Dr Agarwal and the entire staff are professional, courteous and caring!I could not have experienced…read morebetter results from the treatment and service provided by this great team!I recommend anyone with issues and fears to allow this wonderful group a chance to help you.

I saw Dr. Agarwahl for an annual check-up. He was thorough and very pleasant. Easy to talk to. I…read morehighly recommend him.

Lots of young but well educated and trained endocrinologists housed in a lovely converted Victorian…read morehome. Clean and welcoming environment. All of the staff I encountered were nice and professional. The technique of the Doctor during the needle biopsy was excellent. They explained everything as they went along including the risks relate to the condition I presented with. I am praying for good outcomes and I get the feeling I will have really good care with them. There is parking in the back of the building which I didn't know about as I parked on the street. They saw me In time and worked with me on my schedule to get the diagnostic tests done. I was pleased with the service.

I was a patient at this practice for a short time while seeking in-network care for hormone-related…read moreissues, particularly thyroid concerns. The initial bloodwork ordered was quite basic and lacked thoroughness. While Dr. RB was polite, their approach felt very conventional and "by the book." Endocrinology is a highly complex field, and many patients--like myself--with intricate or non-standard issues require providers who are willing to think outside traditional guidelines. My test results showed hormone levels that were technically "in range," but far from optimal for good health. As many experts note, "in range" simply means within the broad reference values derived from the general population seeking testing--it does not necessarily indicate optimal function. During my follow-up visit, I felt somewhat dismissed because my results fell within those reference ranges. Additionally, I called the office with an important question for the doctor and never received a return call. When my long-time integrative physician returned from vacation and reviewed the same lab results, he immediately pointed out key omissions, such as Free T3 and Free T4 testing. He described my TSH as sluggish, ordered a spot urine iodine test, and provided a much more comprehensive evaluation. Unfortunately, I will not be returning to this practice. As someone with a complex case, I need a provider equipped to address issues that don't fit neatly within standard protocols, and I did not feel this practice met that need.

I had a wonderful experience at HCSC. I underwent a septoplasty by Dr. Rosemary Ojo from Englewood…read moreENT. The practice uses this center for most of their procedures. Everything from start to finish went fine, and I was very happy with the level of service I received from this facility. In the week leading up to my surgery, I received several calls from both Englewood ENT and the Surgery Center to ensure everything was set for my procedure - from paperwork to schedule changes and beyond. I prefer more information than less, so I was happy to receive even a quick phone call or text to update me on even the slightest change. The hardest part about this center is the location - it's really tucked in to a bizarre neighborhood in Fort Lee. However, the location sent me a direct pin to the front door which really helped. (When looking it up on Google Maps, the ETA was slightly different. The listed location on Google Maps is not as accurate at the pin they provide, so use the location that the text message sends out.) I was also grateful for the message about the parking they sent beforehand - the place is undergoing construction and they gave us a head's up about how it may be different to find parking. Obviously, for a surgical procedure, one can expect to be there early to make sure everything runs smoothly. I arrived 90 minutes before my scheduled time (7:30am). The gentleman at the front desk was kind and informative. You basically submit everything before you go, so you only need to sign some paperwork before you go in. The waiting room is also very chill and comfortable, with a TV screen that gives you up-to-date patient information so your guest can know what's going on. Upon entering pre-opt, every person was lovely, kind, and informative. Shout out to Elmer who took my pre-opt notes while I was getting ready! I am a talker (especially when I'm nervous) and the nurses were very happy to engage in conversation with me. While I was finished and waiting to wake up from anesthesia, the Center and doctor called my dad to let them know how I was doing. Upon waking, AJ took care of me - she's awesome! I was out and ready by 11am. I really could not have asked for a better experience!

I was skeptical about going to the surgery center at first. I do not like driving in Fort Lee, NJ!…read more I took a dry run so I would know exactly where I was going. I discovered I needed to allow lots of time for traffic, especially in the morning. They called me pre-op to get all the necessary information and answered all my questions about my transportation. I was having local anesthesia, so I was able to drive myself home. When I arrived I was greeted and made comfortable in the waiting room. It is very clean! Pre op nurse Elmer did everything correct. Thank you to Josephine, RN who visited me in pre-op. It truly helps when you are a little nervous to have kind and considerate people speaking to you! They informed me of exactly what would happen. Or Nurses Cristina and Karen and Dr. Ekstein spoke with me pre op and during procedure so I knew exactly what was going on. Everything went according to plan. My recovery room nurse Lorraine gave me written and verbal instruction, offered nourishment and assistance, answered all my questions and saw me safely out of the building. I was very impressed with the center, the staff, the kindness and professionalism. I am a nurse and it's pretty hard to please us! A+ in every way.

