13 days and appointment was made to verify all coverages for services. I show up and was then…read moreadvised my appointment was canceled never received a courtesy call or anything. Very unprofessional which is shocking for RWJH.

It's been 5 years since my first review and this place is still my go to. All my doctors are very…read morepleased with their images and I am extremely comfortable through each and every different exam I've had to experience. From my eavesdropping most people come here without the correct information or prescriptions for the required exams. If you have your documents in order and schedule your process it is super simple. It appears most people complaining is because of their own faults. Staff is very congenial and make you feel comfortable. They take excellent care of you and ensure you are informed through every step. This establishment truly caters to your needs and ensures you are comfortable and informed of everything. Please read negative reviews with discretion and really see what they are complaining about as they leave out their own proper requirements that caused the issue in the first place.

The staff was kind and helpful. It was easy to check in and they were prompt with my appointment…read moretime.

The incompetence of this staff is appalling. I had an MRI scheduled through my insurance and had…read moreAstrid confirm on the call the date of the appointment. I took a half day and they had me scheduled for almost 2 weeks later. Couldn't see me. I decided to reschedule for a Saturday morning at 9am (when they open) and the office was locked and nobody answered the phone for 30 minutes. No wonder this is a tier 3 facility. This operation epitomizes the saying "you get what you pay for", unfortunately it's been 3 weeks since I made contact and I haven't gotten a single thing from this place other than loss of wages for time off. They would charge me if I didn't show up for an appointment so they should compensate me since they didn't show up either. If there is any other option in NJ, take it and don't look back.

AVOID. This place has gone way downhill since it was acquired by NJIN. The technician was OK but…read morethe rest of the experience is sub par. I used to come here back when it was Montclair Radiology and the location is super convenient for me, but this is the last time I'll be coming here after repeated poor experiences. First, online scheduling. I must have uploaded my information 6 times -- they keep asking you to upload your personal documents repeatedly. Arrived there 15 mins ahead of appointment time as requested. Had to register once, they took my personal identification from me, then got called to a desk and STILL had to fill out additional paperwork. No one communicates with you about what's happening -- other patients waiting explained to me, oh, they're taking your ID and then you'll be called up to the desk. Waited 45 mins. after my appointment, so total of an hour from their requested arrival time. This was an appointment early in the morning too. The waiting room was already full of people with few seats by time I was called. Routine mammogram, was fine for what it was. In and out in 10 minutes. The whole process of making you wait foreever, making you give documents repeatedly, and poor communication throughout makes you feel like livestock, not a human. Nevermind them charging you extra for AI-aided exams. It's a personnel savings for them, but because insurance companies don't cover AI exam reading yet, they pass along the cost to the customer. Poor move and no, did not opt for this. Told me results would be posted to my portal in 24-48 hours. Going on day 5 here and no results yet. Tried calling and you cannot reach a human. They make you leave a message to get a call back. Records aren't reflected on my doctor's portal either so I have no way to learn about my results. Lovely way to add stress to my week. I live so close to this location, in fact, that I know they are not good neighbors to the people who live in surrounding properties in a residential neighborhood. Their employees have nowhere to park so they park too close to driveways which creates blindspots pulling into traffic. They extended their hours much later than the former owners and there are delivery trucks, landscaping, snow removal people who literally show up with loud trucks in the middle of the night. Have had several similar experiences in the past with waits, not being able to reach anyone over the phone, etc. Continued to come for the convenience of the location, but never, ever, ever again will I return.

Impossible to schedule imaging for myself and a family member on the same day. The "system" does…read morenot allow it. Customer service reps do not speak English well and require one to speak incredibly slowly. The entire process is backwards and time consuming. The second rep couldn't actually complete the scheduling and transferred me to a voice mail inbox. Infuriating!!

When they found out I was upset with their service and complained about their errors with reading…read moremy scans. They all of a sudden started billing me like crazy. I am talking about scans from 3 years ago and on. This comes after they always ensured they take what the insurance pays and do not bill the rest. Thousands of dollars of bills are coming in. This is absolutely ridiculous. But this is something the public needs to know about. I guess the place never gained any type of morals back after their old owners got arrested and put in prison for issues relating to this business.

I scheduled an ultrasound with this establishment. I was called on Tuesday night to confirm my…read moreWednesday appt and was told not to eat or drink anything. I went to the appointment the following day at 11am with an empty stomach. I was told the ultrasound machine was not working. You would think they would call early in the morning and let me know this information but no such courtesy was paid. Business need to realize that what makes or brakes them is hospitality. This place has none.

