The bad reviews are true and accurate. I wouldn't trust these people to correctly tie my shoes…read morewithout billing me $10,000. Dishonesty and bad medical practice on top of a rude and lazy staff. Do yourself a favor and find homeless people to guess what is wrong with you, ot will be more accurate and less expensive. Yikes!

Incompetent, rude and thoughtless front desk women. I've been there before and the doctors were…read moregood, but these ladies answering the phones and taking appointments need to find a new job that doesn't deal with people, especially people who are sick and looking for help. Go to Urgent Care in Lyndhurst 1000x better. Beautiful facility and great staff and doctors.

My 5 start review is given to AFC after my horrible visit to CityMD…read more AFC Urgent Care let's you get on line at home. You cam also register online. A message is sent to you when you should head to the facility. Once you get the a very profesional and caring receptionist takes your name and your copay. 5 minutes later you are taken into a room and the person who takes you in proceeds to get the information about your visit. The dr. comes in 2 minutes later. Notice I say the DR. not THE PROVIDER. I needed X-rays the technician came in right away my expectations for the report time were set , 15 minutes. I was in and out in 30 minutes. Great profesional and caring service. Please do not go to CitiMD if you value your time and you want a profesional service. Also if you want to be seen by a dr. and not a PROVIDER whatever that means.

I had a cough for several days and I thought it was allergies until I started hearing crackling and…read morerattling sounds when I layed down. I went to AFC urgent care in lyndhurst.  What a waste of money! I wish I could get a refund for my $75 copay.  I clearly discussed my symptoms with the doctor.  I had a cough, fever, aches in my thighs, and I explained the crackling sounds when I lay down. I also told her that 10+ years ago I had bronchitis and another time I had a pneumonia.  Using the stethoscope she reassured me that my lungs were clear. (No xray) She said I had allergies and prescribed an allergy medication. After that visit I did not feel any better. In fact I felt worse. Two days later I went to my primary physician and he immediately heard the rattling sounds in my lungs and detected a pneumonia and sent me for Xrays. I got my results and my primary physician was right. He prescribed antibiotics, prednisone, and a cough medicine. Misdiagnosing a patient is unacceptable. I am not happy with AFC. I want a refund!

Excellent doctors who are responsive, caring, thoughtful and leave no stone unturned. They have…read morebeautiful modern offices that smell like a five star resort with superb efficiency and easy, flexible scheduling.

The very best Dr. ever. Been with Doc for over 15 years and he has never changed. Never rushed,…read morealways explains, great bedside manner and a beautiful smile. Never going to change.

Staff courteous and friendly. The doctor is very professional and knowledgeable. The office is…read moreclean.

I contacted this urgent care after experiencing significant stomach pain from a medication that was…read moreprescribed to me and called to ask about alternative options. After multiple delayed callbacks, the physician eventually spoke with me by phone. When I asked reasonable follow-up questions about medication side effects, the conversation escalated. The physician became verbally aggressive, stated there was nothing further the urgent care could do, and originally refused to provide her name. The call was then handed over to the manager, who immediately raised her voice, spoke over me, accused me of demanding medications, and continued escalating the interaction. When I stated that the call was being recorded, she incorrectly claimed this was illegal in New Jersey, used profanity, and abruptly ended the call. I was calling as a sick patient trying to discuss side effects and treatment options. The way this situation was handled was unprofessional and disappointing. The fact that this is how they treat sick patients who are just asking a few questions is very telling about the "care" they provide.

If one drives down a busy suburban strip mall or walks down a street in a major city, chances are…read morethey won't go long without spotting a Concentra, MedExpress, CityMD, or another urgent care center. The demand at urgent care sites surged during the Covid-19 pandemic as people searched for tests and treatments. Patient volume has jumped 60% since 2019. They are designed to treat non-emergency conditions like a common cold, a sprained ankle, an ear infection, or a rash and are typically open for longer hours during the weekday and on weekends, making it easier to get an appointment or a walk-in visit. Located right across from the Teterboro airport, just off of US-46, I came today to City MD Urgent Care as a first-time walk-in. Greeted by the friendly receptionists, I was able to fill out my information by scanning their QR code in their clean, bright, and modern waiting room for a swollen wrist that occurred from a trip. Making check-in was easy and convenient. The entire staff made me feel comfortable and at ease during my visit. My doctor was John Gregg, who was friendly, knowledgeable, respectful, and informative. Thank goodness nothing was fractured, and I was prescribed an anti-inflammatory pill. I was very impressed, and I would definitely go here again in the instance where I needed care and my doctor was not available, which I can recommend.

Went in for a cut on my hand and they took care of me, which I appreciate. The only downside was…read morethe level of professionalism--it felt a bit too casual for a medical setting.

