I was skeptical about going to the surgery center at first. I do not like driving in Fort Lee, NJ!…read more I took a dry run so I would know exactly where I was going. I discovered I needed to allow lots of time for traffic, especially in the morning. They called me pre-op to get all the necessary information and answered all my questions about my transportation. I was having local anesthesia, so I was able to drive myself home. When I arrived I was greeted and made comfortable in the waiting room. It is very clean! Pre op nurse Elmer did everything correct. Thank you to Josephine, RN who visited me in pre-op. It truly helps when you are a little nervous to have kind and considerate people speaking to you! They informed me of exactly what would happen. Or Nurses Cristina and Karen and Dr. Ekstein spoke with me pre op and during procedure so I knew exactly what was going on. Everything went according to plan. My recovery room nurse Lorraine gave me written and verbal instruction, offered nourishment and assistance, answered all my questions and saw me safely out of the building. I was very impressed with the center, the staff, the kindness and professionalism. I am a nurse and it's pretty hard to please us! A+ in every way.

I had a wonderful experience at HCSC. I underwent a septoplasty by Dr. Rosemary Ojo from Englewood…read moreENT. The practice uses this center for most of their procedures. Everything from start to finish went fine, and I was very happy with the level of service I received from this facility. In the week leading up to my surgery, I received several calls from both Englewood ENT and the Surgery Center to ensure everything was set for my procedure - from paperwork to schedule changes and beyond. I prefer more information than less, so I was happy to receive even a quick phone call or text to update me on even the slightest change. The hardest part about this center is the location - it's really tucked in to a bizarre neighborhood in Fort Lee. However, the location sent me a direct pin to the front door which really helped. (When looking it up on Google Maps, the ETA was slightly different. The listed location on Google Maps is not as accurate at the pin they provide, so use the location that the text message sends out.) I was also grateful for the message about the parking they sent beforehand - the place is undergoing construction and they gave us a head's up about how it may be different to find parking. Obviously, for a surgical procedure, one can expect to be there early to make sure everything runs smoothly. I arrived 90 minutes before my scheduled time (7:30am). The gentleman at the front desk was kind and informative. You basically submit everything before you go, so you only need to sign some paperwork before you go in. The waiting room is also very chill and comfortable, with a TV screen that gives you up-to-date patient information so your guest can know what's going on. Upon entering pre-opt, every person was lovely, kind, and informative. Shout out to Elmer who took my pre-opt notes while I was getting ready! I am a talker (especially when I'm nervous) and the nurses were very happy to engage in conversation with me. While I was finished and waiting to wake up from anesthesia, the Center and doctor called my dad to let them know how I was doing. Upon waking, AJ took care of me - she's awesome! I was out and ready by 11am. I really could not have asked for a better experience!

Dr Ala Rooitman is THE doctor who cares about YOU! Her…read moreprofessionalism and dedication makes a visit to a doctor a pleasant experience. Her manner is kind and patient; knowledgeable and beyond reproach. Thank you for being such a wonderful person and incredible practitioner. One in a million! Advanced Medical Group in Hackensack is so lucky to have you!

I was recently cared for by the Advance Medical Group team while admitted at Hackensack University,…read moreMedical Center. The nurse practitioners as well as Dr. Roman Prager were outstanding in their communication follow up transparency and desire to make me better. They went above and beyond to make sure I was comfortable and addressed all of my concerns. specifically, Dr. Roman visited me twice while I was in the hospital to make sure that his orders were being followed and I was feeling better. He even offered to help me find a ride home on discharge!! Dr. Roman is a real nice guy! Highly recommend this group!!!

Second time I went to this location. Both experiences exceeded my expectations. Everyone was…read morepleasant and caring. I had to wait-it is a busy place -but was told about the wait and it wasn't that long. Dr. Szabo listened, was empathetic, and thorough. Equally impressive was the follow up call the next day to see how I was feeling. I highly recommend Prompt Med.

