I have been a patient at MBC for over 10 years. Last 2 appts they rescheduled me to Glen Rock. It…read moreis inconvenient and not nearly as nice as Montclair facility. Not sure why they opened it but going forward will insist Montclair only!!!

My anxiety was off the charts, and so I was almost a decade overdue for my mammogram. But…read moreeverything about this visit was comforting and relaxing. The building is easy to find, and they have a parking lot. The check-in and wait was quick. There's a pen cup with breasts on it, and the pink pens are super cute. There's only one paper to fill out if you've done the online registration beforehand. Then you go to a room with a nurse and go thru some details (family history etc). She takes you to a small dressing room where you get into a gown and put your stuff in a cute, secure locker. Here's the only drawback: The gown ties in the middle so you have to clutch it closed or your chest will be exposed in the waiting room. Also, the gown doesn't have pockets, so there's no place to put your locker key. (I tucked mine in my bun bc I was wearing leggings that didn't have pockets.) NOTE FOR FUTURE SELF: Bring 2 pins, one to close top of gown for waiting room and walking around between rooms, the second to pin your locker key to your gown or pants (or wear pants or a skirt with pockets). Or wear one of those wrist/armbands with a small pocket (for running or hiking or whatever). I had a sonogram then a 3D mammography. The care was gentle and, well, caring. You get your results before you leave, so no stressing out waiting. 110% recommend MBC! PS: To the reviewer who didn't get an appointment bc THEY didn't call HER to make an appointment? Like, that's not even a thing. (Also, no friends, only 1 review, and created her account in January just to post this negative review, even tho she lives in San Francisco? Looks like her review is the bad apple in the bunch.) OH YEAH, I have to mention they took my insurance and I just had a $xx copay. When I first found this place I was worried it would be out-of-pocket and I wouldn't be able to afford it. If you're nervous, don't be. Just go!

Very professional and courteous service here. They are pretty much the only game in town. I…read morerecommend them.

This is my second time at this specific location. The first time was an easy check-in and visit…read more This time there's a different clerk checking in and she seems overwhelmed and very slow. There's 4 chairs and 6 people waiting. Why if you check-in online do you have to arrive 15 minutes early in order check-in again? On a more positive note - the technician both times was amazing. Efficient, polite and pleasant. The test room was a bit stuffy and probably needed the air conditioning to be on. The parking lot is busy and filled to capacity.

The staff was kind and helpful. It was easy to check in and they were prompt with my appointment…read moretime.

The incompetence of this staff is appalling. I had an MRI scheduled through my insurance and had…read moreAstrid confirm on the call the date of the appointment. I took a half day and they had me scheduled for almost 2 weeks later. Couldn't see me. I decided to reschedule for a Saturday morning at 9am (when they open) and the office was locked and nobody answered the phone for 30 minutes. No wonder this is a tier 3 facility. This operation epitomizes the saying "you get what you pay for", unfortunately it's been 3 weeks since I made contact and I haven't gotten a single thing from this place other than loss of wages for time off. They would charge me if I didn't show up for an appointment so they should compensate me since they didn't show up either. If there is any other option in NJ, take it and don't look back.

AVOID. This place has gone way downhill since it was acquired by NJIN. The technician was OK but…read morethe rest of the experience is sub par. I used to come here back when it was Montclair Radiology and the location is super convenient for me, but this is the last time I'll be coming here after repeated poor experiences. First, online scheduling. I must have uploaded my information 6 times -- they keep asking you to upload your personal documents repeatedly. Arrived there 15 mins ahead of appointment time as requested. Had to register once, they took my personal identification from me, then got called to a desk and STILL had to fill out additional paperwork. No one communicates with you about what's happening -- other patients waiting explained to me, oh, they're taking your ID and then you'll be called up to the desk. Waited 45 mins. after my appointment, so total of an hour from their requested arrival time. This was an appointment early in the morning too. The waiting room was already full of people with few seats by time I was called. Routine mammogram, was fine for what it was. In and out in 10 minutes. The whole process of making you wait foreever, making you give documents repeatedly, and poor communication throughout makes you feel like livestock, not a human. Nevermind them charging you extra for AI-aided exams. It's a personnel savings for them, but because insurance companies don't cover AI exam reading yet, they pass along the cost to the customer. Poor move and no, did not opt for this. Told me results would be posted to my portal in 24-48 hours. Going on day 5 here and no results yet. Tried calling and you cannot reach a human. They make you leave a message to get a call back. Records aren't reflected on my doctor's portal either so I have no way to learn about my results. Lovely way to add stress to my week. I live so close to this location, in fact, that I know they are not good neighbors to the people who live in surrounding properties in a residential neighborhood. Their employees have nowhere to park so they park too close to driveways which creates blindspots pulling into traffic. They extended their hours much later than the former owners and there are delivery trucks, landscaping, snow removal people who literally show up with loud trucks in the middle of the night. Have had several similar experiences in the past with waits, not being able to reach anyone over the phone, etc. Continued to come for the convenience of the location, but never, ever, ever again will I return.

