Division. Hundreds if not thousands of dollars related to this claim belong to consumers or insurance companies related to this claim, not this contractor. Consumers are price gauged via increasing insurance rates from these types of poor unethical behaviors. Consider hiring a different contractor to perform your work.

Todd and the team at 614 Exteriors did an outstanding job replacing the roofs on our house and…read moredetached garage after storm wind damage, and they also took care of the rotted fascia boards. Communication was excellent, Todd was professional and honest with the estimate, and they fairly adjusted the scope to what we actually needed while providing thorough insurance documentation. The crew was incredibly fast and clean. Both roofs finished in about 4 hours with zero mess left behind. The workmanship is top-notch. The new roofs look beautiful and we couldn't be happier with the results. Highly recommend!

Great experience when they installed my roof almost 10 years ago. Since then, in a relatively…read moreshort period of time, I had to call them because of leaks-leaks through the kitchen exhaust fan onto the stove, leaks through the water heater exhaust vent onto the basement floor, leakage/seepage through my chimney bricks, shingles not properly aligned with my gutter-such Of those 4, they only properly corrected two issues The 5th time was prior to July 4th this year when I noticed a place in the ceiling paint that appeared and felt damp. Called them. The person who came on the 1st was nice, went on the roof, said he saw nothing. Looked in the crawl space from a ladder--he didn't go in, and said it was a condensation/venting issue-they installed the roof vent when they installed the roof, and that someone else from the company would follow up. Emailed them on the 13th about the f/u. No response. Called another company. He went up took photos and there was a bullet hole in the shingle. He repaired it immediately. As the 614 inspection was done before the 4th, and I noticed the dampness in the ceiling before the 4th, the hole was likely there on the 1st when he said there was nothing wrong. Even if the roof warranty would not cover that kind of damage, it would have been nice to have received accurate information on the 1st, so that I could have had it repaired. It is probably good that they didn't follow up because I might have ended up spending unnecessary dollars to 'ventilate,' when ventilation was not the source of the problem. Nevertheless, since it is so close to the end of the warranty, I question whether they didn't follow-up because they didn't want to honor the warranty. To me, properly diagnosing and correcting 2 out of 5 issues after installation-4 within the first 3 years of installation, that are directly related to properly sealing the water heater vent pipe, properly installing flashing, installing the appropriate kitchen exhaust vent or properly aligning the edge shingles isn't stellar performance. As I have learned the hard way, there's more to roof installation than nailing on shingles.

Great company to work with. Reasonably priced, high quality materials, and fast and friendly work…read more We needed a new roof, and they were the right company for the job.

From the owner: What Makes Us Different:…read more We don’t just finish jobs. We finish strong, with great communication, clear expectations, and a team that takes full ownership from start to finish. Our mindset is always to grow, improve, and raise the bar, both on the job and behind the scenes. That approach leads to what really matters: excellent service for the homeowner. It shows up in how we answer the phone, how we walk a property, how we handle problems, and how we follow through. We install and repair roofing, siding, gutters, and windows. No job is too big or too small. If it needs to be done right, we’re the crew to call.

As a real estate agent, I've had the opportunity to work with this builder multiple times, and they…read moreconsistently stand out. Communication is always quick and reliable, which makes a huge difference when coordinating showings and getting answers for clients. They're also incredibly helpful with the information they provide, and access to their homes is always smooth and easy, especially the homes with self-touring capabilities. Most importantly, the quality of their homes speaks for itself. They're thoughtfully built, well-designed, and something I feel confident bringing my clients to see. It's clear they take pride in their work, and it consistently shows in the final product every time.

Wonderful quality, design, and overall experience in every home I've toured. Everyone I've had the…read moreopportunity to speak with has been professional, responsive, and knowledgeable when it comes to custom home building. Their passion truly shows in the homes they create.

Michael did an amazing job start to finish. He followed up with our insurance adjustor multiple…read moretimes to make sure that every detail was covered. I would work with Michael and The Roof Detective again! Roof installation was scheduled quickly and completed to our satisfaction.

Phenomenal job. They were quick to schedule, worked closely with insurance to get it covered and…read moredid a great job. Our sales rep Brian was also fantastic. Quick to respond, very personable, and when we did have an issue come up, he got his crew out there within a couple days to get it fixed at no charge. Haven't had any issues since. Highly recommend