I thought I had reviewed them before but I had not. A year or so ago I was having an issue with water seeping into my fireplace bricks. Ace discovered that the prior roofer(2017) had failed to seal a gap between the shingles and the edge of the chimney. The roof that was replaced was two layers, and when it was replaced with one layer, that left an inch or so gap between the shingles and and chimney, which they failed to seal and also failed to install proper flashing so that water would drain away from the chimney. Ace repaired the issue and their price was very reasonable. Recently, I noticed paint cracking and dampness in a ceiling. I called the company that installed the roof-as it is nearing the end of the warranty. They sent someone who said he saw nothing wrong, and claimed they might need better ventilation. He said someone would call. No one did. I called Ace, he went up and saw the source of the problem, a bullet hole-likely there from someone's errant New Year's celebration. He fixed the issue within 15 minutes. Ace is responsive, and most important, he acts with integrity and his assessments are credible. Irrespective of 'warranties,' I trust him and will always call him first. read more

They came out promptly, access the situation and provided a fair estimate. After approving the estimate the work was performed quickly and as far as I can tell solved the issue we were having with a roof leak. read more

Found these guys on Yelp and noticed the good reviews- and now they're getting another one. We had a leak in our garage, and I couldn't see why from the ground or edge of the roof. Worked with Steve Reel, start to finish, along with other members of the team. Steve came out and figured out our problem, explained it well, and gave us an estimate (which they ended up beating when the work was finished.) The crew came out less than a week after I gave the go-ahead, and finished up in an afternoon. He came back a few days later and inspected it, and left the bill. Reasonable price for the amount of work they did. Easy to contact, easy to deal with, and no leaks. read more

I will start with the punch line and tell you that I highly recommend Ace Roofing and the service of Steve Reel and his team. While our initial meeting was delayed as messages crossed paths, as soon as he received word that we needed help, he came over right away. Our problem had been on going for several years now. On again and off again as squirrels and who knows what other habitat took comfort and refuge in our attic. We 1st heard them rustling around some years back. Being the brave one and not afraid of heights, I investigated and found where they had chewed through some of the wood and made a way in to our attic. We have and unfinished attic and they I had got in above the master bedroom with its cathedral ceiling so there was very little room for them to move around and we could hear them right above our heads. At 1st we were able to solve the problem ourselves. We borrowed a catch and release cage and easily trapped the squirrels who were squatting in our attic. After relocating them a couple suburbs away, I closed off their entry way with some chicken wire and materials that prevented them from getting in and which they could not chew through. This solved the problem for several years. We only heard them running on the roof but knew they were not in our house. During this time we had issues with shingles as the derecho that came through hit our house hard as there is only a 1 story house to the West of us which serves no protection from the wind. While we had that damage repaired, we had on going issues with random shingles blowing off despite having the roof replaced not that long ago. So when the squirrels returned over the most recent winter, we knew we had a problem again. After the weather broke and it was nice enough for me to get up on the roof, I inspected to see what the squirrels had done this time around. By the time I inspected the damage and wanted to call in professional help, the weather was nice enough that the squirrels had checked out for the summer. I turned to Yelp as with age and wisdom and now a bigger hole to patch, I knew I did not have the equipment to safely attack the problem. Of the 3 contractors that I reached out to, only 2 came to give an estimate. Steve looked at not only the hole and gap which had formed at the roofline, he noticed additional shingle damage that had occurred in random areas around the roof. He provided a quote for both projects. The other contractor, upon hearing that the initial damages came from squirrels, refused to get near the house until I provided a certification by exterminators that the squirrels had been removed. This was an expensive and ultimately impossible task as when I contacted exterminators, their process for remove all was quite extensive. The fact that we did not have squirrels in the roof anymore made the problem even more challenging. The price they gave for the repair as assumed from their position standing on the sidewalk was the same price given by Steve. The fact that Steve also quoted the other singles and had gone up on the roof made him a clear winner. I hired him for the job and asked to be put on his schedule. It took a couple weeks but Steve sent a guy out who spent a fair amount of time going up-and-down his ladder and taking care of all the issues on the roof. Steve followed up a bit later and I let him know that I had not yet had the opportunity to look at the work myself. After I did, I noticed there was was still one small issue that I really wanted to have corrected. Steve was quite responsive and came back over to look at the work. He sent his work man over and with a pretty simple and quick fix, the work was done. I am quite pleased with the end result and appreciate not having to do the work myself. I know for a fact that my solution and workmanship would have been no where near the quality of what Ace Roofing did. I highly recommend you hire him for your roofing needs. I will definitely keep him in file should we have future needs or the squirrels return! read more

