The owner came out to meet with us and was personally involved from beginning to end. This was not…read morejust another roofing project, he treated this by looking at every detail through our eyes. He constantly made insightful and reasonable recommendations and presented creative solutions in replacing the entire roof. At every step, he was consulting with us and helping us to get the best results in the most cost effective manner! Keith put the best interests of The Refectory above all else and his refreshing approach set him apart from every other bidder. His team executed with the same high level of excellence and Keith's on-site presence and follow through and adjustments on the job, far exceeded our highest expectations. We would highly recommend him for any project you are considering!

Great experience when they installed my roof almost 10 years ago. Since then, in a relatively…read moreshort period of time, I had to call them because of leaks-leaks through the kitchen exhaust fan onto the stove, leaks through the water heater exhaust vent onto the basement floor, leakage/seepage through my chimney bricks, shingles not properly aligned with my gutter-such Of those 4, they only properly corrected two issues The 5th time was prior to July 4th this year when I noticed a place in the ceiling paint that appeared and felt damp. Called them. The person who came on the 1st was nice, went on the roof, said he saw nothing. Looked in the crawl space from a ladder--he didn't go in, and said it was a condensation/venting issue-they installed the roof vent when they installed the roof, and that someone else from the company would follow up. Emailed them on the 13th about the f/u. No response. Called another company. He went up took photos and there was a bullet hole in the shingle. He repaired it immediately. As the 614 inspection was done before the 4th, and I noticed the dampness in the ceiling before the 4th, the hole was likely there on the 1st when he said there was nothing wrong. Even if the roof warranty would not cover that kind of damage, it would have been nice to have received accurate information on the 1st, so that I could have had it repaired. It is probably good that they didn't follow up because I might have ended up spending unnecessary dollars to 'ventilate,' when ventilation was not the source of the problem. Nevertheless, since it is so close to the end of the warranty, I question whether they didn't follow-up because they didn't want to honor the warranty. To me, properly diagnosing and correcting 2 out of 5 issues after installation-4 within the first 3 years of installation, that are directly related to properly sealing the water heater vent pipe, properly installing flashing, installing the appropriate kitchen exhaust vent or properly aligning the edge shingles isn't stellar performance. As I have learned the hard way, there's more to roof installation than nailing on shingles.

complaints: "Absolute nightmare. This place should be called…read moreBastard Construction for the way they treat their customers. They are all smiles and promises during the sales pitch, but once that contract is signed, you'll never hear from them again. The crew left tar stains on my siding, ruined my landscaping, and I'm still finding nails in my driveway weeks later. To top it off, I found a leak after the first storm, and now they are completely 'ghosting' my calls. Do yourself a favor and hire literally anyone else."

We have been very happy with service, response, and quality of construction. We had an entire…read moreexterior upgrade, including roof, siding, windows, soffits, and painting. We would recommend!

We are so grateful to Muth Roofing for the excellent work they have done on our 1931 house over the…read moreyears. In 2001, we hired Arrow Roofing because they weren't too expensive. After several years of replastering and repainting the third floor after leaks, none of which were fixed permanently by Arrow, we paid Muth thousands of dollars to fix all the roof problems and install new gutters, gutter covers and downspouts. No more problems! A few weeks ago, they replaced our roof and did a terrific job. I was especially impressed, during the estimate process, that Chad Muth noticed nail pops and cracks on our finished third floor ceiling and realized they were a sign of poor ventilation. He climbed into the insulation-filled parts of our attic to diagnose the problem and come up with a solution. The poor ventilation is most likely the reason our shingles failed prematurely. They sent over an energetic crew of 5 who got the job done in two long days. They were polite, the crew boss spoke English, and they did a good job cleaning up. During the job, Chad or one of the other supervisors popped over frequently to check on the progress of the job, and Chad came over afterwards to discuss our 50-year transferable warranty and make sure everything was okay. The roof looks great, there are no leaks, and the attic now has good ventilation.

