Pictures are 10 months after they "cleaned" gutters. These gutters are high and they just didn't…read moreclean them. They said they did, but they did not. All of the other gutters on the lower level remain clean. Also they stood us up twice for service, I let it go because things happen, but I will not let paying for someone to not do the job go. Find a different company.

We had a gutter installed and within weeks, it was leaking in the middle and causing rain to get…read moreinto our screened porch. My husband tried on numerous occasions to call and email but no one returned his calls/emails. Over time the gap has worsened and with the heavy rains this weekend, our screened porch flooded. We have video on the rain pouring down between a gap in the gutters that was not properly sealed when installed. Stay away from this business unless you are ok with no follow-up if there are issues with the quality of the product and installation.

Beware of this company I had to report them to the better business bureau for a couple of reasons…read more They were assigned to my insurance claim to have my house repaired in a time of need. I remember vividly me and my adjuster reached out to them multiple times for two months with no response even though they have been assigned to this claim, after no response, me and my adjuster decided to report them to the insurance company only after we reported them to the insurance company they started responding to us after a two month delay. I decided I did not want to move forward with them for repairs because of this, And had to seek out a new construction company to do the repairs. I do not recommend this company at all if you're looking for a company that is responsive, professional, or with integrity.

Consumers & Insurance Companies, beware!…read more We entered contract with Benchmark on January 11th, 2022 after experiencing water loss from a faulty bathroom faucet on December 14th, 2021. Our contract was signed with Benchmark for $14,795.78 to perform work including flooring, drywall repair, painting, vanity replacement, etc. Benchmark's contract in the bottom right hand corner includes insurance work addendums which were not filled out by the project manager, were not orally disclosed to us by the project manager nor did we as home owners initial or sign to the terms. It is important to note that we were referred to Benchmark by our insurance company and were not required to utilize this company but elected to. (All loss dollars were paid directly to us and were instructed we could hire any contractor we chose to.) Upon work completion in April payment was made to Benchmark in full. Unbeknown to us, Benchmark filed a supplement for additional work they claim to have completed in our home that was not included in the estimate for $2,327.37. After several written communications back and forth with the company owner, our adjustor was included. It was discovered that Benchmark furthermore did not updated the insurance estimate to include the real costs of materials used for repairs. This includes hundreds of dollars saved on a vanity/countertop and thousands of dollars saved by the hard wood flooring we selected being on close out. In addition, we were "required" by Benchmark to work with Rite Rug flooring. During this process, we replaced the additional carpet and flooring in our home in order for all rooms to match. We learned that Rite Rug adds around 20% of the invoice when working with Benchmark due to this being insurance work. Benchmark refuses to acknowledge this as true though the invoices once migrated to our names directly were around 20% lower and essentially mirrored what our neighbor had just paid a few weeks earlier for the same material and square footage. From our insurance adjustor's perspective, this dispute became between us as consumers and the contractor. Several emails from the owner included the language "we will move forward" with the assumption that they would file a mechanics lien on our property. The supplement has been paid to them at this time as we work with the Ohio Attorney General and the Ohio Department of Insurance Fraud & Enforcement Division. Hundreds if not thousands of dollars related to this claim belong to consumers or insurance companies related to this claim, not this contractor. Consumers are price gauged via increasing insurance rates from these types of poor unethical behaviors. Consider hiring a different contractor to perform your work.

I thought I had reviewed them before but I had not. A year or so ago I was having an issue with…read morewater seeping into my fireplace bricks. Ace discovered that the prior roofer(2017) had failed to seal a gap between the shingles and the edge of the chimney. The roof that was replaced was two layers, and when it was replaced with one layer, that left an inch or so gap between the shingles and and chimney, which they failed to seal and also failed to install proper flashing so that water would drain away from the chimney. Ace repaired the issue and their price was very reasonable. Recently, I noticed paint cracking and dampness in a ceiling. I called the company that installed the roof-as it is nearing the end of the warranty. They sent someone who said he saw nothing wrong, and claimed they might need better ventilation. He said someone would call. No one did. I called Ace, he went up and saw the source of the problem, a bullet hole-likely there from someone's errant New Year's celebration. He fixed the issue within 15 minutes. Ace is responsive, and most important, he acts with integrity and his assessments are credible. Irrespective of 'warranties,' I trust him and will always call him first.

Steve stopped by for a quote today on chimney mesh repair on my home. He was very thorough and…read morehonest about the repair. I also asked him if my roof had sustained wind and hail damage and again thoroughly explained what the shingles would look like if they had. (A previous company suggested I had damages that should be put through for an insurance claim, which would be fraudulent.) My roof was fairly new when I purchased my home a few years ago, but if I need repairs or a new roof in the future, my first call will be to Ace.

