I was absolutely convinced I had a major drainage design problem. My underground downspout lines drain to the street ditch, and after seeing water back up around a riser pipe, I was certain the issue was a site engineering flaw. In my mind, there were only a few possibilities: the lines needed to be re-pitched, the ditch connection needed to be lowered, or the whole system was somehow hydraulically inadequate. I had this drainage system installed just last fall, so the idea that it could already be clogged seemed impossible. Enter A+ Gutters & Drains. They came out the very same day I called. After I walked them through my highly sophisticated theory of grades, elevations, pitch, and drainage design, we headed to the discharge point at the street ditch. The technician took one look and smiled. "There really shouldn't be a glued-on end cap with a tight grill on it. These tend to back up and clog." "No way. Not already," I replied. "Would you like me to check?" he asked. A few minutes later, after attempting to pry it off with a screwdriver, the cap ultimately had to be cut off with a Sawzall. What was waiting inside? Inches of roof shingle granules, debris, and enough gunk to completely prove my engineering theory wrong. In about five minutes, A+ solved the mystery that I had mentally escalated into a full-scale drainage reconstruction project. To their credit, they graciously cut off the other problematic caps as well and explained why they were destined to clog. No upsell. No unnecessary work. Just an honest diagnosis and a simple fix. As I stood there processing the fact that my "catastrophic drainage failure" was really just a blocked outlet, the technician smiled and said, "Bring on the rain." And with that, he was off. Was my ego slightly bruised? Absolutely. Did A+ save me from chasing an expensive problem that didn't actually exist? Also absolutely. I only wish I had called them first. From now on, A+ Gutters & Drains will be my first call for anything related to gutters, drainage, or water management. Fast response, honest expertise, and a team willing to save customers from their own overthinking. That's a combination that's hard to beat. read more

My gutter was backing up due to a downspout not being able to drain. This was a result of ground settling causing damage to the underground drain line where that downspout flowed. The estimator recommended replacing the existing gutters around the entire house with a larger size ($10-12K) - completely ignoring the root cause of the issue. As this expense was outside our budget, his recommendation was to call back in a few years when I had enough money saved to pay for it!!! An immediate fix was needed... he reluctantly agreed to provide an estimate to relieve the affected gutter by adding a new downspout in a different location to connect with the underground drain line where it was flowing properly. I contacted two other gutter & drain companies and amazingly their first advice was to do the latter (add a downspout)... and both quotes came in less than half the cost I was quoted from A+ Gutters & Drains. Providing a cost-effective resolution was not in their best interest. Be aware! read more

PAYING FOR RESULTS, NOT IMAGE. Our basement was flooding and it was determined that we needed a new drain line in order for an our sump pump to work correctly. We had a few quotes. Some more than 5K for a 100 foot drain line. When I contacted A+ for an estimate, they beat the nearest estimate by almost $1500 dollars. That's a big savings. What's the difference? The other companies who bid the job showed up in fancy jumpsuits and vinyl laminate work vans with computers inside. The guys from A+ showed up in tshirts and a red station wagon. They were polite, worked very hard, and had the job completed in two days which is what I was estimated. They also showed up to start the job within 1 business days of OUPS flagging the utilities on our property before the dig. I would recommend A+ for anyone looking for quality work at a great price. If you want to pay more for someone in a starchy jumpsuit with high tech vans, you can message me for a referral... read more

Was very pleased at the speed, quality and care they took in cleaning my gutters. The guy even came to me door to ask if i would move my car so that the leaves and dirt does not fall on it. I searched around and these guys prices were right inline with what i had expected. Others were high on something because their prices for this service was way overpriced read more

I have a 6' privacy fence with a locking gate because I have two dogs. These guys came and cleaned the gutters while I was away and I guess climbed over into the backyard and chose to leave that way instead of the way they originally got on to the roof? They "closed" the gate behind them but obviously couldn't latch it from the front, it's not possible. They texted me a picture of the clean gutters but failed to mention anything about the gate so when I got home and let the dogs out they pushed the gate open and got out. I was really annoyed but decided that I'd still use them because they were so much cheaper than everyone else... Now they've doubled their price this year (despite the info here and their literal website name they are not $75 but $125) and for that price it's not worth hiring guys this careless. read more