Impossible to schedule imaging for myself and a family member on the same day. The "system" does…read morenot allow it. Customer service reps do not speak English well and require one to speak incredibly slowly. The entire process is backwards and time consuming. The second rep couldn't actually complete the scheduling and transferred me to a voice mail inbox. Infuriating!!

I took an ultrasound on my neck right side,left side and throat during my ultrasound I pointed out…read moreto the technician that I had a spot on my right side of my neck where there was a lump that was no longer there when I got my results back do you know they only gave me results for that one spot on the right side of my neck but my referral states neck cervix soft tissue witch is pretty much the whole neck for insurance purposes so the get paid more money they are refusing to give me my results for my whole neck and throat so now my doctor have to right a whole new script for the other results just because they want more money I've called and spoke to supervisor and she was a smart mouth rude bitch everybody there that answered the phone treated me like shit no one cared about my health no matter how much I called they hung up on me and yes I did curse them out money hungry MF.

I've been calling all day to schedule an appointment. Not only is no one picking up the phone, but…read morethey tell you to leave a voicemail but you can't because the box is full.

TL;DR - Very poor experience…read more I made an appointment to have two imaging studies done: an x-ray and an ultrasound. Upon arriving a week later, I was told they don't do ultrasound appointments on this day of the week. And now, for the x-ray, after waiting over 40 min, I checked in with the front desk person and was told the tech hasn't arrived yet. It's 9:35 AM. Still waiting, writing this review to warn others that this place organizationally does not have it together.

I had a nice experience on this office for ultrasound last Friday…read more The tech was nice, and she knows what she's doing. Highly recommended

Everyone I spoke with here was fantastic. All very nice and helpful with questions I had. Was in…read moreand out pretty quick. Recommend them, and I have had a few procedures here over the years.

I have been to this location for several different procedures and most recently on 5/22/2026 an…read moreMRI. As always I've been greeted by Robyn who initially checks you in. She is always there with a big hello and smile. I had the pleasure to speak with Jordan, Tonya and Ina (was the young lady who got me ready for the MRI and did the procedure. I also must state that it was/is easy to make an appointment for any procedures or testing that I had to have. I would highly recommend New Jersey Imaging Network in West Caldwell.

We felt so well-cared-for last night after a mishap in the kitchen with a knife. Really terrific…read moreservice and they were very attentive. Eismed is now our go-to urgy center.

From the owner: Short to no wait times read more

I have been coming to this imaging center for many years and have always had positive experiences,…read morewhich is why I was disappointed during my recent visit. The front office was extremely crowded and hot, and I had to stand for approximately 30 minutes before I was able to check in. It appeared that there was not enough staff available to handle the volume of patients. While waiting, I witnessed several other patients expressing frustration about the long wait as well. On a positive note, Sharon, the mammography technician, was professional, compassionate, and made me feel comfortable throughout the appointment. She is truly an asset to this imaging center and deserves recognition for her excellent patient care.

I called to make an appointment for an ultrasound so this review is not for the Clifton location,…read morebut for the staff this company uses to make the appointments. Let's just say that I was on the phone 30 minutes and the person I spoke to was a complete incompetent. (I'm actually being nice.) I kept asking her for an appointment at the Nutley location yet she was giving Brooklyn, Clifton... anywhere but Nutley. Finally found it when I gave her the complete address to look for and she gave me an appointment for Friday at 5 pm. Next, she gave me the wrong pre-visit instructions and when I told her that she made a mistake she told me to hold on. Then she came back with a different appointment time which was 5:45. I said it was fine. But next thing you know when she was confirming it was for a different day as well. She still hadn't addressed the pre- visit instructions and at this point I told her I had to go and didn't make the appointment. I lost my patience... and I have a lot of patience in general so that's saying a lot. So appointment seekers beware..... you might have a great phone experience or have the experience I had. I'm going to have to call back and hopefully I get someone who actually knows what they are doing.

Labcorp Montclair Location receives another 5 Yelp Stars!…read more Recently came here for some blood work. The facility is very clean. Check-in is really easy with your QR code. (Always best to make an appointment via your app.) Waiting time in reception area was less than two minutes. A young woman took some intake information from me. She was very good. Sorry, I didn't catch her name. A young lady named Blue took my blood. She was highly proficient withdrawing blood. In addition, she had an absolutely wonderful personality. Think, I was in and out of the facility in less than 15 to 20 minutes. Labcorp shares their parking area with a few other businesses. However, you're going always able to get a spot. The facility is located at 1 Greenwood Avenue right off of Bloomfield Avenue in Montclair, NJ.

There is a sizeable parking lot, which is nice. I do wish my doctor could have sent the paperwork…read morein instead of me bringing a printed copy which seemed old school. There weren't a lot of early appointments, as when I had to reschedule because of weather I had to wait 2 weeks to get an appointment before 10 am (since you have to fast before blood work). But once I arrived early, I was able to be seen earlier, so appointments seem more like a guideline. The woman at the front just pointed to a machine to check in at, which seemed like she could have just done it, but okay. An email had a QR code to scan, but the chance to never came up. The phlebotomist was efficient, and the process was painless. It only took a few minutes once I was admitted. To complete my doctor's request, it was a pretty easy process.