Complete opposite of "prompt" care. I went with quite a lot of pain that I really needed checked…read moreout ASAP. When I walked in they said the doctor was out and they weren't sure when they would be back, probably an hour. So I decide to wait. 45 min later the receptionist says she just spoke to the doctor and it will be one MORE hour. I then left. Very horrible way to run an URGENT care for the ONLY doctor to not only be OUT but unreachable for 45 min to find out that they would still need another hour to return? So they get paid for 2 hours of not actually even being there and losing customers? Very disappointing

I was treated by the MD and his assistant. Very impressed. I had a laceration on my forehead and…read morenose injury after a freak fall. Doctor fixed me up and was super nice guy.

Had a friend recommend this PromptMD location. Decided to visit on a Saturday. You can "make a…read morereservation", but I wasn't able to as all "reservations" were taken, but online it said I was welcome to walk in. I walked in about 12:45 and registered on their iPad. Dolores was behind the desk. She was soft spoken and pleasant. She told me the wait would be 1 1/2 hours! Busy time Saturday afternoon before a snowstorm!After 2 hours I was seen by Dr. Lee, who was personable and thorough. My concern was addressed and I was on my way. I wouldn't hesitate to return to this location should the need arise.

Let me start by expressing how amazing Dr. Victor Hartanto is. I initially met him while in the ED…read more(emergency department) which led to me having emergency surgery for kidney stones. Even with my mind in overload and anxiety through the roof Dr. Hartanto was extremely kind, patient, caring and had a great sense of humor and bedside manners. He was detailed and transparent with the cause, the procedure and the recovery. I truly felt at ease with proceeding with the procedure. One week after I had a post op appointment in his office. I was greeted by Nijjah (receptionist) with a friendly welcome and smile (even behind her mask). She was very pleasant and had such great energy. Next, I was called and escorted to the exam room by nurse Alyssa. She wore the biggest smile (even with a mask on) and had such a beautiful personality. She explained the follow up procedure, answered my questions and shared some laughs with me. Alyssa was amazing! Finally, in came Dr. Hartanto. He was exactly the same as when I first met him. I left there feeling cared for and confident with the treatment you should receive from a health care provider and his staff.

Dr Agarwal and the entire staff are professional, courteous and caring!I could not have experienced…read morebetter results from the treatment and service provided by this great team!I recommend anyone with issues and fears to allow this wonderful group a chance to help you.

I have been to Dr. Sapna Singh a few times for different reasons…read more She was always very caring and resolved health issues. And I speak for my wife and my son as well who she treated in a very professional manner as she always returned a call immediately.

Worst Doctor's office I have ever seen and its a shame because I truly like and trust Dr. Singh,…read morebut the office receptionist Melissa is very nasty and disrespectful. She comes off as very cool and down to earth but as soon as you call her out on something she turns into a very nasty unprofessional individual and for this reason I would never go back here. Such a shame because this is a really good doctor.

First time coming to this building for a procedure and was extremely impressed. The ease of parking…read moreand the surgical center is all one floor so no need for elevators or a parking garage. They gave me ample text notice prior to my appointment what my copay would be and to bring a form of payment. From check in to pre op prep, and physically going into the OR all the staff were extremely pleasant. My pre op nurse Beverly was awesome. She was patient and walked me through the whole process as I was nervous for this was my first colonoscopy. My anesthesiologist was great too and I was in and out from 730am and done in recovery by 1030am. The care was great and when the nurse called the following day to check up on me she took the time to listen to my symptoms and worries and I did not feel rushed at all.

The center is nice. However you are told to Be there at 7:00…read morefor your procedure and you will wait until 9:00 pm before you are called. The receptionists are not friendly and seem overwhelmed. In addition in the recovery room is another area that needs to be improved. The nurses are rushed and you feel uncomfortable. Not a nice place. I won't go back.