Joke of a company. Gives you a day and a time frame they will be there and just never show up, no call no email no nothing. Then they show up the next day demanding pay for their "service call". As far as even threatening litigation for "wasting their time". Please do not use this company. Please find another local business to support or even go with a national chain. read more

Our basement has been flooding regularly, so we brought in a structural engineer to assess the damage, and he told us to get our gutters cleaned, along with other work that had to be done. After looking at various companies, this one came highly rated, and their website listed a nice special, so we reached out. Jerry came out a couple hours after our initial call, which was a pleasant surprise, after getting as much rain as we did last night. Same day visits are hard to come by these days, so it was much appreciated. He was very upfront about the job, time-frame and cost. After he was done, we instantly saw the benefits of his work - water came pouring out of the drainage pipe in the road. Our gutters were very backed up. He went over some basics about things to look for, ways to help remedy any potential issues, all in all, we are very pleased. They came, they delivered. We will be calling A+ the next time we need them cleaned. Very satisfied customer. read more

Spoke to them 3 times assuring me they will be in contact . It's been 2 weeks and still no reply .

Doug did a great job. We're very happy with A+ Gutters. We thought we needed both upper and lower gutters but Doug discovered that we already had guards on top and they were clean. He also noticed a bees nest that maybe blocking my drain so I'm addressing that. He did install guards on my lower drains. He showed up on time and was very professional and honest. read more

Called several times to schedule an estimate for gutter replacement and I was told that the service department would call me back to schedule. The second time I called I specifically told them that no one called me back the last time and that I thought they should be aware of that. They told me they would let service know and I can expect a call back. Never heard back. This review isn't to scare customers away but rather to let management/ownership know that they are loosing business because someone can't or won't do their job. I've moved on to another company so you lost this customer. Just acknowledge that you will address this with your team to improve the next customers experience and I will take down the review. read more

This is the first time using A+. The company was very quick in responding to my call. The service was as expected and a little more. I had a gutter that needed to be secured, so the team that came did this as a courtesy. Very nice. I have a policy, if you don't make your living on a ladder then you don't belong on one. That goes for roofs. Don't do it. Just call A+. Easy, Affordable and Convenient. Thank you Guys, read more

We scheduled A+ Gutters to clean the gutters on a new property we had purchased. The home is over 100 years old & in general needed repair, so when they said that we needed gutter & facia replacement. The techs removed old gutters, replaced the facia & reran the new gutters per our request. Andrew was easy to work with and professional. read more

I scheduled with this clown to come out and clean my gutters. Not only does he not show up, but he doesn't return my text asking when he would be there, and he doesn't call. A+?? More like F-! read more

Very pleased with A+ Gutters! Jerry arrived on time, provided step by step information on what he found and was honest and upfront about additional areas that needed attention. The work was excellent and the price was very reasonable. We have worked with A+ before and will definitely call for future needs. Thanks A+! read more

Awful work and would not fix all of their mistakes even after admitting they screwed up the entire job. Do not hire this job shop place.

They stayed on top of things. Andrew promptly returned calls. Brian did the work and cleaned up after he was done

Emailed the company to clean our gutters and underground lines. Was assured that I "was on the schedule" and it would be done within 5 business days. After 2 weeks, I reached out the company and inquired as to their anticipated timeline. They assured me it would be done by the end of the next day. Nobody showed, nobody ever contacted me - clearly they do not value potential customers. read more

This company may be good at gutters but the people who work for it are completely unprofessional. Making threats and acting like children. I will never use this company and will make sure anyone I know does not use this company. read more

Non-responsive. Promised to do the work several times but never showed up. When finally arrived, sent workers who did not know what they were doing. Cut two water lines and never fixed. Called several times and got no response. Expensive to other providers read more

Called for an estimate and they didn't call me but actually came to our place at 7:30-8 pm without calling ahead of time. We own a condo and asked them to clean our gutters for the entire building. Then, they did our unit and just left the stuff from the gutters in our yard. They also just left. They didn't talk to us about payment or anything and when we asked they said they'd just send us an invoice. Unprofessional wouldn't recommend. read more

