Do not order from Bed Bath and Beyond. There customer service team will not even listen to you. I…read morethink they are robots. Go thru your credit card company for refunds because Bed Bath will not acknowledge any errors on their part. PLEASE DO NOT SHOP ONLINE WITH THEM NO MATTER THE DISCOUNT...

I ordered a rather expensive item online and canceled it within 24 hours. I have been through three…read moredifferent Bed Bath & Beyond associates trying to get reimbursed. I have never been so harassed bullied and made feel that I have to keep a product that I do not want nor have I still waiting to be reimbursed. I will update whether I have to get an attorney or I get reimbursed. do not buy from Bed Bath & Beyond.

They replaced my bathtub and surround. They insisted the work would take 2-3 days. It took them…read moreTWELVE WEEKS. Between Bath Tune Up and their subcontractors, I had 5 different contacts I worked with and scheduled separate appointments with- each of whom told me different things. None of them seemed aware of discussions that I'd already had with the others. Multiple times they either didn't show up for appointments or canceled last minute (especially frustrating when I had taken time off work to be home for the appointment). To their credit, early in the process they identified a leak in the side of our house that we needed to fix immediately. Bath Tune Up paused their work and was very patient while I got the leak fixed. After 10 days I notified them that the leak was fixed and the bathroom work could continue. It took them 9 weeks after that to finish the work. Also to their credit, multiple times when I complained about the quality of the work they did send someone out to see and then later come out to fix the work. However- this required a ton of time and management from me. I'd rather they did it right the first time.

From the owner: Bath Tune-Up provides curated concepts for every level bath remodel. Our team can replace and…read moreupdate tile, fixtures, lighting, vanities, tub to shower conversions, all the way up to full bath remodels. We believe that updating your home doesn't have to cost a fortune or displace you from your home for weeks! We have service options to make a big change in a short amount of time, and without a hassle or giant mess. Our customer service Trustpoints are applied to every project to ensure that updating your home is an enjoyable process. Available by appointment for virtual and in-home consultations.

SemBro Design installed cabinets and custom designed doors for our Firehouse. It can be a challenge…read morefor a vendor to work with a public agency. As an organization that has strict guidelines on capital purchases, SemBro Designs met all of our required needs. Alex and Liliya were on point and thorough. The outlined schedule of work was met 100%. Our SemBro project coordinator was Liliya. I had regular correspondence with Liliya. She was very customer service focused and made sure we understood the project from beginning to end. Our installer Richard and his crew worked hard and long hours to make sure deadlines were met. Great job guys. I was so impressed with SemBro Designs that I hired them for a personal kitchen remodel. I didn't even shop around. Glad I met such good people.

When Sembro completed our kitchen remodel, it looked like a high end magazine ad. We love it…read more Sembro was there every day and worked hard. Instead of the usual complaints from folks about kitchen project completion time, ours was done in a timely manner. The materials were solid quality and the finishes were beautiful. Highly recommend.

My wife and I had searched for months and months for a very specific piece of furniture: a long yet…read morenarrow wooden table for behind our couch. We would find decent pieces but they'd always be too short or too wide. It seemed like the perfect piece was going to be impossible to find and we were about to settle on something we didn't love when we stumbled about Alex at Rework Finishings. Alex walked us through some options where he would create a piece for us based on exactly what we wanted. It seemed too good to be true. We took a leap and decided to commission the piece at what was a very fair rate. Just a few weeks later our gorgeous new table was delivered and it blew away our expectations! We had the exact look we desired and paid less than if we had purchased from a high end furniture retailer. We could not be happier with our experience with Rework! We are looking forward to finding another project for our home so that Rework can build us another awesome custom piece!

I love businesses that have been started out of the pure goodness/personal love of the owners!…read moreLocal shops seem to be much more in tune with there immediate community (or have a unique ability to, should they take advantage of). Re:Work's commitment to building furniture from reclaimed barns is smack on point! I was introduced to this husband-and-wife-run show at a Yelp event showcasing locally run businesses around central Ohio. They know where to look, who to know, and how to make wonderful furniture. Picture frames, tables, basically, you name it and, if it's feasible, they'll make it! We were able to make a simple, but classy wood plant vase out of their reclaimed barn wood. "Reduce, reuse, recycle" at its finest! I'm excited that they're working on expanding there work space. Having the front-space addition, they're planning to make a "show room"/ come and try/experience their offerings before you chat and decide on a design. Nice!

Kitchen Kraft updated my kitchen (granite countertops, tile backsplash, sink & faucet). I received…read moreestimates from several companies and their price was the same as other companies. Things I like about Kitchen Kraft: Designer does the free estimate instead of a salesperson. Respectful of customer's budget. Willing to take time to find products the client loves rather than have them settle for what's in stock. Genuinely wants to make the client happy. I plan to use them again when I tackle my bathroom update next year.

Kitchen Kraft designed and implemented the kitchen of my dreams…read more I could have never designed on my own what Kitchen Kraft's designer Jim Deen designed. SO happy with the end result. This company is with you throughout the whole project..from early decision making, shopping for products, demo, electrical, plumbing, installation, etc..leaving the work area sparkling. Working on a guest bath currently.

