They treat my baby girl very well. The staff are very nice and understanding…read more I definitely recommend it.

Check in process seems like it takes forever on the tablet but I guess it's a seamless method …read more Came in for something quick and it was a bit of time to wait with no in the office . The doctor and staff was a bit rude to other people in the office . Definitely wish we went elsewhere. No wonder this place was rated so low

First of all, their ratings on Apple Maps are so misleading. They say they have over 1000 five star…read morereviews. Come to yelp and they're not even a 3. I checked their website to make sure they do pediatric care. Website says they do. I have a 20 month old with a 104 fever. I drove all the way there to get there when they opened only to be told they don't take kids under 2. I politely asked if there was a way she could give feedback to the company to update their website as their website does not say that anywhere. She looks straight at me and just says, "no". So either this company doesn't care enough about its employees to actually take feedback (red flag) or its employees don't care enough about the community they're supposed to serve (also red flag). It's not that hard to update your website to let people know that you DON'T in fact do pediatric care for all kids.

I went here, was given urine test and 5 minutes exam by doctor. I asked if I copay before service…read moreand they checked my insurance and told me no. I received a bill for $130 from $500 fee. This is deception on part of AFC. I have visited numerous urgent care centers in the past and NEVER received a bill. I wouldn't be so angry if something was actually done. I don't recommend them at all. Also, the doctor did nothing to help me but a prescription for pain.

Little wait. Efficient. Clean. Doctor really competent--immediate diagnosis and proper treatment,…read moreprescriptions for my lung/breathing issues. . Totally surprised at how good this experience was (I'm a retired healthcare professional). Rxs immediately sent to pharmacy. Thumbs up!

Very poor communication. I paid $120 for my visit, then got an unexpected $302.50 lab bill that no…read moreone warned me about. Customer service was frustrating--they kept transferring my calls or leaving me on hold. I wouldn't recommend this place if you're uninsured.

This was the worst experience i've had at any City MD. No…read moredoctor onsite, only PAs and a manager. My visit was a total waste of time and money. Waited in the hot exam room for over 20 minutes waiting to be seen by the PA who did nothing for me.. Coming here is pointless, you're better off making an appointment with your PCP or just going to the ER.

I recently visited here with my younger brother who was the patient…read more Check in: easy enough. You check in via iPad located in check in kiosks. Seating: Plenty of seating as the place is seemingly empty on a rainy, Sunday morning. Health and safety: Puffs tissue and plenty of Purell available. Wait-time: under 10 minutes Type of Care: the doctor stood far away from the patient and the patient did not like that they were never examined. The doctor only asked a few questions and that was it. So they lose one star for that. They accept Medicare, Medicaid and most insurance plans. If I'm sick enough to need urgent care, I would probably stop in if I absolutely need to based off of the waiting area and ease of check in but not necessarily because of the type of care received.

Went there this week with abdominal pains and nausea, that I had been experiencing for five days…read more They did nothing more then take my vitals, and tell me I had the stomach flu. I had told them my symptoms where not getting better, but they acted like they didn't want me there. Not to mention when the doctor walked in her first words to me where "what's wrong with you", no introduction or anything. Long story short, I had a UTI which my Dr diagnosed with a simple urine sample, in about 2 min.

I contracted something and needed immediate care. From past experiences at other clinics, I…read moreexpected long wait lines and subpar assistance but from the moment I called in to ask a thousand questions to the second I left, I was given premier experience. The young lady at the receptionist desk was kind, helpful, and knowledgeable. What she didn't know, she was able to get me the answers I needed. My favorite part of my experience here was being taken care of by Dr. Iris Peppers. Not only was she efficient and professional but she was personable and helped me experience fly by even more quickly. I know she told me that is not a doctor but she's taken better care of me than most doctors in the past. I highly recommend coming here if you need urgent care.

they take walk ins just like if you have an appointment. There is no point of even making an…read moreappoint with them.