I contacted this company to get an estimate on my back porch gutters. One week later, still no return call so I called again. Someone came out that day and said he would have an estimate to me by that evening. Two weeks later, never got the estimate so I called back. Spoke to someone on the phone who said he would get an estimate to me. Still haven't received anything. read more

Had them come out to clean gutters as part of a real estate deal. Prompt service, good work and completely professional. Will work with again and recommend to others. read more

Andrew answered my call and request in a timely manner. Did a fantastic job onsite and provided reliable and honest recommendations. Highly recommend and will definitely reuse! read more

We will be a repeat customer, for sure. The owner is attentive and makes sure the job is done correctly. Thanks, Andrew!

The crews did a great job onsite and service is prompt. Will definitely reuse their service.

A+ Gutters sent Rob to do our gutters. He did a good job, was efficient and polite. He told us he was a great carpenter and suggested he could do other jobs for us including building some steps, recovering our roof and other carpentry jobs we needed.Based on the gutters we agreed to have him do other jobs for us. He asked for partial payment and promised he could have our steps done on the weekend. He did not show up. He had major personal problems but assured us he could get the work done. He would show up and do something small to indicate that he had been there but no steps, counter tops not installed, etc. etc. He would ignor calls and when we did get in touch with him and asked for him to complete the jobs he contracted for he became belligerent and threatened physical harm. Beware. Not all their contractors are honest or reliable. read more

Awful service and too expensive. On top of that, I was belittled when I confronted management about my experience. Unbelievable.

Received an immediate response to my request to clean my gutters. They were out the next day and gave me a courtesy call to let me know they were there because I was at work. Then I got a PDF invoice the next day and I made a quick P2P payment. Piece of cake. Great communication and half the price I paid a different company last year. read more

Called A+ gutters and they came out the next day. Turned out I needed a new line ran and they had the job done within two days. The crew that came out was hard-working and did all they could to resolve my drain problem on budget without compromising quality. I would highly recommend them for anything from annual cleanings to bigger jobs. Hard-working and honest. read more

Easy to get in contact with. Called when they said they would. Very polite. Showed up gave a a reasonable quote and they did the work right then. Gutters cleaned and re-secured. Only time will tell if they did a good job but as it stands I couldn't be happier with the work. read more

A+ Gutters installed a sump pump in a condo building for Colony Hill Condominiums on the west side of Columbus. The sump pump only pumped out the water one time in the crawl space under the building. The property manager is trying to contact Andrew for him to return and fix/replace the sump pump. We have left numerous voice messages and I submitted a form on his website. The crawl space now has about 10" of water plus lots of mosquitoes. I got a skin infection on my arm trying to take pictures of the water in the crawl space. This resulted in a visit to an urgent medical care facility and 10 days of antibiotics. The Health Dept. has also been contacted to spray the area. Business owner is Andrew L. read more

I used A+ Gutters and the service and professionalism was on point. Gutters were cleaned in a timely and efficient manner. The gutters hadn't been cleaned in years so there was a good amount of debris. Cleaning was well done and I would definitely use them again. read more

They cleaned my gutters and re-attached a length that continued to come away from the house. Service was incredibly fast and inexpensive. Was able to deal with me for my tenant's house and work with me from a distance. He even filled-in a hole that a woodpecker had made. Definitely recommend. read more

I'm surprised to see this business with such high ratings. We called off a sign we saw by our subdivision. The company was quick to respond via text but quoted us more than what their sign was advertising. The service man explained why our house would be more expensive and we didn't discuss further. A month or two later I get an invoice for gutter services performed. My gutters were obviously not cleaned, not to mention I have a security camera on my property and I'd know if someone had come while I was away. I texted questioning the invoice with no response, then followed up with a VM. He finally returned my call and argued that I was wrong and the service was done! He stated they had some GPS tracker to prove it our something? Anyway, when I told him I had our text message conversation on my phone which clearly shows I did not agree to a price or the service being performed he all of a sudden back tracked and said to forget the invoice. This is at the very least a very poorly run business and at the worst an attempt to scam. read more