The previous owner of my house installed Windows from American WeatherTechs that came with a…read morelifetime warranty. Our inspection report showed the seal had failed in just one window. American WeatherTechs replaced it for free. The windows are a decade old and the house had been sold, but American WeatherTechs stand behind their lifetime warranty and will transfer the warranty once. Lou was responsive and flexible to schedule around my work hours. We decided to buy a patio door from them now that we know they are good about warranty claims.

From the owner: American WeatherTECHS, LLC is the premier windows, siding and roofing provider in the tri-state…read morearea including Cincinnati, Dayton, Columbus and Northern Kentucky, with an aggregate 85 years of experience. Combining superior products and services with unbeatable value is the focus of every American WeatherTECHS, LLC project. We were founded in 1995 as a gutter company, and now provide replacement windows, siding, roofing, entry doors, gutters and more. We are a Preservation window & siding dealer/retailer. We also are a partner with GAF for retail roofing and storm damage experts. We are passionate about giving back and making the community a better place. A portion of each sale is donated to an organization in our community.

Scott is the absolute best! He came to my place the same day that I called and quickly diagnosed…read morethe problem. I had an old cracked rubber roof pipe collar that caused a leak. Scott gave me the materials and advice to fix the problem myself free of charge. Very helpful, very honest. Highly, highly recommend!

Hibco Roof did a great job on my roof! Highly recommended. On time as promised and did a great…read moreclean up.

Kevin is fantastic. I had him install gutter guards on my whole house a couple years ago and when…read morewe had a problem later due to some roofing, he came back and fixed it. He also installed a new downspout at higher capacity to stop some overflow problems we are having and it works beautifully. Everything is well done and at a very reasonable cost. I highly recommend this business!

Kevin at Arrow Gutters was very responsive to my service request for a quote on gutter replacement…read more He responded immediately, had a quote the next day and gutter replaced the same week. Quality service, fair pricing and attention to detail. Great job, Kevin, I will be using you for my gutter guard replacement as well!

I was looking for a roofer and started with going on the internet and reading reviews then I…read morevisited each website. I was impressed with how Bone Dry presented themselves and just had a good feeling about calling them. They setup an appointment with a salesman Gordon Rodgers and he was very nice and helpful with determining what the house needed and what we wanted to be done. Price was reasonable and we received discounts depending on certain things which helped. Scheduling was easy. The day before the roofing crew came out I was given a courtesy call who to expect and supervisors name . The next day the crew came out and began working at once to make sure things would be covered for safety to the landscape and windows. Program director appeared to make sure the crew was on schedule and helped out with getting things hauled away from clearing the roof. Supervisor came to help with directing the actual install of the roof and later the chimney flashing. When all was finished , the crew did an exceptional cleanup up of the surroundings . Appreciated their bosses came out to check on how things were coming along and if I had any questions. Liked the fact that pictures of each step of the process were forwarded to me until they were done. Work was done nicely and very satisfied. . The crew and guys in charge were super nice and worked consistently to get things done. Kudos ! Kathy M

We are going on 3 weeks now of being told 1 thing then something else another day. Is the roof leak…read morefixed NO. 1. Someone came out and slabbed on something to fix the leak. My husband flew his drone upnand we could see it wasn't sealed. Plus we had rain that night and yes it was wet. 2. Husband called and they said they had to order supplies to fix it. They would call us because it could take 3 WEEKS to get the supplies. 3. Husband called back and they were shocked it wasnt fixed yet. 4. Scheduled to come out. Didnt show. 5. Sxheduled to come out. Didn't show. At this point do we trust the work they do if they come out? What is going on?

Very prompt and professional. Recommendable !…read moreClean and safe. No issues. Worked hard and got the job completed in one hour.

From the owner: Gutter Slayer is the premier seamless gutter installer serving Lewis Center, Westerville, Delaware,…read moreand surrounding areas. We don't just install gutters--we forge unbreakable defenses against rain, snow, and debris. Our seamless gutter systems are precision-engineered and expertly installed to protect your home with unrelenting strength.

Purchased a new 3 panel sliding door from Apco. Greg provided excellent assistance in our decision…read moreof style of door that works best for our situation. The price was very reasonable and quality of the product was exceptional. Finally the installation team of Aaron & Jason were meticulous & master craftsmanship. They were definitely the A-team and left the workspace spotless. We felt they went above & beyond for their customers. Thank you!

I hired Apco for deck and patio. It took them over a year to complete the project and even at the…read morecompletion of the project and my vocalization of my unhappiness with the patio, they were willing to reimburse me $300. Despite the patio not being treated before winter, then when they did come out it was a terrible finish and another company corrected. The patio is not level in a couple areas and the custom stamp and cuts they made in the patio were not lifted up causing a bubble like look. Also, while completing the project, I called in numerous times to complain, I would have people come out at the end, but after several services calls and nothing accomplished, I finally stopped fighting and said I would leave a review. So there's my reviewMy patio was never finished properly and it makes me very sad as I spent $53,000 so be very careful when hiring the correct pick for your outdoor patio.