There is no point in having an appointment because you will have to wait for hours anyway, and the…read moreworst part is that they may overcharge you. Please be sure to check your bill and compare it with your explanation of benefits.

I've had so many problems in this practice it caused stress, anxiety, and panic attacks due to…read moreinaccuracies, negligence, and inappropriate behavior from a most unprofessional person they call a Dr. If you are self-aware or know anything about your body and medicine, you will not be happy.

Great facility. Staff is friendly and professional. Dr Babbar is great. She is thorough,…read moreprofessional and caring. She spends a lot of time with you. You wont be rushed through. There is also plenty of parking.

I loved my experience at this clinic. All staff was extremely professional and caring. I left…read morefeeling great about my health goes. They were informative and patient. The following staff members I would recommend for anyone: F. Gilliam Zaniyah F. , and Samentha E. They were amazing!!!!

I have never been more upset with a healthcare clinic in my life. I booked my appointment online…read moreand put in all of my insurance information through their website. The site confirmed my appointment for 2pm today and I was all prepared to see a doctor. I filled in all the details of my insurance beforehand so if there was a problem with my insurance, I thought I would be alerted before coming. However, when I arrived and checked in I was told that my insurance is not accepted there. I was flabbergasted because what is the point of having your insurance go through online if it will just be rejected when you show up in person? Why did nobody from the office call me beforehand to let me know my insurance wasn't accepted? Why did the website let me proceed if they don't take Horizon? It's truly disgusting to give someone an appointment, tell them to come in, and then deny them care when they show up. I took off work to see a doctor today. CityLife should be ashamed of this practice. I would like to speak with someone from the management side of the clinic about this issue. Based on the other reviews, I'm sure the care they offer inside is fine, but to have people show up and turn them away is truly a sick thing to do. I also don't understand why they don't accept Horizon, which is the insurance plan city workers in Newark are all on. We bargain hard for our healthcare and to have a clinic located in Newark that doesn't take the plan of thousands of Newark's hard working public workers is loathsome.

This is the worst hospital and need to be shutdown. I was stuck there for five days and it was pure…read morehell . I even seen a dementia patient tortured for blood work even when her daughter told them not to but like a thief in the night they came, I will never forget the way that poor old senior citizen yelled and scream and i couldnt wait to tell her daughter when she came that morning. The majority of staff suck but I must say there is a handful that care about patients and not a paycheck. I will keep telling my story until someone listen even if it's the news

The Male Nurse On 5th Floor ICU is the best Nurse in the unit. Peter Munge is his name. He is…read moreprofessional, carring. And very theral. He should be a Doctor. He lisens to you, and go above and behond his work duties. I highlyvrecomend him for a promotion. He is one of the best nurse my mother Shirley Sheppard has had at East Orange Hospital.

Process to make an appointment and check-in was smooth. Front desk was very friendly and…read moreefficient. Intake medical assistant was great. I arrived at 9:30 for my 9:30 appointment. 10:40 and I still have not seen a provider. There were two other people in the waiting room. Not exactly crowded. I delivered all my babies at Atlantic Health and had great experiences. This is my first time trying their urgent care and the wait time is very disappointing. It looks like I am going to be late for my 11am work call. Oh well.

Why make appointments if you let walk ins go before? Absolutely the worst. I made an appointment…read moreand showed up early as directed to, only to have to wait an hour and fifteen minutes after my appointment time. Unprofessional to make appointment patrons wait when we took the time to choose what worked for us. Might as well be a walk in only clinic. Never again!! I'm not sure what additional information is required. I set an appointment, but now understand it's a misleading statement. No one in the office seemed to be in dire need of medical attention to go before my scheduled time. I was specifically told to come in early to be ready for my scheduled appointment time, but now understand those aren't true appointment times. Nevertheless, medical offices are prone to make people wait for long periods of time. Why? Didn't seem busy to me when I was there. To wait an hour and fifteen minutes tells me patient care isn't paramount, or the staff would move faster or at least take people back at their appointment times.