I couldn't be more pleased with Ace Roofing. This company did roofing repairs for my son and they came highly recommended. I had a leak in my roof that was shutting down my furnace (unit is in the attic). The owner got me scheduled quickly and kept me informed via call when Steve would arrive. Steve was able to quickly find and fix the problem. He also took photos to show me the repairs he made. This company is EXCELLENT in every way and I highly recommend them. read more

I've known Steve Reel for over 15 years...I have referred him numerous times and he actually is so honest he talks people OUT of a new roof. He educates and could not be more blunt and honest. I would never ever use or refer another roofer, read more

Steve came out on short notice while it was raining and promptly analyzed the issue at hand and provided a free estimate. The work was completed in less than a week and we are extremely happy with the results. Will definitely use them again. read more

Our roof was leaking and Steve came. He kindly offered to at least stop the leak while he gather an estimate. This act saved us so much work and money. He genuinely wants to help you and is someone I would trust and recommend going forward. read more

We had a slow leak in our roof during the deep freeze last winter and the owner came out quickly to provide an estimate. Within two weeks they came out to make the repair and a few weeks later they came to verify it sealed well. We haven't had any more issues since and it was an affordable fix. We will contact them again the next time we have any roof issues. read more

Really do like Steve Reel, the owner. Is local and does a good job for his customers.

Responsive. Personable. Fair. Excellent work. Honest! 100% recommended! I would hire him again with zero hesitation. read more

We had Steve do some work to repair a small leak in our roof. He is very friendly and easy to work with. The work was done quickly and on schedule, and with a money back guarantee. Unfortunately the leak returned within about 6 months. He came by and looked at it and I had the refund check in my hands in two days. I don't fault his workmanship on the attempted repair, he had tried a fix that was simpler and much less expensive than what it apparently needed. But it is refreshing to have a company that stands by their work unequivocally. read more

It's hard to find someone who can do a quick turnaround and Ace was awesome. I left a message, heard back the next day and had someone out within 48 hours. Steve did a great job and was friendly and efficient for a few small soffit and roof repairs. Would recommend them and also will use them for future roof repairs. read more

Steve is very professional, honest, knowledgeable, and does great work! I wouldn't trust my roof to anyone else!

Ace Roofing was the perfect solution to our gutter problem. I called them, scheduled an appointment, and the next day had a roofing/gutter expert fix the problem in less than 30 minutes. The cost was reasonable too. I would recommend Ace to anyone with roofing or gutter problems. read more

We had a small leak in our roof. Got a repair estimate from a large roofing company who would not guarantee their work (they said they would "work with us" until they got it right). Got another estimate from ACE - their price was a fraction of the big company's and they offered a one year, money back guarantee. read more

We own several rental properties in Central OH area and have used Ace twice this year. Once to repair a foam roof that had a large hole cut out when new chilling tower was installed. This roof repair work had to be scheduled as soon as air conditioning repair was finished and Ace understood the need to be available on a moment's notice. None of the other companies we called would help. Ace did a great job at a very reasonable cost. In the second instance, we lost a flashing around the chimney on another building. Ace came out immediately and charged very little for efficient service. read more

I thought I had a major issue with my roof when I noticed a huge amount of foliage growing dangerously close to underneath the shingles. I called Ace Roofing on Friday before Memorial Day weekend, and they scheduled Steve to come out promptly on Tuesday to give me an estimate. I prepared myself for the worst since the vines were extremely overgrown. When Steve arrived, he calmed my nerves by telling me the issue can be relatively common. I had just come from a piano lesson, so we happened to fall into a discussion about music, since it turns out Steve moonlights as a musician himself. After we geeked out for a few minutes, he told me he would go up and clear the vines from the roof and check for any other issues too. Once on top of the roof, he advised there was nothing happening except some very fertile soil and some potentially very tasty basil, had we not caught the issue in time. I was extremely relieved since, honestly, I was prepared for a huge upsell and probable fear tactics. But Steve put the soil/foliage in a bag and helped me carry it out since it was quite heavy. The entire job was more than affordable. I can't tell you how much I appreciated it. I definitely will be calling Ace for any roofing issues at all. I advise anyone with any roofing issues at all to do the same. Ace/Steve are trustworthy, efficient, great to work with and have an amazing reputation for doing the best roofing job of anyone I've found. read more

I had a leak in my old 3-tab shingle roof and Steve came to the rescue in March. He told me I did not need a new roof yet and since he works with metal roofs he would put in metal flashing in that section and several other spots worn through from scaffolding and replace flashing around pipes. Other contractors only planned on sealing the area for the same estimate. Steve came back to inspect the work of his crew and tinkered around up there until he was satisfied. He has a high attention to detail. No problems since then. I'll return to him when it's time to replace the roof. read more

Out of all the contractors we interviewed, we chose Ace Roofing to install our new metal roof. We felt we could trust Steve to do a good job and were not disappointed. They finished on time and the roof looks great. We wouldn't hesitate to recommend him to others. read more