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    Ratliff Contracting

    4.2 (5 reviews)
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    Benchmark Roofing & Restoration

    Benchmark Roofing & Restoration

    2.4
    (17 reviews)

    Very professional. beware of this company I had to report them to the Better Business Bureau.read more

    Consumers & Insurance Companies, beware!…read more We entered contract with Benchmark on January 11th, 2022 after experiencing water loss from a faulty bathroom faucet on December 14th, 2021. Our contract was signed with Benchmark for $14,795.78 to perform work including flooring, drywall repair, painting, vanity replacement, etc. Benchmark's contract in the bottom right hand corner includes insurance work addendums which were not filled out by the project manager, were not orally disclosed to us by the project manager nor did we as home owners initial or sign to the terms. It is important to note that we were referred to Benchmark by our insurance company and were not required to utilize this company but elected to. (All loss dollars were paid directly to us and were instructed we could hire any contractor we chose to.) Upon work completion in April payment was made to Benchmark in full. Unbeknown to us, Benchmark filed a supplement for additional work they claim to have completed in our home that was not included in the estimate for $2,327.37. After several written communications back and forth with the company owner, our adjustor was included. It was discovered that Benchmark furthermore did not updated the insurance estimate to include the real costs of materials used for repairs. This includes hundreds of dollars saved on a vanity/countertop and thousands of dollars saved by the hard wood flooring we selected being on close out. In addition, we were "required" by Benchmark to work with Rite Rug flooring. During this process, we replaced the additional carpet and flooring in our home in order for all rooms to match. We learned that Rite Rug adds around 20% of the invoice when working with Benchmark due to this being insurance work. Benchmark refuses to acknowledge this as true though the invoices once migrated to our names directly were around 20% lower and essentially mirrored what our neighbor had just paid a few weeks earlier for the same material and square footage. From our insurance adjustor's perspective, this dispute became between us as consumers and the contractor. Several emails from the owner included the language "we will move forward" with the assumption that they would file a mechanics lien on our property. The supplement has been paid to them at this time as we work with the Ohio Attorney General and the Ohio Department of Insurance Fraud & Enforcement Division. Hundreds if not thousands of dollars related to this claim belong to consumers or insurance companies related to this claim, not this contractor. Consumers are price gauged via increasing insurance rates from these types of poor unethical behaviors. Consider hiring a different contractor to perform your work.

    Newman Roofing

    Newman Roofing

    5.0
    (24 reviews)

    The entire team at Newman Roofing is excellent. This is a company that gets customer service right…read more My thanks to Eddie, Dan, Mitch and the team. They have good character, strong work ethic, and take pride in the service they provide. I would trust them for any future work and would highly recommend them. Jonathan and Denise

    Newman Roofing has less of a Yelp presence than on other sites. My kid had a leaky roof and was…read morewading through all the options. You've seen the circulars and the signs in yards. But is the company reputable? And do you really want to go with a relatively new company even if is owned by your buddy. He decided, no. Newman is competitive with hundreds of 5 star reviews. He went with Newman. Subsequently we had a hail storm and neighbors were advising us to get our roof checked out. Our roof was 20 years old. I wanted to be honest with the insurance company and not submit a claim unless Tyler from Newman,who came out to give us an estimate, was sure we needed a new roof and we suffered damage beyond normal wear and tear. Plus we had 2 houses. Well one needed a new roof and the other one likely has another couple of years left. As an aside, if you turn in a claim to your insurance company, even if it is denied, you risk higher premiums or cancelation. That is why it is important to have Newman Roofing spend time assessing. In our case, our roof was more wear and tear with minimal hail. Dan and his guys were on time, even early. Weather has consistently been in the mid 90's. I was worried. But Newman keeps them well supplied with hydration. 14 man crew meant lots of vehicles, even a dump truck but they were minimally disruptive to our neighbors. Furniture moved, netting put up to minimize construction mess on house and garden areas. And then they went to work. All I can say is WOW. I am so pleased. When they were finished, the cleaned up all the mess, including using a magnetized thing for nails in driveway, patio and grass. The yard, the patio, the driveway, the porches are SPOTLESS. I highly highly highly recommend Newman Roofing. They did my kid's. They did this roof and in 2 years they will do our other roof. Price is good too.

    Ratliff Contracting - roofing - Updated August 2026

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