I contacted this urgent care after experiencing significant stomach pain from a medication that was…read moreprescribed to me and called to ask about alternative options. After multiple delayed callbacks, the physician eventually spoke with me by phone. When I asked reasonable follow-up questions about medication side effects, the conversation escalated. The physician became verbally aggressive, stated there was nothing further the urgent care could do, and originally refused to provide her name. The call was then handed over to the manager, who immediately raised her voice, spoke over me, accused me of demanding medications, and continued escalating the interaction. When I stated that the call was being recorded, she incorrectly claimed this was illegal in New Jersey, used profanity, and abruptly ended the call. I was calling as a sick patient trying to discuss side effects and treatment options. The way this situation was handled was unprofessional and disappointing. The fact that this is how they treat sick patients who are just asking a few questions is very telling about the "care" they provide.

Staff courteous and friendly. The doctor is very professional and knowledgeable. The office is…read moreclean.

Great group of doctors . Beautiful clean office that is well appointed. Use Dr Khan who I…read morerecommend highly. Staff is caring and attentive.

front office were very knowledgeable! Dr. chahil is an excellent doctor! I rated a low rate because…read moreof the person who discharged my mom. Everything was I don't know or call your insurance. she was very unprofessional and I felt like she rushed us because she wanted to answer a message on her phone. Didn't get a name but it was the a lady with short black hair. A simple question about a form I was suppose to sign was I don't know. She said everyone signs it so just sign it. She halfway discharged us and then was calling the patient after us while we were still standing in front of her with questions about the labs and ultrasound. Hope she learns her job better or leaves!

Complete opposite of "prompt" care. I went with quite a lot of pain that I really needed checked…read moreout ASAP. When I walked in they said the doctor was out and they weren't sure when they would be back, probably an hour. So I decide to wait. 45 min later the receptionist says she just spoke to the doctor and it will be one MORE hour. I then left. Very horrible way to run an URGENT care for the ONLY doctor to not only be OUT but unreachable for 45 min to find out that they would still need another hour to return? So they get paid for 2 hours of not actually even being there and losing customers? Very disappointing

This location needs to be renamed as NON-urgent Care Center. With extremely limited hours and care…read moresecured only with an appointment, these are way too many obstacles for what an urgent care center is supposed to be. My friend and I were misled by the public info we had via Yelp and Google. We traveled here for help with none to be found. We lost precious time having to research, travel and wait to be seen at a different center.

I've gone to New Century Imaging in Oradell on multiple occasions for various tests for about 10…read moreyears and they are phenomenal. From scheduling, to pre-registering, wait time to be seen, the actual test, the staff's professionalism, and everything in between. I 100% recommend this facility for all of your imaging needs. The availability to book very soon is a very important factor to me and on multiple occasions I've been able to get in next day. I had the pleasure recently to have Amy as my ultrasound tech 2x and she is absolutely wonderful. Her professionalism and personality put me completely at ease.

The problem was the very first person we met. Friday morning, 9/18, the front desk behind the…read moreplexiglass. I won't name her. Polite questions were answered as if we were bothering her. No eye contact, then straight back to her phone. When we were told to return the iPad the corner where we received it was busy so we went back to the first person. She was on her phone again. She looked up and said, "Yes?" Not "How can I help you?" Just "Yes?" Think about why people come to a place like this. Nobody is here on a good day. People walk in nervous, sometimes scared, waiting on answers that can change their lives. The first face they see sets the tone for everything that follows. A little warmth at that desk costs nothing, and it means everything to someone who is holding it together for the person they love. The clinical team deserves 5 stars. The cleanliness and equipment is 5/5. The first impression brings it to a 1 so I hope management reads this, because the rest of the staff deserves a front desk that matches the care they give.