I called to ask if I needed to make an appt or if I could walk in. Receptionist asked for my…read moresymptoms I told them I have a history of a cute bronchitis but have tested negative for COVID 3 times and was needing an antibiotic for what I believed to be bronchitis. They said they couldn't help me and told me to go to the emergency room. This is literally the purpose of a clinic like this. Don't waste your time, schedule a teledoc appt.

Horrible service! Unprofessional The front desk should work…read moreat a morgue they don't know how to SPEAK to the living!!;

Excellent place for care. I have 5 kids, and I've been here 5 times in the last 6 months. I'm seen…read morequickly, the doctors are attentive, the nurses and support staff are polite and communicate effectively. They have always taken care of my kids here, where other medical care clinics have failed to do their jobs. There isn't much paperwork to fill out and I've never had to call my insurance because of some sort of issue. They have it file and are organized enough to be prepared whenever we arrive. This is what medical care should be like for everyone. Immediate, effective, efficient care, with practitioners that care about their patients.

Terrible! The staff there is horrible. I called today to ask a couple of questions and the girl…read moreanswering the phone couldn't be any LESS bothered with a nasty attitude. When I asked for someone else who could answer my questions as I was worried about something, she said nothing and transferred me to the wrong place. I was on hold for 10 minutes before I hung up. I WILL NEVER USE THEM. If the doctors want to know who it was answering the phone, she was working today, May 13, 2026 at 12:43. If i could give this place ) stars, I would! I will also be passing on the word to others. Staff is everything to a business especially a doctor's office, and this is disgusting!

Ear infection cured in 1 visit. Referral from my primary physician who treated me twice…read moreunsuccessfully.

This was the most unfortunate experience of my life. I went due to health issues and have been…read morefalsely accused of making physical threats to the office manager, Simone. I have contacted the local police department and they are aware of this and i will never return to any of these practices ever again. I will find another provider who actually cares and won't make up insane lies and accusations of my character.

Waited a while and came here because I had not been feeling like myself. The doctor came in, a…read moremale, I do not recall his name as this is not my primary doctors office and came here out of urgency. I began to describe my symptoms the best I could, but it was difficult for me too. I was explained that I felt low every or maybe like faint and he rudely said to me something along the lines of "if you can't explain it to me how am I supposed to help you." Needless to say, I was disappointed & quite frankly, your job as a doctor is to figure that out. I will not be returning

Been a patient for about a decade. The medical staff at the Lyndhurst location is excellent…read more HOWEVER, the billing, preformed at their Verona address is sketchy at best.

My uncle in Manhattan is getting older and needed some help. He was resistant and not really in the…read moreright frame of mind to look for someone. I'm in Maryland but he doesn't have any family nearby so I am the next best thing. I didn't know how to go about looking for someone. I called a couple of home care agencies but they were expensive and was not sure what we were getting for $25 to $27 an hour. When i looked online there were many different ways to go and I was a bit overwhelmed. So I went on Yelp which i periodically due for restaurants and such. I was surprised that LeanOnWe jumped at me. The reviews were strong and they were varied. At first I didn't realize that they were any different than the home care agencies. Then i realized that they weren't an agency but just a way for me to connect with someone that my uncle would end up hiring. Very clever. Since my uncle would be hiring the caregivers, it was meaningfully less expensive but would give us everything we were looking for. So I called up and told LeanOnWe what my uncle was dealing with, where he lives, and what he was looking for. They sent bios of 5 people who fit the bill, my uncle and i spoke to two of them on the phone and decided to hire one of them. It worked out great. What a creative way for us to manage this process. We would have been stuck otherwise. So far the woman we chose has been working for about three weeks and all is working well. It is nice knowing that if she can't make it we can always go back to LeanOnWe and find someone else. A happy customer

Unfortunately -I must give them a very negative review. I…read morehave asked them numerous times to assist me in replacing a live-in caregiver who has created a very toxic environment for us. The caregiver constantly manipulates the family against each other in order to get his way. Every time I try to replace him the agency interferes and ignores my requests even though I am the one hired them and I am the one who pays the caregiver who I dislike immensely. I should not have to be a situation where I am forced to keep a caregiver that I dislike. They don't return my phone calls and they ignore my requests to get a different caregiver. Instead of working with me to replace this caregiver who has created an extremely toxic environment, the agency will go behind my back and reach out to another family member who has very little to do with the caregiving, is easily manipulated and it results in arguments about replacing the caregiver. I don't want a caregiver who is only in it for the money and who does not have patients wellbeing in mind. I constantly have to step in and make sure the patient is being cared for. I should be allowed to replace a caregiver that I have no trust in. The caregiver should not be in charge and the agency should not be in charge. Thay have made a difficult situation even more difficult by pitting family members against each other. I dislike them immensely. Be careful