Muth & Company put a new roof on my house and refuses to fix the problems they caused. They cut…read moregaps in the decking at the peak, realized their mistake, and then just covered the gaps with shingles without replacing the wood they cut out. They left a bathroom ceiling vent unconnected to its roof vent, causing all of the moisture from the bathroom to vent into the attic instead of outside. They installed only half a ventilation system (the exhaust half), claiming they have no obligation to meet the building code requirement of making sure the other half of the ventilation (intake air) was supplied by soffit/eave vents. My soffit vents were blocked. The Muth warranty requires them to comply with the building code. The holes in the roof, the bathroom venting into the attic, and the blocked soffit vents caused black mold to grow in my attic. When I made a warranty claim, Muth wanted me to pay for the corrections. I did--with other companies. Muth won't reimburse me under their supposed "ironclad guarantees." I filed a complaint with the Better Business Bureau. Muth denied all responsibility and told the BBB that it never complies with the building code intake ventilation laws. If you have a Muth roof, you might want to check your attic for mold and soffit vents for blockage.

Great company! We needed our chimney cap replaced because a previous company did not do the things…read morethat should have. Brandon came out and got the ball rolling for us! They said 6 weeks but were back out in 4 to get the new cap on. Everyone is very professional and friendly. Highly recommend and we will be using them whenever we decide to get a new roof.

Do not use! I chose this company, even though their price was a bit higher, based upon a family…read morereferral and the initial consultation with their salesperson. They arrived on time to do the work and did not leave much mess, but there was no follow up. I was told there were a few tweaks that needed to be made to the roof and chimney, and that someone would come to walk me through the job once those repairs were made. No one came. I called several times with no response. I finally received a call back from the sales person and we made an appointment which he asked to change last minute and was then he did not call or show. I'm left to pay for an inspection from another company to insure the work was completed properly and have ordered the gutter guards they were to provide from another source. What a time drain and disappointment. I do not recommend.

We have no clue what caused the problem but my husband noticed as he pulled into the driveway that…read morea portion of our gutter had come attached from the roof. There had not been any weather or wind to cause this - it just happened. And it had not been that way when we he left for work in the morning. I took a photo and entered a request into Yelp asking for estimates for the roof repair. Timeless Exteriors was one of the first to respond. They were able to come to the house pretty quickly and assess the problem. It was not something that could be immediately fixed, so they promised to send an estimate the following day. As promised, we received the quote and scheduled the work. Timeless Exteriors communicated well, showed up as promised and finished the work in a timely fashion. We were charged as quoted. They did a nice job in the fix and we would hire them again. But hopefully that won't be necessary any time soon. Highly recommend.

So thankful for the job Timeless Exteriors did on my gutter installation! The price was reasonable…read moreand I will be using them for future projects! Thank you so much for your exemplary work ethic and steady communication during the process!

Warren and his crew replaced our roof and siding after storm damage this past Spring. They were…read moregreat - worked with our insurance on the claim. The onsite team was friendly, fast, and thorough, and the final product looked great!

Your company has been relentless with knocking on our door multiple days and ignoring no…read moresolicitation signs - you leave cards so we can figure it out. And today, after knocking once earlier, you parked in my driveway the second time and knocked AGAIN. We have a baby and this is the second time you woke him up. Next time I see you again, I'm calling the cops since you are trespassing. This generation does not even want to answer our phones - what makes you think we want you at our door?

I needed to have my floors refinished after some water damage. Spoke with Shannon. Extremely…read morehelpful and professional. Was able to assess the damage and get a quote promptly. The work was scheduled a few days later and the floors looked great. Would highly recommend and I will use them again in the future.

After "fixing" my chimney and being told he never promised it wouldn't leak, I had to spend a bunch…read moreof money not only redoing his work, but also hiring a lawyer to remove the fraudulent lien he put against my home. Avoid!!

Established business in Clintonville. Professional, honest, responsive, reliable. They first did…read moresiding, roof, and gutters in 1974. And I'd use them again.

I am renting a house and the landlord had this company replace the gutter on the roof. The…read moreinstallation of the gutter was good and it appears to be of solid construction. However, they left the property messy (sawdust all over the back walkway) and took my gardening bucket I had stored by my back door. I called to let them know that they took my bucket and they acknowledged this, but have never returned it. I've had better experiences with home repair companies.