I am the one who played myself even choosing to go here because the reviews told me not to but I…read morejudged the book by its cover and still decided to come here because it's more aesthetically appealing on the outside than some of the other urgent care facilities in the area. This was by far the worst experience I've had at an Urgent Care facility and quite possibly at a medical facility. The positive was that the check in process was smooth thanks to their technology. And that's the extent of the positive. The waiting area while large and open was riddled with tattered paper signs, business cards for realtors and all other types of unrelated paraphernalia. The rooms where you are seen were hands down dirty and you can see that in some of my pictures. The doctor was not professional and the best example I have is him literally POKING an area that I was in to have examined with his BARE FINGER without any warning, which in turn made me SWAT his finger away from me and scream OUCH because it hurt and also because he did NOT have on medical examination gloves! There's so much more I could share but the bottom line is if you're looking for professional medical care in a clean environment then this is NOT the place you should visit.

Very poor communication. I paid $120 for my visit, then got an unexpected $302.50 lab bill that no…read moreone warned me about. Customer service was frustrating--they kept transferring my calls or leaving me on hold. I wouldn't recommend this place if you're uninsured.

I've had so many problems in this practice it caused stress, anxiety, and panic attacks due to…read moreinaccuracies, negligence, and inappropriate behavior from a most unprofessional person they call a Dr. If you are self-aware or know anything about your body and medicine, you will not be happy.

Great facility. Staff is friendly and professional. Dr Babbar is great. She is thorough,…read moreprofessional and caring. She spends a lot of time with you. You wont be rushed through. There is also plenty of parking.

I have been here a few times and every time they are super nice and efficient…read more The wait is usually not long and they seem to know what they are doing

It is now called NJ Imaging, has been for a few years, and while they STILL HAVE TOP NOTCH…read moreTECHNICIANS AND EQUIPMENT, a ten day wait for mammogram results is a bit much. Depending on who you talk to, they can and will mail results, but greatly encourage use of their portal, and are not interested in hearing how you tried, but the portal kept crashing. Further, apparently they overbook, as when I there Tuesday, June 2, 2026, the cue on the 2nd floor had clients crammed in like sardines. I use a cane and had to stand for twenty minutes waiting to be called. Really a shame, it was a far different experience in the past. Such a beautiful facility and great location, doing a slow and steady nose dive.

Most of the staff are super friendly including Shannon who works the desk. (last name drop)…read more Parking is easy especially if you just park on the upper most level next to the elevator. Most people seem to not know this trick. I go on friday and my doctor is excellent. The waiting room is very large with plenty of chairs and a flatscreen with 2 bathrooms, though one of the doors has a broken lock. Give yourself plenty of time though cause you will wait, and wait and wait and wait. Its sort of understandable because you are dealing with people with casts and various procedures being done and most of the people you will be waiting with are elderly and come on a regular basis so you kinda get to tangentially know some of the people. As much as you would want to in a doctors office anyway. I was a little grossed out listening to two people talk about their ailments. Yuck! I dont want to hear that, lol.

I just recently went to Dr. Ciccone for a medical issue. The office staff is very accommodating,…read morevery warm and friendly. Appointment times are pretty accurate and you're seen within a reasonable amount of time of your scheduled appointment.

We are the son and wife of a deceased patient diagnosed with renal cell carcinoma on whom Drs…read more Patrick and Michael Ciccone performed surgery on May 23, 2014, and we believe they showed tremendous negligence which may have prevented this patient from living longer. After removing the patient's kidney, Dr. Patrick Ciccone told us there was no evidence of metastasis and booked us on our first follow-up appointment in July. On the day of the appointment, neither Dr. Patrick Ciccone nor Dr. Michael Ciccone was available, and instead the patient was seen by another doctor from their practice, Dr. Erol E. Ulker, who did nothing other than to tell him to return in November to see Drs. Ciccone. After a CT scan was performed 4 months following that visit, on November 25, 2014, Dr. Michael Ciccone said the patient's lymph nodes were enlarged, referred us to an oncologist, and gave us a Surgical Pathology Report (dated June 2, 2014 -- only a week after the surgery) to show him. We had been unaware that such a document even existed. After reviewing the Surgical Pathology Report, the oncologist asked if the patient had been taking any medication, and when he learned he had not been prescribed any he was very surprised. The report contains loads of information, including terms such as: "Lymphovascular invasion: Present", "Tumor grossly extends into the renal vein or its segmental branches", and "The tumor is grade 3". Based on the oncologist's reaction from the report made immediately after surgery, we believe Drs. Patrick Ciccone, Michael Ciccone, and Erol E. Ulker were extremely negligent in failing to prescribe medication for six months straight following the patient's surgery and for not referring us to an oncologist much sooner, despite knowing the pathology report was very troublesome.

This is the 2nd time I've been here in December and each time has been exceptional. Making an…read moreappointment is easy, they have a lot of availability, and checking in is very convenient. I've never waited in the waiting room for more than 3 minutes. Parking is never an issue. The waiting room and each individual area is immaculate. On both occasions, the phlebotomist was gentle and quick. I definitely recommend this location.

I love this lab. The facility is nice, the people are great, and the location is convenient.read more