I went to Home Depot in Zanesville, Ohio, for a bath remodel. They put it in the computer and I…read morewas contacted by an out-of-town contractor called Re-Bath. They sent a sales rep and they pressure you to either act now or they will jack the price another 2,000 and the 2,000 savings is only for RIGHT NOW. The price they gave me for replacing just the bath tub was 6990.00 but 8990.00 if you don't act right now. If you want any other part done it will be an additional 15-20,000.00. My bath tub was leaking so I decided to do it. After sleeping on it, I decided I asked for a complete remodel and they didn't want to do that. I called an cancelled. They had a "district manager" named Nick call from New Philadelphia. He said he agreed that since the only other things I would have done were replacing the toilet and about 18 sq ft of flooring that if I bought materials they could just charge labor (paperwork showed 75.00 hr and they spend 2 1/2 hrs but that included finishing the bathtub). They called back and said they would supply the materials and the whole thing would not be any more than 2500.00. When they sent the paperwork it was for 2500.00 for 300.00 parts and 2 hrs labor. I cancelled in writing and they sent me an email and said it could not longer be cancelled despite the law saying I could because they special ordered product. They came in and had to cut everything to size. Nothing was special ordered and the bath tub is so small it looks like it was built for a doll house. The end result is they billed me in excess of 800.00 per hr labor and the finished product is a doll house bath tub that had gaps in the corners that they filled with caulking but hey it has a lifetime warranty. I do not recommend dealing with Re-Bath or having Home Depot give quotes because all contractors are out-of-town and are excessively expensive and you end up with low quality work.

This review pertains only to the bathroom design consult, not an installation. The salesperson was…read morecordial and enthusiastic. But Re-Bath refuses to provide a detailed quote on labor and materials. The sales person writes a bottom-line figure on a notepad and tells you that is the quote. $14K for a shower install that looks like plastic but lo and behold, they can do the whole job in a day. If you want something that looks nice, a natural stone product, the price shoots up to $20,000 for just a shower! The salesperson suggests you can finish the rest of the bathroom yourself and save some money. Then there is talk of special financing that will expire in 48 hours so you better act fast. A last gasp offer of a 5% discount to close the sale today fizzles and the appointment ends. A couple of hours later, you get a 1-page quote from Lowes that exhorts you start the project today by paying the $7,000 deposit. I'm sure this business model is convenient for some and Re-Bath may even do a nice job but the fact is, they are installing $14,000 shower kits that are underwhelming in every way. If they had offered the same service for half the price, I would have still declined. On to the next quote!

The team at Finished Basements Plus did a great job making my basement look beautiful. The…read morecarpenters were professional and did an excellent job.

Don't overlook this business! Todd, Brian and his crew did a spectacular job of creating a large…read moreflex room out of a portion of our storage area in the basement as well as converting our existing awkward half bath to a beautiful tiled shower bathroom for guests. They all were polite and listened carefully and patiently to my ideas making changes I desired. I appreciated how clean they kept the worksite. They matched this room to the rest of the existing basement. Turned out beautiful and very competitive pricing. Brian came to our house and gave us a quote on the spot.

I'll start by saying this is a great business with huge selection. I went in and picked out what we…read morewanted for our kitchen. Easy to tell what pieces are more expensive by "tiers" if you want to stay on budget. Set up install and the guys that came were great. Somehow they were able to get my huge island piece in. Can't say how happy me and my wife were with everything. This is my second kitchen I've used them on and will be using them again if we ever move. Great selection and price. Now I know they have prefab bathroom counters with sink holes already cut. Sinks, faucets and cabinets available too. Definitely my go to for renovations. Jason

Had great service and products . Mark and crew were friendly and professional. Pricing and product…read morewere exactly as described and met are expectations. Would strongly recommend and my wife and I wouldn't hesitate to purchase again.

We had our floors installed by Vlad & his team. They look amazing! We knew G Home would be…read morecompleting the install, however, we originally looked at purchasing the flooring from other local stores. We ultimately decided to order the flooring directly through Vlad because the quality was the best for the price! They completed the install in about 4-5 days (over 1200sq ft!). Having just moved to an outdated home in Worthington - installing hardwood floors was a priority. We had 3 different types on flooring on our first level (thick tile, carpet, laminate). It would have been a nightmare had we tried to demo ourselves - but Vlad and his team made it look easy! His team was very courteous and answered all of our questions throughout the process. We are beyond happy with the result. They glued and nailed our engineered hardwood floors - so we know they are secure and will last! Thanks G Home Improvement! Happy to have this company local to us in Powell! We will definitely be using them for our other home projects on the list!

G home improvement has done numerous projects at my house and every single one has surpassed my…read moresatisfaction. From the initial friendly smile to the professional quality of their work, I was highly pleased. I recently contacted G home improvement in regards to installing new carpet in my house and the job was done in a timely manner and to the highest quality. Every single person that has stepped foot into my house has commented on how great the carpet looks. Once again I cannot say enough about G Home Improvement. If you are ever considering doing any type of remodeling work on your home, I would highly recommend that you contact G Home Improvement

The employees at this store went above and beyond to help us today. Amazing customer service!! We…read morewill be back

I came in here yesterday and loved the variety and set up of all the sale items during the annual…read moreB&BW sale. This store actually pays attention to their customers unlike the one on Sawmill Road where they look like they don't want to work there. When I came in they tried to help me find what fragrances I was looking for and it was actually at that store. So it was a win/win for both them and I. Whereas when I went an hour before to the Sawmill Road location, I couldn't get anyone to service me and no items that I saw online were available there. This location is closing at the end of this month for renovations but if I could move their employees to the Sawmill Road location it would be fantastic. I would get in and out of the store faster and be happier with my purchase like I was yesterday. If your in the area and looking for a good sale stop by here, they'll be happy to help you find the lotions, soaps, or household scents you need.